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Clarion Hotel

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Clarion Hotel
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102 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Karen at the front desk was great. Room comfortable. TV not as clear as it should be. Breakfast food better then most. Breakfast staff better then all. Restaurant closed early my first night. Wish it had the second. Service slow. Food cold. Waitress made it clear she was doing more then her job. If I wasn't so tired from working... More 

Helpful?
Thank Ronald D
Mary Ann R, General Manager at Clarion Hotel, responded to this review

Dear Guest, I thank you very much for your business. I apologize that our service in the restaurant did not meet up to both your or our expectations. We are looking forward to many changes in our restaurant; We hope you will allow us another chance to WOW you with both the quality of our food as well as service.... More 

1 of 5 stars Reviewed 1 week ago via mobile

I booked a hotel for the first vacation I am taking in over 10 years! I have been ecstatic! I read some negative reviews about the older rooms and knowing how severe my son's allergies are I knew I needed a remodeled room. I know how hotels work since I, myself, am a choice hotel employee. I called and politely... More 

Helpful?
Thank amanda c

Travelers are raving about these Concord hotels

2 reviews
3 of 5 stars Reviewed April 10, 2016 via mobile

The staff is very good and accommodating, the hotel was filled with a lot of party people when I was there. I don't know if that is normal for this hotel. It was noisy and people where smoking in the elevator. If I were a party person it would have been fine. I was ok though, I would stay there... More 

Helpful?
Thank James G
Mary Ann R, General Manager at Clarion Hotel, responded to this review

Dear Mr. Griego, I apologize for the guests smoking in the elevator, etc. We do have designated smoking areas and a $200 security deposit for such events. Unfortunately, our security was not nearby to ensure that from happening. On behalf of our staff, I thank you for your business. We look forward to seeing you again. Sincerely, Mary Ann Rhoe... More 

Las Vegas, Nevada
Level Contributor
49 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed April 7, 2016

Very nice entryway with exotic plants. Large reception area. There are rooms inside the main building and also another building with individual outside entries. Room 337 was very clean with small fridge and microwave. Bathroom is well lit. Big drawback was the lack of plugs. Had to unplug lamps to charge electronics. Also, ice machine missing on our floor. Breakfast... More 

Helpful?
1 Thank bjt48331
Mary Ann R, General Manager at Clarion Hotel, responded to this review

Thank you for your review. As our building is older, the electrical is a challenge. I will share your comments with our maintenance department to address how to improve the lack of plugs. Unfortunately at this time, we do not have ice machines on all floors, however, they have been strategically placed for convenience to all of our guests. We... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 27, 2016

This was my second visit to the the Clarion Hotel in Concord Ca. The desk personnel were very friendly and specially helpful in getting my computer to work in my room. The breakfast ladies were sooo friendly and welcoming to an international group of visitors. The food could be warmer, not the cheerfulness of the servers. It seemed the Hotel... More 

Helpful?
Thank Betty A
Mary Ann R, General Manager at Clarion Hotel, responded to this review

Dear Guest, Thank you for spending your Easter Vacation at the Concord Clarion Hotel. I am happy that our staff was friendly and assisted you when needed. I will share your comments regarding the food to our new Executive Chef starting April 1, 2016. We are looking forward to many great changes in our restaurant as well as our newly... More 

Concord, California
1 review
5 of 5 stars Reviewed February 27, 2016

I stayed in Concord for business and stayed at the Clarion Hotel for 4 months. The staff was extremely friendly and helpful to any of my needs. I stayed in the Tower section of the building and the room was large and comfortable. If I am ever in Concord again this is where I will stay.

Helpful?
Thank BRIDGESCHOLR
Mary Ann R, General Manager at Clarion Hotel, responded to this review

Thank you for your business. We appreciate your sharing a positive review of the Concord Clarion. We hope to see you again soon. Sincerely, Mary Ann Rhoe General Manager More 

Ojai, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 17, 2015 via mobile

This is a terrible hotel. Do not stay overnight as a guest AND do not waste your business dollars to book a conference room here because they will destroy your professional reputation that you are probably trying to build with your clients. The hotel rooms are old and there were no electrical outlets to plug computers, printers, cell phones, etc.... More 

Helpful?
1 Thank J B
Mary Ann R, General Manager at Clarion Hotel, responded to this review

Dear Guest, I truly apologize that you were unhappy with the service you received at our hotel. I was not made aware of these events during your stay. I am available at the hotel to discuss all of your challenges, we hope that you will reach out to us, so we can discuss your challenges. I will be sharing your... More 

Portland, Oregon
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed September 1, 2015

I needed a budget conscious hotel and even the Motel 6s were booked so I stayed here. If you want a noisy night sleep or to enjoy a $7 terrible margarita, this is your place. Additionally, the sewer, yes the smelly sewer, backed up in the bar while I was there. So icky. Most of the guests I saw were... More 

Helpful?
2 Thank CJRM
Las Vegas, Nevada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 13, 2015 via mobile

I have been staying here on business a few nights a week since May. Even though I am a Choice Privileges Platinum member, I have never been treated like a regular here. There is contempt for anyone who uses any third party to book a room. (Priceline, booking.com, travelocity, hotel.com, etc). When checking in, the desk staff loudly informs you... More 

Helpful?
3 Thank Jnacov
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 12, 2015 via mobile

Outside facing doors, large window in front and widow AC unit. No power outlet near bedside. You can hear the trash trucks and traffic around 6:30 or 7 AM. Okay for an over night if you need the location, but would stay longer than that.

Helpful?
2 Thank MJ M
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Clarion Hotel

Address: 1050 Burnett Avenue, Concord, CA 94520
Location: United States > California > Concord
Price Range: $97 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Hotel 2.5*
Number of rooms: 198
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