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Bernardus Lodge & Spa

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415 West Carmel Valley Road, Carmel Valley, CA 93924
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196 Reviews from our TripAdvisor Community

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Showing 188: English reviews
New York City, New York
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a wonderful time during our stay for our anniversary. The hotel has been renovated beautifully, and the service is exceptional. Little details, like the complimentary mini bar, are lovely - the room service food was very good, and all of the staff were really excellent - from the initial greeting by the valet, to the bellhop. No complaints... More 

Helpful?
1 Thank ModernMillie73
SeanDamery, General Manager at Bernardus Lodge & Spa, responded to this review

Dear ModernMillie73, Congratulations on your Anniversary! I'm glad you chose Bernardus Lodge & Spa to celebrate such a special occasion. Thank you. It's nice to hear you enjoyed our newly completed renovations as well as our exceptional service, great food and excellent staff, many of whom have been serving Bernardus guests for over a decade. Genuine hospitality and exceptional service... More 

Southold, New York
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a wonderful stay recently at Bernardus. From the moment we arrived to the moment we left the staff treated us like royalty. Welcomed with wine, was checked in quickly, smiles all around and questions answered promptly. The room was great. Ask for a second floor as other guests did indicate they did see some creepy-crawlers on the first floor... More 

Helpful?
1 Thank RCS362
SeanDamery, General Manager at Bernardus Lodge & Spa, responded to this review

Dear RCS362, Thank you for sharing your comments of our resort. I am glad to read you felt you were treated like royalty. We believe that genuine hospitality is at the heart of the Bernardus experience. Given we are in wine country, it's good to see you took advantage of enjoying the Bernardus winery as well as others in the... More 

Glasgow, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I took my pal there as a luxurious surprise. I got us adjoining rooms which contained everything and nearly anything one could possibly want. We did not get the 'garden view' rooms I had requested; the rooms looked out onto the well-manicured back of the next run of rooms and was not UNpleasant but not what I had imagined. We... More 

Helpful?
1 Thank Tellicherry
SeanDamery, General Manager at Bernardus Lodge & Spa, responded to this review

Dear Tellicherry, Thank you for sharing your review of your stay at our resort. I am delighted to hear you enjoyed the complimentary gift basket of nosh and fine wine, and a delightful meal from our famed Chef Cal Stamenov's kitchen. Thank you for your kind compliments of our property. We have just completed an entire renovation of our 57... More 

Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at the resort for two days on a trip up the California coast with two other couples. We were met with excellent service immediately and throughout the entire stay. It was nice to have food later in the evening in the bar seeing as we got in rather late the first night. All of the food was wonderful... More 

Helpful?
1 Thank Stephanie H
SeanDamery, General Manager at Bernardus Lodge & Spa, responded to this review

Dear Stephanie H, Thank you for a wonderful review and for choosing to stay at Bernardus Lodge & Spa! We're delighted to learn you enjoyed our resort and were captivated by the gorgeous Carmel Valley backdrop. You were very thoughtful to mention our excellent services throughout your stay. I'm so proud of the team we have here, our service culture... More 

Dallas, Texas
Level Contributor
44 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our first visit to Carmel and we weren't quite sure where to stay. We were leaning towards staying in town, but I am so glad that we chose Bernardus. From the moment we checked in, we were treated like royalty. The level of customer service is exceptional! We didn't arrive until late Friday night and spent the entire... More 

Helpful?
Thank seb02a
SeanDamery, General Manager at Bernardus Lodge & Spa, responded to this review

Dear Seb02a, Thank you for staying at Bernardus Lodge & Spa and for posting your feedback. I am pleased to read that you are already planning your next trip! Please plan plenty of time to take advantage of our onsite amenities; The Spa, Lucia Restaurant & Bar, bocce ball, tennis, yoga - all great options for relaxation. Your comment of... More 

Medford, New Jersey
Level Contributor
10 reviews
3 hotel reviews
3 of 5 stars Reviewed June 15, 2016

The rooms are nice but not $695 a night nice. Screens were missing on the bathroom window so could not open without getting bugs. The food a drinks in the restaurant were good but not overly special. I've had better. Now let's talk about the Spa. It was good but not great. My second day at the spa I was... More 

Helpful?
Thank SuretyBondAgent
SeanDamery, General Manager at Bernardus Lodge & Spa, responded to this review

Dear SuretyBondAgent, I am so sorry to read that you did not thoroughly enjoy your stay with us. I am appreciate your time in providing such feedback so we can make the necessary improvements. My understanding is that you have recently spoken with our Spa Director and have come to a resolution regarding the spa appointments. Big Sur is certainly... More 

