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Riverside Hotel is smack in the centre of Krabi Town, which is easily walkable to the main road in the day and at night. The nearest attraction from the hotel is the Mud Crab Sculptures (very distinctive and a great choice as landmark to identify)...More
Pros: Let's start with the location. The hotel is situated in the middle of Krabi town, easy access to a lot of tourists' hotspot. Room is very clean and the bed is comfortable, and they have free wifi in the room.
Cons: We arrived at...More
1 Thank BillNabilah
Response from Kamonchanok K, Guest Relations Manager at Riverside HotelResponded December 4, 2017
Greeting from Riverside Hotel - KRABI.
We would like to thank you for staying with us first of all.
By the way we really have no idea how you see the advertisement which you are saying this is misleading advertisement. We have 2...More
We stayed 1 night at this hotel, our room is located at nearby building (looks like just newly renovated/built), there is lift. Room is minimalist with mini fridge and balcony (dont expect much with the view). Good bed and good shower. We booked this hotel...More
Response from Kamonchanok K, Guest Relations Manager at Riverside HotelResponded June 15, 2017
Riverside Hotel would love to say thank you for your staying with us and also for your review.
The room you stayed is call "Standard Room with Balcony". This room type is located on the front building and you are right this building...More
The photo of this hotel on the site is the reception building only!! When you arrive you are given a key by staff and pointed in the direction of the car park behind the hotel. No one shows you so you have to stumble along...More
Thank Shirley M
Response from Kamonchanok K, Public Relations Manager at Riverside HotelResponded June 15, 2017
Dear Shirley M,
Riverside Hotel really like to say sorry for your disappoint of your stay.
The room you stayed is Standard Room which is not really new, to be honest but we really take the cleanliness seriously. According to your comment hear, it tells...More
Myself and two friends booked to stay here for 5 nights so we could do lots of day trips to the islands. I made sure when we booked I trip advised and looked at all photos for the room being chosen on booking.com.
Thank Lottie L
Response from Kamonchanok K, Guest Relations Manager at Riverside HotelResponded April 10, 2017
Dear Lottie L,
This is not surprising to see your review here as we all remember.
We are not gonna refuse all what you have said here and we are not gonna ask you to make it fair.
The room you booked via booking.com is...More