Hotel Palac Romantyczny
ul. Torunska 1, Turzno 87-148 Poland
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About
Location
4.4
Cleanliness
4.7
Service
4.5
Value
4.3
Hotel Palac Romantyczny in Turzno near Lysomice is a 4-star hotel housed in a 19th century palace surrounded by an English-style park and offers rooms with free internet connection. The hotel is located only a 5-minute drive away from "Turzno" A1 exit and offers private parking. Palac was opened in 2012. It is surrounded by 16h English-style park with three ponds, it is ideal for evening walks. The hotel offers guests beautiful rooms with air-conditioning. All are equipped with tea and coffee making facilities, mini bar, internet access, telephone and TV. Price rooms includes VAT, breakfast, parking and SPA- jacuzzi, sauna and tepidarium (warm benches). Hotel has a restaurant Marconi, which serves both Polish dishes and exotic specialties. Palac Romantyczny has an Wellnes&SPA with jacuzzi, sauna, tepidarium and fitness equipment. We have a massage and beauty salon. New to include beer baths. Additionally, the hotel has two tennis courts, terrace, barbecue area, children's playground.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Restaurant
Tennis court
Business Center with Internet Access
Conference facilities
Wifi
Sauna
Breakfast buffet
Banquet room
Meeting rooms
Spa
Massage
Non-smoking hotel
Dry cleaning
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Room features
Air conditioning
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Polish
Location
Contact
ul. Torunska 1, Turzno 87-148 Poland
Name/address in local language
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I am very upset writing this review as we got married in this place in 2015 and now we went back for another family wedding there. We have booked a room for family of 4. We had no bathrobes in the room provided, our room Tv wasn't working, which we reported to the staff twice as soon as we checked in. We have been promised bathrobes at 8am next morning as the latest. Nothing was provided. Instead, the next day when we were checking out we have been charged more 200zl as we checked out 2h after we should have. I need to mention that we moved already from the room but my husband had a key in his pocket, did't hand it to the reception. Staff had our mobile number and we have been told that because it was an English number they did not ring us to remind about the key. The night before the wedding my husband ordered drinks at the bar. He was charged nearly double as staff didn't speak much English and she though that my husband would never find out. What a surprise was when I went back to the bar, speaking polish, asking for the receipt ( which wasn't provided) and for the explanation of the over charging foreign guests? Reply was "ohhh you are Polish, you should have said so"!!!! That is absolutely disgusting. I do not recommend this place if you don't speak polish and even if you need to be very careful and make sure you get what you pay for.…
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The whole complex is lovely. We stayed in an out building, not in the palace itself, but we had a lovely stay. The room was actually a suite-two rooms. The double bed was a bit small, but other than that we had no complaints. The grounds and the palace itself are beautiful. There is a large carpark that is free. The staff were very friendly and helpful. Breakfast was excellent. Would love to stay here again.
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Date of stay: April 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dawid O, Specjalista ds. sprzedaży at Hotel Palac Romantyczny
Responded Mar 19, 2020
Thank You very much for Your opinion. Please come visit us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The building i beautiful as is the park surrounding it. The rooms however are dated. We booke a double bed and received a big room with a small and hard bed. Only one bed table and Reading lanp. One of us had to sleep facing the wall. The bathroom also looks very old and 2 star. Spa area: the dry sauna is good. The remaining parts a bit smell. I didnt like this Hotel.
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Date of stay: July 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dawid O, Revenue Manager at Hotel Palac Romantyczny
Responded Aug 27, 2019
Thank You for review. Feedback is very important for us. Which room has hard bed? This is very individual thing, we didn't heard it yet. Please talk with reception, we can try to find and propose another room. In Romantic Palace we have 67 rooms, 4 category of them in different price. However, every guest can use Welness area for free and other possibilities. The youngest part of hotel is built 3 years ago. Whole hotel is not old, it is opened on 14.02.2012.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had the standard room that was quite old looking, for sure not like at the pictures. The carpet was quite old too and there were two places with spiderwebs. The bed sheets were clean but there was a little hole at one place. Overally we slept ok, even if there were two weddings we did not hear anything since the hotel complex is quite big. The staff is professional but not super friendly or smiling often.The food for breakfast was good for 4* hotel and we ordered a fish with grilled vegies for lunch that was just amazing. The park around is great too and area is very quite. Unfortunatelly, there is no service in SPA area, you have just self-service towels. On first sight it looks great but then when you look closer you can see it has not been renovated for some time and honestly if there is no service how do we know how often the water is cleaned. I read few negative reviews about the cleanliness of the swimming-pool, but I was positive until the last moment. I used wellness area for two days: jacuzzi, saunas, pool and as a result i got vaginal yeast infection. I am visiting spa-hotels approximately once per month and this was first time when it happened, so I really do believe that it is not clean as it is supposed to be. Honestly, I should not complain since the price for one night per 2 persons was around 72 euros but still, not really pleasant experience.…
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Date of stay: July 2019Trip type: Traveled as a couple
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This place is truly romantic. Hotel is very carefully renovated and built (the new part). Rooms are pretty large and well equipped (including electric kettle plus tea and coffee). Modern bathrooms with bathtubs (no shower cabin). The only complaint regarding the room is about the safe: as you can see it on my picture it's small and not fixed at all; code - we couldn't open it so a maid entered six times 0 and it worked as emergency move. The point is it worked also later on when I set my own figures... We complained, reception seemed to know about it but they had no solution for it. So if you have anything precious you'd better keep it somewhere else. But the rest is great. They have a pool (alas outdoors) plus some saunas (several types) so you can relax completely. Breakfasts are fantastic, huge choice and every day there was something new (it's quite important if you stay for more than just one day). And finally the park around: it's a great place for walking. We were during piano master classes and for the whole week we could listen to plenty of classical music and attend two concerts (one outside in their amphitheater and one inside). BTW: they also have a chapel and quite regularly organize wedding ceremonies. What really surprised me: being in our room we didn't hear any noise at all! Restaurant: a bit expensive if compared to what you get finally. So if you have your own transport it's better to go to Torun and try something there (it's just 15 km away which makes their location quite nice). If I were a hotel manager I would immediately think about the shuttle bus option - Torun is one of the most impressive places in Poland for sightseeing! Last but not least: we enjoyed locally prepared preserves (fruits and meat) - approx. 10-12 PLN/jar. So all in all it's highly recommended place for people who want to enjoy beautiful nature, elegant interiors, tasty food and friendly service. Definitely one of the places where you want to go back!…
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Date of stay: August 2018Trip type: Traveled with family
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dawid O, Kierownik ds. PR at Hotel Palac Romantyczny
Responded Sep 5, 2018
Thank you very much for your time, which You spent on writing this helpful sentences. This is great pleasure for us, when we can welcome such kind guest as You. I would only remind that bathtubs we have only in several rooms, not in all.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a nice travel, and especially liked the beautiful sorroundings, both inside and outside. The rooms are fine and big, and the cleaning are ok. The breakfast is ok, but they did not at all care for people with allergies, ex. Gluten intolerance. The food in the restaurant is ordinary but good prepared. A minus is the service, since many from the staff dont understand English, so Communication is a little difficult, if you are not from Poland. Some of the staff are not at all smiling and are not serviceminded, especially some of the young ones. The more mature staff has more ecperience, and gives generally better service.
