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Sheraton Carlsbad Resort and Spa

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#16 of 36 Hotels in Carlsbad
Certificate of Excellence
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Sheraton Carlsbad Resort and Spa
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1,203 Reviews from our TripAdvisor Community

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Yorba Linda, California
Reviewed 1 week ago via mobile

We had a nice family getaway at this well maintained resort next to Legoland. The pool is heated and open late. Kids had a blast swimming until very late and having dinner pool side. Location is very nice. Direct private access to the Legoland, shuttle to the premium outlet, less than 10 min drive to Encinitas and downtown Carlsbad. We...

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Helpful?
Thank IVsystem
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear IVsystem: And, thank you for your "solid" review! We are delighted you and your family enjoyed the resort and were able to enjoy a few of the many amenities we offer! Looking forward to having you return soon!

Newark, California
Reviewed 4 weeks ago

Food was excellent, clean rooms, big pool with a few entertainments. Soccer table, pool table and tennis table. Definitely a good place to relax with family and kids. If you're planing to bring your kids, and planning to visit Legolad, the hotel has a private back entrance to the park. So overall the experience was great. However, the staff made...

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Helpful?
1Thank bigtimehotelexpert
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear bigtimehotelexpert: Based on your name/handle with as much experience as you probably have under your hotel belt, this is quite an honor for us to receive such high remarks and 5 star review from someone so well traveled! We are beyond delighted you found everything to your liking. Once again, on behalf of the Sheraton Carlsbad Resort & Spa,...

Singapore, Singapore
Reviewed 4 weeks ago

We stayed here in December just before New Year's. The hotel was full, but it didn't feel like it. It's a nice hotel with beautiful grounds and spacious, relaxing rooms to come back to after a day lining up with the crowds! It has its own entrance to Legoland which is at the back of the park, so you get...

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Helpful?
1Thank travellinglibra
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear travellinglibra: Thank you for your review! We're glad you enjoyed your stay and found the convenience of our private entrance a hit! We hope you will be back for Holiday 2017 were there is sure to be so much more to delight you and your family with! We hope you will stay tuned as the months progress forward to...

Reviewed January 19, 2017

Pulling up to this hotel was beautiful. Seemed very tropical and classy. The parking arrangement was a little weird, but we figured out that valet wasn't much more, so we opted for that. The main building led me to believe the rooms were going to be just as classy. However, that building smelled like BBQ and unclean people every time...

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Helpful?
Thank Genelle H
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear Genelle H: Thank you for your feedback on our resort. We would certainly like to discuss your review in person at your convenience and obtain a bit more information as to what room you stayed in. This review is certainly outside the normal review for our resort. Especially, when each room is personally inspected to ensure quality or our...

torrance
Reviewed January 18, 2017 via mobile

I can't stress enough what an amazing time my family and I had here. The Sheraton in Carlsbad was the cleanest Hotel I've ever been I kid you not. The pool and hot tub Were sparkling,crystal clear! The walk through the hallway to get to our room smelled like lemons it was so clean and fresh and when we went...

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Helpful?
1Thank gwynne1234
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear gwynne1234: We are truly honored! Thank you for such a wonderful review of our resort and your stay! We look forward to your return soon - and hopefully again when we redo our already fabulous rooms! ;)

Morro Bay
Reviewed January 17, 2017 via mobile

My son and I chose to stay here while visiting Legoland because of its close proximity to the park, but the resort by itself would be enough of a draw! Every employee we encountered was very kind and helpful, and the grounds are well cared for. Our room was nice, clean and a good size. My only regret is that...

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Helpful?
2Thank Marilynsmum
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear Marilynsmum: We are so glad you enjoyed your stay! We hope the next time you stay with us, you will definitely give our signature restaurant Twenty/20 a try! We're sure your palate will thank you! ;)

Denver, Colorado
Reviewed January 17, 2017

Nice hotel with lots of amenities. Very family friendly however the service is lacking not to mention it seemed we payed extra for every little thing. Proximity to legoland is ideal even having a private entrance for Sheraton guests. Personally would choose a different hotel next time.

