We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ionian Sea Hotel & Villas - Aqua Park

Traveler (239)
Pool & Beach (65)
Room & Suite (31)

About

#1 of 2 hotels in Cephalonia
Location
Cleanliness
Service
Value
The Ionian Sea hotel is situated on the south end of the island, in the quiet, unspoilt green countryside 7 kilometres from the picturesque town of Lixouri. The hotel is mere 100 meters from a beautiful red sandy beach. Built in extensive grounds, this hotel in Kefalonia offers two swimming pools and one pool for children, aqua park, a pool-bar, restaurant and a Greek traditional tavern (with traditional cuisine), one playground, children's station, sport facilities, mini market, parking and a beautiful natural garden. Our hotel welcomes you in its tasteful and friendly environment. This is the perfect place to stay for your vacations in Kefalonia. The 87 rooms are modern and attractively decorated. All rooms have en suite facilities, air conditioning, telephone, TV, fridge, hair dryer , WiFi and all have balconies. We also offer well-appointed family rooms.
Read more
Property amenities
Pool
Free High Speed Internet (WiFi)
Free parking
Restaurant
Bar/Lounge
Breakfast included
Airport transportation
Children Activities (Kid / Family Friendly)
Laundry Service
Non-smoking hotel
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair access
Show more
Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms

Location

Full view
45Car recommended
Grade: 45 out of 100
10Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
249Reviews
46Q+A
26Room tips
Traveler rating
  • 80
  • 77
  • 58
  • 23
  • 11
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
My family and I returned this week from what I can only describe as one of the most disappointing holiday experiences we have had to date. Over the course of the last 20 years we have regularly visited Greece, stayed in some wonderful locations and enjoyed some wonderful Greek
Read more
Response from Popi K, Ιδιοκτήτης at Ionian Sea Hotel & Villas - Aqua Park
Responded 3 days ago
Dear Sir, Thank you for your review. We would like to make some remarks concerning your opinion about our hotel. Firstly about the location. It is a fact that we ae located at a remote area but this is something a guest could be informed prior to arrival since it is crearly written both at our website and st Jet2 holidays website also. There was no construction works. The new complex was ready and we were only doing landscaping and placing furniture. According to the Greek law no works can be done before 8.00 a.m., so even if there were construction works, they couldn’t be taking place before 8.00 a.m. To be exact all the personnel, except the night shift of the reception, begins work at 8.00 a.m. So nobody could have been awoken at 5.30. The chief animator only stated at the microphone that although full animation programme begins at the 1st of June, the animation team is at the disposal of the guests for all activities and that they’re going to have an evening entertainment every night. He never said that he was called earlier. You never reported a problem with the air condition unit at the reception. All units are maintained before opening but in case a problem occurs, when reported at the reception will be solved within an hour maximum. All of our rooms are maintened every year and we try to keep high standards. All mattresses were replaced last year and are latex mattresses. Nevertheless if you had reported this issue at the reception we could have provided them with additional softer mattress. Food and drink All of our staff is trained to follow health and safety rules. We try to maintain a big variety and high quality to our food and services. Drinks We offer filter water and in our all inclusive description in our website it is clearly stated. We use a post mix machine for soft drinks and juices and they are regulated by an external company. Also we have installed a pressure control machine in order to keep water pressure always regulated. All this secure the quality of the product. The alcohol drinks are provided to us in sealed bottles and are of good quality. The bartender never told you such a thing, he only told you that he prefers HIS whisky not to be neat as he just wanted to chat with you. Below you will find the entertainment programme: 24/5 piano night 25/5 – 26/5 movie quiz 27/5 bingo and music on request 28/5 Greek night with a live band 29/5- 30/5 movie quiz All the above days the animation team was at the disposal of guests during the day in case they wanted to participate in any of the activities. The only activity that the guests, in general, required was table tennis. The Aqua Park has been inspected by Jet2 holidays and it is as described in the website. Also every year TUV HELLAS inspects the water slides and provides us with a certificate of security. All injuries are written at the lifeguard’s safety logbook. Nothing is reported. As mentioned before we pass a safety control by TUV HELLAS and the small water slide at the kid’s pool complies with the safety rules. The football court is as per described in regulations. Our staff is really friendly as all Greek people are. You never approached anyone with a complaint. If you had, you would have discovered that we all give an effort to address all issues wanting the guest to be satisfied. Finally you came to the reception one day before departure just to check the room you would have been transferred, if you had decided to do so. We informed you that we had from the begging gave you an upgraded room (a maisonette instead of a family that you had booked). You insisted to see the room and we showed you two options: one family room and one maisonette. It is unfortunate that you claim not to have enjoyed your vacation, but it is also unfortunate for us having to face these false allegations. Our hotel works over 35 years in the tourism industry, trying always to provide high quality services and memorable vacation to every guest. We will continue and enhance our efforts towards this direction. Regards, Popi Kozompoli
Read more
Great hotel, very clean, cleaners come into the room everyday, good food, very friendly staff all round, pool bar staff excellent, restaurant staff great. Lots to do if you have children and also darts and other sport challenges for adults. Only negative is its pretty far out
Read more
Wouldnt recommend to people with no young children as no proper evening entertainment.too far out to escape unless paying €12 each way.in a cab mainly east europian orientated as was most staff ..food was cold bed rock hard showers cold only ran warm when they wanted.pool bar
Read more
Review collected in partnership with Jet2holidays
Just back from Kefalonia and our stay at the Ionian Sea hotel Firstly what a lovely family hotel, staff were very friendly we had a large party of 7 + baby the restaurant reserved us a table which made life much easier there was a good choice and quality of food though we had
Read more
The staff were extremely friendly and helpful the hotel was very well maintained, rooms facilities etc. Ideal for families and couples alike. Lots to do and see. Food very good choice and plenty of it. Pools very clean lots of sunbeds and not overcrowded. Clean beach nearby
Read more
Review collected in partnership with Jet2holidays
Previous
PRICE RANGE
$87 - $192 (Based on Average Rates for a Standard Room)
LOCATION
GreeceIonian IslandsCephaloniaKounopetra
NUMBER OF ROOMS
87
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing