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LEGOLAND California Hotel

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LEGOLAND California Hotel
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1,407 Reviews from our TripAdvisor Community

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Showing 1,324: English reviews
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Portland, OR
Reviewed today NEWvia mobile

Request room facing poolside, as the other side has a persistent electrical and park activity/delivery noise (we were on 3rd floor facing park). Check hours in multiple places, as the park hours shown on in-room TV were incorrect (said park opens at 9am this week, but front desk and internet says at 10). The early access rides are very limited...

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Helpful?
Thank PDX-FamilyTraveler
Reviewed yesterday NEW

With the amount of money we spent at this hotel I expected top of the line customer service. So when I checked in and reminded front desk them that I requested to be next door with my sister's family, she said NO. I was really, really disappointed. She (Joanne) did apologized though and said there's no note on our reservations....

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Helpful?
Thank S R
Madison, Wisconsin
Reviewed yesterday NEW

I was very happy with our stay at Legoland California Hotel. We drove up from San Diego early in the morning and were able to leave our bags and car at the hotel before check in. Also, we were able to get in line early for the park because we checked in first. The hotel took my cell phone number...

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Helpful?
Thank LauraM_7
Reviewed 2 days ago NEW

This was our once-in-a-lifetime trip to Legoland from Arkansas for our autistic son's 8th birthday, and it absolutely lived up to expectations. Yes, the package is expensive, but if this is your vacation (which it was for us) then it's worth it, especially if your child is LEGO-obsessed like ours is. We stayed in an Adventure Themed room on the...

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Helpful?
Thank Ashley S
Management response:

What a wonderful birthday adventure! Thank you for taking the time to share your comments, suggestions and tips on visiting the resort. So pleased your family took home a whole new chapter of memorable experiences and were able to have such an enjoyable birthday vacation. Thak you again for sharing with our TripAdvisor Visitors.

Las Vegas, Nevada
Reviewed 3 days ago NEWvia mobile

For the price they charge, the hotel grossly under delivers. The rooms are very small and dirty. The hotel smells bad throughout and the service is mediocre at best. The buffet is unreasonably expensive and the quality and variety of food is substandard. Internet access WiFi us very slow, and to top it off, after you pay so much, they...

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Helpful?
2Thank C8717AJjosephd
LEGOLANDHotel, Manager at LEGOLAND California Hotel, responded to this review

Dear C8717A, Thank you for taking the time to share your experiences with us, we are extremely disappointed you did not enjoy your stay. Your feedback is extremely important to us as our intention is to improve our services and to insure every single visit is memorable. I would sincerely appreciate if you would consider contacting me directly as I...

Osoyoos, Canada
Reviewed 3 days ago NEWvia mobile

The hotel rooms were very clean. Service at every area was great. Want to give a shout out to Joanne at the reception desk,she was very informative and knowledgeable. Joanne also booked our golf game for us, she was a joy to deal with. Joanne made our trip very pleasurable!! Thanks Joanne😎😎

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Helpful?
Thank Osoyoos13
Management response:

What a great review, thank you. All of us here in the Hotel's management team are thrilled to know that you had such a nice experience with Joanne, we will make sure she is recognized. We hope you had a great stay and that you will visit with us again very soon.

Reviewed 3 days ago NEWvia mobile

We visited here with the family for my son's 7th birthday. We got the stay and play deal, hotel is way over-priced and way smaller than it looks on TV. Not worth the money. We had a three extra kids and they charged us an extra $300 for the room and then they said the kids were free how are...

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Helpful?
Thank Allyson G
LEGOLANDHotel, Manager at LEGOLAND California Hotel, responded to this review

Dear Allyson G, We appreciate the time you placed into sharing your experiences with us, here at LEGOLAND California we take great pride in delivering memorable experiences and we are very disappointed to learn we fell below your expectations. I would very much value if you would consider speaking to me to further discuss your most recent visit. My e-mail...

Perrysburg, Ohio
Reviewed 4 days ago NEWvia mobile

This hotel is great! A little pricey, but they have thought of everything for the kids :) So, well worth it! We have been coming to LEGOLAND (CA and FL) for eight years - the hotel experience adds a whole other level of enjoyment. If you're in Bricks restaurant, look out for Captain Looty if you want a good laugh...

