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    Best Western Plus Heritage Inn

    4600 Clayton Rd, Concord, CA 94521-7644
    +1 855-595-4803
    Hotel website
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    10/30/2017 10/31/2017
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    $135$153
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    Traveler (33)
    Room & Suite (8)
    Pool & Beach (3)
    Overview
    • Excellent26%
    • Very good33%
    • Average16%
    • Poor12%
    • Terrible13%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Rooms
    Restaurant
    Family Rooms
    Fitness center
    Multilingual Staff
    Wheelchair access
    Business Center
    Golf course
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus Heritage Inn
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    Oct 30Oct 31
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    1 room, 2 adults, 0 children
    • Check booking site for details
      $135
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      $135
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      $135
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    View all 73 deals
    Write a Review
    Reviews (365)
    Traveler rating
    Traveler type
    Time of year
    Language

    1 - 5 of 353 reviews

    Reviewed 3 days ago

    Off a fairly busy street, but our room was on the inside and very quiet. Plenty of parking and easy access to room. There is a small workout room which was quite nice also. The breakfast is always a nice treat, and they provide something...More

    Review collected in partnership with Best Western
    Thank Carolyn B
    Response from HeritageHG, Front Office Manager at Best Western Plus Heritage InnResponded 2 days ago

    Hi Carolyn, On behalf of our entire team, we would like to thank you for staying with us as we continue to upgrade our property for better experience.We are hoping to seeing you again on your future trip.Your opinion is very important to us. If...More

    Hotel's Favorite
    Reviewed July 13, 2017

    We stayed here for 8 days. What i liked about their service is they always tidy up our room. The ones we get was with kitchenette but too bad i was not able to cook due there is no available utensils to use. I was...More

    Thank Scarlet1128
    Response from HeritageHG, General Manager at Best Western Plus Heritage InnResponded August 11, 2017

    Hello, First and foremost, we are thankful that you're stay with us was a pleasant one. We're grateful for you taking the time to sharing your experience with our hotel. Please do comeback with us the next time you planned another vacation. Again, on behalf...More

    Reviewed 5 days ago

    We thoroughly enjoyed our stay here. Beautiful Garden area & pool. Breakfast delicious & great selection. Fruit flavored water with different fruits every day. Attentive service and front desk staff. Very safe area with many local restaurants & shops. Worth a trip to the small...More

    Review collected in partnership with Best Western
    Thank debbiegJ9128TJ
    Response from HeritageHG, Front Office Manager at Best Western Plus Heritage InnResponded 2 days ago

    Hi Debbie, We are very pleased to know that you enjoyed your stay with us.We truly appreciate your time taking this survey and your positive feedback helps us improve to provide better and superior services to our valued guests. We look forward on your next...More

    Reviewed 1 week ago

    Main issue was the location. Not a safe area. Room was really dark inside. Bathroom sink in the room instead of bathroom. A bit impractical...Hotel facilities and staff were great. The room was clean.More

    Review collected in partnership with Best Western
    Thank A4850AEmarieb
    Response from HeritageHG, Front Office Manager at Best Western Plus Heritage InnResponded 1 week ago

    Hi Marie, First of all, we would like to thank you for your time taking this survey.We will be working on the things that needs attention at our property in order for us to provide a superior customer service.In addition to this, we definitely ensure...More

    Reviewed 2 weeks ago

    We are not very high maintenance so this is weird for me to right a some what poor review. However, we had lukewarm water at best during our stay for showering. Every time we plugged in a small appliance (iron, blow dryer, etc) the lights...More

    Review collected in partnership with Best Western
    Thank Sara L
    Response from HeritageHG, Front Office Manager at Best Western Plus Heritage InnResponded 1 week ago

    Hello Sara, On behalf of our entire staff, i would like to extend my apologies from what might have occured during your stay.We have worked on the main issue and other amenities to avoid this from happening again.We still look forward you will give us...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Breakfast included
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Multilingual Staff
    • Meeting Rooms
    • Business Center with Internet Access
    • Banquet Room
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Outdoor pool
    • Restaurant
    • Hot Tub
    • Golf course
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $107 - $184 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Family Rooms
    • Number of rooms
    • 121
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Expedia, Booking.com, Travelocity, Best Western, Hotels.com, Orbitz, Cancelon, HotelsforEveryone, Hotwire, Evoline ltd, getaroom.com and HotelQuickly so you can book your Best Western Plus Heritage Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Concord
    • Also Known As
    • Best Western Heritage Hotel Concord ,
    • Best Western Concord ,
    • Concord Best Western
    Add Photo Photos
    Traveler (33)
    Room & Suite (8)
    Pool & Beach (3)
    Dining (1)
    Hotel & Grounds (60)
    Bathroom (4)
    Business Center & Event Rooms (1)
    Nearby
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    1.57 miles away
     
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    4.99 miles away
     
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    4.13 miles away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    saramonique
    May 25, 2016|
    AnswerShow all 2 answers
    Response from ellyjellybelly | Reviewed this property |
    I think it is 18, but I am not sure.
    1
    Vote
    Room Tips
    "This hotel has outside doors with parking right in front so if you are sensitive to noise a 2nd floor room..."
    Read review
    "Far away from the auditorium"
    Read review
    "There is no elevator for this two-storey hotel, so choose first floor."
    Read review
    "Great Bed and a small kitchen. also near by shopping - walmart"
    Read review
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