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Cape Rey Carlsbad Beach, a Hilton Resort and Spa

Traveler (630)
Room & Suite (282)
Videos (1)
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About

#12 of 47 hotels in Carlsbad
Location
4.6
Cleanliness
4.6
Service
4.4
Value
4.0
Travelers' Choice

Daily Resort Charge will be added to the room rate and includes: WiFi: beach chairs, towels & umbrellas: 2 water bottles, refillable at stations: shuttle service: morning premium coffee: beach bicycles: 20% off Ebike rentals: 15% off select spa treatments: 10% off pool cabanas & gift shop retail.

Situated next to the Pacific Ocean, Cape Rey Carlsbad Beach, a Hilton Resort and Spa boasts an outdoor pool and an elevated spa area, on-site bar and restaurant. Our spacious rooms have great amenities including free WiFi, 50-inch HDTV with extended channels, iPod docking station, microwave and a refrigerator at Cape Rey Carlsbad Beach, a Hilton Resort and Spa. A comfortable desk and seating area also featured in all rooms at the hotel. Select rooms offer balconies or patios with ocean views. Serving breakfast, lunch and dinner Chandler's Restaurant & Lounge is located on-site.

The restaurant offers a menu inspired by locally grown fresh produce and features signature cocktails.

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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Kids stay free
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Vending machine
Bicycles available
Hiking
Patio
Children Activities (Kid / Family Friendly)
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Full body massage
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Desk
Private balcony
Room service
Safe
Telephone
Refrigerator
Flatscreen TV
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Ocean View
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee

Location

1 Ponto Road, Carlsbad, CA 92011-4620
Cape Rey Carlsbad Beach, a Hilton Resort and Spa
Traveler Insights
This summary was created by AI, based on 133 recent English reviews.
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Cape Rey Carlsbad Beach, a Hilton Resort and Spa, is popular among travelers for its lively and elegant atmosphere, complete with modern interiors, cozy common areas, and live music. Its location earns praise for convenient beach access and proximity to local attractions, despite some complaints about highway noise. The amenities, including the pool, spa, gym, and restaurant, are generally well-received, though some guests note issues with cleanliness, maintenance, and high parking fees. Rooms are typically described as clean, comfortable, and spacious, but some guests report issues with room assignments, maintenance, and noise. The service often earns accolades for its friendliness and professionalism, but some travelers find it inconsistent.
Location
Convenient
Atmosphere
Lively
Rooms
Comfortable
Value
Overpriced
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Abundant
Location
Convenient
Most travelers praised the hotel's location for its convenient access to the beach, local attractions, and dining spots. However, some mentioned highway noise and unsatisfactory views.
  • Dana C
    Dana C
    Sep 2023 1 contribution
    ...The location of the hotel was close to the Village...
  • Compass52715870537
    Compass52715870537
    Sep 2023 1 contribution
    The location is perfect, overlooking the ocean...
  • Nick A
    Nick A
    Sep 2023 1 contribution
    Great hotel, unbeatable location, clean room and amazing staff always willing to help...
  • Herb H
    Herb H
    Aug 2023 1 contribution
    ...I would definitely recommend staying at this location...
  • Dan B
    Dan B
    Aug 2023 3 contributions
    ...Good location, central to many fine dining places along the coast...
  • davidadoomey
    davidadoomey
    Aug 2023 3 contributions
    ...The location near the beach was perfect for us...
  • Laliah L
    Laliah L
    Jul 2023 1 contribution
    Beautiful location with great staff. Customer service has been a dying profession since Covid, but all of the team members at this location proved that good customer service still does exist...
  • U1459AZcas
    U1459AZcas
    Jun 2023 70 contributions
    ...I liked the location and facilities, asked to be moved, they refused, asked how to avoid this in the future and told call the hotel and make reservation directly... Such as shame that I had to leave aggravated because a great location for those who like to walk...
  • Venture47342970532
    Venture47342970532
    Apr 2023 1 contribution
    ...The location is so great for easy access to the beach and other local spots...
  • JeffreyOKC
    JeffreyOKC
    Apr 2023 39 contributions
    ...This location is not worth the treatment from the employees who will ruin your stay...
  • Tim O
    Tim O
    Mar 2023 19 contributions
    Nice location across from Carlsbad State beach but views are more RV's than beach honestly...
  • Roam216460
    Roam216460
    Feb 2023 3 contributions
    Location is great except for the highway noise that is between the property and the beach...
  • James H
    James H
    Feb 2023 24 contributions
    ...Great location - easy to get around to different attractions...
  • 378jeromed
    378jeromed
    Feb 2023 3 contributions
    ...We'll be back, we love this hotel and location...
  • Kristin K
    Kristin K
    Jan 2023 1 contribution
    ...Great staff, beautiful location and amenities...
  • Mike R
    Mike R
    Nov 2022
    ...The location is amazing too, far enough way from people to feel like you were on an island but close enough to hit the interstate in a couple of minutes...
  • petersmith1963
    petersmith1963
    Nov 2022 21 contributions
    ...Location is great, just over PCH from the coast which makes for some good walks, runs or sea swims, there's a nice SPA and good gym with super comfortable rooms...
  • Extraordinary464831
    Extraordinary464831
    Nov 2022 1 contribution
    ...Hotel is located in a great location...
  • Kyle Kempton
    Kyle Kempton
    Oct 2022 1 contribution
    ...Love the location and amenities of the hotel, and really appreciate the thoughtfulness of the staff...
  • HK T
    HK T
    Oct 2022 1 contribution
    ...Excellent location, clean comfortable rooms friendly, helpful and humble staff!...
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Atmosphere
Lively
Travelers enjoy the lively, elegant, and clean atmosphere of the hotel with modern interiors and cozy common areas. The ambiance is further enhanced by live music and appealing decor.
  • Compass52715870537
    Compass52715870537
    Sep 2023 1 contribution
    ...Great pool atmosphere, rooms, beds/pillows...
  • Donna W
    Donna W
    Sep 2023 1 contribution
    The room and lobby and pool area were excellent...
  • H_skyTr0tt3r
    H_skyTr0tt3r
    Jul 2023 3 contributions
    ...Pillows were the long, large style, I believe king pillows, and we were provided two each... The decorative pieces made the suite elegant and visually appealing... On one afternoon meal, a live act performed several pop hits and it made the ambiance pleasantly enjoyable...
  • Rusey H
    Rusey H
    Jul 2023 2 contributions
    ...I love the view from our room and it was a fun ambiance...
  • JJDB1400
    JJDB1400
    Jul 2023 394 contributions
    ...The lobby is bright and the staff is welcoming. The rooms are large and clean with comfortable beds and black out curtains...
  • gholland2019
    gholland2019
    Jul 2023 3 contributions
    ...The property is clean, simple, and elegant...
  • GoPlaces426272
    GoPlaces426272
    Jul 2023 1 contribution
    ...Rooms were clean and modern looking...
  • Kathleen S
    Kathleen S
    May 2023 3 contributions
    ...Our room was comfortable, good shower comfy beds ...
  • Linda C
    Linda C
    Apr 2023 6 contributions
    ...It had a boutique vibe to it, bed and pillows were super comfy, rooms were lovely and very clean, restaurant and grounds were fantastic...
  • Elise G
    Elise G
    Apr 2023 2 contributions
    The beds are wonderful, coffee wonderful also in the morning!...
  • svh175
    svh175
    Mar 2023 136 contributions
    ...Pool music was loud probs my to over one the Reid noise...
  • John L
    John L
    Mar 2023 68 contributions
    ...The staff was excellent in all respects and the room was very comfortable and well appointed...
  • Troy S
    Troy S
    Mar 2023 1 contribution
    ...The rooms were nice and the beds are comfortable...
  • WondrTravelr
    WondrTravelr
    Feb 2023 11 contributions
    ...Second, the common areas are very pretty... However, it's clear that the guest rooms and essentials need updating...
  • Akram A
    Akram A
    Feb 2023 1 contribution
    ...Super clean and very professional staff Very fancy restaurant atmosphere fire pits, adding to the enjoyment of this place ocean few is fantastic...
  • Jenny S
    Jenny S
    Jan 2023 17 contributions
    ...Lobby and common areas are modern, spacious, and cozy...
  • Mike R
    Mike R
    Nov 2022
    ...I had friends come over and we sat on that patio, listening to the live music below from an even the hotel was hosting... The food was fine, the ambiance of the entire resort was amazing and every staff member was beyond kind and courteous...
  • Lisa B
    Lisa B
    Nov 2022 5 contributions
    ...The room was perfect as was the sunset from the balcony...
  • MitulOC
    MitulOC
    Nov 2022 12 contributions
    ...The room was large and modern, I highly recommend this hotel...
  • Isunwin
    Isunwin
    Oct 2022 1212 contributions
    ...Otherwise, staff are friendly, rooms are clean and it’s a nice enough atmosphere...
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Rooms
Comfortable
Guests often describe the rooms as clean, comfortable, and spacious, with some mentioning great views. Meanwhile, others mention issues with room assignment, maintenance, and noise.
  • paularhinehart
    paularhinehart
    Sep 2023 2 contributions
    ...We are Hilton grand vacation owners, and Hyatt vacation owners, and we expect to be treated equally to the people that come in and pay full price for a view, so next time offer the best hotel rooms you have to anybody, and that will make it fair...
  • Brenda C
    Brenda C
    Aug 2023 48 contributions
    ...And then they increased their tip after I signed (double check/take photos of receipts) Front forgot to call when room was ready and then checked in and put my credit card on the wrong room, which wasn’t caught until I pointed it out Housekeeping tried to come into the room three times while we had the DND sign up, luckily we had it dead bolted Pool ran out of towels mid afternoon on a weekend Parking fee is too high, especially for self parking ($30) in an uncovered lot Billing was not done properly, still trying to work out diamond status and package credits... Pros: People who work there are generally friendly We were happy with our room, including bed and cleanliness...
  • Leslie Smith
    Leslie Smith
    Aug 2023 2 contributions
    ...We have in the past been able to choose our room by the Hilton App but this time we were not given a choice... It's very limited I will say our room was right above the jaccuzi and there was a lud party going on until 11;30 our fist night which was quite annoying...
  • shirleylueck
    shirleylueck
    Jul 2023 1 contribution
    ...My family of six was woken up at 8:00am, then again someone comes in our room and start to clean it before we checked out...
  • Michael M
    Michael M
    Jul 2023 2 contributions
    ...Upon arriving at 4pm, We had trouble checking in and getting our room. We waited two hours for a room inspection... Unclear what they inspected as the room was full of dog hair and smelled like wet dog... I attempted another room but the front desk informed me they were sold out and shrugged it off...
  • H_skyTr0tt3r
    H_skyTr0tt3r
    Jul 2023 3 contributions
    Stayed in a suite with a view of the ocean... Expect $300 to over $1000 a night based on room type and day of the week... I splurged with the suite and for me the price was more than fair for a 4 day/3 night holiday weekend stay... The decorative pieces made the suite elegant and visually appealing... We spent most of our time enjoying our suite and unfortunately did not take advantage of the pool and spa...
  • Debra P
    Debra P
    Jul 2023 1 contribution
    We were upgraded to a beautiful suite with ocean front balcony; however, it was a half-mile walk (very, very long) to the elevators which made it difficult for my 85 year old husband...
  • U1459AZcas
    U1459AZcas
    Jun 2023 70 contributions
    I was put into a handicap room because I booked with a 3rd party vendor... Hilton should not place people in handicapped rooms when they do not make a reservation for one... Just like Hilton should not place handicapped people in a regular room when they have a reservation for a handicapped room...
  • jacqueet
    jacqueet
    Jun 2023 307 contributions
    ...The room was a typical Hilton room, not overly large but very comfortable...
  • Julius D
    Julius D
    Mar 2023 1 contribution
    ...Room and AC system could use upgrading as the AC system was noisy...
  • svh175
    svh175
    Mar 2023 136 contributions
    ...It is on a busy 4 lane highway across from an RV park…this is what an oceanfront room gets you... Desk in the room was chipped all over and the sage didn’t work...
  • Tim O
    Tim O
    Mar 2023 19 contributions
    ...Nice property could use some updating but rooms are spacious and have balconies with ocean views...
  • mrsalexmartel
    mrsalexmartel
    Feb 2023 1 contribution
    The shower in our room was not working and after maintenance fixed it I was hesitant to stay in the room because the actual shower fixture was not adhered to the shower wall... Definitely not worth the $496 night stay...
  • Lilli B
    Lilli B
    Feb 2023 2 contributions
    ...The room was clean and comfortable, my only issue was that the walls are a bit thin as I could hear doors slamming and people running around...
  • 378jeromed
    378jeromed
    Feb 2023 3 contributions
    ...Check-in was awesome (I don't remember the young ladies name) she parked our ebikes in a back room, she was very accommodating. 2 things with our room, light wasn't working on the balcony, so we couldn't sit outside after dark, and no soap in the shower dispenser!...
  • WondrTravelr
    WondrTravelr
    Feb 2023 11 contributions
    ...However, it's clear that the guest rooms and essentials need updating... In one room, the mini fridge didn't work...
  • robinjfaulkner
    robinjfaulkner
    Feb 2023 2 contributions
    ...I had an ocean view room was quiet and beautiful... I highly recommend the SPA the fitness room is also equipped with Peloton ...
  • Sightsee58626085765
    Sightsee58626085765
    Jan 2023 4 contributions
    ...Room was clean and tidy but mini-refridgerator was set to freeze so the stuff we put in at night, including beverages, were all frozen solid the next morning when we went to retrieve them...
  • Mike R
    Mike R
    Nov 2022
    ...We paid in advance for 11 nights for a regular room... I also told her I would like to take advantage of the Hilton Diamond status and get a room upgrade... Julia blew us away; she gave us the best room in the whole resort with the best view, allowed us to check in incredibly early, and then sent up a bottle of wine and a tray of snacks for us... The sunsets from room 2110 can not be beat...
  • A B
    A B
    Oct 2022 1 contribution
    ...My husband checked my in ahead of time and got me a ocean view with a balcony and a room number, but when I got there they had given that room to someone else and I was given the beautiful (sarcasm)view of the jacuzzi with children playing in the pool because when you sign in on the app its not guaranteed . the screen door has a huge hole in it and there was a HUGE moth flying around in my room all night...
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Value
Overpriced
Travelers frequently mention high parking, resort fees, and room prices, with many considering the charges not commensurate with the services and amenities provided.
  • Donna W
    Donna W
    Sep 2023 1 contribution
    ...We were told the full amount was 742.00 approx. When check out came we were charged 803.00... That was a disappointment since we ate dinner at their restaurant and didn't use the pool or anything else outside of the room we overpaid for... I think all fees should be transparent since some of us are on a budget...
  • Cor R
    Cor R
    Aug 2023 1 contribution
    ...The sign in the parking structure that says you can get a voucher at the restaurant doesn’t happen you are charged $30 to park regardless. The list of hotel fees and charges is outrageous... For the $650 we paid for 1 night we will definitely be staying somewhere else from now on...
  • Lauren V
    Lauren V
    Aug 2023 1 contribution
    ...Chandlers breakfast options were a little overpriced for portion size...
  • westfamilyfive
    westfamilyfive
    Aug 2023 3 contributions
    ...I would love it if parking was included in the fee...
  • Leslie Smith
    Leslie Smith
    Aug 2023 2 contributions
    ...Mangment did address it and took off our resort fee which was very nice...
  • gholland2019
    gholland2019
    Jul 2023 3 contributions
    ...Some issues however: the phone in the room did not work and it was impossible to reach the front desk even when calling from a cell phone, the hotel gift shop closed at odd hours in the middle of the day, the food available at the hotel convenience store was minimal and without variety, and the daily valet parking fee was overpriced ($40/day!). Also - the jacuzzi pool is alarmingly small for the size of the hotel!...
  • Michael M
    Michael M
    Jul 2023 2 contributions
    ...I attempted another room but the front desk informed me they were sold out and shrugged it off...
  • kpocampo
    kpocampo
    Jul 2023 1313 contributions
    ...Happy hour drinks were ok. Add $60 to daily rate for parking and facility fees!...
  • petersmith1963
    petersmith1963
    Jul 2023 21 contributions
    ...Overall, expensive but good value in the locality...
  • U1459AZcas
    U1459AZcas
    Jun 2023 70 contributions
    ...Hilton should not place people in handicapped rooms when they do not make a reservation for one...
  • Mike W
    Mike W
    Apr 2023 312 contributions
    ...Charged for parking when I arrived with no car...
  • Tim O
    Tim O
    Mar 2023 19 contributions
    ...Nice property could use some updating but rooms are spacious and have balconies with ocean views... Parking is too expensive (35) and across the street with plenty of space, just a moneymaker for them...
  • WondrTravelr
    WondrTravelr
    Feb 2023 11 contributions
    ...Given the resort also charges $26 per day for parking, it seems that something beyond outdoor and mostly uncovered parking would be worth actually paying for. This parking charge was STEEP especially considering there is also a daily resort charge ($25)... Beware since this does increase the rate quite significantly once all the taxes and tourism charges are added on top... Last, review your bill carefully...
  • mrsalexmartel
    mrsalexmartel
    Feb 2023 1 contribution
    ...We paid for an ocean view and we’re moved to the loud pool side of the hotel. Definitely not worth the $496 night stay...
  • Ricardo
    Ricardo
    Dec 2022 1 contribution
    ...Parking is a bit much and should be included for the cost of a night stay, that said the parking staff was very good...
  • rosemaryakim
    rosemaryakim
    Dec 2022 4 contributions
    ...We were hoping for any kind of free upgrade and that agent was very stern on the pricing... (This keeps us in mind for future events or when family members might be visiting and need a place to stay) This was not the case for us, and although we enjoyed the property, we probably won’t be back to stay here, probably only just for the spa service... We paid $350 for one night, you’d think they would provide a measly $8 upgrade for whatever view that provided but no, not here...
  • Ashley T
    Ashley T
    Oct 2022
    ...No lactose free creamer and resort fees and parking fees sucked...
  • A B
    A B
    Oct 2022 1 contribution
    ...I'm just so dissappointed when I am trying to get away to regroup and rest this hotel has done nothing but make my bday anything but restful...
  • Inspector Gadget
    Inspector Gadget
    Sep 2022 50 contributions
    It is a Hilton that happens to be on the beach, not really a resort...
  • Mario
    Mario
    Sep 2022 1 contribution
    The worst Hilton I have ever stayed on. Spend weekend there about two weeks ago and I cannot recommend this place at all... I paid full price for a nice weekend and even more because every room was booked... Not a good experience and I highly recommend going elsewhere...
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Cleanliness
Immaculate
Overall, travelers appreciated the cleanliness of the rooms and resort, with several compliments on the pristine condition and maintenance. A few guests, however, pointed out the need for more thorough cleaning.
  • Nick A
    Nick A
    Sep 2023 1 contribution
    Great hotel, unbeatable location, clean room and amazing staff always willing to help...
  • Brenda C
    Brenda C
    Aug 2023 48 contributions
    ...Pros: People who work there are generally friendly We were happy with our room, including bed and cleanliness...