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Helpful?
1Thank emweave
Cheryl L, Guest Relations Manager at LEGOLAND California Hotel, responded to this review

Thank you for sharing your wonderful review! We are delighted to learn that you and your family had a memorable experience at the LEGOLAND® Hotel. The Hotel was designed with children in mind so that they may enjoy every detail of the experience. We thank you for staying at the LEGOLAND Hotel; we look forward to your next stay.

Benson, Arizona
Reviewed 4 days ago NEW

I would like to give Legoland a good review ,but, buyer beware! We planned this trip for our grandchildren. Two nights before we were to leave my grandaughter became ill running a high fever. We live 9 hours from Legoland. I tried all day to reach the motel by phone and website to see if it was possible to either...

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Helpful?
2Thank wildercherie
LEGOLANDHotel, Manager at LEGOLAND California Hotel, responded to this review

Dear Wildercherie, We are embarrassed by the poor experience you had while trying to contact our callcenter and very disappointed this situation put a damper on your visit to LEGOLAND California. I am very interested in gathering more details of your recent visit and would appreciate if you contact me at your earliest convenience. My e-mail is Eduardo.Moya@LEGOLAND.com and I...

Reviewed 5 days ago NEWvia mobile

This was our 1st trip to LEGOLAND California Hotel & we were pleased with everything there from start to finish. First, we parked walking distance to the hotel & entered the LEGOLAND park. At 4 pm we checked into the hotel. We booked the Pirate balcony room & loved it. The hotel was completely & so beautifully decorated with Lego....

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Helpful?
Thank Zach2013
Management response:

We appreciate your kind words and review. The Hotel is full of entertainment that is interactive for the whole family to enjoy. The themed rooms are unique with special décor and creativity. Thank you again.

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
You've always wanted to spend the night at LEGOLAND. Now you can. Treat your family to the ultimate LEGO(R) experience - a day at LEGOLAND(R) California Resort and a night at the LEGOLAND Hotel! From the moment you arrive at the spectacular dragon-guarded entrance, you'll be delighted by interactive LEGO features, themed play areas, family pool and kid's entertainment! Located right at the main entrance of LEGOLAND California, a stay at our LEGO themed hotel will turn a day you'll always remember into a night you'll never forget! All guest rooms are LEGO themed in Pirate, Kingdom, Adventure,LEGO Friends and new this spring, LEGO NINJAGO. Rooms include two separate sleeping areas, with a king-size bed for grown-ups, and a separate area for up to three little ones, complete with a bunk bed, pull-out trundle bed and their very own TV! As a special privilege, LEGOLAND Hotel guests will get entry to select LEGOLAND rides and attractions before the Park officially opens. ... more   less 

Additional Information about LEGOLAND California Hotel

Address: 5885 The Crossings Drive, Carlsbad, CA 92008
Location: United States > California > Carlsbad
Price Range: $234 - $535 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — LEGOLAND California Hotel 3*
Number of rooms: 250
Reservation Options:
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Hotel Style:
#3 Green Hotel in Carlsbad
#14 Family Hotel in Carlsbad
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Questions & Answers

Here's what travelers have asked, with answers from LEGOLAND California Hotel staff and other travelers.
86 questions
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Victorville, California
5 months ago

See all questions (86)

Questions? Get answers from LEGOLAND California Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Quiet rooms are about 100 steps from the elevator (far!!!!)”
 of 5 bubbles 794sr, yesterday | Read review
“The themed rooms can't be beat!”
 of 5 bubbles LauraM_7, yesterday | Read review
“If you stay on the second or third floor, you get to ride the party elevator over and over!”
  • He kept saying
  • The monkey on top of the treasure chest was his favorite!
  • He just loved sleeping on a bunk bed for the first time!
 of 5 bubbles ashleysA4877MT, 2 days ago | Read review
“Pick your theme room early”
 of 5 bubbles doctort, 1 week ago | Read review
“don't forget to ask for the treasure hunt at the front desk”
 of 5 bubbles mikearmy, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question