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Holiday Inn Express Hotel and Suites Carlsbad Beach

#28 of 36 Hotels in Carlsbad
Certificate of Excellence
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Holiday Inn Express Hotel and Suites Carlsbad Beach
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167 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Westminster, Colorado
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were in Carlsbad for two days for a lacrosse tournament. We were able to check in early with Makayla, she was so courteous and went out of her way to make sure we were able to check in before we had to leave for our first game. As a matter of fact, all of the ladies at the front... More 

Helpful?
Thank smileyjlo12
Victoria Capital Regional District, Canada
Level Contributor
115 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The pool and the breakfast made this a great place for families. It is two blocks from the beach. Close to Legoland and a grocery store. The hotel was full for two of the nights I was there, so there were a couple of glitches (trash towering over the entrance and not enough keys for both of us to have... More 

Helpful?
Thank Nancy882
Steven M, Manager at Holiday Inn Express Hotel and Suites Carlsbad Beach, responded to this review

Dear Nancy, Thank you for taking the time to post your review of your family's stay with us. Many of our guests comment that they enjoy our ideal location, we are glad that you did too! We will look into the opportunities for improvement you mentioned; we appreciate the feedback. We do hope you will stay with us again! More 

Riverton, Utah, United States
Level Contributor
110 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Most of us are familiar with the Holiday Inn Express hotels. This is another one set up very much like the rest of them. This one is certainly not the newest one in the chain and although generally just fine, we were disappointed with one little service matter. Although we made our reservation months ago and prepaid our stay, I... More 

Helpful?
Thank Randy K
Steven M, Manager at Holiday Inn Express Hotel and Suites Carlsbad Beach, responded to this review

Dear Randy, Thank you for taking the time to offer your valuable feedback regarding your recent visit at our hotel, and please accept our sincerest apologies for the disturbance you experienced during your stay, you deserved better. However, we absolutely did not intentionally place you in a noisy room. We will research the noise level in the room you occupied,... More 

Signal Hill, Tobago
1 review
5 of 5 stars Reviewed 4 weeks ago

Jessica B. was awesome! We had problems with our reservations at another hotel. We were hot, tired and cranky. Jessica calmed my wife and kids down. She gave us a great room, and we had a great stay. We will definitely come again!

Helpful?
Thank jepecot
Steven M, Manager at Holiday Inn Express Hotel and Suites Carlsbad Beach, responded to this review

Thank you for your sterling review! We here at the Holiday Inn Express Hotel and Suites Carlsbad Beach are happy to have given you such a pleasant experience! Our staff Jessica included, takes great pride in the quality of service given to our guests, and we are glad to hear that you appreciated their efforts. They deserve the recognition! We... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I will start this review with a positive. Sherry at the front desk did her best to smooth over the bad experience the night we arrived. I felt bad for her because I could tell that she was not properly trained and coached. Having been a leader and mentor in the corporate world the look of dis pare and confusion... More 

Helpful?
Thank Christopher F
Steven M, Manager at Holiday Inn Express Hotel and Suites Carlsbad Beach, responded to this review

Dear Christopher, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the issue in the hallway as well as staff related errors. Rest assured that these issues will be looked into. You deserve better, especially as a loyal, Spire Member. We value your comments and welcome the opportunity to serve... More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed June 18, 2016 via mobile

After researching weeks in advance on where to stay while visiting Carlsbad my family and I decided on this location. I'm so glad we did because after arriving and seeing the property we were amazed. Not only is it located within minutes of Legoland which is our main reason for visiting and bringing our 4 year old child for his... More 

Helpful?
Thank Jeffrey H
Steven M, Manager at Holiday Inn Express Hotel and Suites Carlsbad Beach, responded to this review

Dear Jeffery, Thank you for your review sterling review of the Holiday Inn Express Hotel and Suites Carlsbad Beach; we are happy that you thought enough of us to extend your stay. Many of our guests appreciate our convenient location, we are glad you did as well! Our staff takes great pride in the experience our guests receive; thanks for... More 

Stockton, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 11, 2016

This hotel is very clean and the staff is very helpful we came to S.D. for our anniversary and after a 7 1/2 hour drive we were promptly checked in we requested a room facing opposite of the freeway after reading reviews from others . I loved being able to grab a fresh cup of coffee and walk down to... More 

Helpful?
1 Thank 545suzie
Steven M, Manager at Holiday Inn Express Hotel and Suites Carlsbad Beach, responded to this review

Dear Suzie, Everyone at the Holiday Inn Express Hotel and Suites Carlsbad Beach appreciates your highest review! We are pleased that you enjoyed our convenient location as well as amenities including our comfortable pillows. Our staff takes great pride in the experience our guests receive, and we appreciate the positive feedback, including the shout-out for Scherye; we will pass your... More 

Scottsdale, Arizona
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 28, 2016

My room was clean and quiet, with good A/C as needed. There was complimentary breakfast of which I never took advantage, so I can't comment on that. WiFi was free and easy to connect and there were lots of fast-foodish restaurants very close by. And a Ralph's grocery store as well. The bathroom could use a soapdish, as another traveller... More 

Helpful?
Thank Dave S
Steven M, Manager at Holiday Inn Express Hotel and Suites Carlsbad Beach, responded to this review

Dear Dave, Thank you for taking the time to post your review. Many of our guests mention our prime location, the amenities we offer, as well as our breakfast offerings. Hopefully next time you will have time to have breakfast with us. Your feedback is important to us and we will look into and review the opportunities for improvement you... More 

Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed May 24, 2016

I booked two rooms for the weekend of May 21-23 because I had kids that were eager to visit Legoland. I was given rooms 345 and 346. 346 had the king-size bed and overlooked the pool. 345 overlooked the parking lot. Rooms were nice. Free breakfast was typical of a holiday inn express. Immediately outside of the main lobby is... More 

Helpful?
Thank Celso P
Steven M, Manager at Holiday Inn Express Hotel and Suites Carlsbad Beach, responded to this review

Dear Celso, From reading your review it appears that your stay with us was up to your expectations, other than 'needing another pancake maker'. Our dedicated team works hard to make sure our guests receive great service and it is good to see that you were pleased overall. We hope that you will stay with us again in the future. More 

Sacramento, California
1 review
4 of 5 stars Reviewed May 23, 2016

I was in town for my friends wedding and a little beach time. I chose this hotel because of the location, it was literally minutes to the beach and shopping and right off the freeway in Carlsbad. My stay was good. Our room was amazing ,the beds and pillows were amazingly comfortable. Very nice room. There was a heated pool... More 

Helpful?
Thank jnae03
Steven M, Manager at Holiday Inn Express Hotel and Suites Carlsbad Beach, responded to this review

Thank you for taking the time to post your review of your stay with us. Many of our guests comment that they enjoy our ideal location, breakfast offerings, as well as the other amenities you mentioned; we are glad that you did too! Our dedicated team works hard to make sure our guests receive great service, We are truly sorry... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about Holiday Inn Express Hotel and Suites Carlsbad Beach

Address: 751 Raintree Drive, Carlsbad, CA 92011
Location: United States > California > Carlsbad
Price Range: $138 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Carlsbad Beach 2.5*
Number of rooms: 120
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