...The rooms look like they haven’t had a major face lift since the ‘80’s. Carpets are thin, bedding is average, interior decor is straight out of the time period...

...Furnishings could all go away... Lots of smiles and pleasant, but a dull property and rather boring room... Public spaces outfitted with the usual old school ugly carpeting...

...It is SO dated and creepy — from the furniture to the decor...

...The bedroom which was a sweet could use a little sprucing up... The bed and bedding were super comfortable and the nest products on the bathroom/shower were wonderful...

...While there are newer areas of the property our favorite section is the lower La Costa rooms...

...The only suggestion we would have is that the guests rooms could use a facelift...

...I love that the hotel is decorated for Christmas (although, it wasn't as decked out as it usually is the week of Thanksgiving... We did get a nice picture in front of the lobby tree though)...

I stayed in the La Costa Villa, which was beautiful...

...Bar, restaurants and coffee shop area were very nice...

...Room is excessively dark poor lighting...

...We booked about 15 rooms for our group and I checked in with Gaby who was wonderful. Our one-bedroom suite with two queens would be perfect for two adults or a family of four... We all honored his deadline for getting out of our rooms and finished the afternoon at Bob's Steakhouse after packing up...

...The suite we were originally given was facing the construction on the golf course and Michelle at the front desk not only changed our room very quickly, she upgraded us to a villa at no charge to ensure our stay was even more amazing!...

...We were disappointed and surprised that even after arriving past 5pm on our day of check in our room was still not ready and a lot of other guests looked to be very unhappy on our arrival. We were definitely disappointed in the quality of our room, we booked a family suite and although spacious, everything just seemed run down... On multiple occasions the kids found ants in room and made a game out of smacking them with their flip flops... Room service and cocktails on site were great, we also enjoyed pizza from market one evening...

...Unfortunately that doesn’t make up for the fact that the facility is tired and worn. The rooms look like they haven’t had a major face lift since the ‘80’s...

...went from one awful room to another, restaurant staff was irritated & bothered with my presence, my amenity was never sent for my sons birthday & it was as if it was a burden to even ask!!...

...Toilet room smelled of a back up in the line and mold on shower door... Their suite was in worse condition than our room...

Such a disappointment and we had 6 nights booked at close to $1000 a night...

...Here's the scoop on the room: We had a suite, generous size, usual amenities (coffee bar, minifridge) and clean. But the property is aged and the room, while well maintained, is not fresh... Lots of smiles and pleasant, but a dull property and rather boring room...

...The ballroom and meeting rooms were spacious...

...When we didn't love our room- they graciously put us into a room that felt much more comfortable for our family and exceeded our expectations... We are looking forward to returning again especially with their newly rennovated rooms...

...The bedroom which was a sweet could use a little sprucing up...

...Im not going back here again and im suggesting everybody to pay in place and never charge in the room!...

...The in room coffee maker was a beast - inconveniently placed and didn’t work half the time...

Rooms are outdated and need to be remodeled... Switched rooms due ti the musky, mildly smell... Unfortunately the new room had doglike hair on the pillows and sheets...

...Rooms were very clean and well maintained...

La Costa was a total disappointment & we left a day early as our room was constantly overrun with tiny ants... The Vue restaurant on site was very overpriced poor food served in a banquet room with ice cream parlor chairs... One suite we had was $1200 & the other room was over $700 & there are many choices of resort nearby that know how to treat their guests...

...The only suggestion we would have is that the guests rooms could use a facelift. Given the price per night we would expect a bit fresher rooms...

I was here for a conference and booked with a discounted conference rate so maybe I got an older room...

I stayed in the La Costa Villa, which was beautiful... Complaints: there were no waters in the room even though there was a coffee maker...

Tired, and in dire need of general maintenance. First room dripping air conditioning and soaked bathroom floor Called front desk waited 45 minutes for someone to answer and then was disconnected... Room is excessively dark poor lighting... Be careful what you book as it may be less than expected!...

...Private patio was awesome felt luxurious!...

...We tend to love to splurge on resorts when we travel and go for a place where our 3 kids under 5 are easily entertained... Overall we’d pick elsewhere for our next stay and would expect a lot more out of a 4 star resort...