  • Brian A
    Brian A
    Aug 2023 1 contribution
    Clean rooms and kind staff. Valet, front desk, room cleaners and restaurant were all good and better than local competitors (hotels)...
  • EnergeticTraveler9
    EnergeticTraveler9
    Aug 2023 11 contributions
    ...Room was spacious, clean and beds were comfortable... My only complaint would be that the pool area could have been cleaner... My suggestion is to have someone clean the pool and area daily...
  • H_skyTr0tt3r
    H_skyTr0tt3r
    Jul 2023 3 contributions
    ...Linens were bright white with no noticeable stains and no foul odor... The four person dining table is perfect for a small family meal and it helped having a kitchen sink when it came time to clean up... My wife took advantage of the large soak tub and I enjoyed several relaxing baths in the spacious shower...
  • shirleylueck
    shirleylueck
    Jul 2023 1 contribution
    ...My family of six was woken up at 8:00am, then again someone comes in our room and start to clean it before we checked out...
  • lilsusha
    lilsusha
    Jul 2023 2 contributions
    ...Contacted housekeeping for a refill on the in-shower body wash and conditioner...
  • volleycorey
    volleycorey
    Jun 2023 2 contributions
    Our entire experience was fantastic, from the excellent service from the valet/bell staff to the cleanliness of our room, and fresh scents of the resort including the Crabtree lotion and shampoo/conditioner in the rooms!...
  • Missy Moo
    Missy Moo
    May 2023 78 contributions
    We loved it here clean roomy friendly staff...
  • Linda C
    Linda C
    Apr 2023 6 contributions
    ...It had a boutique vibe to it, bed and pillows were super comfy, rooms were lovely and very clean, restaurant and grounds were fantastic...
  • Venture47342970532
    Venture47342970532
    Apr 2023 1 contribution
    ...The entire property was very clean and well cared for...
  • John L
    John L
    Mar 2023 68 contributions
    ...That being said, the check in & out process was sup0er easy, the bar and restaurant were very good and the entire hotel (not really a resort) was up to date and clean...
  • Lilli B
    Lilli B
    Feb 2023 2 contributions
    ...The room was clean and comfortable, my only issue was that the walls are a bit thin as I could hear doors slamming and people running around...
  • Bonnie K
    Bonnie K
    Feb 2023
    Cleanliness is a big issue with me, and I wan not disappointed...
  • Roam216460
    Roam216460
    Feb 2023 3 contributions
    ...Rooms are clean but somewhat dated Parking and bell staff are great!...
  • JIMTDR
    JIMTDR
    Jan 2023 30 contributions
    Nice, clean up to date hotel... Room was clean and well furnished...
  • Silverio M
    Silverio M
    Nov 2022 2 contributions
    ...Room cleanliness and attention to detail was excellent...
  • KWright
    KWright
    Oct 2022 4 contributions
    ...Rooms were very clean upon arrival and we had a wonderful view of the beach. The pool was clean and highly-popular our weekend there...
  • Inspector Gadget
    Inspector Gadget
    Sep 2022 50 contributions
    ...Housekeeping was not daily, unless requested, and despite a veritable army of house keepers on the floor every day all day...
  • Linda H
    Linda H
    Sep 2022 2 contributions
    Our room was great except for the fact that it need a DEEP cleaning... Around the bathroom sink fixture need some vinegar to get rid of the calcium...
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Service
Inconsistent
Guests generally praise the service at the hotel, highlighting the friendly and professional staff. However, some guests found the service inconsistent.
  • JJDB1400
    JJDB1400
    Jul 2023 394 contributions
    ...The lobby is bright and the staff is welcoming. The rooms are large and clean with comfortable beds and black out curtains... We wanted a wading pool for our toddler, and it didn’t disappoint... There were many servers to bring you food and drinks, and they had a food stand with grilled hamburgers and hot dogs...
  • H_skyTr0tt3r
    H_skyTr0tt3r
    Jul 2023 3 contributions
    Stayed in a suite with a view of the ocean... King bed was more than enough to accommodate my wife and me... Pillows were the long, large style, I believe king pillows, and we were provided two each... They are quite generous with their pour when it comes to their cocktails... Staff is courteous but expect long waits for food... The restaurant was never crowded when we went even during prime hours... I went with the latter and found the covered parking structure easily accessible with numerous parking stalls, and never had difficulty finding a spot even on a busy holiday... Staff was always polite and professional when we interacted with them...
  • Cheryl A
    Cheryl A
    Jun 2023 9 contributions
    ...I enjoyed the little things like bikes to ride, coffee and water in the lobby, refillable water bottles (with water fill stations) and pool towels on each chair...
  • Mathew B
    Mathew B
    Jun 2023 1 contribution
    Restaurant was very good, but i did receive lackluster service trying to get a drink before dinner as i stood at bar for at least 10 min without anyone greeting me. The following evening tried to order a children's tenders through room service... After 1 hour and half i called to cancel it as my son already fell asleep...
  • Safari321331
    Safari321331
    Apr 2023 1 contribution
    ...Wish the weather had been better, but you can't fault Hampton for that. The shuttle was especially helpful as this was a week of celebration for a beloved family member who passed, and we had many stops locally...
  • Shirley J
    Shirley J
    Apr 2023 1 contribution
    The staff was very friendly and helpful whenever I needed it... One of the few hotels I have stayed in that the air conditioning would actually go below 70 degrees for better sleeping at night...
  • mrsalexmartel
    mrsalexmartel
    Feb 2023 1 contribution
    The shower in our room was not working and after maintenance fixed it I was hesitant to stay in the room because the actual shower fixture was not adhered to the shower wall... The front desk made me feel like it was a huge inconvenience for them to move us... We paid for an ocean view and we’re moved to the loud pool side of the hotel...
  • Angela J
    Angela J
    Feb 2023 1 contribution
    ...13 of us had spa treatments including facials, hot stone, deep tissue, and body scrub and massages... Jeannette the Spa Director and Sylvie were so incredibly helpful in arranging treatments for our group... Personally I want to give a HUGE shout out to Antonio for giving me one of the best messages I've ever had (and I've been getting body work for more than 30 years)... He applied the perfect amount of pressure and worked my muscles and lower back so when I was done I felt as if I was levitating off the table...
  • Jenny S
    Jenny S
    Jan 2023 17 contributions
    ...We are Diamond members and got a room upgrade to higher floor and better ocean view, would have had to pay for suite but for two days was nice room. Walk in shower was nice size and had shampoo/conditioner/body wash dispenser... Staff were nice, professional, and courteous... They do not have smart TV persay but you can use Netflix, Hulu, Amazon Prime app on phone and use code/channel on TV to stream movie and shows...
