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Pacific Palms Resort

Traveler (94)
Room & Suite (55)
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Overview
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1 Industry Hills Pkwy, City of Industry, CA 91744-5160 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Offers from Pacific Palms Resort
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Rooms
Jan 27Jan 28
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1 room, 2 adults, 0 children
Standard Room
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Reviews (370)
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All reviews golf resort golf courses are the san gabriel valley red restaurant nice resort los angeles fire pit la area guest rooms floor room rooms are comfortable nice stay cima conference property robes
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1 - 5 of 347 reviews
Reviewed 1 week ago

We have excellent experience with Pacific Palm for my daughter's wedding. Great location, good food, excellent services. They have different wedding packages provided. Specially the guest room before the wedding day for my daughter and myself. Hotel provided strawberry chocolate and apple cedar (they know...More

Date of stay: December 2018
Thank Grace C
Response from Mark P, Director of Sales at Pacific Palms ResortResponded 1 week ago

Thank you Grace...for your event with us and your kind feedback. We will certainly share your thoughts with our staff.

Hotel's Favorite
Reviewed July 31, 2018

We were going to LA - but didn't want to stay in LA. I am so glad that I found this resort- it made the trip! The location is very residential but the resort is at the top of a hill and the views are...More

Date of stay: July 2018
Thank MrsK45963
Response from Mark P, Director of Sales at Pacific Palms ResortResponded August 2, 2018

Thank you for your kind feedback...we're glad you enjoyed your visit!

Reviewed 1 week ago

We stayed in the Hotel 1st week of January, just before leaving the US we didn't manage to play a round of Golf which was a shame because the course looked fantastic. The rooms are average the beds are comfortable, but amenities average. Toilet as...More

Date of stay: January 2019
Thank AGG888
Response from Mark P, Director of Sales at Pacific Palms ResortResponded 1 week ago

Thank you for your visit with us and feedback...we will discuss specific concerns with our staff.

Reviewed 1 week ago via mobile

I will never come here again i was treated bad and called a liar by the director of beverage because they charged me more money because of a deal his server brokered with me in the beginning of the nite , then right before New...More

Date of stay: January 2019
Thank 523frankg
Response from Mark P, Director of Sales at Pacific Palms ResortResponded 1 week ago

Sir, we appreciate hearing your feedback, but after careful research with our staff, and as has been discussed with you, we are unable to confirm that any special pricing was offered. As well, this would certainly not be something we would ever allow our staff...More

Reviewed 3 weeks ago via mobile

Never spent the night here so I cannot comment on the accomodations. What I can say is that the Pacific Palms Resort is a Good place for a meeting. Have attended meetings twice at their facilities. Seats are comfortable. Clean conference rooms. Pretty grounds and...More

Date of stay: August 2018
Thank ExpoNationals
Response from Mark P, Director of Sales at Pacific Palms ResortResponded 2 weeks ago

Thank you for your kind feedback!

View more reviews
About
Description
Pacific Palms Resort is the only full-service luxury golf and conference resort of its kind in Los Angeles County. Our glorious hilltop location set against the majestic San Gabriel Valley Mountains and many guest More activities make Pacific Palms Resort unique even among the Los Angeles resort hotel circle.We are special to business and leisure travelers because we have what both need to enjoy a stay here, including facilities for a work-related meeting or event. Being within the San Gabriel Valley, but just half an hour from downtown L.A. is another bonus all visitors can appreciate-and we haven't started describing the property itself yet!At 650 acres, Pacific Palms Resort is one of the largest hotels within Southern California. It would take a long stay to sample all we have to offer: here you can find fabulous fireside dining overlooking Celebration Lake, a new spa and fitness center, and our famous 4-star, 36 hole Industry Hills Golf Club.We also take pride in the accommodations themselves. There are 292 rooms to choose from; all of them are beautifully appointed oversized guest rooms, with balconies and fine interior furnishings.The four major airports and four major interstates nearby make getting here a breeze. Come enjoy the spa resort, events venue and restaurants of Pacific Palms Resort for yourself! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Golf course
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Sauna
Wheelchair access
Beachfront
Breakfast included
Room types
Suites, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms
Number of rooms
292
Price range
$170 - $263 (Based on Average Rates for a Standard Room)
Also Known As
Pacific Palms Hotel City Of Industry
,
Pacific Palms City Of Industry
Location
United States > California > City of Industry
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms
Number of rooms
292
Price range
$170 - $263 (Based on Average Rates for a Standard Room)
Also Known As
Pacific Palms Hotel City Of Industry
,
Pacific Palms City Of Industry
Location
United States > California > City of Industry
Photos
Traveler (94)
Room & Suite (55)
Dining (18)
Pool & Beach (9)
Business Center & Event Rooms (3)
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Questions & Answers
Ask a question
Haylie R
January 19, 2018|
AnswerShow all 5 answers
Response from DAWNC1 | Reviewed this property |
Yes, but if you leave the do not disturb out on the door, they wont come in, i stayed 4 days and didnt have them come in at all, just asked for fresh towels. However, with some of the new rules, i would call down to the... More
2
Votes
2momstravel
April 12, 2017|
AnswerShow all 4 answers
Response from Mark P | Property representative |
Thank you for your question. The actual guestroom is very similar. The key difference is that the Executive level is on the top 2 floors with better views and you also have access to the Executive Lounge on the 10th floor... More
1
Vote
Room Tips
"best view and clean rooms"
F5815YYgracec
1 week ago
Read review
"If views matter to you, ask for the mountain view."
michelecM7333KI
Nov 5, 2018
Read review
"Rooms on the south side may be quiter"
937kez
Oct 13, 2018
Read review
"North side rooms have great mountain views."
bobn669
Sep 21, 2018
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