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BEST WESTERN Heritage Inn - Chico

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BEST WESTERN Heritage Inn - Chico
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279 Reviews from our TripAdvisor Community

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Showing 279: English reviews
1 review
3 of 5 stars Reviewed 2 days ago NEW

I stay at BW hotels regularly for work. So I'll list the good and the bad. Good: -Seems as though they are slowly remodeling. Their were workers on the third floor making replacements, and also saw new air conditioners being installed on the first floor. -Decent rooms. Beds were ok. Microwave. Fridge. Decent television selection. Updated lamps. Bathrooms was clean... More 

Helpful?
Thank Josh M
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I've stayed here since before it was a Best Western property (20 yrs) and it really deteriorated and I stopped coming. BW has refurbished the rooms, upgraded the breakfast offerings and keeps the place clean and well maintained. Centrally located. Staff friendly and helpful. Facility is competitive with other chain hotels once again and I've stayed in them all having... More 

Review collected in partnership with Best Western

Helpful?
Thank Mike D
Windsor, United States
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

BW Chico it's a good choice for a easy on, easy off lodging in Chico. We were just passing as found this hotel. It's clean, large rooms and great staff. Very comfortable beds. A bit dated, but a good, reasonable choice. I would recommend this hotel.

Review collected in partnership with Best Western

Helpful?
Thank Donald A
Phoenix, AZ
Level Contributor
79 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Traveling and this hotel was right off Highway 99. Derek checking me in, he was fast and friendly. The halls looked alittle dated, but the rooms have been redone by the looks of them, Room was spotless clean and modern. I did not eat breakfast, as I left very early so cannot comment. If your travels take you to Chico,... More 

Helpful?
Thank TRavlerbarry
La Jolla, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel multiple times over the years. I always have a pleasant stay. The hotel is clean, quiet, comfortable. There is plenty of parking, the internet works great, great water pressure in the hot shower. The staff is very friendly and helpful. It is next to the freeway but the rooms are quiet. The big rooms... More 

Helpful?
Thank Gadberson
1 review
1 of 5 stars Reviewed 3 weeks ago

I detailed this bad experience already in this survey: Dirty Room, bad odors bathroom fixtures outdated and not working internet so slow that it "crawled" safety = fire detectors that blinked and buzzed, but didn't work phone that did not connect to front desk for complaints or any reason, I had to use my cellphone to get any help. ......... More 

Review collected in partnership with Best Western

Helpful?
Thank mwmc366

Travelers are raving about these Chico hotels

Orangevale
2 reviews
4 of 5 stars Reviewed 4 weeks ago

The hotel was very clean and quiet. Next to the freeway but could not hear any noise. The bed was very comfortable and the room was very large. The staff was very pleasant with very little wait. Breakfast area had plenty of seating and the staff kept up with the pace of the guests.

Review collected in partnership with Best Western

Helpful?
Thank Lyle N
Layton, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed August 14, 2016

A nice place to stay in Chico. Location was centrally located and easy to access the highway. Although an older hotel the rooms and decor were nice. No issues experienced and the desk staff were very helpful. Breakfast set-up was somewhat awkward and I think they must've had to change the location from where it was normally served.

Review collected in partnership with Best Western

Helpful?
Thank Tony M
Cheryl W, Manager at BEST WESTERN Heritage Inn - Chico, responded to this review

Thank you for your clearly outlined response. It is a pleasure to read specifications about what you liked and what it is that you felt was great about your stay. Excellence is our top priority...excellent rooms, excellent service, excellent rate, and even an excellent choice in your breakfast items. If there is ever anything you need or want, we strive... More 

San Antonio, United States
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 13, 2016

I was in Chico to visit family and I had some BW pts and my usual place was not available so I stayed here. I knew I made a mistake when I drove up. I thought well its only 1 night, so I checked in. The front desk staff was extremely friendly and helpful. I noticed some renovating being done,... More 

Review collected in partnership with Best Western

Helpful?
Thank Phil B
Cheryl W, Manager at BEST WESTERN Heritage Inn - Chico, responded to this review

In regards to your commentary about our extremely friendly and helpful hotel staff, thank you. We are very lucky to have such a passionate team at our hotel. I truly believe that the smiles that you see are a true reflection of the pride that each of our team members, from front desk to housekeeping, take in their jobs, and... More 

Fort Bragg, CA
2 reviews
1 of 5 stars Reviewed August 12, 2016

I stayed one night, August 3, 2016, and woke up to find my windshield had been smashed and my radar detector stolen. Management took 4 hours to clean up the glass shards after I notified them of the incident. The manager said they took no responsibility for their parking lot and wouldn't even comp me for the night. The hallway... More 

Helpful?
Thank Margaret P
Cheryl W, Manager at BEST WESTERN Heritage Inn - Chico, responded to this review

Thank you for taking the time to review our hotel. We understand just how valuable your time is and appreciate your feedback. We are deeply apologetic of what you have experienced during your stay with us. It is recommended that all items that are visible in your car be removed to prevent this type of circumstance from occurring at another... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Experience the best of Chico, California, including Cal State University Chico, the Silver Dollar Speedway and Bidwell Park, at this pet-friendly hotel. Situated in northern California's Sacramento Valley, the BEST WESTERN Heritage Inn - Chico is in the middle of it all. Less than five miles from major local attractions, including historic downtown Chico, the Silver Dollar Speedway and Bidwell Park, and close to excellent golf courses and a pair of shopping centers offering a slew of shopping and dining options, tourists and business travelers alike will have no shortage of nearby sites to explore. Just a short drive further, guests can enjoy the famed Sonoma Wine Region, the Honey Run Covered Bridge, and peaceful Lake Oroville. ... more   less 

Additional Information about BEST WESTERN Heritage Inn - Chico

Address: 25 Heritage Ln, Chico, CA 95926-1368
Location: United States > California > Chico
Price Range: $88 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN Heritage Inn - Chico 2*
Number of rooms: 99
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Also Known As:
Best Western Heritage Hotel Chico
Best Western Chico
Chico Best Western
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