  • rosemaryakim
    rosemaryakim
    Dec 2022 4 contributions
    Came here to celebrate my partners birthday, thoroughly enjoyed valet staff, specifically Dave, and our Spa coordinator and therapists, Sylvia, Michelle and Tony. However, the front desk service was not welcoming and quite lackluster... I have worked in hospitality my entire life from front desk to sales to housekeeping, and my parents have owned several properties, and we always want to ensure guests, especially those that chose to celebrate with us, and those that are doing staycations, are feeling very welcomed and that our property is worthwhile for them ensuring they have a great and memorable stay for them to return... (This keeps us in mind for future events or when family members might be visiting and need a place to stay) This was not the case for us, and although we enjoyed the property, we probably won’t be back to stay here, probably only just for the spa service... We paid $350 for one night, you’d think they would provide a measly $8 upgrade for whatever view that provided but no, not here... Anyway, great property, but that front desk staff agent could learn to be more welcoming and empathetic... We also did not receive our waters at check in and didn’t want to deal with Chase again... Upon packing to check out, the front desk staff decided to call us three times for unknown reasons related to a food order that we let them know we did not place on the first call... Not a single employee greeted us as we exited and entered the building (a very basic gesture that most guest service agents are taught and follow) AND one of the staff actually saw us behind him heading to the elevator and continued to click the close door button!... I currently work in events for a local, large, well known gaming company and this would have been a great property for an offsite or to host our guests in, or recommend for future events but I’m not confident the front desk staff would give them the experience they deserve... The front desk is the first point of contact and really, really makes a difference for the duration of the stay... Have stayed at many Hilton’s on birthdays and were greeted with waters, had champagne sent to the room and a free upgrade without even asking...
  • jeff
    jeff
    Dec 2022 4 contributions
    Our experience was great from the moment we walked in the door and met Joey at the reception desk. He greeted us with a warm welcome and was very helpful checking us in... The meal a the restaurant was top notch and the chef even came out which impressed us... The food was fantastic and the drinks the bartender made were excellent... When we arrived at 3:45 pm we went outside and had a drinks on the patio and served by a gentleman (cannot remember his name but had the nicest red hair I have even seen ) and he was pleasant and knowledgeable who recommended the fall old fashioned which was out of this world... Then we ate dinner and served by a delightful young woman named Baley which was fantastic... I took the time to write a longer review because of the great experience... A hotel is a hotel to sleep and stop however the experience the guest receives is what makes the difference from the time you enter to the time you leave and this stay did not disappoint... Please share with your staff and we will return next time with more people on our trip trip... Thanks for making our stay a memorable one...
  • Ricardo
    Ricardo
    Dec 2022 1 contribution
    ...Parking is a bit much and should be included for the cost of a night stay, that said the parking staff was very good. Room was well equipped, clean and has an exceptional view...
  • Mike R
    Mike R
    Nov 2022
    ...The week before the VIP ambassador, Julia, reached out to us and asked why we were coming and if we needed anything. I told her we were coming to celebrate my wife’s 50th birthday... I also told her I would like to take advantage of the Hilton Diamond status and get a room upgrade... Julia blew us away; she gave us the best room in the whole resort with the best view, allowed us to check in incredibly early, and then sent up a bottle of wine and a tray of snacks for us... The food was fine, the ambiance of the entire resort was amazing and every staff member was beyond kind and courteous... Of all my travels and stays in Hilton properties, Cape Rey sets the bar...
  • Reva M
    Reva M
    Oct 2022
    ...Rarely do we come across such kind people who not only care about their venue but also about their clients! She was an angel from start to finish and I would totally recommend anyone who is thinking about hosting an event or wedding there... Kristen made sure to attend all of our planning meetings and care great advice to the clients, she was also there at the wedding and was attentive to our planner needs that sometimes arise which we hadn't planned for... Thank you Cape Rey Team!...
  • A B
    A B
    Oct 2022 1 contribution
    ...but from the start it has been horrible, even now I am writing this as the cleaning people pounded on my door over and over HOURS before check out and woke me up. My husband checked my in ahead of time and got me a ocean view with a balcony and a room number, but when I got there they had given that room to someone else and I was given the beautiful (sarcasm)view of the jacuzzi with children playing in the pool because when you sign in on the app its not guaranteed ...
  • Thomas L
    Thomas L
    Oct 2022
    ...Cape Rey resolved issue promptly. We requested extra towels and they sent a robot to our 2nd floor room to deliver it...
  • Kyle Kempton
    Kyle Kempton
    Oct 2022 1 contribution
    The staff at this resort went out of their way to accommodate us and help our stay be memorable. Julia Berbara Emailed me before asking the nature of our stay and when I told her it was to celebrate our 5th anniversary, they were sweet enough to upgrade us to a pool view and thoughtful enough to have a greeting card, special beverages and chocolate covered strawberries in our room before we checked in... Love the location and amenities of the hotel, and really appreciate the thoughtfulness of the staff... Absolutely recommend anyone staying here!...
  • Dmitriy K
    Dmitriy K
    Oct 2022 2 contributions
    This hotel used to be great but on my recent stay I’ve experienced very unprofessional staff at the front desk, the restaurant and cleaning staff. The restaurant and bar closes early even on the weekend...
  • Inspector Gadget
    Inspector Gadget
    Sep 2022 50 contributions
    ...Front desk staff with distracted and unhelpful. Restaurant staff more interested in socializing with each other than paying attention to guests...
  • Linda H
    Linda H
    Sep 2022 2 contributions
    ...Around the bathroom sink fixture need some vinegar to get rid of the calcium...
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Amenities
Abundant
Guests generally praised the amenities, enjoying the pool, spa, gym, and restaurant. However, some guests experienced issues with cleanliness and maintenance, while others found parking fees high.
  • paularhinehart
    paularhinehart
    Sep 2023 2 contributions
    ...We are Hilton grand vacation owners, and Hyatt vacation owners, and we expect to be treated equally to the people that come in and pay full price for a view, so next time offer the best hotel rooms you have to anybody, and that will make it fair...
