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Kichu Resort

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Lango, Paro 12001 Bhutan
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Traveler (259)
Room & Suite (77)
Dining (30)

About

#8 of 28 hotels in Paro
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Kichu Resorts is about excellence nurtured from perhaps the longest standing experience in the service business. Yet, we have come to realize that in the flux of ever changing demands, experience falls far short of the need of the times. Today, as the world transforms, so must we, always keeping abreast of that change. Accepting it as our biggest challenge and confronting it head-on.Kichu Resorts is about excellence nurtured from perhaps the longest standing experience in the service business. Yet, we have come to realize that in the flux of ever changing demands, experience falls far short of the need of the times. Today, as the world transforms, so must we, always keeping abreast of that change. Accepting it as our biggest challenge and confronting it head-on. This is because we owe it to our most valued age-old clients and to those that want to come aboard with us and test new waters. All we have to say is ‘Yes’ you’ll find us there,’ in the way you expect us to be to suit your need for a true break from what consumes your everyday lives, and give you something different – something, the memories of which will act as a salve against every tension that besieges you as you get back to the concrete jungle.Kichu Resorts is thoughtfully placed in the most idyllic settings to cover western and central Bhutan, the most sought destination of visitors worldwide. Our resorts are presently created in Paro, Wangdiphodrang and Bumthang with the explicit operandi of offering you the best of Bhutan. Kichu Resorts is an offspring of International Treks and Tours that pioneered the business of tourism in Nepal almost four decades ago. We have moved on since, relinquishing the plaudits of experience to honing ourselves to the expertise that is called upon by what our clients want today. Change is the call of the time in politics, socio-cultural reawakening and pretty much everything else. The only difference, or rather the deciding factor, is that in the service sector like tourism change is transparent; the tag of accountability hinged directly upon the business.What we can pompously boast about at Kichu Resorts is that we are naturally friendly; we don’t try to please, it is real. We are about a friendly opulence that blends with the surroundings as to be almost non-distinguishable because that is not what we want. We are about getting you lost in lavish rooms, suites, independent cottages where you have at your beck and call disciplined and attentive people with genuine big smiles. In the three picturesque valleys, our resorts merge in as part of the package from where familiarity is the advantage with which you begin your explorations.We have set bars with the ambiance of each valley; elegant mountain dining that is almost ambrosial to the place and pampering spas that will melt away the tensions of the real world. Our restaurants run the gamut of offering s from spicy Bhutanese cuisine to the continental and of course, the secret recipe of the valley itself. We want to attract and welcome people who want the very best and in return want their acclaim as a resort that delivers just that. All we have to say is ‘relax, you’re home’ and all we expect that you will come home more often.A new paradigm – the Kichu Resorts wayKichu Resorts is where the adventure and exploration begins. It is our vision that you are setting out from home into a new dimension of discovery. Tourism, given the time constraints, is today all about seeing as much as possible within the shortest time allowed. It is about having fleetingly been through a nation without actually getting any insight into what could well be called having known a place or its people.In the case of Bhutan, a night halt or a day spent in a district falls far short of what is there to see and absorb. By choice of location, Kyichu resorts offer districts that encapsulate the history of Bhutan in hundreds of temples, time-warped life styles, culture and tradition, environment and more. We specialize in short excursions to day-long trips that give you the opportunity to capture the very essence of the nation in its entirety. And at the end of fruitful day of total immersion, we are there to welcome you home again.
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Sanjukta D wrote a review Dec 2019
17 contributions6 helpful votes
This is a review of our stay in Kichu resort Paro - deluxe room, from 26 to 28 December 2019. Overall, will not return to Kichu resort to stay - sexist staff and very poor restaurant service being the two main reasons. The two main issues: 1. Sexism and gender bias by hotel staff On multiple occasions, from the hotel reception to the restaurant staff, there was a sexist behavior. They didn't address me and only addressed my make partner. In the restaurant during breakfast and dinner, the servers didn't ask me if I wanted anything but only my male partner, infact they also didn't ask before clearing my plate but started clearing as soon as the male partner said he is done with his food, clearly there was food on my plate and I was eating but it didn't matter to them.  Throughout they only addressed the man and not me in the couple, always addressing sir and ignoring the 'madam'. The hotel reception staff was no different, even during checkout when I was making the payments, they still kept addressing 'sir' to my male partner and ignored me. This is unacceptable, discriminatory and very poor treatment.  2. Restaurant service and staff The restaurant staff was the worst. We ordered dinner on 27 night at 6:50 pm for room service. No dinner came till 8 pm. We called the restaurant and inquired what happened to our order. The restaurant staff behaved clueless and said could you repeat the order, not sure who took it, can you tell the name of the person who took the order, let us get back to you. No one called till 8:10 pm. We called the reception and asked them to figure this out. No one called back. At 8:20 pm we called the restaurant back and asked what happened, the restaurant staff said that we will send the food. At 8:30 pm the food arrives, without any plates or spoon/fork to eat. On checking we find that it is the wrong order and the quantity is abysmal (we had eaten two meals at the restaurant so we knew of the quantity). On asking we figure that the restaurant staff dumped some food from the buffet which was not our order and didn't bother to inform us. We offer to go and eat the buffet as we are very hungry by now. At the buffet counter we talk to the restaurant staff as to what went wrong with our order. No apologies from the restaurant staff, they put the blame on us that we ordered things that were not available and they called us to confirm it. This was shocking! No one told us that items we ordered are not available and no one called us. When we confronted the restaurant staff regarding this, the lady who was very rude to us just walked away. We asked to meet the property manager. The manager came, forced the youngest employee to apologise, which was a very poor thing to do. We requested to not do that and listen to what happened. The manager listened and said apologies for what happened. We ate and left. Later in the night, the youngest restaurant employee and one more person came to apologise at our room. Feel sad for the employees who were sent as they were scapegoated. The restaurant staff really needs to get their act together. Very unprofessional and rude. The only two good things about Kichu resort were bed warmers and the late evening staff who was very responsive and helpful. Overall, would give it a miss and never stay again, it was the most harrowing experience in our entire Bhutan trip which involved a home stay, heritage hotel stay among other accommodations and Kichu resort stay was definitely the worse.
