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Holiday Inn Express Castro Valley - East Bay

TripAdvisor$153*
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Certificate of Excellence
05/14/2017 05/15/2017
1 room 2 adults 0 children
$153*
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Holiday Inn Express Castro Valley - East Bay
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240 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Castro Valley - East Bay
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Showing 237: English reviews
Maple Grove, Minnesota
Reviewed August 15, 2013

We started our San Fransisco vacation at another location which didn't work out for several reasons, after checking into other locations we found friendly helpful Omar Ansari at this hotel he got us into a great room he was helpful and considerate after our bad experience at the other hotel, all of the staff is friendly and considerate and made...

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Helpful?
1Thank Rich H
Comfort S, Guest Relations Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Greetings Rich! Thank you for sharing your feedback about your stay with us. It was my pleasure to assist you and your family during your visit and I am thrilled to hear that your stay was comfortable and enjoyable. My dedicated team and I make it a priority to ensure our guests are well taken care of and I am...

Reno, Nevada
Reviewed August 15, 2013

This was a nice hotel. Quiet and very clean. The breakfast was tasty. The staff was really very friendly and were accomodating trying to get two rooms near each other so our family could go back and forth between the rooms.

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Helpful?
1Thank tracbert
Comfort S, Guest Relations Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Greetings! Thank you very much for taking the time to write a review on Tripadvisor following your recent stay at our hotel. It is always nice to hear when a guest enjoys their stay with us and I hope that we were able to exceed your expectations. I will certainly pass on your lovely review to the rest of my...

Palm Springs, California
Reviewed August 3, 2013

Our accommodations were excellent. The staff were very friendly and professional. Our breakfast was presented in a clean and helpful manor. Omar Ansari, manager, was always very helpful in directing us to the various areas we needed to be. Overall, I would be happy to recommend this Comfort Suites to any traveler.

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Helpful?
2Thank Virginia J
Comfort S, Guest Relations Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Virginia, I am so pleased to hear that you enjoyed your stay with us and thank you for the warm compliments. Our staff members and I strive to provide our guests with exemplary service and I am thrilled that your experience at our hotel was an excellent one. We appreciate your business and hope that you keep us in...

Finland
Reviewed July 31, 2013

Decided to spend a couple of nights here on our visit to SF due to the lower prices and the positive reviews. The hotel room was nice and the staff were friendly, so no complaints there. The easiest way to get to San Francisco itself is to use the BART system (subway). If you don't have a car, you have...

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Helpful?
1Thank Tommy I
Comfort S, Guest Relations Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Hello and thank you for taking the time to write a review on Tripadvisor following your recent stay at our hotel. I am pleased to hear that you found the BART station to be convenient for your travel needs. It is a very short distance from our hotel and a great alternative to driving to San Francisco. I also appreciate...

Seattle, Washington, United States
Reviewed July 30, 2013

This hotel is highly recommended especially for a team travel. The front desk to housekeeping was amazing. They were very helpful to us and made our stay very pleasant. Our team was able to utilize areas for team meetings and the staff was very accommodating. They also were very helpful of the area and always knew where to direct us...

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Helpful?
Thank Tanisha D
Comfort S, Guest Relations Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Greetings Tanisha! Thank you for choosing to stay with us and taking the time to write this review. We enjoyed having your team stay with us and I hope everything was above satisfactory. I appreciate your compliments about our staff and service and I will certainly pass along your wonderful review to my team. We value your business and hope...

West Jordan, Utah
Reviewed July 27, 2013

This hotel is a great place to stay with any sports team because of their large and spacious rooms. The property manager was great to work with when booking rooms for 2 different soccer teams and helped accommodate all of the special requests. I definitely would stay at this hotel again.

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Helpful?
Thank Cory N
Comfort S, Guest Relations Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Cory, I appreciate you taking the time to write a review about your recent stay at our hotel. It was our pleasure to host your soccer team and I am pleased to hear that you found our rooms to be spacious and the staff accommodating. We value your business and hope that you keep us in mind for next...

New York City, New York
Reviewed July 22, 2013

The location was very convenient for my purposes. It was an easy drive from SFO International Airport. The king bed suite was clean and spacious, more than enough room had my family of 4 been traveling with me. Omar, the manager, was so very helpful, attentive and gracious after I stupidly locked myself out of my room. He and a...

