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Sheraton Carlsbad Resort and Spa

#12 of 36 Hotels in Carlsbad
Certificate of Excellence
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Sheraton Carlsbad Resort and Spa
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1,140 Reviews from our TripAdvisor Community

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Showing 1,116: English reviews
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I have to say that it is hard to put into words how fabulous this place is even though that is in fact what I am trying to do! If you are visiting Legoland it is a no brainier! You must stay here! I was on business and have to tell you that one of the best restaurants around is... More 

Helpful?
1 Thank H2F7
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

I had never stayed at a Sheraton Hotel, but a friend suggested we try The Sheraton Carlsbad Resort and Spa as they have a private entrance to Legoland and she thought our kids would enjoy this. It was such a nice surprise. Hubby and I are really glad the hotel had a availability and that we stayed there. Our kids... More 

Helpful?
1 Thank Zelin'n G
1 review
2 of 5 stars Reviewed 1 week ago

DO NOT SPEND EXTRA $$ to book a SO-CALLED deluxe costal view room and here is what you will get. All you going to have is a room facing to a lawn. Nothing you can see from your room. This is a huge difference from what you expected. Beside this, the staffs here are helpfully and friendly. All facilities maintain... More 

Helpful?
Thank Lin L
Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Have stayed many times at the Sheraton Carlsbad. The hotel is very comfortable, service is consistent. The Fitness Centre is 24 hours (as very fitness centre should be) with good quality equipment. Restaurant and Bar are good, with nice outdoor area. A nice place to stay for business and vacation (next door to Legoland). I will come back again.

Helpful?
Thank Peter W
Los Angeles, California, United States
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in the farthest building from the check-in lobby on the second floor. Lobby/Check-In: -- The driveway which leads to the hotel also leads to other businesses -- Construction and fences for an expansion of the property was the first thing we saw turning into the driveway and it felt like theres insufficient signage directing us to the main... More 

Helpful?
Thank JambyR
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear JambyR: Thank you for your in-depth review of our resort. We are delighted that you enjoyed your accommodations and room. However, we have taken your points about luggage and overall customer service back to our teams for review. Customer Service is what we built ourselves on and if we fall short of this, even for a day or in... More 

Chicago, Illinois
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We have stayed here before but this is the first time we used the resort amenities and we found the stay to be extremely relaxing. Staff was all very pleasant and helpful. The restaurant is unexpectedly enjoyable. The food is excellent and the outdoor seating area is beautiful. Location for this property is what appeals to us the most as... More 

Helpful?
Thank Kristin S
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear Kristin S: To quote what others have described.... We are your very own "private paradise" with lots to see and do within minutes of the resort without all the noise and crowds of typical resorts. We truly are a breath (and much needed) of fresh and tranquil coastal air to breath deeply in till you just want to burst!...... More 

Mundelein, Illinois
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We will definitely come back to Carlsbad and this hotel. Loved it. Everything was well appointed. Pools were fabulous and not crowded. A nice family vibe. We had a car so short drives to restaurants, beach and shopping.

Helpful?
Thank Mary R
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear Mary R: Delighted to hear it! We hope your return back includes a stay during the holidays when the resort absolutely sparkles with twinkly lights and the lobby is adorned with trees and poinsettias! It's absolutely a special time for us! See you soon (we hope!) More 

Chagrin Falls, Ohio
Level Contributor
173 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Great Location next to LEGOLAND land. Easy access to I-5. You can walk to the back entrance of LEGOLAND to gain access to the park and miss the long lines. The hotel staff are friendly and the rooms are well appointed. Plenty of parking in front of the hotel.

Helpful?
Thank Brent V
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear Brent V: We hope you were able to utilize our sweet little trolley that makes stops to both Tamarac Beach and the premium outlet stores and restaurants! :) We look forward to welcoming you back again soon! More 

Los Angeles
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We just stayed 2 nights with our 3 young kids aged 7,7 (twins) and 5 and we all enjoyed this hotel. The grounds were well maintained and the proximity and private entrance to Legoland were a big plus! We walked from our hotel room right into the park without a line. We were well taken care of from the moment... More 

Helpful?
Thank mikevideo
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear mikevideo: Thank you for your review of our resort. We are delighted that you were pleased with your stay and the convenience of our many amenities as well as our welcoming staff, always willing and ready to please our guest! We hope to see you and your family back again soon - maybe around the holidays when the resort... More 

1 review
2 of 5 stars Reviewed 3 weeks ago

I did my share of travelling as a part of my job for some years, and I understand that hotel staffs, like any other industry, make mistakes. However, SPG always made it right overall, and that’s been the reason I had been a fan of SPG properties till now. However, my experience at this resort made me question my loyalty?... More 

Helpful?
Thank JC L
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear jcyanlee: This is certainly not the kind of review we typically receive nor one we take very lightly and as such, are extremely sorry you received anything but superior service - something that we do strive to make a typical experience. Can you please contact us directly at 760-827-2412 to discuss this in person? More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Situated between Los Angeles and San Diego, we're adjacent to Legoland CA and provide a refreshing retreat in a charming coastal community. Onsite we have over 30,000 sq ft of event space. ... more   less 

Additional Information about Sheraton Carlsbad Resort and Spa

Address: 5480 Grand Pacific Dr, Carlsbad, CA 92008-4723
Location: United States > California > Carlsbad
Price Range: $203 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Carlsbad Resort and Spa 4*
Number of rooms: 250
Reservation Options:
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Also Known As:
Sheraton Carlsbad Hotel Carlsbad
Carlsbad Sheraton
Hotel Style:
#4 Spa Hotel in Carlsbad
#5 Business Hotel in Carlsbad
#10 Romantic Hotel in Carlsbad
#13 Family Hotel in Carlsbad
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