Cape Rey Carlsbad Beach, a Hilton Resort and Spa
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Cape Rey Carlsbad Beach, a Hilton Resort and Spa
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#17 of 42 hotels in Carlsbad
Location
4.6
Cleanliness
4.6
Service
4.4
Value
4.1
Daily Resort Charge will be added to the room rate and includes: Internet access: Shuttle to and from South Ponto Beach: beach chairs, towels, umbrellas: 15% off spa treatments: bike rentals: 10% off retail at Surf Ride Adventure Lounge: 10% off Coastal eBike rentals: local calls. Situated next to the Pacific Ocean, Cape Rey Carlsbad Beach, a Hilton Resort and Spa boasts an outdoor pool and an elevated spa area, on-site bar and restaurant. Our spacious rooms have great amenities including free Wi-Fi, 50-inch HDTV with extended channels, iPod docking station, microwave and a refrigerator at Cape Rey Carlsbad Beach, a Hilton Resort and Spa. A comfortable desk and seating area also featured in all rooms at the hotel. Select rooms offer balconies or patios with ocean views. Serving breakfast, lunch and dinner Chandler's Restaurant & Lounge is located on-site. The restaurant offers a menu inspired by locally grown fresh produce and features signature cocktails.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycles available
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Personal trainer
Restaurant
Breakfast available
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Poolside bar
Hiking
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Ocean View
Languages Spoken
English
Location
Full view
52Somewhat walkable
Grade: 52 out of 100
13Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Contact
1 Ponto Road, Carlsbad, CA 92011-4620
Getting there
Rental CarsSee rental cars from $40/day
2054Reviews33Q+A100Room tips
Reviews
Traveler rating
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Everything was near perfect. From the room with the ocean view, the courteous staff to the wonderful pool. Rooms were tidy and clean. To the leadership team, you have an excellent crew! Everyone was positive, upbeat, and accommodating. I recommend a stay here. My only beef: not enough places to hang towels in the bathroom. :)
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Date of stay: August 2022Trip type: Traveled with family
Room Tip: Walk across the street to catch the mesmerizing sunset. It never disappoints.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
Please understand that if you are concerned about the happiness and safety of you and your family, this resort is a treat! They are well staffed, for bell and valet service. There is a parking lot right by, the walk to which is beautiful! However Valet is only $5 more. Go for Valet! They will treat you good. The restaurant is amazing, so is the pool. Gym is top notch. They have shuttle service to the beach. Great ambience, and the room is great. Very comfy stay, and I would stay here again and spend a little more money rather than stay at a trashy dump somewhere else.
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Date of stay: June 2021
Location
Service
Sleep Quality
Room Tip: Shuttle to beach, amazing customer service (valet and bell), safe and spacious rooms, amazing...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from General Manager, General Manager at Cape Rey Carlsbad Beach, a Hilton Resort and Spa
Responded Jul 2, 2021
Dear Vineet, We're so glad to hear that you liked your stay at Cape Rey Carlsbad Beach, a Hilton Resort and Spa. Thank you for the kind words regarding our convenient valet, comfortable accommodations, delicious restaurant, and friendly staff. It would be a joy to see you and your family again soon. Sincerely, Thomas Lee General Manager
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We enjoyed our stay. Nice resort feel to it. Staff was very efficient and helpful. Only complaint is the rooms are noisy between the air and whatever else kept turning on during the night. Also parking is not included. The site I reserved through did not mention this so plan on an extra $25 to $35 per night.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Cape Rey Carlsbad Beach, a Hilton Resort and Spa
Responded 4 days ago
Dear Jeff, We’re so delighted to hear that you chose to celebrate your anniversary with us! It’s an honor to be a part of this important day, and we hope your experience here made it extra special. Thank you for highlighting our friendly team and for identifying areas where we can improve for the future. We wish you many more years of happiness and look forward to seeing you again soon! Sincerely, Thomas Lee General Manager
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Had a nice strawberry and pineapple dole whip with coconut cream on it to die for… it was the most delicious treat ever.. white chocolate strawberries were the best, dipped strawberry rice crispy treats, strawberry red velvet cookie was also good but the strawberry/ pineapple swirl with coconut cream by far the best!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Cape Rey Carlsbad Beach, a Hilton Resort and Spa
Responded 4 days ago
It was a pleasure to welcome you as our guest, and we're elated that you thoroughly enjoyed dining with us. We work hard to meet expectations like yours, and we're happy to hear we hit the mark with our delicious offerings! Should your travels bring you back to the area, we hope you'll consider dining with us again. Sincerely, Thomas Lee General Manager
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Nice location - easy into Leucadia or Carlsbad. Plus, great sunsets! High service level - very attentive to guests. Nice room. Only spent one night there between stays at airbnb stops along the coast, but would recommend.