Celle, Germany
Level Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed June 8, 2016

We had a wonderful stay at the Bernadus Lodge. The property is beautiful and lavishly planted and from our balcony we had a great view of the Santa Lucia mountains. We had the least expensive room (Premium Garden), but it was very spacious and beautifully decorated with fireplace , sitting area, balcony, complimentary minibar and an extremely luxurious bathroom with... More 

Helpful?
1 Thank Gurke13
SeanDamery, General Manager at Bernardus Lodge & Spa, responded to this review

Dear Gurke13, Thank you for taking the time to share your experience and feedback. I am thrilled that you enjoyed your stay; from the welcome glass of wine, to the captivating valley views and incredible local attractions. When your travels bring you back through Carmel Valley wine country, I hope that you consider returning to Bernardus Lodge & Spa. Best... More 

McCormick, South Carolina
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 4, 2016 via mobile

Used to be classic, remodeling has hurt this traditional classic. Larger restaurant but still very few hard working waiters. Great Spa, but not wild about all the pets allowed to go where they like. Will choose another place next time. This change has homogenized the lodging here. I'll miss the old place.

Helpful?
Thank Denise O
SeanDamery, General Manager at Bernardus Lodge & Spa, responded to this review

Dear Denise O, Thank you for your review of your stay at our property. I'm glad to hear you enjoyed our spa. I understand changes can sometimes be disappointing and you miss our older décor. I hope the reasons that have brought you back to Carmel Valley, time and time again, will be a determining factor as to why you... More 

San Francisco
2 reviews
5 of 5 stars Reviewed June 4, 2016

My wife and I were looking for a getaway and found out about Bernardus through HotelTonight. We had an absolutely perfect stay here. Everything about this hotel is well thought out and luxurious. One of the nicer rooms we've stayed in. And the restaurant onsite alone is worth the trip. They also have a mercedes rental car program that allows... More 

Helpful?
Thank Scott V
SeanDamery, General Manager at Bernardus Lodge & Spa, responded to this review

Dear Scott V, Thank you for such a great review of our resort. We strive to make our guests happy and such comments as 'Perfect getaway, spectacular property', tells us we are doing things right. We look forward to an opportunity of welcoming you back to Bernardus Lodge & Spa. Maybe you'll enjoy one of our complimentary Mercedes convertibles for... More 

San Francisco, California
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 29, 2016

We decided to take a (near) last minute trip with our dog to Carmel, and had always been interested to try out Bernardus. On arrival, we were overwhelmed by the rustic yet elegant charm of the lodge. We spent two nights here and enjoyed every minute of it. The lobby was inviting, and the check-in process was quick and painless.... More 

Helpful?
Thank Nicholas T
SeanDamery, General Manager at Bernardus Lodge & Spa, responded to this review

Dear Nicholas T, Thank you for your thoughtful and detailed review of your stay at our resort. I am glad to read how you 'enjoyed every minute' of your stay. Thank you too for noting our exceptional service. I am proud of our team, many of whom have been serving our Bernardus guests for over a decade. We are glad... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Laundry Service
  • Concierge
  • Banquet Room
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Majestic, pastoral and artistic, there's no place like Carmel Valley. And there's no better way to tap into the small-town charms than at Bernardus Lodge & Spa-an indulgent 28-acre escape. Tucked away among rolling vineyards and gardens, Bernardus invites you to savor the intimacy of a boutique resort with an epicurean spirit and a soothing soul. Retreat to the warmth of an old friend's rustic-chic ranch estate, where high-touch service welcomes you home. Here's your chance to unplug, unwind and savor time well spent, whether it's pursuing a new interest or perfecting the art of basking in the warm Carmel Valley sun. Stroll our organic chef's garden and watch a true garden-to-table experience. Grab a gourmet basket and find a picnic-perfect spot with your partner. Share a glass of Pinot. Dabble in Carmel Valley's endless pursuits, all curated by our local staff for the ultimate insider's experience. Then sink into the cozy furnishings of a redesigned guestroom open to the outdoors. Relax, reflect, rejuvenate and breathe deep. Bernardus captures the magic of Carmel-and the memories that matter most. ... more   less 

Additional Information about Bernardus Lodge & Spa

Address: 415 West Carmel Valley Road, Carmel Valley, CA 93924
Location: United States > California > Carmel Valley
Price Range: $428 - $873 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bernardus Lodge & Spa 4*
Number of rooms: 57
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Also Known As:
Bernardus Hotel Carmel Valley
Bernardus Carmel Lodge Valley
Bernardus Lodge
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