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Date of stay: December 2019Trip type: Traveled as a couple
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Response from ngawang c, General Manager at Kichu Resort
Responded Jan 20, 2020
Dear Madam, I would like to again apologize regarding your inconvenience. I had already discussed all the problems you had faced to my team after speaking to you and I made sure that they did not repeat the same mistake again. I also crossed checked in the morning if everything was okay and the response I got was everything is fine. Now you are mentioning that the staff was sexist and rude to you. If you were not happy you could have spoken to me. I have even apologized in behalf of them however I cannot except the fact that you are calling them sexist which I’m most certain they are not because I personally spend a lot of time with them and I know they are not sexist or else they would not be working at the Kichu Resorts. Lastly, I would like to thank you for choosing kichu resort and we wish to serve you better in the future. Thanking You General Manager
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Garry M wrote a review Dec 2019
Melbourne, Australia84 contributions11 helpful votes
We stayed here in a cabin for a couple of nights. It was big, with a sitting area, bedroom area (single beds) and bathroom - where you had to turn the “Geiser ” on at least 30 minutes before you wanted a shower, then wiggle your nose the right way to get a good combination of hot/cold water ! All part of the travel experience The staff were extremely friendly and knocked themselves out to help you The food was plentiful and good
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Date of stay: December 2019Trip type: Traveled as a couple
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Travel enthusiast wrote a review Dec 2019
Mumbai, India7 contributions
First of all - To all readers, Bhutan is a country less known and less travelled. I personally feel it is a blessing for present-day tourists. As Bhutan has preserved nature, had laid down rules for pollution control, traffic rules, and many others for preserving ecology, thus Bhutan is rightly a country of Happiness. for travellers expecting man-made luxuries, Bhutan is not the place - travel to explore nature, travel to learn about health, about spirituality and humanity. Travelling by road or flight both are feasible, but one should experience the landing and take off from Paro airport the only major airport of Bhutan. Only few senior pilots have flying licence to operate in this sector. Kichu resort, Paro is an abode for your mind and soul. Good food, nature, and great hospitality. Situated by the side of a river overflowing the resort boundaries. One can learn Archery and can engross half a day in the art and game of archery - they have experienced instructors for that. One can try local and national dress of Bhutan and photograph yourself. Kichu Resorts offers Spa and will guide you about the medicinal herbs available in Bhutan. Do book in advance for at least 5 to 7 days and explore in and around Paro. ADVANTAGES OF BHUTAN TOURISM 1, NATURE 2. TREKKING 3. RIVER RAFTING 4. PHOTOGRAPHY 5. MUSIC CREATION 6. SCRIPT WRITING 7.ROAD TRIPS ON CYCLE OR BIKE 8.BUDDHISM 9. MEDITATION 10.HERBAL HEALTH
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Date of stay: May 2019
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Room Tip: pond view cottages
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Ma Na wrote a review Nov 2019
Ambala, India242 contributions104 helpful votes
Only best point of this resort is location, which covers all its negatives. River is flowing near the resort , with amazing views of sunrise on mountain peaks. Large and beautiful gardens with load of fruits for morning and evening walks. In night , you can enjoy Bonn-fire . We stayed at cottage no. 58, having no WiFi , however staff tried its level best. Food served in the restaurant is not hot , may be their kitchen is far off . Food lacks in variety as well as taste. Below average food quality.
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Date of stay: October 2019Trip type: Traveled with family
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Suzanneandsam wrote a review Oct 2019
Wallington, United Kingdom158 contributions62 helpful votes
I wouldn’t recommend staying here. We had a room on the top floor of the main building and it was basic to say the least. The beds were extremely hard...was is a mattress or a block of wood on the bed? The electrics in the room were very dodgy - nothing seemed to fit into the plugs, you had to really shove them in. The bathroom is random - slabs of slate type rock on the walls and incredibly slippery tiles on the shower floor - be careful! The service I am afraid was slow and communication between teams were poor. The dinner buffet was basic and very western influenced, which was a shame as traditional food is what we really wanted to taste! I’m afraid I would not stay here again
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Date of stay: October 2019Trip type: Traveled with friends
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PRICE RANGE
$110 - $132 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kichu resort paro hotel paro, kichu hotel paro
LOCATION
BhutanParo DistrictParo
NUMBER OF ROOMS
43
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Frequently Asked Questions about Kichu Resort
Which popular attractions are close to Kichu Resort?
Nearby attractions include Paro Taktsang (3.2 miles), Rinpung Dzong (3.5 miles), and Kyichu Lhakhang (0.5 miles).
What are some of the property amenities at Kichu Resort?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Kichu Resort?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Kichu Resort?
Yes, free parking is available to guests.
What are some restaurants close to Kichu Resort?
Conveniently located restaurants include Mountain Cafe, Authentic Pizza, and Champaca Cafe.
Are there opportunities to exercise at Kichu Resort?
Yes, guests have access to a sauna during their stay.
Does Kichu Resort have an airport shuttle?
Yes, Kichu Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kichu Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Kichu Resort?
Many travelers enjoy visiting Paro Taktsang (3.2 miles), Rinpung Dzong (3.5 miles), and Drukgyel Dzong (4.9 miles).
Does Kichu Resort have any great views?
Yes, guests often enjoy the mountain view available here.