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Crowne Plaza Los Angeles - Commerce Casino

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Crowne Plaza Los Angeles - Commerce Casino
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203 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Los Angeles - Commerce Casino
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Showing 168: English reviews
Twin Cities
Level Contributor
57 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed March 17, 2015

This was a repeat visit for me. Stayed here for a couple of nights on business recently as it is convenient to where I work when in Los Angeles.This stay was a big improvement over my previous visit as the hotel was under renovation at that time and construction started early. Would say most of the guests that stay here... More 

Helpful?
1 Thank thorno2
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear thorno2; Thank you for taking the time to rate is in TripAdvisor. We look forward for your next visit and hope to make it another great experience. More 

Level Contributor
103 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed March 1, 2015

I've been visiting this hotel a couple of times a year for the past 5 years. Whenever I arrive everyone from the valet to the bell staff to the front desk treat me like I am there every week. I always feel like a VIP when I check in. The rooms have been recently renovated and are very nice now.... More 

Helpful?
Thank Djuna W
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Djuna W; Thank you for your recent survey from TripAdvisor. I am glad to hear that your last stay was nothing but a pleasant one. Thank you for choosing the Crowne Plaza Hotel @ Commerce Casino and we hope to see you back soon. More 

Vancouver, Canada
1 review
2 of 5 stars Reviewed February 12, 2015

No upgrade even we are gold member customer. Telephone inside the room was out of order, we talked to the reception at the time of check-in, they never have it fixed for 3 days. The reason was that they don't have a technician. There is no fridge in the room, they don't have any when we asked for one. The... More 

Helpful?
Thank jzhang5
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Jzhang5; Thank you for taking the time to complete a review of your stay as well as choosing our hotel during your visit. I want to sincerely apologize for the for the telephone issues you had encountered during your stay. Unfortunately the hotel was in the process of upgrading our telephone system and we were at the mercy of... More 

Travelers are raving about these Commerce hotels

Plainwell, Michigan
Level Contributor
80 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed February 6, 2015 via mobile

I was here for business and was surprised by the amount of people here that it never seemed crowded or busy. The rooms are spacious and clean. Had comfortable bed and pillows. Since we were shuttled back and forth to our manufacture I didn't really get the chance to see what was around.

Helpful?
Thank Tom D
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Tom; Thank you for your recent review on TripAdvisor. We are glad that your stay with us was nothing but a great experience. We hope to see you back soon! More 

Brisbane, Australia
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 28, 2015

below average front desk staff really put me off about this hotel. the actual building starts to take shape as the renovation nearlly completed. the valet parking service is excellent for the price they asked for.

Helpful?
Thank edward4309
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Edward; Thank you for taking the time to rate us at Tripadvisor. I am sure you had many choices to choose from for your lodging accommodations while visiting Los Angeles and we are glad and thankful for choosing us. We hope to see you back again in your next trip to Los Angeles. More 

Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed January 22, 2015 via mobile

We stayed there only for one night, just for shopping at citadel. It's very near to citadel outlets, they have a shuttle as well and the rooms are very comfy, with a stylish corridor. Breakfast is not provided but you can find everything downstairs. The best part is the rooms.

Helpful?
Thank JYOTHI SRI L
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Jyothi; Thank you for your recent review from Trip Advisor. I am glad that we were able to make your stay, a great stay. We look forward your next visit at the Crowne Plaza @ Commerce Casino More 

1 review
3 of 5 stars Reviewed January 20, 2015

Outside of hotel being renovated. Pool and jacuzzi were "closed" probably due construction - was not listed on their website nor told upon check-in and was very disappointed when we attempted to access it. The manager did give us a credit towards our first night stay only. The beds are EXTREMELY FIRM - we did not have a good night... More 

Helpful?
Thank Pairofshues
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Pairofshues; Thank you for your review at Trip Advisor. I want to apologize for the bad experience you recently had with our pool not being in service at this time. Due to renovations It is still closed, but we hope to see you in the near future and hope to make your future stay, a better stay. More 

Level Contributor
74 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed January 13, 2015

Rooms recently renovated. Sports bar food mediocre. Outside under renovations, valet parking difficult. Rooms pretty nice. If you do not mind the casino crowd, not to bad. Get the room on hotwire to get a decent rate.

Helpful?
Thank Todd B
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Todd; Thank you for taking the time to rate us on Trip Advisor. Renovation of the entrance is almost finish and I want to apologize for the inconvenience. We hope to see you back soon and I hope your next visit will be nothing but a great experience. More 

Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 7, 2015

I stayed here from Jan 4 - Jan 6th, for a girls trip with my two best friends. From the moment we arrived we were treated with the utmost kindness and respect. The Valet drivers, were friendly and explained the whole process of using valet. From there we were checked in by Mike, and he was probably the nicest front... More 

Helpful?
1 Thank Stella A
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Stella; Thank you for taking the time rating us at Trip Advisor. I am happy to hear that we made you feel home away from home. We look forward for your next visit and we will make sure of making your stay at our hotel, an exceptional stay. More 

New York City, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 3, 2015

Stayed n a newly renovated room much improved since renovation. Front desk staff were extremely helpful and nice. If you have to stay in this area of LA (which is not the nicest) this is a great choice for a hotel.

Helpful?
Thank Kieran H
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Kieran H; Thank you for taking the time to rate us at Trip Advisor. I am glad that your recent stay with us was an enjoyable one and that we were able to accommodate your needs. Once and again thank you and we hope to see you back soon. Giovanni Machon-Direcor of Rooms More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Hotel Los Angeles Commerce Casino. Whether you're traveling to Los Angeles for business or pleasure stay close to all the exciting action you'd expect from Las Vegas! This upscale tower of hospitality resembles a Babylonian theme with lush gardens, water fountains and a grand entry that will impress even the most discerning traveler. The Crowne Plaza Hotel at Commerce Casino, is 'The Place to Meet'; is located adjacent to the World's Largest Card Gaming Casino, the Commerce Casino. The hotel is also in close proximity to all of Southern California major attractions, STAPLES arena and Convention Center, Downtown Los Angeles, Hollywood, Disneyland. May we book your reservation? We look forward to welcoming you to our fabulous hotel. ... more   less 

Additional Information about Crowne Plaza Los Angeles - Commerce Casino

Address: 6121 Telegraph Rd, Commerce, CA 90040-2501
Location: United States > California > Commerce
Price Range: $156 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Los Angeles - Commerce Casino 3.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Crowne Plaza Los Angeles - Commerce Hotel Commerce
Crowne Plaza Commerce
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