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Heritage Inn Express Chico

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Heritage Inn Express Chico
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74 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have stayed at the Heritage Inn Express frequently since our son is a student at Chico State. The location is what brought us there and the hotel staff has kept us from going anywhere else. I'll be honest, the rooms show their age but they are very clean and comfy, and every time we go they have upgraded the... More 

Helpful?
Thank mobs5
HeritageInnExpress, Staff at Heritage Inn Express Chico, responded to this review

Ann, A warm thank you for your generous review! You folks are always such a joy to have as guests, so this review really means a lot to us. We are excited to know our staff has been a top reason for your returning to the Heritage Inn Express, we all enjoy working here very much and are eager to... More 

Tampa, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

The room was clean and well maintained. The location was close to downtown with wonderful resturants, shops and playgrounds. They had really nice street markets with entertainment within walking distance of the Heritage.

Helpful?
Thank karsommer1
HeritageInnExpress, Front Office Manager at Heritage Inn Express Chico, responded to this review

karsommer1, Thank you very much for your review! You and your husband were lovely guests, we were so glad you were able to have an extended stay with us. We work very hard to ensure cleanliness, comfort, and safety for our guests, we're glad to have achieved that with you. Should you ever come back to the Chico area, give... More 

Bothell
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I was in Chico on business. Flew into Sacramento and after the 2hr drive I was exhausted. Pulled up to the hotel, well I actually drove by it the first time thinking this couldn't be the right place. This hotel is all exterior access, no elevator to the second floor, and some of the folks I saw sitting outside the... More 

Helpful?
Thank rickmM4684XJ
HeritageInnExpress, Front Office Manager at Heritage Inn Express Chico, responded to this review

Rick, Thank you for taking the time to review our hotel based on your recent stay. On behalf of our entire team I would like to apologize for not exceeding your expectations. We care greatly about the comfort of our guests and we are disappointed we have failed you. We are working hard to ensure our guests like our rooms... More 

Travelers are raving about these Chico hotels

Hollister, California
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 17, 2016 via mobile

This was our third overnight stay in Chico and this is the nicest hotel we have stayed in. We booked through TripAdvisor and got a great rate. This room was clean, reasonably sized and fairly modern in furnishings. The building is older, but well maintained. It is adjacent to the Chico State campus and walking distance from downtown restaurants and... More 

Helpful?
Thank Martin K
HeritageInnExpress, Front Office Manager at Heritage Inn Express Chico, responded to this review

Martin, Thanks so much for your kind review! I am happy to know you received a great rate via TripAdvisor, and our housekeeping staff will be ecstatic to know they have achieved your satisfaction for the cleanliness of the room. They work diligently to ensure sanitation and comfort. We'll be here next time you're in the Chico area, and we'd... More 

1 review
5 of 5 stars Reviewed July 13, 2016

Our stay ended up being much longer than initially expected, and we couldn't be happier with the accommodations and service at the Heritage Inn Express. The bed was extremely comfortable, the pool was wonderful and the entire staff was absolutely top notch.

Helpful?
Thank Cathy W
HeritageInnExpress, Front Office Manager at Heritage Inn Express Chico, responded to this review

Hello, Cathy! Thank you so much for reviewing our hotel!! You folks have been wonderful guests, and we appreciate your kinds words very much! Although we're sad to see you go, we are happy to know you and your family will soon be comfortable in a home of your own :) We''ll be here to extend our hospitality to you... More 

Magalia, California
Level Contributor
3 reviews
5 of 5 stars Reviewed July 3, 2016

I experience the best hotel stay every time I come to the Heritage Inn Express in Chico, California! I have been very fortunate in my life and career to stay at 5 star hotels in many parts of the world, but none of those hotels can compare with the Heritage Inn Express! You would probably ask what makes this hotel... More 

Helpful?
Thank Denise A
HeritageInnExpress, Front Office Manager at Heritage Inn Express Chico, responded to this review

Denise, Thank you so much for speaking so kindly of our staff and hotel! This is truly the most heartfelt review we have ever received. We are so happy that our staff makes you feel welcome, as you certainly are! We all take the utmost care and pride into making sure our guests have a wonderful stay, and we sure... More 

1 review
5 of 5 stars Reviewed June 14, 2016 via mobile

I had a Great experience! Rooms are clean the staff is friendly, specially "Kelly Smith " she will go out of her way to help you on what you may need!the breakfast was convenience, and so clean, I'm a little bit of a clean freak! So when I saw and smelled the pillows, sheets and all around the room, i... More 

Helpful?
Thank Keny B
HeritageInnExpress, Front Office Manager at Heritage Inn Express Chico, responded to this review

Dear Keny B, Thank you for your review! Kelly will be happy to hear that she has made your accommodations comfortable and enjoyable. Our staff works very hard and takes much pride in ensuring our guests are happy here at the Heritage Inn Express. Also, very glad to know we have achieved your approval in cleanliness, as we hold our... More 

1 review
4 of 5 stars Reviewed June 1, 2016 via mobile

Our stay was quite enjoyable. It was nice being in downtown Chico. The pool was clean and refreshing. Plus, The staff especially, Denah, were more than helpful and accomodating. I'd recommend it to friends.

Helpful?
Thank Kara M
HeritageInnExpress, Front Office Manager at Heritage Inn Express Chico, responded to this review

Kara, Thank you for taking the time to review our hotel so kindly. I am happy to hear that the pool was an exceptional amenity to your stay, the Chico heat can get rather intense! A warm thanks for the compliment about Denah, she is happy when our guests are happy and will be very thankful to hear of your... More 

A TripAdvisor Member
5 of 5 stars Reviewed June 1, 2016 via mobile

I had a great stay here my housekeeper today was super nice and attentive, she made sure that I had everything I needed. I would have to say as a coast to coast Traveler she has by far been the most polite and friendly. Thank you Mrs. Denah Laws.

Helpful?
Thank A TripAdvisor Member
HeritageInnExpress, Front Office Manager at Heritage Inn Express Chico, responded to this review

Hello, Thank you for your review! It will certainly make our staff happy to hear that you have had the most enjoyable experience here with us at the Heritage Inn Express. Denah works very hard to ensure the happiness of our guests. Thanks again, and hope to see you next time you're in the Chico area! More 

Level Contributor
3 reviews
5 of 5 stars Reviewed May 15, 2016

This hotel is very nice. Close to downtown attractions but far enough to be away from major noises. Compared to the others near by that have similar rates, this hotel is 5 star. The staff is hard working and kind. From the older reviews I can assume they just recently updated their comfroters, towels, and pillow cases as all were... More 

Helpful?
Thank Stephanie A
HeritageInnExpress, Front Office Manager at Heritage Inn Express Chico, responded to this review

Stephanie, Thank you for reviewing our hotel so kindly! We take pride in making guests' stays enjoyable, safe, and comfortable, and we are happy to hear we have achieved that with you! I am glad you found the overall quality of the hotel to be exceptional, as we are currently in the process of multiple updates and want nothing more... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Suites
  • Kitchenette
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry

Additional Information about Heritage Inn Express Chico

Address: 725 Broadway St, Chico, CA 95928-5527
Location: United States > California > Chico
Price Range: $84 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Heritage Inn Express Chico 2*
Number of rooms: 39
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Also Known As:
Heritage Inn Express Chico Hotel Chico
Heritage Hotel Express Chico
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