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BEST WESTERN Heritage Inn - Chico

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307 Reviews from our TripAdvisor Community

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Showing 306: English reviews
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Grass Valley, California
Reviewed 2 days ago NEW

I was greeted by a gentleman who asked me if he could help me! (I had luggage with me the only person in line. So I assumed it was obvious by the visible baggage) No "Welcome to the Heritage Inn" The hotel is going through an upgrade, apparently the rooms have been modernized already, but they smell of damp and...

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Helpful?
Thank GrassValley_Brit
Glyndon, Maryland
HOTEL’S FAVORITE REVIEW
Reviewed July 26, 2016

I'd stayed at a more expensive hotel in the Chico in the past, but booked this Best Western on the basis of good reviews. The most notable thing I first noticed was the cleanliness of the room. It smelled fresh, the beds were beautifully made, and everything was spotless. The large t.v. was a plus, as was the microwave and...

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1Thank nick1941
About Hotel's Favorite Review
Cheryl W, Manager at BEST WESTERN Heritage Inn - Chico, responded to this review

Thank you for this charming review. When guests are searching for a hotel, there are no other words that can be stated more directly than "I cannot think of a single negative thing to say"! Our entire staff here at the Best Western Chico location try, without fail, to bestow upon each and every guest a positive and memorable experience,...

McArthur, California
Reviewed 4 days ago NEW

New upgrades to appearance were great. Beds left a lot to be desired. They are still working on construction so it is noisy during the day but is fine after 6 p.m. Having the breakfast room in the lobby is a little off-putting - was much nicer when they had a separate room for the breakfasts.

Review collected in partnership with Best Western
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Thank nzmokie43
Torrance, California
Reviewed 1 week ago

My daughter goes to school at Chico State, and we have always stayed here. The hotel has a great discount rate for parents of students. It's in a great location right off the 99. Close to downtown Chico

Review collected in partnership with Best Western
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Thank vacationfunslossa
Bremerton, Washington
Reviewed 1 week ago

Hotel reservation through Booking.com couldn't be confirmed at the hotel the night before, and again at check-in. The problem was straightened out, but the hotel wanted to charge me a higher rate than was confirmed. That was straightened out, but a $2 tax was added to the bill. Otherwise, excellent stay.

Review collected in partnership with Best Western
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Thank maxnsheila
Gridley, California
Reviewed 4 weeks ago

Don't let the outside apperence fool you, like it did me, at first! The room was amazing and provided the best comfort! I was very impressed with the inside of the hotel and rooms! The bed was comfy and the room was very clean.

Review collected in partnership with Best Western
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Thank white465
Jenny K, General Manager at BEST WESTERN Heritage Inn - Chico, responded to this review

Dear white465, Thank you for your awesome review of your recent stay here at the Best Western Heritage Inn Chico. I am happy to hear that our renovations are to your liking. We should be complete by the end of April with all repairs. I hope to see you again the next time you are in the Chico area. Thanks...

Sacramento, California
Reviewed 5 weeks ago

I have to say based on previous reviews I was nervous walking in to this place. The only reason I booked here is because family members were also staying. With that said, our stay wasn’t horrible. But yes they are remodeling and we had a newer room on the lower level. My family members did as well. Overall, the rooms...

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Thank papasandnic
Eureka
Reviewed March 18, 2017 via mobile

This hotel was just fine. I think it will be great once they finish the renovations. Nate was fantastic upon check in, he helped my son get hot water for his tea, was very helpful when my printed coupon card from my email was missing some info, we felt very welcomed! The rooms are clean, neat, and tidy. The breakfast...

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Helpful?
Thank makjms
Jenny K, General Manager at BEST WESTERN Heritage Inn - Chico, responded to this review

Dear makjms, Thank you for your review of your recent stay at the Best Western Heritage Inn Chico. I am very pleased to hear that Nate went above and beyond for you and your son during your stay here. We work really hard to ensure that every guest has an enjoyable stay. I am also happy to hear that you...

Tuscaloosa, Alabama
Reviewed March 14, 2017

Stayed here for Christmas holidays to visit. Surprised to see how run down this place is. It offered breakfast but we passed on this as it smelled bad in the dinning room. Decided to eat out. Also surprised to find out that they have no exercise room. They will give you a voucher for a really nice place across town....

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Helpful?
Thank Brian D
Jenny K, General Manager at BEST WESTERN Heritage Inn - Chico, responded to this review

Dear Brian, Thank you for your recent review of the Best Western Heritage Inn Chico. On behalf of the entire team we are sorry we did not meet your expectations. With our remodel we are getting a brand new breakfast room as well as a fitness room. We are anticipating completion end of April. I really hope you will give...

Delta, Canada
Reviewed March 13, 2017

This hotel was terrible! Location to downtown was great. We pulled up at dusk and the place looked pretty clean on the outside. The lobby was OK. When we had moved into the room it all fell apart. It had been a smokers room at some point and they have tried to cover up the smell with some kind of...

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Helpful?
Thank Sandy C
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Experience the best of Chico, California, including Cal State University Chico, the Silver Dollar Speedway and Bidwell Park, at this pet-friendly hotel. Situated in northern California's Sacramento Valley, the BEST WESTERN Heritage Inn - Chico is in the middle of it all. Less than five miles from major local attractions, including historic downtown Chico, the Silver Dollar Speedway and Bidwell Park, and close to excellent golf courses and a pair of shopping centers offering a slew of shopping and dining options, tourists and business travelers alike will have no shortage of nearby sites to explore. Just a short drive further, guests can enjoy the famed Sonoma Wine Region, the Honey Run Covered Bridge, and peaceful Lake Oroville. ... more   less 

Additional Information about BEST WESTERN Heritage Inn - Chico

Address: 25 Heritage Lane, Chico, CA 95926
Location: United States > California > Chico
Price Range: $97 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Heritage Inn - Chico 2.5*
Number of rooms: 99
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Also Known As:
Best Western Heritage Hotel Chico
Best Western Chico
Chico Best Western
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Heritage Inn - Chico staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“There are none all are noisy due to location.”
GrassValley_Brit, 2 days ago | Read review
“Need quite? get a room away from Cohasset Road or on the west side of the building.”
BrianD139, Mar 14, 2017 | Read review
“All rooms are accessed via the main lobby.”
Srprotect, Dec 10, 2016 | Read review
“Select a room at another hotel.”
ronwao, Nov 14, 2016 | Read review
“Ask for an upgrade and they just ask what floor you'd like.”
P3514CKjoshm, Sep 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question