  • Brenda C
    Brenda C
    Aug 2023 48 contributions
    ...And then they increased their tip after I signed (double check/take photos of receipts) Front forgot to call when room was ready and then checked in and put my credit card on the wrong room, which wasn’t caught until I pointed it out Housekeeping tried to come into the room three times while we had the DND sign up, luckily we had it dead bolted Pool ran out of towels mid afternoon on a weekend Parking fee is too high, especially for self parking ($30) in an uncovered lot Billing was not done properly, still trying to work out diamond status and package credits... Pros: People who work there are generally friendly We were happy with our room, including bed and cleanliness...
  • Natalie H
    Natalie H
    Aug 2023 3 contributions
    This was a great stay that my husband and I are so thankful for. We enjoyed a poolside cabana, the Saturday afternoon lemonade stand, great sunset views, easy access to the beach to see the amazing rocks and found lots of seashells, Beach Butler Service, eating at Chandler's Restaurant and the convenient shuttle service... Everyone was very kind and we were treated very well...
  • H_skyTr0tt3r
    H_skyTr0tt3r
    Jul 2023 3 contributions
    Stayed in a suite with a view of the ocean... I splurged with the suite and for me the price was more than fair for a 4 day/3 night holiday weekend stay... King bed was more than enough to accommodate my wife and me... Pillows were the long, large style, I believe king pillows, and we were provided two each... The robes were plush and large enough for my overweight frame... The four person dining table is perfect for a small family meal and it helped having a kitchen sink when it came time to clean up... The decorative pieces made the suite elegant and visually appealing... My wife took advantage of the large soak tub and I enjoyed several relaxing baths in the spacious shower... We spent most of our time enjoying our suite and unfortunately did not take advantage of the pool and spa... They are quite generous with their pour when it comes to their cocktails... This includes their cheeseboard, clam chowder, filet mignon, salads, ahi, and chicken sandwich... The restaurant was never crowded when we went even during prime hours... On one afternoon meal, a live act performed several pop hits and it made the ambiance pleasantly enjoyable... Parking choices are valet and self... I went with the latter and found the covered parking structure easily accessible with numerous parking stalls, and never had difficulty finding a spot even on a busy holiday... Staff was always polite and professional when we interacted with them...
  • JJDB1400
    JJDB1400
    Jul 2023 394 contributions
    ...The lobby is bright and the staff is welcoming. The rooms are large and clean with comfortable beds and black out curtains... I had a king room without a view, but it was still well lit and had a mini fridge, coffee maker, and microwave... We wanted a wading pool for our toddler, and it didn’t disappoint... You could see the ocean across the road, so the view was nice... There were many servers to bring you food and drinks, and they had a food stand with grilled hamburgers and hot dogs... We also had dinner at the restaurant, which was great... It’s a great hotel for families with downtown Carlsbad only a short drive away...
  • gholland2019
    gholland2019
    Jul 2023 3 contributions
    ...The property is clean, simple, and elegant. Some issues however: the phone in the room did not work and it was impossible to reach the front desk even when calling from a cell phone, the hotel gift shop closed at odd hours in the middle of the day, the food available at the hotel convenience store was minimal and without variety, and the daily valet parking fee was overpriced ($40/day!)... Also - the jacuzzi pool is alarmingly small for the size of the hotel!...
  • Kristina
    Kristina
    Jul 2023 1 contribution
    ...Valet provided so many services, transport to Carlsbad Village. Beach set-up; towels, chairs, kids sand toys, and bikes to utilize throughout the day!...
  • Cheryl A
    Cheryl A
    Jun 2023 9 contributions
    ...Nice pool area with a bar. I enjoyed the little things like bikes to ride, coffee and water in the lobby, refillable water bottles (with water fill stations) and pool towels on each chair...
  • volleycorey
    volleycorey
    Jun 2023 2 contributions
    Our entire experience was fantastic, from the excellent service from the valet/bell staff to the cleanliness of our room, and fresh scents of the resort including the Crabtree lotion and shampoo/conditioner in the rooms! The pool area was so fun and had great drinks with beautiful views of the ocean!... The complimentary transport service to anywhere within 5 miles was excellent, we got to experience so much of what Carlsbad had to offer!...
  • Safari321331
    Safari321331
    Apr 2023 1 contribution
    ...The shuttle was especially helpful as this was a week of celebration for a beloved family member who passed, and we had many stops locally...
  • Shirley J
    Shirley J
    Apr 2023 1 contribution
    The staff was very friendly and helpful whenever I needed it... One of the few hotels I have stayed in that the air conditioning would actually go below 70 degrees for better sleeping at night...
  • Curiosity57802506561
    Curiosity57802506561
    Mar 2023 1 contribution
    I was able to rest for the retreat that I attended hosted by Cape Rey. The facilities are beautiful and the fact that the beach is a few feet away makes the stay even more breathtaking...
  • Kathy T
    Kathy T
    Mar 2023 1 contribution
    ...It is across the street from the campground beach, and about a mile to the nearest shopping center... The patio chairs are comfortable, but worn out and we were missing any outdoor table... Overall a nice, comfortable hotel, but not super clean... The jacuzzi was hot and the jets were great, but the edges and especially corners are visibly dirty...
  • WondrTravelr
    WondrTravelr
    Feb 2023 11 contributions
    ...Beautiful views of the Pacific Ocean while also having easy access to I-5 and other major roads (because you drive everywhere in SoCal)... Second, the common areas are very pretty... The lobby, restaurant and pool (HEATED!)... We did not use the exercise or spa facilities, but they also looked nice... However, it's clear that the guest rooms and essentials need updating... In one room, the mini fridge didn't work... The pillows (very lumpy) need to be switched out along with the bath and pool towels (thin and fraying)... Given the resort also charges $26 per day for parking, it seems that something beyond outdoor and mostly uncovered parking would be worth actually paying for...
  • Angela J
    Angela J
    Feb 2023 1 contribution
    ...13 of us had spa treatments including facials, hot stone, deep tissue, and body scrub and massages... Jeannette the Spa Director and Sylvie were so incredibly helpful in arranging treatments for our group... I only wished I lived closer so I could visit Ocean Crest Spa more often... If you're trying to decide on a place to stay in Carlsbad with a spa I highly recommend Ocean Crest...
  • Jenny S
    Jenny S
    Jan 2023 17 contributions
    ...We are Diamond members and got a room upgrade to higher floor and better ocean view, would have had to pay for suite but for two days was nice room. Walk in shower was nice size and had shampoo/conditioner/body wash dispenser... Lobby and common areas are modern, spacious, and cozy... Cape ay has nice size gym with plenty of ellipticals, free weights, and exercise balls... Staff were nice, professional, and courteous... Overall a very nice quick stay!... They do not have smart TV persay but you can use Netflix, Hulu, Amazon Prime app on phone and use code/channel on TV to stream movie and shows...