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Cape Rey Carlsbad Beach, a Hilton Resort and Spa
Responded 4 days ago
Dear Brett, Thank you for choosing our resort for your recent stay in Carlsbad. We're glad you had a wonderful visit with us and that you enjoyed our lovely location, gorgeous views, excellent accommodations, and attentive staff. It's the best compliment knowing you recommend us to fellow travelers. Please allow us to host you again at Cape Rey Carlsbad Beach, a Hilton Resort and Spa. Familiar faces are a welcome sight, so come back soon! Sincerely, Thomas Lee General Manager
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We really enjoyed staying at Cape Rey! The hotel is in a really fancy area surrounded by beautiful homes and shopping. Nice convenient and secure parking. We drove out from Texas and when we arrived the outside staff was really friendly and set a good vibe helping with luggage as well as helpful, friendly check-in staff. Hotel is beautiful and has a great restaurant and bar. Great bartenders. The 1st room had a small a/c glitch and the engineering person went out of his way to help us switch immediately to another room. We were able to walk across the street to the beautiful beach in minutes. I recommend checking out the camp store bistro on the beach. The pizza is excellent. Housekeeping service was thorough. Overall a very Happy beach vacation spot and perfect for family.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Cape Rey Carlsbad Beach, a Hilton Resort and Spa
Responded 4 days ago
It's an honor to have earned your excellent review of Cape Rey Carlsbad Beach, a Hilton Resort and Spa! We're delighted you enjoyed our beautiful surrounding area and easy beach access. Our team is also proud that our warm hospitality, great amenities, and speedy room reassignment made your stay outstanding. Many thanks for your enthusiastic praise, and we hope to see you again! Sincerely, Thomas Lee General Manager
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I spent one night at this hotel on a Thursday evening in July. Selected my room and checked in via their iOS app, but still had to go to the front desk to ask for the HHonors bottled water, and get a parking pass to place on my car's dashboard. Overall stay was nice. Many families were using the public areas, especially the pool and hot tub. Staff was friendly. A couple of minor issues: My pillows went flat throughout the night, and I had to stack them and fluff them up to have sufficient support. The mattress was firm. Also, one of the two gated doors to the pool area didn't work with my badge, and these doors don't automatically close and lock behind them, so half of the time they were ajar.
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Date of stay: July 2022Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Cape Rey Carlsbad Beach, a Hilton Resort and Spa
Responded 1 week ago
Dear Frank, Thank you so much for taking the time to leave us your feedback, and we're happy to hear that you had a great time with us overall at Cape Rey Carlsbad Beach, a Hilton Resort and Spa. We'll keep your comments about our amenities in mind as we continue to make changes, and we hope to see you again soon. Sincerely, Thomas Lee General Manager
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Overall, a great place to stay. The room was clean, well appointed and comfortable. We were on the 2nd floor overlooking the pool. The room was well sound-proofed which I was thankful for. The staff was very enthusiastic and friendly. We ate in the restaurant several times and it was an enjoyable experience. The reason i didn’t rate this 5/5 was because when I called different services throughout my stay (front desk, housekeeping, etc) the phone would not be answered. I had emailed and called to get a spa appointment with no response and when I needed to ask the front desk a question, i would wait and wait and wait.
