It was a great experience, an experience we will never forget. Everything was perfect ! From check in to checkout it was really outstanding! The place was mesmerizing you even don’t wanna leave!! Thank u so much Carmel valley ranch , it’s really an honor to stay in your property
Will definitely come back again, recommended to family and also couples Literally every staff at Carmel Valley Ranch are awesome and welcoming, the staffs at front desk for checking in, the trainers at Coral ranch for the meet and greet activity, and the host/hostess at the Valley kitchen for the meals. We got upgraded to the vineyard view suite for being a World of Hyatt Globalist. Really appreciate Carmel Valley Ranch making our first roadtrip so memorable and unique.
We planned to enjoy the outdoor bathtub that was shown online in a photo. The outdoor bathtub on our balcony looked nothing like the photo & was disappointing. The bathtub was under the roof structure facing a huge tree. The room was nothing special either. Disappointed considering the nightly rate.
Beautiful setting for the lodge and pool. Service was good as was the food Gym and pool are used by non hotel guests as part of local membership program Room was dark and did not have a view except for the side of the building next door. Furnishings were dated and worn
Amazing stay, actually even better than expected. All the staff we encountered were so helpful and had great attitudes. They treated us as Globalists very well; received a very nice room and breakfast benefit is the best I've experienced. Don't hesitate to visit CVR!
If you love nature and being active, or just want to chill out in a pristine setting with extremely kind staff, don't miss this gem!!! The staff in all departments were attentive beyond our expectations. The level of communication was amazing and made our 2 night stay one of the best vacations ever. There are so many different experiences to have there. Can't wait to go back for more!! The food is amazingly fresh, some coming from their organic garden and fresh goat cheese and honey!! The menu is so creative! A stand out is the tomato salad, OMG unlike any other tomato salad we've had :-) Rooms were impeccably clean and the patio was so spacious with amazing views of the golf course and vineyards!
Our group consisted over over 40 people for our offsite Board of Directors meeting. The management team and staff in all areas of the hotel were extremely helpful in making our stay enjoyable. The resort provided excellent support to us during our 3-4 days of meetings and catering services as well as planned activities. You managed to help make everything work out just fine. We appreciate your ability to help us with last minute changes.
Carmel Valley Ranch has been home away from home since pandemic began. My fur kid and I would come down here once a quarter to enjoy the property and different climate, WFH, and relax. I'd say, the management team definitely has been striving to improve service and food over time. Each time I stayed at this resort, service and food only got better each time. I was even shocked how the same dishes i ordered before tasted way better this time. Service was better too. I love when it was not crowded so i got to enjoy the solitary with my fur kid at the property. I love the furniture they chose to put in the room especially the writing and work desk. I reached out to them and asked if they could tell me where to find those furniture. Will be back again very soon :)
Staff and service were some of best ever experienced. Whatever was an issue they worked to help fix it. Every level of staff was friendly, greeted, readily willing to help and accomodate. They do go above and beyond. The suites are amazing and worth staying at as they are large and nicely kept with great working fireplaces. All the paid activities were also amazingly done and worth the price! The only time we had a wait was at the pool cafe where the service was slow and they may have needed extra help but it was also the busiest place! Kudos to all the staff their at the resort at every level. They are friendly and willing to always help and even go the extra step with EVERY detail! They all deserve raises. *Note: to be fair balanced--the resort is huge so that you have to shuttle, or drive to different areas (or hike to it which is great unless you have small children). There are shuttles readily available when you call. Also, there is a large focus on the golfing, which wasn't for us as we went because we thought it was focused for kid friendly events.…
Great vacation place to spend holidays for bay area residents. Unlike regular hotels, this one provides fun ranch-related activities, like feeding goats, interacting with bees, and archery courses. They are generous to globalists. Before arriving, they text to inform me of an upgrade option to suite. Though the resort is super large, there is basically only one restaurant called the Kitchen. The breakfast is great, but the dinner is not so delicious and provides few selections. The agents react fast with emails when I find the sheet dirty on the first night. And the agents go far beyond that. I constantly change my activity reservation because of my schedule, but the agent replying to my emails are nice and patient. Somehow the power in our room is cut off because of electricity shortage. That is a bummer. We have to depart early on the last day of our stay.…