...I would stay away during summer, lots of families with kids... Massage at spa was not great for $300- was late appointment and didn't use other spa services because I wasn't going to leave my husband by himself and they said he couldn't use spa facilities(my massage was at 6pm and they closed at 7, hardly anyone was there)... Booked hotel through my Chase card luxury hotel site- no luxury here...

...When I got to the room it had 1 bed when I booked 2 rooms and living room... Got charged for cancellation on Cabana even though It was 48 hrs in advance $340... I had to call , visit front desk 3 times to cancel... After I emailed about refund and they said they could not issue it on short notice...

Jose at the Vue restaurant, the server who has been with the Vue for almost 50 years - impeccable service...

...I get the all inclusive for families but for couples looking for a romantic getaway, this ain’t the place...

...I always look for mildew in the corners of the shower, and none was to be found, however, the shower literally measures 30"x 30" and was ridiculously small given a nice tub and two separate vanities... There is no other on property restaurant open for lunch, and after two meals there, I can say food is subpar and they even charged $4 for a cup of croutons to accompany soup which I had to send back (twice, eventually comped) because wasn't hot and the crouton charge was removed after I expressed my shock at such a petty thing to do...

Such a disappointment and we had 6 nights booked at close to $1000 a night... The resort is now nothing close to luxe and we were in expensive accommodations... It is SO dated and creepy — from the furniture to the decor...

...I wouldn’t pay these prices for the room we had (room 508, 2 queen beds and a queen sofa bed in a separate area)...

...2 nights were great till about an hour ago when i got my bills and i saw the charges for edge pool bar!... Im not going back here again and im suggesting everybody to pay in place and never charge in the room!...

...Staff said they would send someone right up but that’s been well over an hour...

La Costa was a total disappointment & we left a day early as our room was constantly overrun with tiny ants... From $45 valet parking, once charged twice in one day & room service coffee in a paper box with paper cups... The Vue restaurant on site was very overpriced poor food served in a banquet room with ice cream parlor chairs... Those are basically your food choices other than the bar that was over $400 for 4 people each having dinner & 1 drink... One suite we had was $1200 & the other room was over $700 & there are many choices of resort nearby that know how to treat their guests... Nest time back to the Waldorf or Ritz Carlton in Laguna Niguel for the same money... To be fair they offered a 2 night stay certificate, but we won't be wasting our time off there...

...We ate at Bob’s Friday night and the bone-in rib eye and clam chowder were off the charts...

...Treatments pricey but totalky worth it... For what you are paying they should NOT overpack the course like this...

I was here for a conference and booked with a discounted conference rate so maybe I got an older room... The bartenders were nice, but felt like one them kept trying to upsell every drink...

...Convenient valet parking (free if it’s not overnight), which was helpful as I had to check out of the spacious room before the conference ended...

...Given the price per night we would expect a bit fresher rooms...

...Lastly, they charge $35 a night for self parking, which was not indicated when booking...

...If I would have known I would have asked for our room to be closed to the main entrance bar and restaurant area...

...Faucet loose from sink and shower head drips... Be careful what you book as it may be less than expected!...

...Everything was clean, neat, and well-stocked. In addition, the full kitchen and laundry are an extra bonus...

...From the manicured grounds, to the amazing treatment by all staff... The rain shower and deep bathtub were enjoyed... We played on the well maintained tennis courts...

The room was such a great experience "sparkling" clean... Staff is eager to help ensuring a quality stay... Fitness center is well equipped and very clean as well...

...Grounds well maintained and landscaping is kept up and colorful... Here's the scoop on the room: We had a suite, generous size, usual amenities (coffee bar, minifridge) and clean... The gym is good, lots of equipment and clean...

...The bedroom which was a sweet could use a little sprucing up... The bed and bedding were super comfortable and the nest products on the bathroom/shower were wonderful...

...Rooms were very clean and well maintained...

...The shower water was warm but not hot...

...They upgraded us to a suite at no extra charge, had champagne on ice and a dessert platter waiting in our room when we arrived...

...Given the price per night we would expect a bit fresher rooms...

