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Pacific Palms Resort

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Traveler (82)
Room & Suite (55)
Dining (14)
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Overview
  • Excellent27%
  • Very good34%
  • Average20%
  • Poor8%
  • Terrible11%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Pacific Palms Resort
Announcement: Full-service resort
Hotel packages
Offers from Pacific Palms Resort
Announcement: Full-service resort
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Rooms
Jul 2Jul 3
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1 room, 2 adults, 0 children
Standard Room
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Reviews (343)
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322 results
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86
103
67
28
38
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All reviewsgolf resortgolf courses arethe san gabriel mountainsnice resortred restaurantconference centerlos angelesla areafire pitfloor roomself parkingsouthern californiafree parkingcimashuttersrobesmattresses
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1 - 5 of 322 reviews
Reviewed 3 weeks ago

I recently stayed at the Pacific Palms resort for over a month and was very impressed with the facilities and friendliness of the staff. I travel extensively for work and stay at many different hotels throughout the year and Pacific Palms has been one of...More

Thank rmtravis22
Response from Mark P, Director of Sales at Pacific Palms ResortResponded 3 weeks ago

Thank you so much for your business and very kind feedback!

Hotel's Favorite
Reviewed October 3, 2017

I had the opportunity to stay at the Pacific Palms Resort over this past weekend as I had to be in Los Angeles on Sunday for a meeting. I needed a day of relaxation and that is exactly what I got. I was bowled over...More

Thank Julie V
Response from Mark P, Director of Sales at Pacific Palms ResortResponded October 5, 2017

Thank you so much for your kind comments! We will certainly share them with our staff...including Aimee!

Reviewed 3 weeks ago

We stayed here this past weekend for a youth basketball tournament. For the price point, we expected this hotel to be a bit nicer than most business travel/family hotels (i.e. Homewood, Hilton, Doubletree/Hilton Garden Inn) and while the rooms weren't nicer, the facilities are nice,...More

Thank sfmom16
Response from Mark P, Director of Sales at Pacific Palms ResortResponded 3 weeks ago

Thank you for your stay and feedback. We will be reviewing it with our leadership team for next steps.

Reviewed May 11, 2018

What a hidden gem! Not only does the property offer breathtaking views (situated on the hilltop), but the staff is extremely friendly and the amenities onsite are hard to beat. If you're looking for a relaxing getaway from the hustle and bustle of the city,...More

Thank Elizabeth D
Response from Mark P, Director of Sales at Pacific Palms ResortResponded May 12, 2018

Thank you for staying with us and your very kind feedback Elizabeth!

Reviewed May 10, 2018

The price I got for 2 nights was great for a resort that didn't charge additional fees. This resort is a golf haven, beautiful trees, gold shop, restaurant, and staff. Too bad I'm not a golfer. Overall the room was clean, bed was comfortable and...More

Thank WillKu2014
Response from Mark P, Director of Sales at Pacific Palms ResortResponded May 11, 2018

Thank you for staying with us and for your kind feedback...we will look into your suggestions as well.

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Center with Internet Access
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Golf course
Outdoor pool
Details
Price range
$171 - $263 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$171 - $263 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (82)
Room & Suite (55)
Dining (14)
Pool & Beach (9)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
Haylie R
January 19, 2018|
AnswerShow all 5 answers
Response from DAWNC1 | Reviewed this property |
Yes, but if you leave the do not disturb out on the door, they wont come in, i stayed 4 days and didnt have them come in at all, just asked for fresh towels. However, with some of the new rules, i would call down to the... More
2
Votes
2momstravel
April 12, 2017|
AnswerShow all 4 answers
Response from Mark P | Property representative |
Thank you for your question. The actual guestroom is very similar. The key difference is that the Executive level is on the top 2 floors with better views and you also have access to the Executive Lounge on the 10th floor... More
1
Vote
Room Tips
"Ask for a golf course view, but be mindful that weddings/parties below can cause nighttime party noise."
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"I don't really believe at this point that any of the rooms are "good"."
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"Red restaurant bar is the best!!"
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"Go somewhere else!"
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