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Date of stay: July 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dawid O, Kierownik ds. PR at Hotel Palac Romantyczny
Responded Sep 12, 2018
Thank you very much for your advice. We are glad you appreciated the beauty of our park and the interior design. As we are constantly striving to improve the quality of our service, opinions like these definitely encourage our staff to smile more. Thank you for staying at our hotel and we hope that you will consider us for your next trip. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were participating in the wedding at Palac Romantyczny and I think it was the perfect place to organize romantic wedding. It was just excellent. Rooms are super comfortable (we had economy version - small but still pretty ok). Service is excellent. Location is super convenient, close to highway exit. Food that was served was amazing. All in all we didn't want to go home :-)
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Date of stay: July 2018Trip type: Traveled as a couple
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dawid O, Kierownik ds. PR at Hotel Palac Romantyczny
Responded Aug 8, 2018
First of all, great thanks for Your opinion. I'm really glad that your visit was pleasure for you. "Palac Romantyczny" is inviting You for next term. Please tell your friends about us. Regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel has benefitted from substantial investment into rooms and facilities, including a pool. However, service is not living up to expectations. At check-in, no help with luggage and only rough directions where to find the room. A lovely and spacious room, but no amenities in the bathroom but the very basic. No tissues, no cotton buds, the minimum number of towels and plastic cups. This won’t help to get another star, despite impeccable cleanliness! Service in the restaurant was efficient, but without a smile; no concierge and the lady at reception couldn’t answer some basic questions in English.
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Date of stay: June 2018Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Perfect place for a short term visit. Great menu, especially regional cuisine. Dishes are delicious and well spiced. The restaurant is open till 9 p.m, so better hurry, as the room service may offer only cheese plate in hilarious prices. Rooms are cozy and clean. The staff is really helpfull.
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Date of stay: November 2017Trip type: Traveled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This year our family decided to do something different for Christmas. We started looking late and really the Pałac was our last chance. The reviews on tripadvisor were very good, so we made a reservation for 11 people (2 children included). The stay was excellent from the very beginning to the end. The hotel made sure the whole family stays close and there was no one else on our floor. The food was amazing and there was plenty of it. Christmas Eve had live piano accompanying the dinner. The staff made sure all the needs were met and everyone was very curteous, yet discrete. I haven't been to the SPA but almost everyone else went and they loved the hottub. I went to the children's playroom with my niece and was pleasantly surprised how spacious and well equipped it was including very comfortable chairs for the guardians. All in all a wonderful Christmas and I am already thinking about booking for next year.…
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Date of stay: December 2017Trip type: Traveled with family
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$81 - $111 (Based on Average Rates for a Standard Room)
LOCATION
PolandCentral PolandKuyavia-Pomerania ProvinceTurzno
NUMBER OF ROOMS
67
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Claim Your ListingHOTEL PALAC ROMANTYCZNY $73 ($̶8̶1̶) - Prices & Reviews - Turzno, Poland
Frequently Asked Questions about Hotel Palac Romantyczny
Which popular attractions are close to Hotel Palac Romantyczny?
Nearby attractions include Museum of Printing and Literature (3.7 miles) and Plenerowe Centrum Rozrywki (3.1 miles).
What are some of the property amenities at Hotel Palac Romantyczny?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness center.
Which room amenities are available at Hotel Palac Romantyczny?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Palac Romantyczny?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Hotel Palac Romantyczny?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Palac Romantyczny?
Conveniently located restaurants include Kuźnia Oberza Polska, Zajazd Rogatka, and Restauracja Pod Kasztanami.
Are there opportunities to exercise at Hotel Palac Romantyczny?
Yes, guests have access to a fitness center and a sauna during their stay.
Is Hotel Palac Romantyczny located near the city center?
Yes, it is 0.2 miles away from the center of Turzno.
Does Hotel Palac Romantyczny offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Palac Romantyczny?
Many travelers enjoy visiting Krzywa Wieża (8.6 miles), The Arthur's Court (8.4 miles), and Monastery Gate (8.5 miles).
Is Hotel Palac Romantyczny accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.