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BEST WESTERN Carmel's Town House Lodge

#12 of 25 Hotels in Carmel
Certificate of Excellence
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BEST WESTERN Carmel's Town House Lodge
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560 Reviews from our TripAdvisor Community

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Showing 454: English reviews
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago NEW

Was a nice place to stay. Great location. The rooms are a bit dark, it is difficult to put on make up, there are no mirrors that make it easy to do that. The front desk was lovely, and very helpful. Tried to call the Lodge to notify them that we were going to be late, and had to spend... More 

Helpful?
Thank Carole F
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Carole, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I am delighted that you enjoyed our staff service and location.... More 

Massachusetts
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We paid $366 for one night's stay at this hotel and expected so much more than we got. The room was small and cramped. There was no bathtub, only a shower with horrible water pressure. The room was hot and uncomfortable and I was told that no air conditioning is allowed in Carmel's hotels. Stupid rule if I've ever heard... More 

Helpful?
Thank LoveTheBeach400
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest, Sorry to hear about your less than positive experience. Definitely not the type of experience we want to provide to our guest during their visit in Carmel. The feedback will allow us to implement improvements and offer a better experience for the guests in future. I would recommend to visit the amenities of the hotel online prior to... More 

New Orleans, Louisiana
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 19, 2016

This town just celebrated it centennial. A very beautiful and well kept historic hotel which flows beautifully with the rest of the town's well kept quaint atmosphere. This older style property was very comfortable because of all of the surfaces, interior and exterior have been recently updated and well maintained. While not large and roomy, it was very comfortable.

Review collected in partnership with Best Western

Helpful?
Thank 72Eric
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest- Thank you for staying with us and for the 5 Star review. Very glad to hear that your stay at Carmel's Townhouse Lodge experience was so enjoyable. We appreciate all of the kind comments and will look forward to your next visit. More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 13, 2016

We stayed here for a couple of nights on our trip down Highway 1 from San Francisco. Good value, clean and a good breakfast were on offer. The rooms were spacious and clean and we had free wifi too! Great central location for exploring Carmel.

Helpful?
Thank Rebecca P
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Rebecca, Thank you for taking the time out of your schedule to complete the Survey on Trip Advisor and sharing your experience at Best Western Carmel's Townhouse lodge. We are delighted to hear that you had a wonderful stay with us! and giving us a 4 Star review It is a pleasure to know when guests finds a value... More 

Montreal, Canada
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 8, 2016

Management (Mr. Desai) : 5/5 Location : 5/5 Room (outdated) : 3/5 Sleep : 3/5 Value : 4/5 In general, I think the location is perfect because you could take a walk, within 15-20 minutes, to the beach and it is close to all the shops and restaurants in the area ...

Helpful?
Thank J T
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest, Thank you for taking the time out of your schedule to complete the Survey on Trip Advisor and sharing your experience at Best Western Carmel's Townhouse lodge. We are delighted to hear that you had a wonderful stay with us! and giving us a 4 Star review It is a pleasure to know when guests enjoy our location... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 1, 2016 via mobile

We loved the location! Everyone was very friendly and helpful. My kids would've loved to try the heated pool, but it was very cold at the time we stayed in Carmel. The breakfast was just ok. There were a number of restaurants offering great breakfast nearby. Katy's Place was one of them. My family loved this area. Hopefully we can... More 

Helpful?
Thank Anna N
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Anna, Thank you for taking the time out of your schedule to complete the Survey on Trip Advisor and sharing your experience at Best Western Carmel's Townhouse lodge. We are delighted to hear that you had a wonderful stay with us! and giving us a 4 Star review. It is a pleasure to know when guests enjoy our location... More 

Silver Spring, United States
1 review
5 of 5 stars Reviewed June 1, 2016

Best Western is located in the heart of Carmel and offers free parking. The price was quite reasonable. Breakfast included fresh fruit. The best was Mr. Desai, the manager, who was very gracious and welcoming!

Review collected in partnership with Best Western

Helpful?
Thank Nancy L
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Nancy, Thank you for taking the time out of your schedule to complete the Survey on Trip Advisor and sharing your experience at Best Western Carmel's Townhouse lodge. I am delighted to hear that you had a wonderful stay with us! and giving us a 5 Star review It is a pleasure to know when guests finds a good... More 

Sacramento, United States
2 reviews
4 of 5 stars Reviewed May 30, 2016

Hotel is located in downtown Carmel within walking distance to main street shops, restaurants and the beach. The room is very small and is best suited for two people or less. Free parking is adequate. Prepare to bring your own ice because it is common for the ice machine to run out of ice.

Review collected in partnership with Best Western

Helpful?
Thank Susan G
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Susan, Thank you for taking the time out of your schedule to complete the Survey on Trip Advisor and sharing your experience at Best Western Carmel's Townhouse lodge. We are delighted to hear that you had a wonderful stay with us! and giving us a 4 Star review It is a pleasure to know when guests loved their stay... More 

Greensburg, Pennsylvania
1 review
5 of 5 stars Reviewed May 30, 2016

Great room, features. On the beach. Many places to eat close by. The breakfast was an added feature to get ones day started. A bike/walk trail is across the 2 lane road. The hotel faces west so sunsets are great.

Review collected in partnership with Best Western

Helpful?
Thank turboslobo
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest, Thank you for taking the time out of your schedule to complete the Survey on Trip Advisor and sharing your experience at Best Western Carmel's Townhouse lodge. We are delighted to hear that you had a wonderful stay with us! and giving us a 5 Star review It is a pleasure to know when guests loved their stay... More 

Worcester, Massachusetts
Level Contributor
316 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
4 of 5 stars Reviewed May 25, 2016

We stayed here just one day, but we liked it pretty much, eventhough from outside it looked like a regular inn or motel, but the our room (220) was very nice, not super big, but modern furnitures, the shower was tiled from top to bottom, we loved the hot shower!! Fridge, coffee machine, we just felt very comfy. Would go... More 

Helpful?
Thank KKBuddy
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest...Thank you for staying with us and for taking the time to post your wonderful comments, leaving tips for our future guests and giving us a 4 Star rating. I am really glad you enjoyed our location. We appreciate the 4 Star review and I'm thrilled that your Carmel's Townhouse experience was just fabulous! We hope to have the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Two-story Motel located in the heart of village, 2 blocks from shops, galleries & Ocean Avenue. ... more   less 

Additional Information about BEST WESTERN Carmel's Town House Lodge

Address: 5th And San Carlos, P.O. Box 3574, Carmel, CA 93921-3574
Location: United States > California > Monterey Peninsula > Carmel
Price Range: $178 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN Carmel's Town House Lodge 2*
Number of rooms: 28
Reservation Options:
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Also Known As:
Best Western Carmel`s Town House Hotel Carmel
Carmel Best Western
Hotel Style:
#3 Business Hotel in Carmel
#16 Romantic Hotel in Carmel
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