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West Inn & Suites Carlsbad

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Traveler (253)
Room & Suite (70)
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About

#5 of 42 hotels in Carlsbad
Location
4.5
Cleanliness
4.9
Service
4.8
Value
4.6
Next to the pristine beaches of Carlsbad and minutes from attractions such as LEGOLAND, the Museum of Making Music, lagoons and outlet shopping, our boutique-style hotel offers 86 rooms including 36 suites. All rooms include one or two king sized beds, business class high-speed Wi-Fi, 40" flat screen televisions, refrigerator stocked with two welcome waters upon arrival, microwave, hairdryer, iron/ironing board and full hot buffet breakfast. For relaxation, enjoy a soak in our whirlpool or swim a few laps in our heated swimming pool. Enjoy our nightly cookies and milk reception at bedtime. Let our local shuttle service (within five miles of the hotel) take your mind off gathering directions while our concierge team plan your next move.
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Property amenities
Parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Restaurant
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Breakfast available
Breakfast buffet
Kid-friendly buffet
Shuttle bus service
Business Center with Internet Access
Meeting rooms
Convenience store
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Green
Charming
Languages Spoken
English, Spanish
Hotel links
Special Rate:Plan Ahead and Save
1,349Review38Q+A100Room tips
Traveler rating
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Joette I wrote a review Feb 2024
Manasquan, New Jersey60 contributions115 helpful votes
We have stayed at the West Inn many times while visiting our son and granddaughter and felt it was time to share a review. My husband and I recently stayed for a week in a Premier King Suite. This very large suite with bedroom and living room area was perfect for a week's stay and entertaining my granddaughter. Comfortable bed, plenty of storage space, large bathroom and area for microwaving, bar sink and mini fridge. Delicious hot and cold complementary breakfast and milk and cookies at night. Plenty of free parking, very nice pool area for sunbathing or swimming and a location that is convenient to the beach and to hop on Rte. 5. Hotel also has a laundry room with coin operated washer and dryer which is great for packing light. But the greatest thing about West Inn is the staff. Everyone from the manager and receptionist to the breakfast staff to housekeeping are wonderful, friendly and they accommodate your every need. The hotel is so well maintained and cared for. Always a pleasure to stay there and we will be back soon!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vikki Armonio, Owner at West Inn & Suites Carlsbad
Responded 1 week ago
What a wonderful feedback of your recent stay with us. We are excited to hear that you were pleased with your one week stay. It is nice to hear comments such as these and be able to share with our staff that they are appreciated. Thank you for your perfect score. We truly appreciate your business and thank you for choosing The West for your lodging needs in the Carlsbad area. We are so happy to hear that you will be back soon. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lee W wrote a review Feb 2023
Queen Creek, Arizona7 contributions3 helpful votes
Hotel's Favorite
We were driving so found this hotel easily and liked that it was close to the beach and Carlsbad Village. The property had a lovely entry and the staff were welcoming. Our room was perfect, quiet, and clean. Unfortunately WIFI in the room was inconsistent. We appreciated the fact that breakfast was provided, there was a comfortable library with good WIFI, and they even set out cookies and milk in the evening. An added bonus was a clean area with washer and dryer.
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Date of stay: February 2023
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vikki Armonio, Owner at West Inn & Suites Carlsbad
Responded Feb 22, 2023
Thank you for your perfect score. We truly appreciate your business and thank you for choosing The West for your lodging needs in the Carlsbad area. We are sorry to hear that you had issues with WIFI in the room. We will address this immeidately. We apologize for the inconvenience this matter may have caused you. We hope that you will allow us another opportunity to welcome you back in the future. Hotel Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dinah L wrote a review Dec 2023
23 contributions42 helpful votes
What a hidden treasure we found in Carlsbad. Great location, clean and spacious rooms, good amenities including a comprehensive breakfast and an amazing staff who are friendly, kind, helpful and go out of their way to please the customers. A special acknowledgment and thank you to: Shydell, Vikki and sweet Bertha! We will certainly return here and refer friends to stay here. D.L. Vancouver Canada
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vikki Armonio, Owner at West Inn & Suites Carlsbad
Responded 1 week ago
Thank you for your perfect score. We truly appreciate your business and thank you for choosing The West for your lodging needs in the Carlsbad area. Thank you for acknowledging our staff....our hearts are full. We are so excited to hear that you will stay with us again and will refer us to your friends. We are ecstatic!!!!! We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Georgetta V wrote a review Dec 2023
Trabuco Canyon, California2 contributions
This boutique Inn is lovely- if you are in the area you should check it out! I was very impressed with the room and facility cleanliness, beds comfort and overall value! To list a few: parking, WiFi, a good selection for breakfast (free!!!) it is served in a lovely area and you can eat at clean tables in a beautiful living room setting. Bertha and Maria always made sure nothing is missing - hardworking ladies with a smile! It was refreshing to see a 4 star hotel management at work! Because I saw this service in 4 star hotels. Shydell and Malou at the front desk were very helpful with info and our check in and check out process was fast and easy. Oh and every night we had complimentary cookies and milk 🙂 Cleaning crew - taking care of business everyday and any request was promptly answered. BTW - cudos to their buyers - their buy quality stuff/supplies (beds, bedding, towels) I would like to know their source lol! Keep up the great work!
