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Hyatt Carmel Highlands

#16 of 25 Hotels in Carmel
Certificate of Excellence
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120 Highlands Drive, Carmel, CA 93923
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959 Reviews from our TripAdvisor Community

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Showing 922: English reviews
Lubbock, Texas, United States
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 5, 2012

One night stay at highland inn. The oceanic view is very beautiful. The sunset was impressive. The bellman is very helpful. The fireplace is more or less useless with an A/C. The wireless Internet is the fastest I ever had in hotels and able to stream Netflix HD. The only thing is that The balcony is made is wood and... More 

Helpful?
Thank LubbockTraveller
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

We are glad you enjoyed the breathtaking views our property has to offer! We are glad you enjoyed your stay and we hope to see you again! More 

Phoenix, Arizona
Level Contributor
46 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
4 of 5 stars Reviewed June 5, 2012

Why does one pay $400 - $500 a night, on average, to stay at the Hyatt Carmel? Well, it's not for pampering, since there is no spa and only one small pool and hot tub. It is for the great views, service and serenity. I had a very positive experience when I stayed at this resort with some friends back... More 

Helpful?
1 Thank kilarney1
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

We are so sorry about your recent stay with us. We understand how frustrating it can be to try to relax with noisy parties nearby, and we apologize that this was your experience on your recent visit with us. We sincerely hope you will stay with us again to enjoy the views and have a relaxing, wonderful time. More 

Redlands California
Level Contributor
93 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed May 31, 2012

This hotel is built on a slope, hence unless you can climb stairs, it would be difficult for the physically unfit. The view is spectacular if you have an ocean front room, and one of the highlights is to have breakfast on the terrace. The rooms have king size beds, with a wood burning fire place. It is only 10-12... More 

Helpful?
Thank enr12
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

We are happy you enjoyed the wonderful ocean views from the comfort of your room! We thank you for taking the time to review our property and we sincerely hoe to see you again soon! More 

Porto Alegre
Level Contributor
43 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed May 30, 2012

The best hotel in our 15 days trip over California. Fast check in in a nice area (such a view from all over), great pacific view room, with a nice balcony to relax. Separeted vanity area, closet and bathroom. The best shower of the trip also. Should have stayed there for some more nights. It´s a place to relax, to... More 

Helpful?
1 Thank LuGarcia
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

Thank you for the wonderful review! We are proud to offer our guests a unique hotel experience with stunning views and world-class dining. We appreciate your kind words and sincerely hope you stay with us again! More 

Aptos, California
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 27, 2012 via mobile

Beautiful views, great location. While I prefer the quieter more intimate hotel next door (the tickle pink) this hotel boasts one of the best restaurants in the area.

Helpful?
1 Thank Mnavarromd
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

We are happy you enjoy our restaurants- Pacific's Edge and California Market offer a great variety of dining options and we are happy to hear you enjoy. We hope you visit soon! More 

Harrisburg, Pennsylvania
Level Contributor
200 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed May 27, 2012

If you are expecting a typical Hyatt stay then Highlands deserves a one or a two. If you are expecting an historic hotel stay then Highlands deserves a four or five. It depends. Highlands was first opened in 1917 and many of the buildings are original. The location is strikingly beautiful with architecture to fit. You do however have to... More 

Helpful?
1 Thank clherrick
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

We are so sorry the smoke from the fireplaces was such a bother! We are happy we were able to accommodate you at our Monterey location and we apologize for the inconvenience. We hope you will visit us again. More 

Denver
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 22, 2012

I used points for my stay. I don't believe the room I got is worth a Category 6 rating. I got a very basic, small room. My view had partial ocean view. What I mainly saw was the roof of a building and got all their smoke from a fireplace that I wish I had. Had I gotten a better... More 

Helpful?
4 Thank Allaboutmiles
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

Thank you for your review. The views and the fireplaces are wonderful amenities at our property- we are sorry your room did not have a fireplace. We will look into your feedback and we sincerely hope you will visit us again! More 

Diablo, California
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 16, 2012

I took my girlfriend to the Hyatt Carmel Highlands for her birthday and since it was just the girls, we wanted a two bedroom configuration. We checked in to a nice room with a downstairs master bedroom and an upstairs pull out couch/bed. The room was mostly wood and a bit dark with very little artwork on the walls. But... More 

Helpful?
2 Thank BuckeyM
Level Contributor
848 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 1,761 helpful votes
4 of 5 stars Reviewed May 15, 2012

We have stayed at this property several times over the years, starting ten years ago to celebrate our 20th wedding anniversary. We have attended 3 Timeshare Invitation stays at this property. For $99/night this is a wonderful deal and a great opportunity to stay at the property at an inexpensive rate. Our room had full oceanviews but what I did... More 

Helpful?
Thank syrahgirl
Rothbury, United Kingdom
Level Contributor
104 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed May 13, 2012

Back again, this place has stunning views. The real wood burning fireplaces are wonderful, wether in your room or public areas. This place is expensive. Over $800 plus tax for our room on a deal. Bi level townhouse suite. No point in staying unless you can streatch to an ocean view anything. The hotel is its own worst enemy. We... More 

Helpful?
1 Thank fussyrob
Questions? Get answers from hotel staff and past guests. Ask a question

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Ocean View King Room (41)
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One Bedroom Ocean View Suite (55)
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Point Lobos Suite (43)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
California Market
California Market
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
448 room luxury resort nestled in Monterey Pines overlooking Point Lobos State Reserve. Oceanview rooms include wood burning fireplaces and private balconies and 11 suites also include in-room double spa baths, kitchenettes. Renowned Pacific's Edge Restaurant (dinner only) and California Market Restaurant (breakfast & lunch). Rumors have been circulating that California Market is closed for renovation. These rumors are not true. We are open and enjoying the Fall weather and delicious seasonal menu items. In 2016, we will be going through several renovations at the hotel and will update guests once we have a firm schedule. ... more   less 

Additional Information about Hyatt Carmel Highlands

Address: 120 Highlands Drive, Carmel, CA 93923
Location: United States > California > Monterey Peninsula > Carmel
Price Range: $573 - $1,093 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Carmel Highlands 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Hyatt Carmel Highlands Hotel Carmel
Highlands Hotel Hyatt Carmel
Carmel Highland Inn
Carmel Hyatt
Hotel Style:
#3 Luxury Hotel in Carmel
#17 Romantic Hotel in Carmel
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