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Holiday Inn Express Castro Valley - East Bay

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Holiday Inn Express Castro Valley - East Bay
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222 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Norfolk, Nebraska
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Clean with a very friendly and eager to please staff. Check in was easy and room was as described. It was an easy 20 minute taxi ride from Oakland Airport. Breakfast was just ok, but there are plenty of other places nearby to try.

Helpful?
Thank mamasu2035
HIEXCASTROVALLEY, Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Greetings Guest, Thank you so much for the kind feedback. I really appreciate your recognizing our efforts as we work diligently to ensure our guests are satisfied. We value your business and hope that you return to us on your next visit. Best Regards, Elizabeth Kaufman Assistant General Manager Holiday Inn Express - Castro Valley, CA. 510.889.9300 More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I was in the East Bay area for a two week intensive training and stayed at this hotel for the duration of my trip... All I can say is WOW! the housekeeping staff is amazing! they kept my room spotless every single day with fresh towels, toilet paper, and soaps. Every time I came back to my room after my... More 

Helpful?
Thank Lorraine T
HIEXCASTROVALLEY, Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Guest, It is a pleasure to hear that you had an exceptional stay with us. My staff joins me in gratitude for the kind sentiments. It means a lot to us when a guest acknowledges our breakfast & cleanliness. Again thank you and we look forward to doing business with you in the future. Elizabeth Kaufman Assistant General Manager... More 

Los Angeles, California
Level Contributor
3 reviews
5 of 5 stars Reviewed May 17, 2016

The staff at the Holiday Inn express in Castro Valley really went out of their way to make me comfortable. I'm handicapped, so I appreciate this. In addition, the room was spotless, and it smelled fresh. There was free bottled water in the refrigerator. All in all, this was a pleasant experience for someone who really doesn't like to travel... More 

Helpful?
Thank jasonjoy32
HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Jason, Thank you for expressing your warm sentiments regarding your recent stay with us. As always, we appreciate your patronage and I will certainly pass along your compliments to our team members. We value your business and look forward to serving you again on your next visit to Castro Valley, CA. Warm Regards, Omar Ansari General Manager Holiday Inn... More 

Grand Rapids, Michigan
Level Contributor
2 reviews
5 of 5 stars Reviewed May 10, 2016

Excellent service!! All of the staff was very friendly from the front desk, (Omar) not sure of the names, to the breakfast service and the housekeeping crew! Very comfortable beds, very clean rooms, iron, blow dreyer, mini fridge and even a keurig coffee maker! Everything I needed to make my stay great! Thank you for a wonderful stay! We will... More 

Helpful?
Thank srterrill
HIEXCASTROVALLEY, Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Guest, Thank you for your kind review! We appreciate you acknowledging our dedicated team members who strive everyday to provide great experiences for our guests. We hope when you return to the East Bay that you will give us the pleasure of staying with us. Warm Regards, Elizabeth Kaufman Assistant General Manager Holiday Inn Express gm@hiexcastrovalley.com 510.889.9300 More 

San Diego, California
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 13, 2016

Front desk people Natasha is friendly and efficient. Lupe from housekeeping accommodating and friendly. Breakfast is fresh and very well served! Parking is ample and rooms are always smelling fresh. Traffic is grinding and heavy, so plan ahead your trips.

Helpful?
Thank Eric R
HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Eric, Thank you for expressing your warm sentiments regarding your recent stay with us. We appreciate you acknowledging our team members and will certainly pass along your compliments to them. Elizabeth Kaufman Assistant General Manager Holiday Inn Express - Castro Valley, CA gm@hiexcastrovalley.com 510.889.9300 More 

Brea, California
1 review
5 of 5 stars Reviewed April 13, 2016 via mobile

This hotel makes me feel so welcome, it is almost like being at home. Staff is friendly and accommodating, bed is perfect, keurig, fridge, and microwave in room, and very clean. A nice breakfast provided with something for everyone. To all at the Holiday inn, a very warm thank you.