...The pools were crystal clear, warm and inviting...

This is a shout out for the VALET staff at the Omni La Costa...

...We’ve been coming to La Costa for many years & they’ve even gotten better!The grounds are immaculate...

This was the BEST family vacation not just because the hotel and grounds are beautiful and picturesque but because the service is top quality! The suite we were originally given was facing the construction on the golf course and Michelle at the front desk not only changed our room very quickly, she upgraded us to a villa at no charge to ensure our stay was even more amazing!... She was so nice and checked on us to make sure we were Happy... Margarita at Bar Traza was so sweet to our family, and she had no problem accommodating our toddler, who is a picky eater... The pool staff was so nice as well, always making sure we had everything we needed...

We booked about 15 rooms for our group and I checked in with Gaby who was wonderful... Everything was clean, neat, and well-stocked... In addition, the full kitchen and laundry are an extra bonus... When Hurricane Hillary became an issue for the area our group decided to leave a little early and Tanner at the front desk was more than reasonable... He allowed us to check out in the afternoon and credited us the full amount for the previous night... We all honored his deadline for getting out of our rooms and finished the afternoon at Bob's Steakhouse after packing up... I cannot thank the staff enough for their superior hospitality and the amazing stay at the resort!...

It’s a WIN WIN when BOTH parents and kids enjoy their stay... The staff is warm and friendly and so helpful... This is our favorite family/kid friendly resort and we just wanted to express our gratitude to the entire team by writing this review...

...The grounds are absolutely beautiful and the staff especially valet/concierge were always so friendly and accommodating. We were disappointed and surprised that even after arriving past 5pm on our day of check in our room was still not ready and a lot of other guests looked to be very unhappy on our arrival... Room service and cocktails on site were great, we also enjoyed pizza from market one evening... Overall we’d pick elsewhere for our next stay and would expect a lot more out of a 4 star resort...

...The front staff had no clue and assumed I would try the 2 doors next to me when they didn’t give me enough keys or explain I had the 2 rooms next to me too... They only wrote 1 room number on my envelope... Got charged for cancellation on Cabana even though It was 48 hrs in advance $340... I had to call , visit front desk 3 times to cancel... After I emailed about refund and they said they could not issue it on short notice...

...We are repeat customers at La Costa, and for good reason - whenever we go, they treat us like royalty and make a extra effort to make us feel at home. Even when they mess up (and they do occasionally) they more than make up for their foibles with extra effort and a big smile, going above and beyond, from the front desk and guest relations, to the Manager, Patrick, and the food and beverage manager who are always soliciting input, to the guy at the coffee shop who gave us a second slice of coffee cake because the first one wasn't quite warm enough...

From the moment we arrived in our rental car, we were greeted by expedient and courteous staff members at the valet desk. We were offered a cart ride with our luggage, and we were simply taken care of like royalty... The front desk staff, who checked us in, were equally friendly and willing... Every day, no matter who we were in contact with, and even if passing by on the sidewalk, gave a friendly greeting... The staff at Vue, Traza, the Marketplace, the golf shop, and everywhere else, were simply exemplary of any great hotel/resort... There's some very good people here, and this made all the difference... As such, it was the staff that assisted us that made all the difference... Overall, La Costa, in our perspective, is as consummate as any resort I have ever enjoyed, and then some, with the special x factor being its staff...

...Check in was very easy and the staff was accommodating. Golf cart service is available, so even though it is a large property, they will give you a ride anywhere on property...

...The staff goes above and beyond to accommodate your stay. After a long day traveling from the east coast, Matthew at the Vue gave top notch service to an exhausted traveler... When Eddie with Valet Services found out I had an early morning flight, he immediately put the wheels in motion so my 3am departure the next morning would be flawless... I would definitely recommend the Omni, the eye they give to detailed service is impeccable...

...The inside outside of the lobby- needs and update but the staff is well aware of that and does their best to make guests comfortable and meet their needs... When we didn't love our room- they graciously put us into a room that felt much more comfortable for our family and exceeded our expectations... The staff could not have been more responsive and accommodating which is what made our stay beyond lovely... The staff cares about one's guest experience and works hard to ensure a wonderful stay...

