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Sheraton Cerritos Hotel at Towne Center

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Sheraton Cerritos Hotel at Towne Center
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287 Reviews from our TripAdvisor Community

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Showing 276: English reviews
Gig Harbor, Washington
Level Contributor
212 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
3 of 5 stars Reviewed 1 week ago

Across from the preforming arts center and just across the intersection from shopping mall. Has a nice fountain & statues out front. Parking in the on-site lot is free, a rarity these days. We checked-in after 10 pm, when we got to the room we had been assigned we were certain we had made a mistake, as there were dirty... More 

Helpful?
Thank DisneyFan30
Kent G, General Manager at Sheraton Cerritos Hotel at Towne Center, responded to this review

Thank you for sharing your recent experience with us. I truly care about how your felt when with us and wanted to make sure we make it right for you. I am embarrassed to know that the dishes were in the hallway when you arrived, it should have been checked and removed. Thank you for telling us how you felt... More 

El Dorado Hills, California
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed at this location for a business trip but snuck in a quick visit to Disneyland the night I was here. I don't know if I would do that with kids but for an adult it was a great spot. Staff was very nice on check in and had upgraded my room. The room itself was clean and comfortable.... More 

Helpful?
1 Thank riostaraussies
Kent G, General Manager at Sheraton Cerritos Hotel at Towne Center, responded to this review

Thank you for sharing your great experience with us! It’s always nice to be able to have some fun while you’re on a business trip. I’m thrilled to hear that you enjoyed the upgraded room and found our staff friendly. Who doesn’t love the Sheraton Signature Sweet Sleepers? I am sure you had a good night sleep. Thank you again... More 

Los Angeles, California
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A very good corporate hotel. To see the video I recorded of the entry and first floor, go to YouTube and search: "Sheraton Hotel, Cerritos, California -- videoed with a cellphone" A financial advisor wanted her presentation to wealthy physicians recorded. She did not want a video -- only an audio recording of her presentation of investment strategies. She did... More 

Helpful?
Thank VideoAdventures
Kent G, General Manager at Sheraton Cerritos Hotel at Towne Center, responded to this review

Thank you for your detailed review about your recent visit to the Sheraton Cerritos Hotel. What a great video! Thank you for your endorsement. Look forward to seeing you again soon. More 

seoul
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The Sheraton is conveniently located in Cerritos town proper. I was greeted by friendly people at the reception desk. Check in was quick and efficient. Clean and spacious,the room with the King bed was big enough for me, my daughter and my 2 year old grandchild. The room has all the basic amenities- hair dryer, iron, shampoo, conditioner, and shower... More 

Helpful?
Thank sunshineseoul
Kent G, General Manager at Sheraton Cerritos Hotel at Towne Center, responded to this review

Thank you for your detailed review regarding your most recent stay at Sheraton Cerritos. I’m thrilled to hear that you had a wonderful visit and our accommodation worked out just perfectly for your family. Toothbrush and toothpaste are available upon request. You can most definitely ask the Front Desk when you check in last time. Thank you for your compliments... More 

Los Angeles, California
Level Contributor
79 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Check-in was quick and efficient, although they failed to note that my reservation had included the morning breakfast buffet, so we had to go back in the morning to get the buffet vouchers. The buffet breakfast was pretty good, although the scrambled eggs were very slimy. Our room was clean and comfortable. The bed was a little on the soft... More 

Helpful?
Thank Quitodancer
Kent G, General Manager at Sheraton Cerritos Hotel at Towne Center, responded to this review

Thank you for sharing your experience regarding your recent stay. I’m glad you had an easy and smooth arrival experience. And I am sorry to hear that you were not given breakfast vouchers at check in. Thank you for your feedback regarding the scramble eggs and the mattress. Your thoughts are important to us. More 

Auckland, New Zealand
2 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Great friendly staff, asked if I would like a fridge on check in . Handy location , shops , restaurants and movies across the road . Free WiFi. Free shuttle to Cerritos mall. Rooms large , 2 double beds .

Helpful?
Thank keviny392
Bakersfield, California
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 15, 2016

Fantastic room, great staff, small workout room but excellent equipment, great area, nice restaurant, great food, Pool is OK, nice lobby, very comfortable bed and flat screen t.v. A little pricey but well worth it.

Helpful?
Thank Jess M
Knoxville, Tennessee
Level Contributor
120 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed August 6, 2016 via mobile

I stayed at this hotel on a business trip. The staff was extremely friendly and helpful. The rooms were clean and very comfortable. Free parking free wifi Breakfast was included, which was nice. I did order a salad for dinner from room service one night. It was absolutely delicious. It had apples, cranberries, walnuts, shrimp and avocado. I could not... More 

Helpful?
Thank Tnvol01
Bakersfield, California
Level Contributor
87 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed August 1, 2016

We were in town for a family event. The rooms are a good size and have all the amenities. The staff was very nice. Most importantly, the rooms were very clean. The location is a huge plus. You are in the middle of everything. If you are planning to visit multiple places in Southern California and don't want to be... More 

Helpful?
Thank msmxtoo
Kent G, General Manager at Sheraton Cerritos Hotel at Towne Center, responded to this review

Thank you for sharing your wonderful experience with us. I truly appreciate your feedback and endorsement. I’m pleased to know that we met all your needs. Look forward to seeing you and your family again next time you’re in SoCal. More 

Alexandria, Virginia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 21, 2016

Having grown up in the city next door to Cerritos (Norwalk), I remember that these cities are perfectly located to visit Southern California in all directions. I picked the Sheraton Cerritos based on the map and because it is a good hotel. Sure it's atypical to be in a business park (but near the performing arts center) but we were... More 

Helpful?
Thank SadEyeJoe
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Cerritos Hotel in Orange County is near LAX and John Wayne Airport. Hotel guests frequent Knott's Berry Farm¨, Disneyland¨, and Hollywood. We have 12,700 sq ft of indoor/outdoor event space. ... more   less 

Additional Information about Sheraton Cerritos Hotel at Towne Center

Address: 12725 Center Court Dr S, Cerritos, CA 90703-8553
Location: United States > California > Cerritos
Price Range: $137 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Cerritos Hotel at Towne Center 3.5*
Number of rooms: 203
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Also Known As:
Sheraton Cerritos Hotel At Towne Cerritos
Cerritos Sheraton
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