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BEST WESTERN Carmel's Town House Lodge

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#15 of 25 Hotels in Carmel
Certificate of Excellence
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BEST WESTERN Carmel's Town House Lodge
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595 Reviews from our TripAdvisor Community

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Showing 477: English reviews
uk
Reviewed 4 days ago NEW

Really lovely atmosphere couldn't be more accomadation. Staff very good rooms exceptional don't bother spending loads on what a lot of other Carmel properties call luxury bed and breakfast as this place as it all.

Review collected in partnership with Best Western
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Helpful?
Thank karen t
California
Reviewed 2 weeks ago

What a pleasant surprise to find a comfortable and excellent location in Carmel at a reasonable rate over a holiday! We were able to walk to all areas we wanted to visit over the three days we stayed. As we returned we found the room cleaned well, and the environment comfortable. It's an older property, but has been updated and...

Review collected in partnership with Best Western
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Helpful?
Thank traveler tales
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest, First, we would like to thank you for your preference at Best Western Carmel's Townhouse Lodge We greatly appreciate all of your kind words and we are thrilled to know that you had such an amazing time here at out lodge, it is always a great pleasure knowing that we exceeded your expectations and that we were able...

Reviewed 3 weeks ago

This hotel is very old and small. Breakfast should open at 7:30am, but no one showed up to open the door for us until 8am. Air conditioner is not working. Drinking water was running out but no one to fill it up.

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Helpful?
Thank Yueh Ching L
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest, Sorry to hear about your less than positive experience. Definitely not the type of experience we want to provide to our guest during their visit in Carmel. The feedback will allow us to implement improvements and offer a better experience for the guests in future. I would recommend to visit the amenities of the hotel online prior to...

London, Ontario, Canada
Reviewed 4 weeks ago

We arrived late without a reservation so we took the only choice available and it was basic but clean and had all the amenities we needed. We had one hiccup...and the manager followed up quickly and efficiently. This hotel is around the corner from the Main Street so we were able to park the car and walk to the shopping/restaurant...

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Helpful?
Thank Heather E
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Heather, Thank you for giving us a 4 star review. it is always a great pleasure knowing that we exceeded your expectations and that we were able to create this unique and memorable experience. It is an honor for us to read you enjoyed our facilities we offer, It is thanks to our excellent staff that we are able...

La Mesa
Reviewed November 28, 2016

This lodge is near to everywhere! It is a nice place and stay. It is a short distance walk to many places around Carmel. The staff is friendly and very helpful. The breakfast area needs a bigger space because too many people cram into a small room.

Review collected in partnership with Best Western
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Helpful?
Thank Vadja K
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest, Thank you for taking the time out of your schedule to complete the Survey on Trip Advisor and sharing your experience at Best Western Carmel's Townhouse lodge. We are delighted to hear that you had a wonderful stay with us! and giving us a 4 Star review It is a pleasure to know when guests finds a value...

Sliema, Malta
Reviewed November 27, 2016

Carmel is a small town to be visit by foot. Lots of restaurants and historic houses,and a nice beach. All at walking distance,and what is precious is the parking that allows you to leave your car safely and walk all around. We stayed a quiet night and had a good sleep. The breakfast was good and friendly,room good size with...

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Helpful?
Thank coquelicotbretagne
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest...Thank you for staying with us and for taking the time to post your wonderful comments and giving us a 4 Star rating. I am really glad you enjoyed our parking space as it becomes a challenge in Carmel, friendly services, room sizes and location. We appreciate the 4 Star review and I'm thrilled that your Carmel's Townhouse experience...

Reviewed November 1, 2016 via mobile

Good clean accommodation with a car park, Wifi, average breakfast in a quiet part of town within easy walking distance of the main shopping areas and restaurants. Helpful staff at check-in who allowed early access to the room.

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Helpful?
Thank Tom O
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Tom, Thank you for taking the time out of your schedule to complete a review. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.Please know that your...

Brighton, United Kingdom
Reviewed October 28, 2016

Excellent hotel in great location with really helpful staff. The lady at reception (who always seemed to be on duty!) was extremely helpful and friendly and nothing was too much trouble - thank you for all your help in making our stay so memorable. The rooms were spacious, very clean and very comfortable and when we decided to stay an...

Review collected in partnership with Best Western
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Helpful?
Thank Sooky65
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Thank you for staying with us and thank you very much for the five star review. We appreciate your wonderful comments about Shammi and the rest of the team and I'm so happy to hear that your Best Western Carmel's Townhouse Lodge experience was absolutely fabulous. We look forward to the luxury of serving you again when your travels return...

Cobham, United Kingdom
Reviewed October 27, 2016

dependable and comfortable Best Westons all the way from San Francisco to LA, along the West Coast HighwaY--we have enjoyed our visit to USA, A pity you cannot provide more likeable candidates for president and that the two ,involved have been so pathetic with regard to policy and concentrated on abuse. Perhaps a better attitude to gun contol/ banning ,...

Review collected in partnership with Best Western
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Helpful?
Thank cobra0193
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Thank you for staying with us and thank you very much for the four star review. We appreciate your wonderful comments about Best Western. Keeping the politics aside, we have to serve you again for your future visit in Carmel. Hopefully by that time political dust should be settled.

Fairfield, United States
Reviewed October 25, 2016

This is our 4th time to stay at this hotel. We love it. It is the perfect location in Carmel. It is in walking distance to the beach and all shopping. We park our car when we arrive and don't use it again until we check out. The staff is very friendly and helpful. The rooms that we have stayed...

Review collected in partnership with Best Western
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Helpful?
Thank Waymon S
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Waymon, Thank you for staying with us and thank you very much for the four star review. I am really glad that you enjoyed our location. We also appreciate your wonderful comments our staff and I'm so happy to hear that your Best Western Carmel's Townhouse Lodge experience was absolutely fabulous. We look forward to serving you in future...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Two-story Motel located in the heart of village, 2 blocks from shops, galleries & Ocean Avenue. ... more   less 

Additional Information about BEST WESTERN Carmel's Town House Lodge

Address: 5th And San Carlos, P.O. Box 3574, Carmel, CA 93921-3574
Location: United States > California > Monterey County > Carmel
Price Range: $106 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Carmel's Town House Lodge 2.5*
Number of rooms: 28
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Also Known As:
Best Western Carmel`s Town House Hotel Carmel
Carmel Best Western
Hotel Style:
#3 Business Hotel in Carmel
#16 Romantic Hotel in Carmel
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Carmel's Town House Lodge staff and other travelers.
4 questions
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Fairhope, Alabama
over a year ago
Naples, Florida
over a year ago

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Questions? Get answers from BEST WESTERN Carmel's Town House Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Be aware there is no elevator if stairs are a problem ask fit the main floor”
 of 5 bubbles HeatherE35, 4 weeks ago | Read review
“Light sleepers will want a room far away from street corner. Definitely not room 220!”
 of 5 bubbles CL658, Sep 24, 2016 | Read review
“No elevator and it's quiet, so you may prefer ground floor”
 of 5 bubbles H9412VIsteves, Aug 11, 2016 | Read review
“We like second floor to avoid walkers above us. All rooms face central parking.”
 of 5 bubbles Kathy984, Mar 31, 2016 | Read review
“Maybe second level and probably making the reservation by phone.”
 of 5 bubbles 555lucd, Mar 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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