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Americas Best Value Inn Concord

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Americas Best Value Inn Concord
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21 Reviews from our TripAdvisor Community

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Showing 20: English reviews
1 review
1 of 5 stars Reviewed May 16, 2016 via mobile

Do not use this hotel!!!! They charged us 3 times and insisted that they did not. Our bank said differently. Upon speaking with the manager/owner they were not helpful at all with trying to resolve the problem. They do not run a good business!!

Helpful?
Thank ahollinger
Shelton, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 17, 2016

Owned and operated by a husband/wife team who have no idea what is meant by hospitality. Should have hung up when they were difficult to deal with on the phone and even worse to deal with in person. They cancelled our reservation upon arrival (at 10pm after a 12 hr drive) because we dared to ask for a copy of... More 

Helpful?
1 Thank Buddhaweasel

Travelers are raving about these Concord hotels

Las Cruces, New Mexico, United States
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed February 17, 2016

The people running the hotel are the meanest people I've met in the industry. After requesting them give me something with the rate of the room and policy around the "$75 deposit" that was being held they refused to even write it on a paper for me. I finally was told to leave, "they obviously couldn't help me". I was... More 

Helpful?
1 Thank S_Heartsong
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed February 7, 2016 via mobile

Yes I know it's super bowl and they hiked the price way up. I know also we were lucky to have a room but that was really bad. Old..old doors. Bathroom door had hole in it. Lighting fixture had loose switches and bedding was lacking even a thick cover sheet. All in all don't do it unless your like me... More 

Helpful?
Thank Raiders55
Calgary, Canada
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed September 20, 2015

First thing I noted was the smell in the room then seen the heavy plastic under the sheets on the bed did not sleep well. The water in the shower did not shut off all the way and had to put towels on the floor as the shower door did not close at the bottom car alarms both night we... More 

Helpful?
Thank dan c
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 14, 2015

Had a late arrival, and there was no night clerk - repeated calls to the desk, no answer. Ended up staying in my truck. next morning - their response? "oh, they must have gone off to do laundry." not a "we're sorry" in sight. add to that - "you'll have to come back after 3pm to check in".... WTH? I... More 

Helpful?
1 Thank Erin G
Oakdale, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 16, 2015

This particular innkeeper was clearly in it for the money. I booked it over the phone, after looking at their website. The main reason I chose this Inn was, for the continental breakfast, their swimming pool, and was in close proximity to the concert we were attending. Upon arriving, we asked if we could check in early, the told us... More 

Helpful?
Thank Kimmy500
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 12, 2015 via mobile

They charge a fee a $75 and my non smoking room smelled like cigarettes and I had no tv no internet I have stayed at many hotels and this was the worst one ever . Still haven't received my deposit back better off sleeping in your car this place is dirty people not friendly stinks now I know what a... More 

Helpful?
1 Thank Maureen B
Los Angeles, California
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed May 6, 2015

I did not have a good experience with this motel. The management is run by people from India and were very disinterested in accommodating us. The rooms are run down and shabby. The fan in the bath was missing and they don't provide any extras. The breakfast they serve is awful, packaged sweet rolls, sugary cereals (on 2 to choose... More 

Helpful?
Thank cb2u
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed March 12, 2015 via mobile

I tried to save money and booked this "Motel" - well, it got me an angry wife, lots of frustration, canceled plans and more money plus cancelations fees. Managements and staff very "Disinterested" and unhelpful!!!! Internet SUCKS!!! Don't come or sleep in your car...

Helpful?
1 Thank Phil M
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10 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Americas Best Value Inn Concord

Address: 3555 Clayton Rd, Concord, CA 94519
Location: United States > California > Concord
Price Range: $95 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Americas Best Value Inn Concord 2*
Number of rooms: 43
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