From the moment we pulled up to a valet welcome, then coming in the grand entrance and being warmly greeted by the front desk staff, we’ve had a tremendous vacation. Every meal we ate at all three restaurants were notable in their selections and quality and particularly their staff interactions... We came to celebrate a birthday and had special treats and recognition of the milestone throughout our stay!... Exceptional service was given by Sam and Claire at the front desk, Madi at the Spa, Star at Traza, Michael at Vue, and Antonio at Bob’s Steakhouse... Others were equally gracious and helpful... We give this an enthusiastic thumbs up and a promise that we’ll be back...

...Claire from the VIP check-in was so nice. She made us feel welcomed and gave us a couple free drink tickets... I wish I remembered everyone else's names but literally all the people at the Omni were nice and helpful...

We have been coming to the Omni La Costa for about 7 years, a couple times a year... However, what really keeps us coming back is the staff... On this trip we were checked in by Teslan, Geneve, and Isabella... They made is feel welcomed from the start... There was some confusion on the requested rooms and they happily accommodated us... Teslan expressed that the rooms we were switching to needed to be touched up and it would be a few minutes wait... We arrived to find some very thoughtful gifts that the girls delivered themselves... They really took the time to make us feel welcomed but then went the extra mile to make is feel like family... It seems that every time we stay at the Omni La Costa there is a similar experience... Our family looks forward to the next trip and we just really want to thank Teslan, Geneve, and Isabella for the incredible service...

...I think when restaurants are open room service can come with real cups & breakfast on plates... One suite we had was $1200 & the other room was over $700 & there are many choices of resort nearby that know how to treat their guests... To be fair they offered a 2 night stay certificate, but we won't be wasting our time off there...

...They upgraded us to a suite at no extra charge, had champagne on ice and a dessert platter waiting in our room when we arrived... I had a massage in the spa on Saturday, it was absolutely amazing, I highly recommend Gudrun, she’s fabulous... The amenities included at the spa were awesome, sauna, steam room, pool, jacuzzi, showers, and if you forget a comb or razor, don’t worry, they’re provided too... We ate at the Vue for breakfast and dinner on Saturday, breakfast was so good, that we had to try the dinner menu too, it did not disappoint... They have free WiFi for the guests, and their WiFi was great... I’ve stayed at other places, and the WiFi has just always lagged, not here...

...The water in the shower didn’t drain and took three times to have it resolved... The bartenders were nice, but felt like one them kept trying to upsell every drink... The cocktails were average, but the bar was busy so maybe they were able to provide full service... The food at Vue was very good, but the waitstaff was never around when needed...

My daughter (age 6) and I had the best visit!... She loved the water slides, and was tall enough to enjoy the large ones (with a life vest, which was provided for free)!... We come every November, and each year Terry (our valet) has been exceptionally helpful...

...The service was great although they probably should have two bartenders on the weekend... It took about 20 minutes to get someone to come up to fix it... Sunday morning I called for breakfast... I called back to get my check out time extended... I had to call 5 times before someone would answer... Breakfast was brought in a to go container with plastic knives making it challenging to cut up the bread for the breakfast Benedict (also not on the menu, but a friend is a member & told me to just request it)... Overall the staff was super friendly, but I felt like the place was understaffed & expected more from such a high end resort...

...This is a shout out for the VALET staff at the Omni La Costa. During my flight to San Diego, my bag did not make it on my (close) connecting flight, so the airline took my destination information and told me it would arrive by noon the next day... In checking with the valet staff, I learned some of the details of when the bag was likely to arrive ("we are usually the last stop on the delivery route, so probably not until late in the day")... Went back to the hotel when the delivery driver called to say it had been dropped off... It had been taken directly to the front desk, but valet were able to find that out and retrieve it for me... How refreshing it is to deal with people who are truly interested in serving you in the way that is best for you!...

Tired, and in dire need of general maintenance. First room dripping air conditioning and soaked bathroom floor Called front desk waited 45 minutes for someone to answer and then was disconnected... Faucet loose from sink and shower head drips... I applaud the general mgr at front desk for attempting to resolve this issue... Be careful what you book as it may be less than expected!...

