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Grand Pacific Palisades Resort and Hotel

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#10 of 36 Hotels in Carlsbad
Certificate of Excellence
GreenLeadersSilver level
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Grand Pacific Palisades Resort and Hotel
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1,571 Reviews from our TripAdvisor Community

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Showing 1,543: English reviews
Phoenix, Arizona, United States
Reviewed yesterday NEW

This hotel did not live up to the ratings that it has on TA. On the positive side the rooms are large and kept clean. However, the construction and maintence are lacking in a big way. We were in room 399. One of the bathroom doors latch plate had been previously dislodged and very poorly repaired. Nearly every door in...

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Helpful?
Thank John B
rohnert park, United States
Reviewed 2 days ago NEW

the Palisades Resort is a great place to stay my husband and I stay there with her grandkids daughter and son-in-law great swimming pool for kids great adults pool all around very nice family place to stay across the street from legoland. An all around great place to stay for family or couples. Very accommodating 1 bedroom suite is a...

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Helpful?
Thank Connie M
Turlock
Reviewed 4 days ago NEW

Great hotel for a meeting. Comfortable rooms, lovely conference room and wonderful food. It is Across the street from d and about a mile from the beach although you can see it from the hotel. Pool looked nice and lots of activities.

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Helpful?
Thank Brandi L
GPR S, Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Brandi, thank you for leaving this detailed feedback about your experience with Grand Pacific Palisades Resort. We hope you can indeed visit us once again!

Los Angeles, California
Reviewed 1 week ago NEW

Not sure how or why this property is rated so high on TA... I was pretty disappointed with our choice. The only reason to stay here is if you are planning to go to Legoland. It is about a 5-7 minute walk. Otherwise, while you can see the ocean from the pool area, it's pretty far from the ocean and...

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Helpful?
Thank Olga_trvlrfrmla
GPR S, Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Hi Olga. Thank you for providing feedback that will ultimately help improve our procedures and effectiveness. We're very disappointed to hear about your experience with us. We appreciate the feedback and this will be addressed with the team. Please send your contact information to hansely@gpresorts.com. We'd love to hear more about your stay.

Reviewed 2 weeks ago via mobile

We stayed here with our 3 young children in November 2016 and it was absolutely perfect! It was a nice, quiet setting to return to after our busy theme park days. It is right across the street from Legoland which was awesome. We recommend buying Legoland annual passes from Costco (which is also right across the street) for the same...

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Helpful?
Thank Chelsie B
GPR S, Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Hi Chelsie. Providing quality service paired with a quality experience is our ultimate goal. We appreciate your feedback, and we're glad that you had an absolutely perfect family vacation with us. We look forward to seeing you and your family soon.

Reviewed 2 weeks ago

I've stayed here a couple of times now and I just love it. I had to wait awhile to check in each time, but after that, it was smooth sailing the WHOLE time. I love that they have a separate pool area for adults (very pretty, too). And if I had kids, I would love the kids pool area, it's...

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Helpful?
Thank Burbankette
GPR S, Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Thanks for the feedback Your review was a joy to read. We look forward to welcoming you back with your family next time.

Fresno, California
Reviewed 2 weeks ago via mobile

Hotel walls & ceilings are paper thin! Above neighbors were jumping on the floor all night. They turned on the garbage disposal at 2am.....we heard it. If you stay on the second floor room 282 facing the entrance you will be inundated with trash collector sounds all night long. Also in the direct flight path of the airport. No relaxing...

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Helpful?
3Thank heatherwigger
GPR S, Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Heather, thank you for taking the time to leave us feedback. We incredibly sorry to hear about your experience! We would very much like to speak with you further about your stay and ask that you reach out to Holly at HAnsley@gpresorts.com. We look forward to speaking with you soon.

Reviewed 2 weeks ago via mobile

This is our favorite resort to stay. Beautiful location. The staff is always friendly and accommodating. Especially helpful this trip were Maria Brooks and Mona Taylor-Moore. Always nice to vacation here.

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Helpful?
Thank Ed G
GPR S, Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Hi Ed! We will be sure to share your review with our passionate associates; they will thoroughly enjoy reading this.

Reviewed 2 weeks ago via mobile

We had a great stay. Room was clean. Martin did a great job at check in. Was friendly and funny even though it was very busy. Gene Reyes noticed us trying to take a picture and stopped to help us. Great customer service.

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Helpful?
1Thank Jennifer B
GPR S, Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Thank you, Jennifer, for reaching out to us. Your opinion plays an integral part in our customer service. We hope you can indeed visit us once again!

Fort Worth, Texas
Reviewed 3 weeks ago via mobile

Very friendly service and staff. The hotel is a little dated. Cleanliness is a priority with this resort. We had a toilet and blanket issue and a young man named Togan Suel came by and corrected the problem very promptly. We were impressed with the customer service and the overall appearance of the resort.

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Helpful?
1Thank Brooklynguy7
GPR S, Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Hi Brooklynguy7. Thank you for allowing us to host you during your recent stay. We're happy to hear that you received impressive service from our team. We hope to see you here again for your next trip.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available

Additional Information about Grand Pacific Palisades Resort and Hotel

Address: 5805 Armada Drive, Carlsbad, CA 92008-4609
Location: United States > California > Carlsbad
Price Range: $145 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Pacific Palisades Resort and Hotel 3.5*
Number of rooms: 210
Reservation Options:
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Also Known As:
Grand Pacific Palisades Hotel Carlsbad
Grand Pacific Palisades Resort
Hotel Style:
#3 Top resorts Hotel in Carlsbad
#4 Green Hotel in Carlsbad
#12 Romantic Hotel in Carlsbad
#15 Family Hotel in Carlsbad
#20 Business Hotel in Carlsbad
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Questions & Answers

Here's what travelers have asked, with answers from Grand Pacific Palisades Resort and Hotel staff and other travelers.
32 questions
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Questions? Get answers from Grand Pacific Palisades Resort and Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“2nd floor ocean view rooms - your view won't be obstructed by the tops of the palm trees.”
 of 5 bubbles Burbankette, 2 weeks ago | Read review
“If you have children the main level will make it more accessible to pool and play areas.”
 of 5 bubbles U4729YRbrianf, Dec 7, 2016 | Read review
“Ocean view rooms are worth the extra”
 of 5 bubbles JackSparrowOR, Dec 6, 2016 | Read review
“We stayed in Villa C that has suites with ocean view.”
 of 5 bubbles JacobPThomas, Dec 4, 2016 | Read review
“Rooms with a balcony is highly recommended.”
 of 5 bubbles sarahnU3327PV, Dec 4, 2016 | Read review
5 of 5
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