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Pacific Palms Resort

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Pacific Palms Resort
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254 Reviews from our TripAdvisor Community

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Showing 237: English reviews
Montreal, Canada
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nice and clean resort, with spacious rooms. The golf course is gorgeous and meeting rooms are great. They also have a pretty affordable driving range which is open pretty late. The pool is quite small, but has an incredible view of Los Angeles and doesn't tend to be very busy.

Helpful?
Thank Al-mod
Saint Augustine, Florida
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The Pacific Palms Resort is a truly beautiful location to spend either a vacation or a business stay. For golfers I could not imagine a better place to spend time and enjoy your game. The room was great and the views both day and night were incredibly beautiful. The CIMA breakfast buffet was really great and an enjoyable start to... More 

Helpful?
1 Thank Chris C
Milwaukee, Wisconsin
Level Contributor
71 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 19, 2016

This is about the 7th or 8th time that I have stayed at the property. I like it's location, close to the places I need to visit when on business in the area. I love the hilltop location with it's great views of the mountains, golf course and the city below. I have never had an issue with the room... More 

Helpful?
Thank Jim and Delmy G
San Bernardino, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 7, 2016

This Resort was truly a pleasant surprise...The room was spacious and nicely appointed with all of the amenities that made our stay very comfortable. The staff was very professional and friendly (especially Diana, Front Desk Supervisor). The grounds are very pretty and nicely maintained. The Resort is a great location for small gatherings or large scale gatherings. We will definitely... More 

Helpful?
1 Thank brother2004rich
Chattanooga, Tennessee
Level Contributor
135 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed August 3, 2016 via mobile

I would give the hotel an average at best. The staff was friendly and efficient. The room had plenty of space with a nice balcony view. The location is off the main road so quiet. There are restaurants on site, but did not eat there. The room was stuffy upon arrival. The A/C system control is dated so no pre-cool... More 

Helpful?
Thank BruceR_2832
1 review
2 of 5 stars Reviewed July 28, 2016 via mobile

First of all, the location of this hotel is second to none. Views of the hotel were amazing. Housekeeping did a phenomenal job with cleanness Hotel is definitely in need of updates but ones can typically passed the products if the services were better 1. We booked two rooms with two beds each but one was not available. We requested... More 

Helpful?
Thank Anthony T

Travelers are raving about these City of Industry hotels

Level Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed July 19, 2016

Lets start by saying that I got our room from on another website for a deal of $98.00 a night. With that said I have to say that if I would have paid full price I would be so mad!! The pictures and the video on their website although great and pretty are not exactly like what you get. The... More 

Helpful?
Thank Ayresfam
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 13, 2016 via mobile

This hotel had been around for years and I didn't even know it! Up in the hills near hacienda heights with great views of city and hills nearby. Nice golf course and pool overlooking a nice view it was a sweet little romantic getaway only a few minutes from home!

Helpful?
Thank Steph A
Franklin, Tennessee
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 12, 2016 via mobile

I only stayed one night. Takes forever to check in the front desk staff is slow and seem not to know anything. Didn't know room service hours and couldnt authorize a 1 pm late checkout. Rooms are clean. The Room Service food is acceptable. Pillows are flat. Bed is soft. The view is good. Still Probably the best Hotel in... More 

Helpful?
Thank dinotravels
Shanghai, China
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed June 26, 2016

my reservation is definitely include a complimentary breakfast, but the reception told us it was not the truth and finally we did not have the breakfast. your such a liar! i have my evidence to show the terms-for Visa worlds best offer, it includes complimentary breakfast. we checked in at 18:40 p.m, but the reception told us no rooms available,... More 

Helpful?
Thank Jasper Y
Questions? Get answers from hotel staff and past guests. Ask a question

117 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Cima Restaurant
Cima Restaurant
Cuisines: Japanese, American, Seafood, International, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Pacific Palms Resort is the only full-service luxury golf and conference resort of its kind in Los Angeles County. Our glorious hilltop location set against the majestic San Gabriel Valley Mountains and many guest activities make Pacific Palms Resort unique even among the Los Angeles resort hotel circle.We are special to business and leisure travelers because we have what both need to enjoy a stay here, including facilities for a work-related meeting or event. Being within the San Gabriel Valley, but just half an hour from downtown L.A. is another bonus all visitors can appreciate-and we haven't started describing the property itself yet!At 650 acres, Pacific Palms Resort is one of the largest hotels within Southern California. It would take a long stay to sample all we have to offer: here you can find fabulous fireside dining overlooking Celebration Lake, a new spa and fitness center, and our famous 4-star, 36 hole Industry Hills Golf Club.We also take pride in the accommodations themselves. There are 292 rooms to choose from; all of them are beautifully appointed oversized guest rooms, with balconies and fine interior furnishings.The four major airports and four major interstates nearby make getting here a breeze. Come enjoy the spa resort, events venue and restaurants of Pacific Palms Resort for yourself! ... more   less 

Additional Information about Pacific Palms Resort

Address: 1 Industry Hills Pkwy, City of Industry, CA 91744-5160
Location: United States > California > City of Industry
Price Range: $172 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pacific Palms Resort 4*
Number of rooms: 292
Reservation Options:
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Also Known As:
Pacific Palms Hotel City Of Industry
Pacific Palms City Of Industry
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