  • rosemaryakim
    rosemaryakim
    Dec 2022 4 contributions
    Came here to celebrate my partners birthday, thoroughly enjoyed valet staff, specifically Dave, and our Spa coordinator and therapists, Sylvia, Michelle and Tony... I have worked in hospitality my entire life from front desk to sales to housekeeping, and my parents have owned several properties, and we always want to ensure guests, especially those that chose to celebrate with us, and those that are doing staycations, are feeling very welcomed and that our property is worthwhile for them ensuring they have a great and memorable stay for them to return... (This keeps us in mind for future events or when family members might be visiting and need a place to stay) This was not the case for us, and although we enjoyed the property, we probably won’t be back to stay here, probably only just for the spa service... We paid $350 for one night, you’d think they would provide a measly $8 upgrade for whatever view that provided but no, not here... Have stayed at many Hilton’s on birthdays and were greeted with waters, had champagne sent to the room and a free upgrade without even asking...
  • Mike R
    Mike R
    Nov 2022
    ...I also told her I would like to take advantage of the Hilton Diamond status and get a room upgrade. Julia blew us away; she gave us the best room in the whole resort with the best view, allowed us to check in incredibly early, and then sent up a bottle of wine and a tray of snacks for us... I had friends come over and we sat on that patio, listening to the live music below from an even the hotel was hosting... The food was fine, the ambiance of the entire resort was amazing and every staff member was beyond kind and courteous... The location is amazing too, far enough way from people to feel like you were on an island but close enough to hit the interstate in a couple of minutes... Of all my travels and stays in Hilton properties, Cape Rey sets the bar...
  • Isunwin
    Isunwin
    Oct 2022 1212 contributions
    ...The hotel is located directly across the street from the ocean and the price is more than reasonable, especially if you are a Hilton reward member... It has a nice restaurant with views of the ocean, and good food... Instead, you have to go in and order, then go back to the pool and back when food is ready... Otherwise, staff are friendly, rooms are clean and it’s a nice enough atmosphere...
  • A B
    A B
    Oct 2022 1 contribution
    ...My husband checked my in ahead of time and got me a ocean view with a balcony and a room number, but when I got there they had given that room to someone else and I was given the beautiful (sarcasm)view of the jacuzzi with children playing in the pool because when you sign in on the app its not guaranteed ...
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Eric O wrote a review Yesterday
Canterbury, United Kingdom12 contributions
The hotel is pleasant with midsized rooms. The grounds are well maintained with a nice pool area. Most rooms seem to have ocean but not beach views Our stay coincided with a lacrosse tournament which brought with it a lot of boisterous kids. Fortunately their noise died down at abou 9 pm.
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Date of stay: December 2023Trip type: Traveled with family
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Linda T wrote a review Jun 2023
Fort Collins, Colorado5 contributions
Hotel's Favorite
We had a great room that worked out well to have our 4 small grandkids visit with us. They love to go up to our room. We were on the third floor with a great view and had a suite since we are GOLD members. Pool was great and we appreciated the lifeguard there with so many little ones in the pool. Your lunch staff (seemed young) could be more on the ball with families. They did not seem tuned in at all as we tried to order fairly quickly. The hosts who seated us looked at us blankly with our 4 small kiddos and left us to wait for quite some time. There attitude was like whatever.... I finally asked if we could get room service and they said okay which we did and got the food in 20 minutes. Your breakfast, dinner and front desk staff are awesome!!! Otherwise our stay was wonderful. You have changed the menu and we thought the food was terrific. Thank you.
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Date of stay: June 2023
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from General Manager, General Manager at Cape Rey Carlsbad Beach, a Hilton Resort and Spa
Responded Jun 23, 2023
Having you as a guest at Cape Rey Carlsbad Beach, a Hilton Resort and Spa was a delight! We loved hearing that your grandkids had a wonderful time visiting with you here. Thank you for your feedback, and we hope you will return soon. Sincerely, Thomas Lee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tondala G wrote a review Yesterday
Ewa Beach1 contribution
The room was very large. I loved the large shower. The staff was wonderful. They were inviting and helpful through out my stay. The resort was in a great location. It was across the street from the beach and a couple of miles from downtown. The restaurant food was great.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip: The room was nice and stock with towels, etc. it was close to the beach and downtown.
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Bill M wrote a review Yesterday
San Rafael, California177 contributions
Cape Rey is my Home Away From Home thanks to a great staff and facilities and I will be back in the new year to once again to enjoy my Home Away From Home. Had a fabulous Thanksgiving Dinner at Chandler’s. Many thanks to staff for making medical diet adjustments to the the menu.
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Date of stay: November 2023Trip type: Traveled with family
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J B wrote a review Nov 2023
3 contributions
Stayed here on a trip to Legoland with the kids. Were assured parking would be complimentary when we checked in but were charged $60 for it. Left 2 voicemails for their finance folks and never got a call back. More than anything else, it seemed unnecessary to do this. Other than that, the stay was fine. Location’s convenient to Legoland. Parking seems to be limited; our lot was full every evening. Our room was large, clean, and comfortable. The hallways and common areas were clean and well-maintained. The complimentary coffee ending at 8 AM was an obvious cost-cutting measure that felt out of place. The outdoor seating and restaurant were fantastic. We spent 1.5 hours there at sunset and it was worth it. The restaurant bill adds up quickly and there aren’t really many value items on it. They have a cute robotic valet who keeps kids entertained. We didn’t expect a Four Seasons and it was fine for what it was. Overall, felt like a B+ experience that could easily have been an A for its class & price range with just a few small changes.
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Date of stay: November 2023
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Cape Rey Carlsbad Beach, a Hilton Resort and Spa
Responded 4 days ago
Thank you for taking a moment to leave a review. It was wonderful having you stay with us to visit Legoland, and we're thrilled our excellent location suited your needs well. Receiving recognition for our clean, comfortable accommodations and lovely outdoor seating is always appreciated as well. That said, we apologize for the miscommunication regarding parking. We'll be sure to discuss your report with our team to prevent an instance such as this from occurring in the future. Take care, and know we'd be delighted to welcome you back anytime your plans bring you this way. Sincerely, Thomas Lee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michael L wrote a review Nov 2023
2 contributions
The restaurant service was horrific. They didn’t acknowledge you as a customer or guest, we waited with a reservation for over an hour. We didn’t even get a server. We had to walk up to the bar to order. The complimentary coffee service ended promptly at 8am. I was never able to get the complimentary coffee. The front desk sent me into the restaurant at 8:05am to pay $5 for a cup of coffee. Overall, the room was great. The room cleaning service was great. The view was wonderful. The pool was really nice. The jacuzzi was disgusting. Needed to be cleaned with chemicals. They allow kids to play in it like a bathtub so we were never able to sit in it. The administration of this resort from the front desk to the restaurant needs a lot of work. Monitoring of the pool use needs to be managed. We will come back as we loved the view and the room, but will have different expectations of the overall experience as a resort
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Date of stay: November 2023
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Trip type: Traveled with family
Room Tip: Clean the jacuzzi. Manage your staff better and make customers first.
