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06/04/2017 06/05/2017
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    Pacific Palms Resort

    1 Industry Hills Pkwy, City of Industry, CA 91744-5160
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    Best prices for your stay
    06/04/2017 06/05/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $171
          $155
          Great Deal
          $171
          $165
          Traveler (72)
          Room & Suite (44)
          Dining (13)
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          Overview
          • Excellent26%
          • Very good34%
          • Average19%
          • Poor8%
          • Terrible11%
          Travelers talk about
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness center
          Concierge
          Pets Allowed
          Spa
          Wheelchair access
          Business Center
          Golf course
          Dry Cleaning
          Self-Serve Laundry
          4.0 Star Hotel
          All hotel details
          Offers from Pacific Palms Resort
          Special Price: 20% off room rate
          Hotel packages
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          Comfort Suites Near Industry Hills Expo Center
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          #1 of 5 hotels in La Puente
           
          Courtyard Los Angeles Hacienda Heights/Orange County
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (296)
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          1 - 5 of 296 reviews

          Reviewed 1 week ago

          Booked this hotel and conference center for our annual sales meeting. In short, everything was great! Service, amenities, food (was excellent btw). Between meetings when I could go to the room, the bed was turned down for the evening and there was a bucket of...More

          Thank Don H
          Response from Mark P, Director of Sales at Pacific Palms Resort

          Thank you so much for your kind compliments. We have shared them with our staff!

          Reviewed 2 weeks ago

          I enjoyed this hotel. Th staff was very accommodating and my room was clean and comfortable. One thing I found to be annoying is the elevator situation. It takes two elevators to get to the hotel rooms! I have never seen such an awkward set...More

          Review collected in partnership with this hotel
          Thank Jane A
          Reviewed 2 weeks ago via mobile

          I arrived at the hotel at 7:45 a.m. My room wasn't ready, and that was expected so early in the morning. I tried again at lunch, not ready. We called at 3:00, not ready. 5:00, not ready. We kept everyone in the meeting until 5:30....More

          Thank M B
          Response from Mark P, Director of Sales at Pacific Palms Resort

          So sorry on your frustration with the check-in process. Please contact our Dir. of Operations for further conversation if needed. We will share this with staff as we were not aware of this recent issue.

          Reviewed 2 weeks ago

          I made reservations through ticketsatwork, and received my confirmation. I presented my confirmation to the front desk, and was told they did not have our reservation,& because they were book we had to leave. I contact the third party & now they are stating that...More

          Thank jessica j
          Response from Mark P, Director of Sales at Pacific Palms Resort

          Sorry on your story...very confusing. Please feel free to contact our Director of Operations to determine the facts and gain assistance.

          Reviewed 4 weeks ago

          We had our 50th high school reunion at this place including the golf tournaments twice from 4/6/2017 to 4/9/2017. Everything went well and beyond expectation. We strongly recommend this place to everyone for his/her precious events. Many thanks to all the staff members there for...More

          Thank hankclee
          Response from Mark P, Director of Sales at Pacific Palms Resort

          Thank you so much for your compliments about our service staff and property!

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          About
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Fitness Center with Gym / Workout Room
          • Room Service
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Free Parking
          • Spa
          • Hotel Amenities
          • Business Center with Internet Access
          • Room Service
          • Free Parking
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Concierge
          • Self-Serve Laundry
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Things to do
          • Pool
          • Restaurant
          • Fitness Center with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Golf course
          Details
          • Price range
          • $168 - $257 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 292
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Hotwire, Travelocity, Preferred Hotels, Orbitz, Ctrip TA, Cheap Tickets, Cancelon, getaroom.com, HotelQuickly and HotelsClick so you can book your Pacific Palms Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • California >
          • City of Industry
          • Also Known As
          • Pacific Palms Hotel City Of Industry ,
          • Pacific Palms City Of Industry
          Add Photo Photos
          Traveler (72)
          Room & Suite (44)
          Dining (13)
          Pool & Beach (8)
          Hotel & Grounds (51)
          Bathroom (3)
          Business Center & Event Rooms (2)
          Nearby
          Sponsored by:
          Comfort Suites Near Industry Hills Expo Center
          44 reviews
          1.58 miles away
           
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          116 reviews
          2.27 miles away
           
          Azusa Inn Motel
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          .66 miles away
           
          Hacienda Motel
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          Nearby Attractions
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          Questions & AnswersAsk a question
          2momstravel
          What is the difference in rooms between deluxe king and executive king? It seems like a lot of money for the difference. Can you apply the continental breakfast voucher in the executive lounge towards the full buffet? Thanks!
          April 12, 2017|
          Answer Show all 2 answers
          Response from Mark P | Property representative |
          Thank you for your question. The actual guestroom is very similar. The key difference is that the Executive level is on the top 2 floors with better views and you also have access to the Executive Lounge on the 10th floor... More
          0
          Votes
          drjones2016
          I played a Pacific Palms last week and my golf clubs were stolen. It seems like this is a common occurence at Pacific Palms. Maybe consider warning golferss in advance or taking some security measure?
          September 25, 2016|
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          Rottman
          Does the concierge have access to children sitters in the rooms if the parents want to go out for the evening? If so, how much advance notice does he need?
          September 24, 2016|
          Answer Show all 5 answers
          Response from Ayresfam | Reviewed this property |
          In my honest opinion I wouldn't leave my kids with anyone on their staff.
          0
          Votes
          Room Tips
          "My room was on the mountain side of the hotel, not sure what the view is like on the other side but the..."
          Read review
          "All rooms face the golf course."
          Read review
          "Stay on higher floors"
          Read review
          "Ask for a corner room facing the golf course! Enjoy the breeze from the patio slider!"
          Read review
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