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Hotel Diamond

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#2 of 17 Hotels in Chico
Certificate of Excellence
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Hotel Diamond
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233 Reviews from our TripAdvisor Community

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Showing 233: English reviews
Washington DC
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Charming and historic, the Hotel Diamond offers modern amenities in the perfect location to explore Chico on foot. The building is gorgeous and the staff friendly yet professional. The hotel-issued credit mostly covered our (delicious) breakfast in the restaurant onsite, and I regret that I didn't have a chance to visit the 5-acre, 24-hour health club partnered with the hotel... More 

Helpful?
Thank CandySandwich
Ryan B, General Manager at Hotel Diamond, responded to this review

Thank you so much for your recent stay. We are glad you enjoyed your stay, hopefully on your next stay you'll be able to enjoy to In Motion Fitness. More 

Winslow, ME, USA
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Pros: Attached restaurant was wonderful. Breakfast was great. Beds comfortable. Decor charming. Air was good. Parking convenient. Location good. Cons: First room we were in was not secure in that one of the windows did not lock and there was a fire escape right outside of it. Bathroom in that room was very small and awkward. So we requested a... More 

Helpful?
Thank GoMaine
Ryan B, General Manager at Hotel Diamond, responded to this review

Thank you so much for your recent stay. Sorry for the inconvenience with the window it has been fixed. We look forward to your next stay. More 

Atlanta, Georgia
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 23, 2016 via mobile

Walk to everything in downtown Chico. Renovated Victorian Style hotel with all modern comforts. Feels like a 4-star. Spacious room with bed as good as a Starwood bed. $10 pp credit towards a high end breakfast (I had almond pancakes - gluten free) in an upscale environment. Area of opportunity is definitely the front desk staff. Oddly in a small... More 

Helpful?
Thank keizers
Ryan B, General Manager at Hotel Diamond, responded to this review

Thank you for your recent stay and review. We are sorry to hear that you experienced some indifferent guest service. This is not the norm here and we are working to make sure that it doesn't happen again. Looking forward to your next stay. More 

Davis, California
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 19, 2016

nice room with comfortable beds. Included a credit for a really nice breakfast in the hotel's restaurant. Free parking in the garage next to the hotel was pretty convenient too. There were some steep stairs to get up to or room. Guessing there was an elevator but we never used it o looked for it. Only stayed one night.

Helpful?
Thank Angie H
Ryan B, General Manager at Hotel Diamond, responded to this review

Hi Angie, thank you for your recent stay and review. We are glad to hear that you enjoyed your time with us. More 

Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 19, 2016 via mobile

Our family loved this hotel. Rooms are small Yet fits with the historic feel. Such attention to detail. "Free breakfast" on our stay was $10 vouchers for some of the freshest eggs and true homemade pancakes with honey butter. I'd take that over processed "free" anyway and pay a few bucks more. Location location location. We spent the evening walking... More 

Helpful?
Thank Ginger P
Ryan B, General Manager at Hotel Diamond, responded to this review

Ginger, we are glad to you that you enjoyed your stay with us. Hopefully your student chooses Chico and you can continue to stay with us again. We look forward to your future stays. More 

1 review
5 of 5 stars Reviewed July 13, 2016

Overall the hotel and all the admenities were very nice, comfortable and clean. Obviously the location is ideal I do have to inform you that we were not impressed with the morning breakfast. having the discount ticket for breakfast was very nice however our breakfast fell short. There were 3 of us for breakfast, we had an 8am appointment and... More 

Helpful?
Thank Gerald T
Ryan B, General Manager at Hotel Diamond, responded to this review

Hi Gerald. I am happy to hear that you enjoyed your stay with us. I have shared your experience in the restaurant with the manager. We are looking forward to your next stay. More 

Mount Shasta, California
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 10, 2016

My husband and I stayed here for one night on July 6th, we wanted to stay our one night in a fancy and high-end hotel. My expectations were exceeded. We stayed in a King Premium Room and loved it. Clean, spacious, and comfortable. The staff was friendly and accommodating. The bed was the most comfortable hotel bed I have ever... More 

Helpful?
Thank Carlee P
Ryan B, General Manager at Hotel Diamond, responded to this review

Carlee, we are very pleased to hear that you enjoyed your stay with us. I have shared your experience with the restaurant manager. We are looking forward to your next stay. More 

Level Contributor
3 reviews
3 of 5 stars Reviewed July 6, 2016

I love the hotel itself--it's such a gorgeous building. My room was beautiful, comfortable, and immaculate. I loved that they stock a couple of bottled waters in the frig. Unfortunately, I had a view of the parking garage. And for some reason, the people working there did not acknowledge my presence; a friendly hello or asking how my stay was... More 

Helpful?
Thank E D
Ryan B, General Manager at Hotel Diamond, responded to this review

Happy hear that you enjoyed your room and our amenities. Sorry to hear that you experienced some indifferent service during your stay. We are reworking our training process to ensure that this doesn't happen during your next stay. More 

Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 1, 2016 via mobile

My wife made reservations for us at the Hotel Diamond. We were in town for a wedding of our dear friends son. The hotel was very charming with real wood floors and an ambience to match. The staff were very cordial and professional. The breakfast/brunch on Saturday morning was outstanding. The eggs Benedict was to die for. My wife had... More 

Helpful?
Thank M P
Seattle, Washington
Level Contributor
96 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed May 21, 2016

This is a darling hotel right in the middle of everything you want to walk to. There is a great restaurant/bar attached. Sadly the bar closed at 10pm and the staff was quite firm about letting you know it was "last call" around 9:40pm. The food was terrific, as was the service. I don't know if the restaurant is co-owned... More 

Helpful?
Thank Aljameela
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Hotel Diamond

Address: 220 W 4th St, Chico, CA 95928-5315
Location: United States > California > Chico
Price Range: $150 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Diamond 3.5*
Number of rooms: 47
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Also Known As:
Diamond Hotel Chico
Hotel Style:
#2 Family Hotel in Chico
#3 Business Hotel in Chico
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