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Response from General Manager, General Manager at Cape Rey Carlsbad Beach, a Hilton Resort and Spa
Responded 6 days ago
Dear Michael L, Thank you for providing us with your honest feedback. We are delighted you enjoyed your comfortable room and our spectacular view. However, we are sorry to learn about your disappointing experience with the restaurant service and the hot tub. We take your comments seriously and will address these issues to improve our guest experience. We are committed to continuous improvement and look forward to welcoming you back, striving to meet your expectations for a more complete and enjoyable stay. Sincerely, Thomas Lee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joel V wrote a review Nov 2023
1 contribution
Beautiful hotel. Friendly, intuitive staff. Every time I walked past a staff member I was warmly greeted and asked if I needed anything. The room was super clean and the food and beverage service was excellent It was a really first class experience. Thank you
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Date of stay: November 2023
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Trip type: Traveled solo
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Response from General Manager, General Manager at Cape Rey Carlsbad Beach, a Hilton Resort and Spa
Responded 1 week ago
Dear Joel, Thank you for the outstanding review of your recent stay at Cape Rey Carlsbad Beach, a Hilton Resort and Spa. We're glad you had a fantastic visit with us and enjoyed our lovely facility, clean accommodations, exceptional food and beverage service, and friendly and inviting staff. It would be our pleasure to host you again in Carlsbad, so come back soon! Sincerely, Thomas Lee General Manager
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Trail53137521964 wrote a review Nov 2023
1 contribution
This is our second time here. Very nice and clean room . All the staffs were helpful and approachable from front desk to Chandlers restaurant. That is why we came back. We enjoyed our stay . We'll be back again for sure!
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Date of stay: November 2023
Value
Location
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Trip type: Traveled with family
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Response from General Manager, General Manager at Cape Rey Carlsbad Beach, a Hilton Resort and Spa
Responded 1 week ago
Thank you for your heartwarming review and for choosing to return to us! We're delighted to hear that our clean rooms and the helpfulness of our team contributed to your enjoyable stay. Your loyalty and eagerness to come back are deeply appreciated. We can't wait to welcome you again for another delightful visit to Cape Rey Carlsbad Beach, a Hilton Resort and Spa! Sincerely, Thomas Lee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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gardner s wrote a review Nov 2023
1 contribution
Total success!, The Ambassador named Michel went way beyond a couple of times for me personally. Once with a complementary Macaroon and another with a much needed cup of coffee. We had a great Thanksgiving vacation & the days at the Cape Rey were comfortable & stress free. We can’t wait to go back. I give it 👍👍
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Date of stay: November 2023
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Location
Service
Trip type: Traveled with friends
Room Tip: Try the chefs home made treats in the snack shop. “Incredible”
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Response from General Manager, General Manager at Cape Rey Carlsbad Beach, a Hilton Resort and Spa
Responded 1 week ago
Dear Gardner, It is wonderful to know that you had an excellent Thanksgiving vacation with us at Cape Rey Carlsbad Beach, a Hilton Resort and Spa. We're delighted Michel's hospitality left a memorable impression on you, and we'll be sure to pass your compliments along. Thank you for your great review, and we hope you return soon! Sincerely, Thomas Lee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Debbie O wrote a review Nov 2023
Long Beach, California3 contributions
Nice room with great ocean view and we did very much enjoy our brief stay. We were there on a stay and play package through under par. Sorry to report we were not given our golf voucher when checking in. Fortunately the course said they would call the hotel and get it sent over so we could play. Also we had an email from Hilton Honors we had received a complimentary upgrade to our room. Yet there was an upgrade charge on our bill when we checked out. The front desk clerk did remove that extra charge once I presented the email documenting our complimentary upgrade. Nice hotel lacking a bit in attention to administrative details.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Cape Rey Carlsbad Beach, a Hilton Resort and Spa
Responded 1 week ago
Thank you for staying with us and taking the time to share your thoughts. We're glad you enjoyed the ocean view, and we appreciate your suggestions for improving administrative details. If you're in the area again, please come back to see us. Sincerely, Thomas Lee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$220 - $302 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hilton Carlsbad Oceanfront Resort & Spa
LOCATION
United StatesCaliforniaCarlsbad
NUMBER OF ROOMS
215
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CAPE REY CARLSBAD BEACH, A HILTON RESORT AND SPA $181 ($̶3̶0̶8̶) - Updated 2023 Prices & Hotel Reviews - CA

Frequently Asked Questions about Cape Rey Carlsbad Beach, a Hilton Resort and Spa
Which popular attractions are close to Cape Rey Carlsbad Beach, a Hilton Resort and Spa?
Nearby attractions include Poinsettia Point Village (0.4 miles).
What are some of the property amenities at Cape Rey Carlsbad Beach, a Hilton Resort and Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Cape Rey Carlsbad Beach, a Hilton Resort and Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Cape Rey Carlsbad Beach, a Hilton Resort and Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Cape Rey Carlsbad Beach, a Hilton Resort and Spa?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Cape Rey Carlsbad Beach, a Hilton Resort and Spa?
Conveniently located restaurants include Pelly's Fish Market & Café, Primo Pizza & Pasta, and Chandler's Oceanfront Dining.
Are there opportunities to exercise at Cape Rey Carlsbad Beach, a Hilton Resort and Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Cape Rey Carlsbad Beach, a Hilton Resort and Spa have an airport shuttle?
Yes, Cape Rey Carlsbad Beach, a Hilton Resort and Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Cape Rey Carlsbad Beach, a Hilton Resort and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Cape Rey Carlsbad Beach, a Hilton Resort and Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Cape Rey Carlsbad Beach, a Hilton Resort and Spa?
Many travelers enjoy visiting Leo Carrillo Ranch Historic Park (4.9 miles) and St. Michael's by-the-Sea Episcopal Church (4.8 miles).