The vent noise, along with the kitchen smells, went from 6AM to 10PM both nights we were there. So much for fresh ocean air. We paid well over $2,000 for two nights for a sub standard room (Room #300). Your staff, hotel and amenities are impeccable, but this room was like staying in a Motel 6 along the highway in middle America.
Can’t wait to come back. While it had been 20 years since my last visit, it still retains its pedigree. Totally relaxing and a real cut above. Falling asleep to sound of ocean waves was the perfect end to each evening. Loved it!
Overall excellent. The people are very helpful. The location is excellent and the breakfast every morning was a great start to the day. The flowers were beautiful and created a nice smell through the hotel.
La Playa is a beautiful place to stay. My husband planned a trip for my 50th birthday celebration. We stayed in a suite and it was gorgeous. The hotel is full of history. It’s beautifully decorated. It smells wonderful. The service from check in to check out is outstanding. They know how to treat their guest right! The champagne breakfast buffet was so above average. Delicious. The bartenders are quick and friendly. James was especially great! Housekeeping was so nice AND helpful when our key would not work. It was our fault, but they came to the rescue. There was a smile on everyone’s faces. So pleasant to see. We kept our windows open all the time. With the windows open, we heard all the activity going on outside. But for some reason it did not bother us. It was soothing to hear little kids playing. Adults laughing. People in the pool. Music playing lightly in the background. There was not one obnoxious noise to be heard. We loved every single second we were at La Playa. And on my actual birthday, a bottle of champagne was waiting for us in our room! The people at La Playa are lovely. They pay attention. They want your stay to be a good one. If you are expecting a “modern” hotel, this is not it. This is an elegant hotel, a boutique hotel. It will have everything you need that any modern hotel could provide, you will just feel like you are staying in someone’s home…someone’s VERY NICE home. I would love to return some day. Until then, thank you for making my week wonderful!…
This hotel would be perfect...for half the price. The rooms were small and not clean. The bathrooms were the size of those on an airplane. You could hear every move and footstep of the people in the upstairs rooms--squeak, squeak, squeak. Nice, courteous staff and steps from the beach...but the price--unjustifiable, given it gave motel vibes in every way.
very nice place but expensive, love the gardens, lovely rooms and view, great food, happy with the service. Lovely place for a wedding. Would be nice if they had a business center for printing boarding passes.
We stayed for a wedding and for the price they charge this hotel is NOT worth it. The rooms were SO SMALL and they lacked amenities that you'd expect for a room with that price tag. Their breakfast is really good and we enjoyed that but once you go in your room it's like staying at a cheap hotel.
The hotel staff is lovely and the grounds and location are great. I paid a high price for a very basic room. I don’t mind splurging on hotel stays, it’s a vacation after all. It is very disappointing though when your few days of vacation are spent in a room overlooking old tv satellites and ac units as well as next to a staff closet. The bedding was just ok and the room felt like it could have easily been a older best western. I will admit that it’s the price of $700+/night that was the problem. I just expect the price to match the experience. If I had booked a $400 room then I would have expected the room I had.
The grounds at this hotel are beautiful and charming and the breakfast is pretty good but the room we stayed in was poorly maintained and highly overpriced. I knew the hotel was an older property, but I would think for $800 dollars a night the room would have been better maintained and cleaned. I responded to the private hotel survey with details and did not even receive a response. I am unsure if our room which was over the kitchen was an anomaly because I have never previously stayed at this hotel.
overpriced, aged facility, lots of kids, sub part staff. gardens and short walk to the beach are the ++.in the future I'll stay at accommodations half the price such as the Pine Inn. However, with my 83 mother the all-inclusive amenities were a bonus to be fair.