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: This is is lovely decorated and offers such a great value (parking, Wi-Fi breakfast pool jacuzzi)...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vikki Armonio, Owner at West Inn & Suites Carlsbad
Responded Dec 17, 2023
What a great review! Thank you for your perfect score. We truly appreciate your business and thank you for choosing The West for your lodging needs in the Carlsbad area. We look forward to your next visit. Hotel Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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aimlesswander4life wrote a review Nov 2023
Davis, California1 contribution
Amazing experience- this is my new go to hotel in San Diego! The service was fantastic- 10/10, every greets you with a warm genuine smile. The rooms were clean and well serviced with everything you may need. The breakfast was a really great spread every morning. The location is in a really safe area close to freeway access which makes traveling fairly, but not close enough to hear the traffic. If you are up for it you can walk to the shoreline and if not it's less than a 5 minutes drive from the beautiful waterfront. As a native San Diegan that has moved away I have tried numerous hotels and I'm pretty picky. I don't have a single negative thing to say about this hotel. Keep up the good work!
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vikki Armonio, Owner at West Inn & Suites Carlsbad
Responded Dec 17, 2023
We are so delighted to receive a review such as yours. Thank you for your perfect score. We truly appreciate your business and thank you for choosing The West for your lodging needs in the Carlsbad area. We are even also excited to know that The West is now your go to hotel in San Diego. We look forward to your next visit. Hotel Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marcy B wrote a review Sep 2023
2 contributions
This is a terrible hotel for adult travelers without children. Zero chance of using the hot tub at any time of day without finding it full of children splashing around. There is nothing in the nearby area, no views, and the hotel is right on a railroad track which you will hear from your room several times a day. Although clean, this hotel is overpriced for the location (far from everything) and amenities and room size (Tinyyyyy) and hassle. The front desk requires you to keep a return check to use pool towels; even asking for a duplicate key was a hassle- I gave them my ID while requesting this but that wasn’t enough-she insisted on questioning me about why I needed one (I was locked out, obviously, but it didn’t require a full interrogation in my opinion). The whole place felt like a hassle and did NOT contribute in a positive way to an enjoyable holiday weekend vacation in a beach town. I could have stayed someplace much cheaper in a far more scenic location in this town for this level of service.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vikki Armonio, Owner at West Inn & Suites Carlsbad
Responded Dec 17, 2023
Thank you for your feedback regarding your recent stay with us. We are sorry to hear that you did not have a great time. Thank you for staying with us. We truly appreciate your business and thank you for choosing The West for your lodging needs in the Carlsbad area. We hope that you will allow us another opportunity to welcome you back in the future. Hotel Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DYR81 wrote a review Aug 2023
Gilbert, Arizona49 contributions25 helpful votes
If all you’re interested in is a clean and comfortable bed, then you would be okay staying here. I was looking for something better when I made my reservations for a weekend and was disappointed. The hotel workers need to provide better customer service and information to their guests. There was nothing in our room about how to connect to the WiFi, no notepad or pen, no information about where to get pool towels, and we had multiple problems with our key cards. The “included breakfast” left much to be desired also. They did have a waffle iron, cereal, yogurt, fruit, and beverages but the “hot food” was cold and lacked flavor. The hotel isn’t as close to the beach as they claim on their website, so you do have a short drive. The hotel is located right off the highway and next to train tracks, so there’s a noise issue at times too. My husband and I enjoyed our time in Carlsbad but would not stay at this hotel again.