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Helpful?
Thank AshleyE3019
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear AshleyE3019: Thank you for your review of our resort. We are sorry you feel that we are lacking in certain areas. We would like to personally discuss the areas in particular with you to better understand your points. Please feel free to contact me directly at 760-827-2412. Looking forward to your welcome feedback!

Reviewed January 16, 2017 via mobile

We chose to stay at the Sheraton because of its proximity to Legoland. Having stayed before at the Legoland Hotel, we wanted to try the Sheraton to see what it would be like. The "private entrance" to Legoland is really just an unassuming booth, at which there is only one attendant. On the day we went, there wasn't a huge...

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Helpful?
Thank Ms. T
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear Ms.T Thank you for taking the time to review our resort, as we welcome all reviews and opinions from every individual experience. We apologize that we seemed to have failed on your experience at our resort. Please know, we strive hard to make positive and lasting impressions for each and everyone of our guests - whether LEGOLAND family-goers, honeymooners,...

Fort Worth, TX
Reviewed January 15, 2017

We stayed here with the kids for a Legoland vacation. The hotel is nice and a 2 minute walk to Legoland with your own personal entrance. We stayed in January so we didn't get to take advantage of the pool and resort etc which looked nice but it was just too cold. That did make the $18 resort fee hard...

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Helpful?
Thank mdr9
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear mdr9: Thank you for your review of the resort. Please keep in mind, the $16.00 resort fee is what helps cover the private "man'd" entrance to LEGOLAND which allows you to by-pass the lines and front entrances. It also covers our WIFI across the property, in-room Starbucks coffee, newspapers, free print, fax, and copy services, business center, and a...

San Diego, California
Reviewed January 15, 2017

We live locally but decided to stay at the Sheraton Carlsbad for a couple of nights while we visited Legoland. Here's what we liked: - Very easy access to Legoland - Clean and spacious rooms - 20/Twenty Grill was enjoyable - Prompt housekeeping service and response to requests - Valets were very courteous Did not like: - Hotel did not...

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Helpful?
Thank jl0ve
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear jl0ve: Thank you for your review of our resort - both the likes and dislikes. We will definitely take both back to the teams and discuss your concerns and experience. We hope your next stay with us brings nothing but true l0ve all the way around! Happy travels!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated between Los Angeles and San Diego, we're adjacent to Legoland CA and provide a refreshing retreat in a charming coastal community. Onsite we have over 30,000 sq ft of event space. ... more   less 

Additional Information about Sheraton Carlsbad Resort and Spa

Address: 5480 Grand Pacific Drive, Carlsbad, CA 92008
Location: United States > California > Carlsbad
Price Range: $194 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Carlsbad Resort and Spa 4*
Number of rooms: 250
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Also Known As:
Sheraton Carlsbad Hotel Carlsbad
Carlsbad Sheraton
Hotel Style:
#5 Spa Hotel in Carlsbad
#5 Business Hotel in Carlsbad
#10 Romantic Hotel in Carlsbad
#13 Family Hotel in Carlsbad
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Carlsbad Resort and Spa staff and other travelers.
16 questions
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Portland, Oregon
over a year ago
San Rafael, California
over a year ago
USA

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Questions? Get answers from Sheraton Carlsbad Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Facing pool”
 of 5 bubbles ted40, Nov 29, 2016 | Read review
“Garden side (east facing) would be quietest. West facing might have ocean views but it is also the vast open carparking area.”
 of 5 bubbles alano76, Nov 9, 2016 | Read review
“Rooms facing the north east don't have much scenery to look at”
 of 5 bubbles Hickson_Chen, Nov 1, 2016 | Read review
“I found the hotel to be fairly quiet overall, but some rooms overlook the pool, which could be noisier.”
 of 5 bubbles MacyandDan, Oct 29, 2016 | Read review
“You want a room in Building 1”
 of 5 bubbles Vecchio7, Oct 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question