Helpful?
Thank mimisaint
HIEXCASTROVALLEY, Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear MimiSaint, It is a pleasure to hear that you had an exceptional stay with us. My staff joins me in gratitude for the kind sentiments. It means a lot to us when a guest acknowledges our breakfast, cleanliness, and when you say this place feels like home. Again thank you and we look forward to doing business with you... More 

Caldwell
Level Contributor
3 reviews
5 of 5 stars Reviewed March 31, 2016 via mobile

We found this to be a clean and great place to stay. The staff was helpful and kind. The rooms were clean and beds comfortable. It's in close proximity to the Oakland Temple, which is what brought us to Oakland.

Helpful?
Thank kathymcintyre
HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Kathy, Thank you for expressing your warm sentiments regarding your recent stay with us. We appreciate you acknowledging our team members and will certainly pass along your compliments to them. We love it when guests use clean, great, and comfortable to describe their stay with us, and it also serves as motivation when our guests recognize our efforts. We... More 

1 review
5 of 5 stars Reviewed February 5, 2016

I recently stayed at this location for 30 days. The manager, Omar Ansari, is wonderful as well as his staff. Special kudos to staff Chandan and Natasha. The smallest request was taken care of immediately. My room was spacious, clean, everything in working order -- TV, heater, coffee maker, hair dryer, etc. All staff were polite and very helpful. I... More 

Helpful?
Thank Elizabeth G
HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Elizabeth, Gratitude for the excellent 5-star review! We appreciate your feedback as one of our longer term guests. I will certainly pass along your compliments to my team members as they continuously strive to ensure our guests have the best possible experience when staying with us. We appreciate your recommendation and hope we have the pleasure of welcoming you... More 

Castro Valley, California
Level Contributor
7 reviews
5 of 5 stars Reviewed January 29, 2016

My apartment has water damage and we needed a hotel quickly and they took care of everything and was on top of cleaning and the breakfast is like a Denny's pretty darn good food and coffee and drinks. Breakfast for 4 people is typically $40 and that is a great deal because it included, eggs and bacon and sausage and... More 

Helpful?
Thank AkaiRed
HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Guest, I am pleased to hear we were able to make an unfortunate situation a little better by providing you and your family comfortable accommodations and exceptional service by our team members. I am glad you enjoyed our complimentary Express Start hot breakfast. We appreciate you taking the time to give us your feedback and hope that you keep... More 

Los Angeles, California
Level Contributor
3 reviews
5 of 5 stars Reviewed January 15, 2016

I've been staying at this hotel since 2004, when it was part of a different franchise, but I'm happy to say that the owner and management are the same, and they made my stay a convenient and pleasant one. The room was clean and smelled fresh, and I enjoyed the complimentary breakfast. When I'm zooming into town to see a... More 

Helpful?
Thank jasonjoy32
HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Guest, Thank you for your continued patronage to our hotel. We appreciate you taking the time to share your feedback with us and the Tripadvisor community. Our central location and proximity to the Castro Valley BART station awards our guests easy access to many museums and major tourist attractions. We value your business and look forward to your next... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Introducing the new Holiday Inn Express in Castro Valley, featuring 54 newly remodeled comfortable, spacious, and convenient rooms which are all 100% smoke-free and pet-free. We offer our guests complimentary Express Start breakfast, 24hr Front Desk, In-door Sauna, and a 24hr Fitness Facility. Free High speed Wi-Fi is available to all our guests. 37Inch Flat Panel HD TV's are installed in all our rooms, along with Serta-Elite Plush Mattresses. Newly built Market Place available to our guests. Our hotel is centrally located in the East Bay, CA in a desirable and friendly neighborhood with plenty of restaurants and fun activities nearby such as Lake Chabot Regional Park, (Fishing & Boating) Oakland Coliseum, Golfland Golden Tee, Willow Park Golf Course and much more! The Holiday Inn Express, Castro Valley hotel is committed to achieving exemplary guest satisfaction, and we look forward to providing you with quality customer service! ... more   less 

Additional Information about Holiday Inn Express Castro Valley - East Bay

Address: 2419 Castro Valley Blvd, Castro Valley, CA 94546-5119 (Formerly Comfort Suites)
Location: United States > California > Castro Valley
Price Range: $176 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Castro Valley - East Bay 2.5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Comfort Hotel Castro Valley
Comfort Suites Castro Valley
Castro Valley Comfort Suites
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