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COMO Uma Paro

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Airport Area, Paro 12001 Bhutan
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Traveler (676)
Room & Suite (169)
Dining (79)
Certificate of Excellence
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About

Location
Cleanliness
Service
Value
Certificate of Excellence
COMO Uma Paro offers luxury in the heart of Bhutan. Hotel guests enjoy sweeping views of the pristine Himalayas from the 37-acre estate, comprising a mere 20 rooms and nine villas with a design that is a subtle fusion of indigenous style, and a fresh, clean-lined modernism. COMO Uma Paro also offers adventure. The town of Paro, Bhutan's main cultural hub, lies nearby. Hiking, mountain biking and overnight luxury camping trips are all available. Guests can later restore and indulge in vital holistic therapies at COMO Shambhala Retreat, and dine in style at the Bukhari Restaurant, where local Bhutanese produce is blended with Indian and Western cuisine.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Darts
Airport transportation
Free internet
Wifi
Public wifi
Internet
Hot tub
Indoor pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Car hire
Business Center with Internet Access
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
Butler service
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Great View
Languages Spoken
English, French, Chinese, Filipino and 2 more
736Reviews7Q+A100Room tips
Traveler rating
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Popular mentions
Let’s start with the stomach, shall we? The food was insanely good, especially my golden buckwheat breakfast pancakes with pumpkin yogurt. The hotel was located at the top of a long narrow, switchback-ey road, where I held my breath to make our car smaller whenever we met an oncoming vehicle. Chilis drying on the house roofs, dogs and cows wandering aimlessly, and the dusty road combined to make the drive memorable. The hotel, was clean, the staff were smiling, and Uma Paro quickly became a home away from home. Nice gift shop, too!
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We just got back from a dream vacation to Bhutan. We stayed at two Como properties and Ghangtey Lodge. They were all wonderful. I enjoyed Como Paro for a number of things - the amazing staff, the wonderful food, the big property with a beautiful view and the firepit in the courtyard. The staff really makes the stay. They were all incredibly accommodating. The hotel was very clean and well appointed. We booked our trip through Como and had an amazing guide and driver throughout our stay. The gym and spa were great and if you like to run outside, the hill leading up to the hotel is a great workout. Thanks to everyone at Como for making it a very memorable location.
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We had a wonderful stay at Uma Paro. As in others properties of the chain, the rooms might be simple, but high quality ammenities are there. The property is gorgeous and well kept. The spa offered good service. The butt;er service was helpful. Check-in and out uneventful. Good wi-fi, which was important since we had only phone (but not data) coverage from our mobile provider. Food wad simple, but great.
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Man, I don’t really want to write this review. I LOVE this place. It’s my second time to Bhutan and I’ve stayed here both times. And until about 10 minutes ago, I haven’t stopped gushing about this place, the food, the service, the people. It’s amazing. You pay a pretty penny for it, but I knew that going in. Two weeks in Bhutan with Como isn’t something you do often! Reservations are easy, though. You get payment links from them...all you have to do is click the link, click “pay in full”, and plug in your credit card. Voila So, imagine my surprise on check-out when I was told I’d underpaid. That I still owed hundreds of dollars. How is that possible, I asked. Como literally takes the thinking out of the reservation process. I couldn’t have paid anything OTHER than what they told me I needed to pay. It’s actually impossible. Turns out, after 30 minutes of insisting, of showing the receipts and the invoices, that the mistake was on Como’s part. They had put in the wrong price on one of those payment links, and now, to close out my trip on an extremely negative note, they told me I needed to square up their mistake. Sara, the reservationist who made the mistake, came out personally to tell me how much I owed because she’d messed up. All told, the amount she had mistakenly not charged me was 1.5% of my total bill. I’m sorry, but you do NOT haggle with a guest over 1.5% of a total bill when the mistake is yours. I’m fuming. I love Bhutan and want to come back again. And I love this particular hotel. But boy am I leaving with a sour taste in my mouth.
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Response from VishalP1616, Manager at COMO Uma Paro
Responded 1 week ago
Dear enokimushroom Kuzu Zangpo La, Thank you very much for talking the time to share your recent stay experience at COMO Uma Paro on Tripadvisor. Whilst we are pleased that you have enjoyed your stay with us, in particular our food, service and the sincerity of our staff, we are truly saddened to hear that your stay was marred by a billing oversight. I have personally reviewed this with my team and acknowledge that a genuine mistake was made by us. I can appreciate your frustrations that this has caused and I agree that this could have been handled much better by our team. I sincerely apologize for this glitch and for a less than perfect stay with us. It has always been our endeavor to create a special and wonderful stay experience for our guest in all earnestness. I hope to have another opportunity to welcome you back to the Land of the Thunder Dragon and please do not hesitate to contact me personally for any assistance that you may require. Warmest regards, James Low
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We are a family of five. We stayed for one night (our first night in Bhutan). What an introduction to the country! The manager and his assistant personally came over to welcome us when we checked in and when we checked out. They really couldn't have been more welcoming and helpful. As to the hotel itself - it is a beautiful and tastefully designed hotel which meshes into its surroundings without spoiling the ambiance of the spectacular nature of where it is located. The rooms were tastefully decorated. We also had an excellent massage. Our children managed to find time to swim in the warm indoor pool. The view from the restaurant was also quite spectacular (the hotel is perched on the side of one of the slopes forming part of the wide U- shaped valley that makes up Paro - which, in and of itself, is a near uninterrupted sea of green vegetation). The food was also excellent - fantastic breakfast. After a near 20 hour journey to Bhutan, I thought it was worthwhile spoiling ourselves in a five star hotel for the first night of our vacation and what a wonderful stay it was!
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Response from VishalP1616, Manager at COMO Uma Paro
Responded 3 weeks ago
Dear Ramlin26, Thank you for your valuable time, 5* star rating and wonderful feedback to others on Trip Advisor. I am glad to learn that you enjoyed the facilities, cuisine and location of Como Uma Paro. Thank you once again for talking the time to review us. We look forward to yet another opportunity to welcome you back to the COMO Uma Paro and remain at your disposal for any assistance you may need in future. Tashi Delek Vishal Pradhan Rooms Division Manager
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ALSO KNOWN AS
uma paro hotel paro, uma hotel paro, paro uma hotel
LOCATION
BhutanParo DistrictParo
NUMBER OF ROOMS
29
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Frequently Asked Questions about COMO Uma Paro
Which popular attractions are close to COMO Uma Paro?
Nearby attractions include Rinpung Dzong (0.8 miles), Kyichu Lhakhang (3.7 miles), and Paro River (0.7 miles).
What are some of the property amenities at COMO Uma Paro?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at COMO Uma Paro?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at COMO Uma Paro?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at COMO Uma Paro?
Yes, free parking is available to guests.
What are some restaurants close to COMO Uma Paro?
Conveniently located restaurants include Authentic Pizza, Mountain Cafe, and Champaca Cafe.
Are there opportunities to exercise at COMO Uma Paro?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does COMO Uma Paro have an airport shuttle?
Yes, COMO Uma Paro offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at COMO Uma Paro?
Yes, dry cleaning and laundry service are offered to guests.
Does COMO Uma Paro offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at COMO Uma Paro?
The staff speaks multiple languages, including English, French, Chinese, Hindi, Japanese, and Filipino.