This was the BEST family vacation not just because the hotel and grounds are beautiful and picturesque but because the service is top quality! The suite we were originally given was facing the construction on the golf course and Michelle at the front desk not only changed our room very quickly, she upgraded us to a villa at no charge to ensure our stay was even more amazing!... Margarita at Bar Traza was so sweet to our family, and she had no problem accommodating our toddler, who is a picky eater... The pool staff was so nice as well, always making sure we had everything we needed...

...We tend to love to splurge on resorts when we travel and go for a place where our 3 kids under 5 are easily entertained. The grounds are absolutely beautiful and the staff especially valet/concierge were always so friendly and accommodating... The shower drain was not working well and backed up while showering and overall there were just a lot of things you’d expect better of four a resort of this class... The kid splash pool and water slides were a great hit but the pool area is limited in size for busy summer days and unless you get there early in the day you’re unlikely to get any pool chairs, it was just hard to not feel like someone was always on top of you... We did find the garden pool to be a nice spot later in the days... Room service and cocktails on site were great, we also enjoyed pizza from market one evening... Overall we’d pick elsewhere for our next stay and would expect a lot more out of a 4 star resort...

...The staff all over the resort was amazing, our three young kids loved the pool, water slides, food, ice cream you name it! 10/10 and we would highly recommend it to anyone, you will not be disappointed!...

...We are repeat customers at La Costa, and for good reason - whenever we go, they treat us like royalty and make a extra effort to make us feel at home. Even when they mess up (and they do occasionally) they more than make up for their foibles with extra effort and a big smile, going above and beyond, from the front desk and guest relations, to the Manager, Patrick, and the food and beverage manager who are always soliciting input, to the guy at the coffee shop who gave us a second slice of coffee cake because the first one wasn't quite warm enough... Oh, and the facilities are great as well, and pet and kid friendly (although I hope they hurry up and finish the golf course renovations)!...

From the moment we arrived in our rental car, we were greeted by expedient and courteous staff members at the valet desk. We were offered a cart ride with our luggage, and we were simply taken care of like royalty... The front desk staff, who checked us in, were equally friendly and willing... The staff at Vue, Traza, the Marketplace, the golf shop, and everywhere else, were simply exemplary of any great hotel/resort... Plus, it should not go unnoted that the resort overall was very enjoyable... We loved Vue, Traza, and the pool & hottub!... Our room (suite) was spacious and uniquely laid out... A great campus to walk, as well... We were there as a group/convention, and so we got to experience and enjoy the convention facilities, too...

...Check in was very easy and the staff was accommodating. Golf cart service is available, so even though it is a large property, they will give you a ride anywhere on property... The ballroom and meeting rooms were spacious...

A good spot if you have kids, especially little ones. Adult pool and spa separate from family pool with nice slide... Grounds well maintained and landscaping is kept up and colorful... Here's the scoop on the room: We had a suite, generous size, usual amenities (coffee bar, minifridge) and clean... Furnishings could all go away... Nest toiletries, with dispensers rather than little tubes in the shower, a nice nod to a green planet, but the shower gel barely could lather and it seemed almost as if it had been watered down... The gym is good, lots of equipment and clean... Shoutout to Michelle who helped with our mattress and to Fernando who escorted us from reception in golf cart with our luggage to our room...

Stayed at the Omni for a business conference... The staff goes above and beyond to accommodate your stay... After a long day traveling from the east coast, Matthew at the Vue gave top notch service to an exhausted traveler... When Eddie with Valet Services found out I had an early morning flight, he immediately put the wheels in motion so my 3am departure the next morning would be flawless... I would definitely recommend the Omni, the eye they give to detailed service is impeccable...

...The inside outside of the lobby- needs and update but the staff is well aware of that and does their best to make guests comfortable and meet their needs... The Cliff Drysdale tennis program is still wonderful with daily clincis, several hard and clay couts available and several top line pros for lessons... They also now include pickleball which is a big hit... We are looking forward to returning again especially with their newly rennovated rooms... The staff cares about one's guest experience and works hard to ensure a wonderful stay...