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Date of stay: August 2023Trip type: Traveled as a couple
Room Tip: Hotel is located off the highway and near train tracks.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vikki Armonio, Owner at West Inn & Suites Carlsbad
Responded Dec 17, 2023
Thank you for your feedback regarding your recent stay with us. We are sorry to hear that you were not pleased with our facility and services. We have noted your comments and will definitely take steps to address each and everyone of them. We apologize for the inconvenience this matter may have caused you. We hope that you will give us another opportunity to welcome you back in the future. Hotel Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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vinylguybilly wrote a review Aug 2023
Idyllwild, California18 contributions2 helpful votes
Best hotel I ever been too . Staff and facilities were absolutely incredible. The breakfast was outstanding. I would go back here every day if I could . It’s close to the beach and walking distance to all the shops
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vikki Armonio, Owner at West Inn & Suites Carlsbad
Responded Aug 9, 2023
What a great and perfect review! We are so excited to hear that this is the best hotel you've ever been to. We are even more delighted to hear that you will stay with us every day if you could....that would be awesome! We truly appreciate your business and thank you for choosing The West for your lodging needs in the Carlsbad area. We can't wait for your next visit. Hotel Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Philip F wrote a review Aug 2023
South Boston, Virginia332 contributions105 helpful votes
A middle price range hotel nested in a very popular vacation location but really have nothing special to come for. Staff were polite but not helpful, rooms were neat but because of shortage of staffs they don't offer daily room cleaning. Swimming pool was small & unattractive. Breakfast is down to minimal with stale bread & poor selections of fruits & hot dishes
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Date of stay: July 2023
Rooms
Service
Sleep Quality
Room Tip: on the top level so less voice problems
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vikki Armonio, Owner at West Inn & Suites Carlsbad
Responded Aug 9, 2023
Thank you for your feedback regarding your recent stay with us. We do our housekeeping service every other day and if time permits we try to get into the rooms on a daily basis. We have noted your comment about the staff not being helpful and we will definitely address this immediately. We apologize for the inconvenience this matter may have caused you. We truly appreciate your business and thank you for choosing The West for your lodging needs in the Carlsbad area. We hope that you will allow us another opportunity to welcome you back in the future. Hotel Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maureen K wrote a review Jul 2023
1 contribution
I like this hotel. Have stayed many times. Because I have one wonky knee, I always reserve an ADA room. Comes with grab bars in the bathroom, easy access shower. This time inexplicably and in spite of a confirmed reservation, I was told there was “no record” of an ADA room request. I accepted a regular room which is comfortable and clean but has no grab bars in the bathroom and a terrifyingly low toilet. Not a deal breaker - but mildly dangerous to an old lady with a wonky knee. I am reluctantly looking elsewhere for the next time.
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vikki Armonio, Owner at West Inn & Suites Carlsbad
Responded Jul 11, 2023
Thank you for your feedback regarding your stay with us. We truly appreciate your business and thank you for choosing The West for your lodging needs in the Carlsbad area. We are sorry to hear that there was a miscommunication with your reservation. We apologize for the inconvenience this matter may have caused you. We hope that you will allow us another opportunity to welcome you back in the future. Hotel Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$187 - $281 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
west inn & suites carlsbad hotel carlsbad, west inn and suites carlsbad, west hotel carlsbad, carlsbad west hotel
LOCATION
United StatesCaliforniaCarlsbad
NUMBER OF ROOMS
86
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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WEST INN & SUITES CARLSBAD $144 ($̶2̶3̶1̶) - Updated 2024 Prices & Hotel Reviews - CA

Frequently Asked Questions about West Inn & Suites Carlsbad
Which popular attractions are close to West Inn & Suites Carlsbad?
Nearby attractions include South Carlsbad State Beach (1.8 miles), Museum of Making Music (1.0 miles), and Carlsbad Village (1.4 miles).
What are some of the property amenities at West Inn & Suites Carlsbad?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a fitness center.
Which room amenities are available at West Inn & Suites Carlsbad?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at West Inn & Suites Carlsbad?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at West Inn & Suites Carlsbad?
Yes, parking is available to guests.
What are some restaurants close to West Inn & Suites Carlsbad?
Conveniently located restaurants include Beach Break Cafe, PAON Restaurant & Wine Bar, and Local Tap House & Kitchen.
Are there opportunities to exercise at West Inn & Suites Carlsbad?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at West Inn & Suites Carlsbad?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at West Inn & Suites Carlsbad?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does West Inn & Suites Carlsbad offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at West Inn & Suites Carlsbad?
The staff speaks multiple languages, including English and Spanish.