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Helpful?
Thank suechinl
Comfort S, Guest Relations Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Hello Sue, Thank you very much for the lovely review! I am pleased to hear that you found our hotel to be convenient and easy for your needs. I really appreciate your patience in regards to unclogging the sink in your room and I hope that we were diligent in trying to resolve that issue. It was our pleasure to...

Wantagh, New York
Reviewed July 13, 2013

This one of the cleanest hotels we have stayed in. Has a convenience area that sells different food items including microwaveable meals , nice touch. It has a hot tub but it was out of order during our stay. The only real problem I had that there were no room darkening curtains in our room , 403 , which is...

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Helpful?
Thank Jloeffe
Comfort S, Guest Relations Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Thank you for providing us feedback following your recent stay with us! I appreciate you pointing out the cleanliness of our hotel, it is imperative for our guests to have a hotel with clean rooms and facilities during their stay. For future reference, please contact the front desk with any problems you may encounter in your room. We do have...

Reviewed July 9, 2013

My husband and I went on a road trip from Seattle was to Disneyland and back up. We stopped at this hotel because we wanted to be near San Francisco without having to stay in the city. We called to make reservations three hours before our arrival and there was availability. The women on the phone I believe her name...

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Helpful?
Thank Gemgems1989
Comfort S, Guest Relations Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Greetings! Thank you for taking the time to write a review on Tripadvisor following your recent stay at our hotel. Thank you for acknowleding the staff member who helped you over the phone and who also checked you in. Our dedicated staff members strive to provide all our guests with exemplary service and an enjoyable stay and I hope that...

Bethesda, Maryland
Reviewed July 9, 2013

My wife and I stayed here for 7 weeks during and after my son's hospitalization in December. The rooms are spacious and comfortable but what sets this place apart is the staff, all of whom were wonderfully courteous, attentive and helpful. I especially want to acknowledge Front Desk Manager Omar Ansari, who helped us enormously during a very difficult time....

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Helpful?
Thank Jiles R
Comfort S, Guest Relations Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Jiles, Thank you so much for the lovely review! It was our pleasure to host you and your wife and I am pleased to hear that my dedicated staff members and I were able to make your stay comfortable and enjoyable. It gives my team and I great pleasure to know that you had a memorable stay. I will...

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05/14/2017 05/15/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Introducing the new Holiday Inn Express in Castro Valley, featuring 54 newly remodeled comfortable, spacious, and convenient rooms which are all 100% smoke-free and pet-free. We offer our guests complimentary Express Start breakfast, 24hr Front Desk, In-door Sauna, and a 24hr Fitness Facility. Free High speed Wi-Fi is available to all our guests. 37Inch Flat Panel HD TV's are installed in all our rooms, along with Serta-Elite Plush Mattresses. Newly built Market Place available to our guests. Our hotel is centrally located in the East Bay, CA in a desirable and friendly neighborhood with plenty of restaurants and fun activities nearby such as Lake Chabot Regional Park, (Fishing & Boating) Oakland Coliseum, Golfland Golden Tee, Willow Park Golf Course and much more! The Holiday Inn Express, Castro Valley hotel is committed to achieving exemplary guest satisfaction, and we look forward to providing you with quality customer service! ... more   less 

Additional Information about Holiday Inn Express Castro Valley - East Bay

Address: 2419 Castro Valley Blvd, Castro Valley, CA 94546-5119 (Formerly Comfort Suites)
Location: United States > California > Castro Valley
Price Range: $156 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Castro Valley - East Bay 2.5*
Number of rooms: 54
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Also Known As:
Comfort Hotel Castro Valley
Comfort Suites Castro Valley
Castro Valley Comfort Suites
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Castro Valley - East Bay staff and other travelers.
1 question
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over a year ago

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Questions? Get answers from Holiday Inn Express Castro Valley - East Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“One side faces highway, though noise not too bad.”
Artemus_Gordon, 4 days ago | Read review
“We were on the fourth floor and very quiet.”
hutchplace, Dec 17, 2016 | Read review
“North side has better views. Some covered parking is a plus!”
normanf96, Dec 14, 2016 | Read review
“Top floor nice (with slight freeway noise).”
277augustc, Nov 5, 2016 | Read review
“All room quiet. Air Conditioner works and powerfull showers too. HOTTUB is hot and never crowed. Been coming here for years.”
barbaramatthew1999, Sep 18, 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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