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Date of stay: August 2022Trip type: Traveled with family
Room Tip: Pay by the day for parking: $26 for self park and $31 for valet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Cape Rey Carlsbad Beach, a Hilton Resort and Spa
Responded 1 week ago
Your kind words mean the world to us, and we're thrilled that our clean, comfortable accommodations impressed you. While we apologize for any issues reaching us over the phone or online, please know that our team is always available at the front desk itself to assist you in any way possible. Despite this, we hope you'll give us another chance the next time you come to the area. Sincerely, Thomas Lee General Manager
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We will never stay at this resort again. Very expensive and not Hilton quality. We asked for a hyper allergenic room which it wasn’t, they assured us it would be deep cleaned which it wasn’t and I also asked for a pet free room which it wasn’t. The carpet had stains the bedskirt had stains we had to clean the lampshades off because it had layers of dust. Our air conditioner stopped working a maintenance person came and fixed it he was very nice. We explained the problems to him about our room and he assured us that he would speak to management which we never heard from anyone. I will never stay at this hotel again! Their website makes it seem like this hotel is beautiful but it’s not. I am a Hilton diamond member and also a Hilton Grand Vacation owner. I will express my opinion to Hilton corporate office regarding this resort, if you want to call it that.…
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Date of stay: July 2022Trip type: Traveled as a couple
Room Tip: Don’t stay at this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from General Manager, General Manager at Cape Rey Carlsbad Beach, a Hilton Resort and Spa
Responded 1 week ago
First, we want to thank you for being a valued Diamond member; we appreciate your loyalty. We are constantly working hard to provide a high-quality experience for all of our guests, so it is deeply disappointing to hear that we didn't meet your expectations. Your concerns regarding our accommodations will be discussed internally to ensure that we are meeting our own high hospitality standards. Thank you, and we hope you will consider staying with us in the future. Sincerely, Thomas Lee General Manager
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Our 2nd time staying here, would recommend. Only thing letting it down is that the rooms could use a refurb to modernise and we wished staff were wearing masks (COVID rates in the area were super high when we were there). Otherwise the pool, restaurant, WiFi, parking etc everything is good. The view out to the sea from the restaurant is really great (& worth mentioning the service in restaurant and food was really good). Will be back!
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from General Manager, General Manager at Cape Rey Carlsbad Beach, a Hilton Resort and Spa
Responded 1 week ago
We’re delighted to hear about your recent experience with us, and we’re so pleased that you recommend us to your fellow travelers! It’s great to know that our delicious offerings, plentiful amenities, and stellar service helped make your trip memorable. Thank you for taking the time to share your experience, and we look forward to welcoming you back soon! Sincerely, Thomas Lee General Manager
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PRICE RANGE
$301 - $439 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hilton Carlsbad Oceanfront Resort & Spa
LOCATION
United StatesCaliforniaCarlsbad
NUMBER OF ROOMS
215
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Claim Your Listing Frequently Asked Questions about Cape Rey Carlsbad Beach, a Hilton Resort and Spa
Which popular attractions are close to Cape Rey Carlsbad Beach, a Hilton Resort and Spa?
Nearby attractions include Poinsettia Point Village (0.4 miles).
What are some of the property amenities at Cape Rey Carlsbad Beach, a Hilton Resort and Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Cape Rey Carlsbad Beach, a Hilton Resort and Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Cape Rey Carlsbad Beach, a Hilton Resort and Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Cape Rey Carlsbad Beach, a Hilton Resort and Spa?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Cape Rey Carlsbad Beach, a Hilton Resort and Spa?
Conveniently located restaurants include Pelly's Fish Market & Café, Primo Pizza & Pasta, and Chandler's Oceanfront Dining.
Are there opportunities to exercise at Cape Rey Carlsbad Beach, a Hilton Resort and Spa?
Yes, guests have access to a pool and a fitness center during their stay.
Does Cape Rey Carlsbad Beach, a Hilton Resort and Spa have an airport shuttle?
Yes, Cape Rey Carlsbad Beach, a Hilton Resort and Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Cape Rey Carlsbad Beach, a Hilton Resort and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Cape Rey Carlsbad Beach, a Hilton Resort and Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Cape Rey Carlsbad Beach, a Hilton Resort and Spa?
Many travelers enjoy visiting Leo Carrillo Ranch Historic Park (4.9 miles) and St. Michael's by-the-Sea Episcopal Church (4.8 miles).