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Traveler (16)
Room & Suite (24)
Dining (6)
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Overview
  • Excellent26%
  • Very good40%
  • Average21%
  • Poor3%
  • Terrible10%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Family Rooms
2 Star Hotel
All hotel details
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Reviews (64)
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17
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13
2
7
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All reviewsstayed herecomfortable bedwould stay here againvery pleasant staythe breakfast areaupon checkwalking distancehaywardlobbybartmicrowavepillowshousekeeping
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1 - 5 of 61 reviews
Reviewed 1 week ago via mobile

Stayed 1 night while moving my son out for the summer at CSUEB. Bed was comfortable and our room was clean. The popcorn and cookies in the lobby was a nice touch. Also like it has a parking garage. Would stay againMore

Thank MommaGetsHerTravelOn
Response from Nerissa M, Guest Relations Manager at Comfort InnResponded 1 week ago

We are thrilled to hear that you enjoyed our popcorn and cookies in the lobby MommaGetsHerTravelOn! Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. Thank you for your...More

Reviewed April 24, 2018 via mobile

comfort Inn is main brand for choice hotels international, and being diamond member is very paramount for franchise system Well , shortage of land in Castro valley so under ground parking and have to ambulate all the way I understand night auditor seem part time...More

Thank KGillGM
Response from Nerissa M, Guest Relations Manager at Comfort InnResponded April 26, 2018

Dear KGillGM, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. It is through feedback like yours that we are able to quickly address housekeeping and maintenance issues that...More

Reviewed March 3, 2018 via mobile

Stayed here while visiting family. Service was great. Room was very nice and priced very reasonably for the product. Free breakfast was a plus. The kids also really enjoyed the golf land across the streetMore

Thank tony n
Response from Tina M, Guest Relations Manager at Comfort InnResponded March 8, 2018

Dear tony n, Thank you for taking the time to let us know how you enjoyed your stay of Comfort Inn Hotel. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We love having...More

Reviewed December 22, 2017 via mobile

My husband and my sister and I stayed at the Castro Valley Comfort Inn for 2 days last week. It was the second time we stayed at this hotel. The lobby was nicely decorated with a Christmas Tree and other holiday decor. We planned to...More

1  Thank Debbie M
Response from Brandy C, Guest Relations Manager at Comfort InnResponded December 23, 2017

We appreciate the time you have taken to bring to our attention your feedback with regards to our staff and area. We hope to see you again to provide you with an exceptional level of service and hospitality.

Reviewed November 21, 2017 via mobile

We stayed for four nights. The room was clean and housekeeping took good care of us. The first morning the hot water in the shower was barely above room temperature, though the sink was fine. We reported it, and it was fixed that evening when...More

Thank Brian234
Response from Guest_Relations_2018, Guest Relations Manager at Comfort InnResponded November 27, 2017

Brian234, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We want you to know that your feedback and description of your experience at our hotel is of utmost importance...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Center with Internet Access
Breakfast Available
Laundry Service
Multilingual Staff
Self-Serve Laundry
Things to do
Pool
Restaurant
Hot Tub
Fitness Center with Gym / Workout Room
Details
Price range
$142 - $192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$142 - $192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveler (16)
Room & Suite (24)
Dining (6)
Pool & Beach (4)
Business Center & Event Rooms (2)
Questions & Answers
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admrgn
June 11, 2017|
AnswerShow all 3 answers
Response from Bakbouk | Reviewed this property |
According to the previous answer, I guess so. I, personally, don't remember
0
Votes
Room Tips
"Ask for rooms toward the back on the second floor."
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"Ask for a room on the 2nd floor...much quieter"
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"If you bring kids - its better to get a room on the ground floor."
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"I was in 110 and was happy with it"
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