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Crowne Plaza Los Angeles - Commerce Casino

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Crowne Plaza Los Angeles - Commerce Casino
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194 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Sydney, Australia
Level Contributor
47 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

For a Crowne Plaza, this felt like a pretty dismal hotel in a really dismal part of LA. I'm really not sure why anyone would stay here, other than to gamble at the casino which takes up the entire ground floor. There are hundreds and hundreds of poker players. As many of the poker tables are really cheap $1-2, the... More 

Helpful?
Thank Jungl3Boy
Jakarta, Indonesia
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My first time stay at this hotel. Big room. Comfotable bed and pillow. Near citadel outlet. Small breakfast room just beside the reception. There is young male staff at the cafe. He is a bit arrongant to my group. He can't ask nicely but he look to my group member like his eyes wanna come out. But so far everything... More 

Helpful?
Thank emmanuelthamrin
Watertown, Wisconsin
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Crowne Plaza Los Angeles - Commerce Casino was a very nice place to stay. The room we had was clean and quiet. Our floor had a continental breakfast and a hor'derves hour in the Executive Lounge. The food in the cascino areas was good, and the food in their Sports Bar/Restaurant was even better. A highlight of our stay... More 

Helpful?
1 Thank mlsruesink
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

San Diego, California
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel several times in the past 4 years. I came this last May and it was a surprise that the hotel had been renovated with beautiful and very comfortable furniture, Seems like the hotel has Improved 100 %, They have many new employees well trained on customer service. The service was AMAZING! I stayed for 3... More 

Helpful?
Thank mmsbutterfield
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Germantown, Maryland
Level Contributor
111 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 21, 2016

Yes, it is a hotel with casino, but as a business traveler, I find this place is convenient. It has clean and quiet room. I had a good rest at this hotel after work. The furniture and fixture are well maintained. The room is also very spacious. The staffs are very friendly. When I looked for business center, the guy... More 

Helpful?
1 Thank dawalish
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again More 

2 reviews
5 of 5 stars Reviewed June 20, 2016 via mobile

Very nice welcome by Narcie. Great service and a beautiful room. I would recommend this hotel to anyone traveling either business or pleasure. Narcie was very friendly and helpful. I will definitely return to this hotel for future stays in the Los Angeles area.

Helpful?
Thank El C
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Central CA
Level Contributor
201 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
3 of 5 stars Reviewed May 22, 2016 via mobile

Stayed here one night with a colleague on business. On check in, I had to remind front desk that my rate included breakfast. Clerk gave me a voucher, and later I realized it was only good for one, not 2, so I had to go back and get another voucher. Room was fine. We were woken up at 4 am... More 

Helpful?
1 Thank CentralCATraveler
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Coventry
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed May 22, 2016 via mobile

This looks to me like an afterthought to the casino next door. This casino also has nothing but Chinese people gambling all night long almost looks like a money laundering business lol. The hotel was better than the Hilton Anahiem we stayed in for the first few days which was terrible not like a European or far eastern Hilton. Crowne... More 

Helpful?
Thank Bob_the_Builder007
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay. We value your comments and welcome the opportunity to serve you again More 

Travelers are raving about these Commerce hotels

Las Vegas, Nevada
Level Contributor
51 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed April 3, 2016

We stayed at the Crowne Plaza - Commerce Casino last month for a weekend getaway to play some poker. We found the rooms to be very spacious for the two of us (we had a standard king room - room 507). The view from room 507 is of the roof of the casino, but view is not very important to... More 

Helpful?
Thank travelteamSDF
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Commerce, California
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 15, 2016

My family and I had to find a place to stay for a week due to an emergency evacuation. The entire hotel staff was very helpful and made us feel at home. They made our situation a lot easier to live through. They renovated the hotel guest rooms and lobby which looks very classy. The new restaurant 323 Bistro has... More 

Helpful?
Thank SMichelle5595
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Michelle; Thank you for taking the time to give us your feed back on Trip advisor from your recent experience at our hotel. I want to thank you in behalf of our entire staff. I am sorry to hear about the emergency evacuation you had to experience which made you be away from your home. I am glad to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Hotel Los Angeles Commerce Casino. Whether you're traveling to Los Angeles for business or pleasure stay close to all the exciting action you'd expect from Las Vegas! This upscale tower of hospitality resembles a Babylonian theme with lush gardens, water fountains and a grand entry that will impress even the most discerning traveler. The Crowne Plaza Hotel at Commerce Casino, is 'The Place to Meet'; is located adjacent to the World's Largest Card Gaming Casino, the Commerce Casino. The hotel is also in close proximity to all of Southern California major attractions, STAPLES arena and Convention Center, Downtown Los Angeles, Hollywood, Disneyland. May we book your reservation? We look forward to welcoming you to our fabulous hotel. ... more   less 

Additional Information about Crowne Plaza Los Angeles - Commerce Casino

Address: 6121 East Telegraph Road, Commerce, CA 90040
Location: United States > California > Commerce
Price Range: $166 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Los Angeles - Commerce Casino 3.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Crowne Plaza Los Angeles - Commerce Hotel Commerce
Crowne Plaza Commerce
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