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Castaic Inn

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Overview
  • Excellent12%
  • Very good12%
  • Average33%
  • Poor12%
  • Terrible31%
Oct 29, 2017
“Six flags”
Apr 8, 2018
“HORRIBLE customer service”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Wheelchair access
Family Rooms
2 Star Hotel
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Reviews (16)
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13 results
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5
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LanguageEnglish
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5
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1 - 5 of 13 reviews
Reviewed April 8, 2018 via mobile

DO NOT STAY HERE!!! This place is horrible. Nothing in our room worked. We checked in at 4:45 and went to get some dinner. When we got back at 6:00, we asked for pillows. This took an hour and 2 phone calls. When I called...More

Thank Jeff H
Response from shivam p, Front Office Manager at Castaic InnResponded April 23, 2018

We are sorry you had a poor experience. Please feel free to reach out to me with your displeasure. Sincerely, Sean (Front Office Supervisor)

Reviewed January 29, 2018

My friends and i traveled from Arizona to this motel and had booked it for two nights (friday-sunday) so we could go to Six Flags in the morning for one of their birthdays. About an hour after we arrived our two other friends surprised us...More

1  Thank pipeluso3
Response from shivam p, Front Office Manager at Castaic InnResponded April 23, 2018

We are sorry you had a poor experience. Every guest should have a perfect stay – no exceptions – and I apologize if your stay could have been better. It is through feedback such as yours that we continually improve, and I appreciate taking the...More

Reviewed October 29, 2017 via mobile

We stayed in August in crazy Californian heat so we could be close to Six Flags Magic Mountain and not spend too much. This place ticked all the boxes. Decent room, swimming pool, ten minutes to Six Flags and a good price. They even threw...More

Thank oliver a
Response from shivam p, Front Office Manager at Castaic InnResponded April 23, 2018

Thank you for your recent stay and proving us your feedback. We are constantly committed to improving our guest’s overall experiences and hope to see you again soon. Sincerely, Sean (Front Office Supervisor)

Reviewed July 19, 2017

There are times I need to save money and am willing to stay at a no-frills motel but you are better off spending a little more to stay elsewhere. The room was bare bones. In a no smoking room, there was a burn hole in...More

Thank Gail R
Response from shivam p, Front Office Manager at Castaic InnResponded April 23, 2018

Thank you for your review. Our apologies for not having the most satisfying breakfast experience. Please free to reach out to me anytime. We hope you may visit again. Sincerely, Sean (Front Office Supervisor)

Reviewed June 3, 2017

This small hotel is close to the freeway and a decent place to spend one night. My room was surprisingly spotless and adequately furnished, nothing fancy but functional. The freeway noise is tolerable when the air conditioner is running. The front desk clerk was very...More

Thank BOB1700
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Details
Price range
$98 - $133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$98 - $133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Questions & Answers
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brucep994
December 18, 2016|
Answer
Response from Tania M | Reviewed this property |
probably....we had no problems when staying there. was very quiet
0
Votes
Room Tips
"dont even stay here"
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"Stay elsewhere"
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"All rooms face the street and are very loud"
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"Try another hotel."
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