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1/29/2018 1/30/2018
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    Best Western Plus Heritage Inn

    4600 Clayton Rd, Concord, CA 94521-7644
    +1 855-595-4803
    Hotel website
    Lowest prices for your stay
    1/29/2018 1/30/2018
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    Traveler (33)
    Room & Suite (8)
    Pool & Beach (3)
    • Excellent26%
    • Very good35%
    • Average16%
    • Poor11%
    • Terrible12%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Family Rooms
    Fitness center
    Multilingual Staff
    Wheelchair access
    Business Center
    Golf course
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus Heritage Inn
    Special Offer: SAVE 10% in Concord!
    Hotel deals
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    Jan 29Jan 30
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (377)
    Traveler rating
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    1 - 5 of 365 reviews

    Reviewed 3 weeks ago

    Our stay was overall very nice. The breakfast was not bad and got us off to a good start. One family however started packing away enough food to feed their family for a week one morning. Our shower was difficult to turn on/off and adjust...More

    Review collected in partnership with Best Western
    Thank Katherine Q
    Response from HeritageHG, Front Office Manager at Best Western Plus Heritage InnResponded 2 weeks ago

    Hi Katherine, First of all, we would like to greet you a Happy New Year.Thank you for your time sharing your experience regarding your recent visit.We have looked into some concerns that you have mentioned and made sure it was resolved to provide you a...More

    Hotel's Favorite
    Reviewed November 18, 2017

    Room had everything we needed. Bedding was extremely comfortable. Internet very fast. Front desk staff good. Room large and nice. Fridge and microwave. Reasonable price. I would recommend this to anyone.More

    Review collected in partnership with Best Western
    Thank Barbara S
    Response from HeritageHG, Front Office Manager at Best Western Plus Heritage InnResponded December 5, 2017

    Hi Barbara, We would like to thank you for your time sharing your experience regarding your stay.This way, you are giving us the opportunity to maintain and improve more on our amenities at the property.We look forward to provide you great service again on your...More

    Reviewed 4 weeks ago

    Our staycation was nice. We had at least one interesting issue but as soon as we called they had someone coming to fix it, and the person was there fairly quickly after the call ended. This was our last weekend trip before our wedding in...More

    Review collected in partnership with Best Western
    Thank TreasuresSky
    Response from HeritageHG, Front Office Manager at Best Western Plus Heritage InnResponded 4 weeks ago

    Hello, On behalf of our entire staff, we greatly appreciate your time sharing your experience regarding your stay and happy to know that we were able to resolved the issue right away. We would also like to extend our best wishes on your upcoming wedding.Looking...More

    Reviewed December 11, 2017

    The beds were very comfortable beds and the internet & TV worked great. My daughter I stayed here for just one night will attending a swim meet nearby. Price was about $30 less than other hotels I checked in the area.

    Review collected in partnership with Best Western
    Thank 4sweetlemmons
    Response from HeritageHG, Front Office Manager at Best Western Plus Heritage InnResponded December 12, 2017

    Hello, We are very glad to know that you had a comfortable stay with us.Thank you for your time taking this survey as we continue to provide you great customer service. We look forward to seeing you again here in Concord. Sincerely, Karen Yee

    Reviewed November 22, 2017

    I have stayed at this property before during renovations and have decided it is best to wait until they are completed. Just small issues that I have had now twice at this property will make me choose a different option when in the area. I...More

    Review collected in partnership with Best Western
    Thank Rey P
    Response from HeritageHG, Front Office Manager at Best Western Plus Heritage InnResponded December 5, 2017

    Hi Rey, On behalf of our entire team, we would like to apologize for any inconvenience we may have caused you during your recent stay.We will do our very best to make your future visit a better one. If I can be of any assistance,...More

    Awards & Recognition
    GreenLeadersSilver level
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Breakfast included
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Multilingual Staff
    • Meeting Rooms
    • Business Center with Internet Access
    • Banquet Room
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Outdoor pool
    • Restaurant
    • Hot Tub
    • Golf course
    • Fitness Center with Gym / Workout Room
    • Price range
    • $94 - $169 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Family Rooms
    • Number of rooms
    • 121
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, Orbitz, Hotwire, Travelocity, HotelsforEveryone, HotelQuickly, getaroom.com, Evoline ltd, Cancelon and TripOnline SA so you can book your Best Western Plus Heritage Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Concord
    • Also Known As
    • Best Western Heritage Hotel Concord ,
    • Best Western Concord ,
    • Concord Best Western
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    Traveler (33)
    Room & Suite (8)
    Pool & Beach (3)
    Dining (1)
    Hotel & Grounds (60)
    Bathroom (4)
    Business Center & Event Rooms (1)
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    Ask a question
    Questions & Answers
    May 25, 2016|
    AnswerShow all 2 answers
    Response from ellyjellybelly | Reviewed this property |
    I think it is 18, but I am not sure.
    Room Tips
    "First floor by the pool"
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    "select a room around the pool if you can"
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    "This hotel has outside doors with parking right in front so if you are sensitive to noise a 2nd floor room..."
    Read review
    "Far away from the auditorium"
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