From the moment we pulled up to a valet welcome, then coming in the grand entrance and being warmly greeted by the front desk staff, we’ve had a tremendous vacation. Every meal we ate at all three restaurants were notable in their selections and quality and particularly their staff interactions... We enjoyed the gym, the pools/hot tubs, the golf, the spa (an unexpected, first-ever, pleasure), and the grounds are expansive and beautiful... We came to celebrate a birthday and had special treats and recognition of the milestone throughout our stay!... Exceptional service was given by Sam and Claire at the front desk, Madi at the Spa, Star at Traza, Michael at Vue, and Antonio at Bob’s Steakhouse...

...When we were conducting our research on resorts, we ended up with Omni since the pickleball courts drew our attention... Claire from the VIP check-in was so nice... She made us feel welcomed and gave us a couple free drink tickets... I wish I remembered everyone else's names but literally all the people at the Omni were nice and helpful... We spent most of our time taking advantage of all the amenities... Spa, fitness center, pickleball, and we ate at all 3 restaurants at the resort...

...It’s a huge property and the grounds are lovely with beautiful flowers. The shower water was warm but not hot... The in room coffee maker was a beast - inconveniently placed and didn’t work half the time... Skimpy on towels and bath amenities... The staff was all very nice but management needs to spend some time and money upgrading the place...

...The beds are always very comfortable and to date this is the only hotel we have ever visited where we love the pillows... The property itself is beautiful and the amenities are wonderful as well... They made is feel welcomed from the start... There was some confusion on the requested rooms and they happily accommodated us... It seems that every time we stay at the Omni La Costa there is a similar experience...

...From $45 valet parking, once charged twice in one day & room service coffee in a paper box with paper cups. I think when restaurants are open room service can come with real cups & breakfast on plates... The tennis center was closed the 2 times I tried, one golf course was closed so times were tough to get & the yoga classes did not go on without any reason or notice... One suite we had was $1200 & the other room was over $700 & there are many choices of resort nearby that know how to treat their guests... To be fair they offered a 2 night stay certificate, but we won't be wasting our time off there...

If you are looking for a romantic weekend, look no further, this is the place... They upgraded us to a suite at no extra charge, had champagne on ice and a dessert platter waiting in our room when we arrived... I had a massage in the spa on Saturday, it was absolutely amazing, I highly recommend Gudrun, she’s fabulous... The amenities included at the spa were awesome, sauna, steam room, pool, jacuzzi, showers, and if you forget a comb or razor, don’t worry, they’re provided too... We ate at the Vue for breakfast and dinner on Saturday, breakfast was so good, that we had to try the dinner menu too, it did not disappoint... They have free WiFi for the guests, and their WiFi was great... I’ve stayed at other places, and the WiFi has just always lagged, not here... Another perk this last weekend was an Artesian Market... There are several little shops with neat finds as well... Lastly, the Marketplace, iced caramel macchiatos, ‘mmmmm...

...We love the grounds and the kids adore the pool. The location is great to see lots of what Southern California has to offer... The only suggestion we would have is that the guests rooms could use a facelift...

...Even in November, the weather was great so she played in the pool for most of our stay. She loved the water slides, and was tall enough to enjoy the large ones (with a life vest, which was provided for free)!... She also loved the smaller water slide and the splash pad... We come every November, and each year Terry (our valet) has been exceptionally helpful...

I stayed in the La Costa Villa, which was beautiful. It overlooked the pool, & I was a short walk from the adult pool as well as Bob’s Steakhouse (phenomenal)... There are tons of activities to do as well on the resort... Complaints: there were no waters in the room even though there was a coffee maker... Lastly, they charge $35 a night for self parking, which was not indicated when booking...

...Called front desk and let them know we need it opened in order to use... Light fan in bath are detached from the ceiling about two inches, cob web in the upper left corner mirror of the bathroom... Bar, restaurants and coffee shop area were very nice... Bar, food and beverage manager was very attentive...

...First room dripping air conditioning and soaked bathroom floor Called front desk waited 45 minutes for someone to answer and then was disconnected... Faucet loose from sink and shower head drips... Be careful what you book as it may be less than expected!...