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Crowne Plaza Los Angeles - Commerce Casino

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222 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Los Angeles - Commerce Casino
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Showing 183: English reviews
Reviewed July 13, 2015

We stayed for 2 days in July 2015. The room was comfortable, however there was a lot of noise coming from the adjacent room and it was difficult to sleep. The AC was also not very effective. Also, the location of the hotel is not that great, we took it as we were getting a great deal. The hotel is...

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Helpful?
Thank Akshat A
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Akshat A; Thank you for our review on TripAdvisor. I want to take the time to apologize for the troubles you encounter while staying with us. Please feel free to contact phone, I will make sure we make it right for you on your next visit.

New Zealand
Reviewed July 7, 2015

I arrived late and tired after a long flight from Europe, so just wanted to get into my room and lax out.. The hotel was easy to find just off the I5. Parking was a choice of valet parking at the front entrance, or self parking at the back of the hotel. As I usually prefer to do things myself...

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Helpful?
Thank Musclebearnz
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Musclebearnz; Thank you for your review on TripAdvisor. We are glad that your stay experience was nothing but a great one. I will share this review with my staff and thank them in your behalf. We hope to see you again.

pompton lakes
Reviewed July 5, 2015

I need to stay in LA for two nights and chose this hotel. Its located right off the Freeway 5. Its also located right next to huge outlet mall which was a plus! Clean rooms, good breakfast buffet, and plenty of casino games if one is interested! It has an outside pool and a terrace on the second floor, but...

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Helpful?
Thank SpankingGT
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear SpankingGT; Thank you for your recent feed back in TripAdvisor. We are glad to know that your expectations were met. We look forward your next visit with us.

Torreon, Mexico
Reviewed June 30, 2015

the hotel is located right off the 5 freeway........we came to the MMA fights and to play poker........the rooms are small but nice and the morning buffett on the 9th floor was very good each morning........also i agree valet park and pay as its long walk from the parking lot........the bellhops,front desk and staff were outstanding and made us feel...

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Helpful?
Thank 77mockmotorspitcher
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear 77mockmotorspitc; We are glad that your recent stay was nothing but a great experience for you. Thank your positive review on TripAdvisor and we look forward your next visit.

Arnold, California
Reviewed June 28, 2015

We were staying here for a sports tournament and was not thrilled that our athlete teens would be roaming the casino grounds and surrounded by unhealthy environs. However, aside from the nasty cigarette exposure outside the hotel (could barely breathe at times without feeling that we were walking through a toxic smoke cloud), the hotel itself is smoke free. And,...

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Helpful?
Thank PoloGal2014
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear PoloGal2014; Thank you for the positive feed back on your recent stay in our hotel, we hope to see you back again!

Atlanta, Georgia
Reviewed June 19, 2015 via mobile

When one hears "Crowne Plaza", no fleeting thoughts of luxury occur. Yet, many Crowne Plazas have the trappings of nicer hotels - lounges, the rooms themselves. But then some inexplicable piece is always missing. This hotel is located in a pretty accessible part of LA. There is a cards-only casino located below it. Parking is not really that easy, and...

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Helpful?
Thank Albert L
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Albert L; Thank you for submitting your recent TripAdvisor review. We hope to be the hotel of your choice on your next visit to LA.

North Hills
Reviewed June 15, 2015

While teaching a class in the City of Commerce, we stayed at the Crowne Plaza Commerce Casino Hotel. First of all, this is a very busy Card Casino, Second, if you have a lot of luggage, it is better to valet park so the Bell Captain can unload everything to one of the very closely guarded carts. Otherwise, you’ll have...

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1Thank Robert L
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Robert L; Thank you for your recent TripAdvisor review. We are glad that you had a great time while staying with us and we hope to see you back soon.

West Springfield, Massachusetts
Reviewed June 13, 2015 via mobile

On my third day of a 16 day stay and I and I have been so disappointed that I started looking at other area hotels. The hotel itself is clean. The first issue is parking. Unless you're willing to pay the five dollars a day to do valet parking plus tipping, you will need to self park which is free...

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Helpful?
1Thank Bitter0ldMan
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Sir; I want to apologize for the bad experience you had while staying with us. We are looking into this matter to correct this issues. We hope to see you back again and also hope to earn back your trust.

Jakarta, Indonesia
Reviewed May 27, 2015

We feel the Crowne Plaza is a very good deal. It’s about a 20-minute drive from LAX. We arrived at night, and we followed the advice of other TripAdvisor reviewers, leaving our car with the valet ($5 fee) without even exploring self-parking areas. The next morning it was clear that all of the nearby parking was strictly for valet, so...

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Helpful?
Thank Staidthere
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Staidthere; Thank you for your recent review on TripAdvisor. We are happy to know that your recent stay with us was nothing but a great experience for you. We look forward seeing you again.

Provo, Utah
Reviewed May 19, 2015 via mobile

Was a good hotel. It was nice and clean and close to everything you would want to be close to. The rooms seemed very reasonably priced plus there were a few nice restaurants inside and gambling if you want to gamble. It was about 20 minutes from downtown LA in about 30 minutes from Hollywood if I remember

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Helpful?
Thank Smity11
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Smity11; Thank you for your recent review on TripAdvisor.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Hotel Los Angeles Commerce Casino. Whether you're traveling to Los Angeles for business or pleasure stay close to all the exciting action you'd expect from Las Vegas! This upscale tower of hospitality resembles a Babylonian theme with lush gardens, water fountains and a grand entry that will impress even the most discerning traveler. The Crowne Plaza Hotel at Commerce Casino, is 'The Place to Meet'; is located adjacent to the World's Largest Card Gaming Casino, the Commerce Casino. The hotel is also in close proximity to all of Southern California major attractions, STAPLES arena and Convention Center, Downtown Los Angeles, Hollywood, Disneyland. May we book your reservation? We look forward to welcoming you to our fabulous hotel. ... more   less 

Additional Information about Crowne Plaza Los Angeles - Commerce Casino

Address: 6121 East Telegraph Road, Commerce, CA 90040
Location: United States > California > Commerce
Price Range: $176 - $446 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Los Angeles - Commerce Casino 3.5*
Number of rooms: 190
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com and Priceline so you can book your Crowne Plaza Los Angeles - Commerce Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Los Angeles - Commerce Hotel Commerce
Crowne Plaza Commerce
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Los Angeles - Commerce Casino staff and other travelers.
2 questions
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over a year ago

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Questions? Get answers from Crowne Plaza Los Angeles - Commerce Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High away from the elevator and facing away from the freeway”
 of 5 bubbles Swaggger007, 2 weeks ago | Read review
“Front desk will advise.”
 of 5 bubbles P0niA, Nov 14, 2016 | Read review
“ask for higher floor rooms, will avoid noise from the casino going crowd!”
 of 5 bubbles FazzyT, Oct 28, 2016 | Read review
“Upper Floors are best”
 of 5 bubbles L8178CRwilliams, Aug 15, 2016 | Read review
“High floors offer a great view”
 of 5 bubbles annabJ8222TL, Jul 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question