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Pacific Palms Resort

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Traveler (85)
Room & Suite (55)
Dining (17)
Overview
  • Excellent27%
  • Very good34%
  • Average20%
  • Poor8%
  • Terrible11%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from Pacific Palms Resort
Hotel packages
Offers from Pacific Palms Resort
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (350)
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327 results
Traveler rating
89
104
68
28
38
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LanguageEnglish
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89
104
68
28
38
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All reviewsgolf resortgolf courses arethe san gabriel valleynice resortred restaurantconference centerlos angelesfire pitla arearooms are comfortablesouthern californiafree parkingcimashuttersrobesconventionvalet
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1 - 5 of 327 reviews
Reviewed 2 weeks ago

We were going to LA - but didn't want to stay in LA. I am so glad that I found this resort- it made the trip! The location is very residential but the resort is at the top of a hill and the views are...More

Thank MrsK45963
Response from Mark P, Director of Sales at Pacific Palms ResortResponded 2 weeks ago

Thank you for your kind feedback...we're glad you enjoyed your visit!

Hotel's Favorite
Reviewed October 3, 2017

I had the opportunity to stay at the Pacific Palms Resort over this past weekend as I had to be in Los Angeles on Sunday for a meeting. I needed a day of relaxation and that is exactly what I got. I was bowled over...More

Thank Julie V
Response from Mark P, Director of Sales at Pacific Palms ResortResponded October 5, 2017

Thank you so much for your kind comments! We will certainly share them with our staff...including Aimee!

Reviewed 2 weeks ago

We had a very nice few days at this hotel; enjoyed clean facilities and a quiet relaxing atmosphere. Pool & Jacuzzi area is beautiful and the view of the valley breathtaking. The only thing we would have wished to have was the option to have...More

Thank Fam M
Response from Mark P, Director of Sales at Pacific Palms ResortResponded 2 weeks ago

Thank you so much for your kind feedback...we're glad you enjoyed your visit!

Reviewed 3 weeks ago via mobile

The hotel sits in a very tranquil pretty setting. The rooms are comfortable and spacious enough, the beds were very comfortable. The hotel itself is probably due for update. The interior seems a bit dated and warm. The rooms are quiet we did not Hear...More

Thank cd58
Response from Mark P, Director of Sales at Pacific Palms ResortResponded 3 weeks ago

Thank you for the kind feedback and please know that we are always moving ahead with renovation projects.

Reviewed 4 weeks ago via mobile

What a great joy it was to attend an All you can eat Texas BBQ with friends whilst on vacation. The evening cost $40. The food was superb with chicken, ribs, salmon cuts, brisket beef and macaroni cheese all available various veg and salads were...More

Thank Dennis S
Response from Mark P, Director of Sales at Pacific Palms ResortResponded 4 weeks ago

Thank you so much for dining with us Dennis...and for the very kind feedback!

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Center with Internet Access
Free Parking
Room Service
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Concierge
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Golf course
Outdoor pool
Details
Price range
$168 - $262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Quiet Hotel in City of Industry
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$168 - $262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Quiet Hotel in City of Industry
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (85)
Room & Suite (55)
Dining (17)
Pool & Beach (9)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
Haylie R
January 19, 2018|
AnswerShow all 5 answers
Response from DAWNC1 | Reviewed this property |
Yes, but if you leave the do not disturb out on the door, they wont come in, i stayed 4 days and didnt have them come in at all, just asked for fresh towels. However, with some of the new rules, i would call down to the... More
2
Votes
2momstravel
April 12, 2017|
AnswerShow all 4 answers
Response from Mark P | Property representative |
Thank you for your question. The actual guestroom is very similar. The key difference is that the Executive level is on the top 2 floors with better views and you also have access to the Executive Lounge on the 10th floor... More
1
Vote
Room Tips
"High floors have great views"
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"Rooms towards the gold court have a nice view"
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"Ask for a golf course view, but be mindful that weddings/parties below can cause nighttime party noise."
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"I don't really believe at this point that any of the rooms are "good"."
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