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DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza

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1995 S Bascom Ave, Campbell, CA 95008-2201
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (160)
Room & Suite (71)
Dining (14)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 9 hotels in Campbell
Location
Cleanliness
Service
Value

Finding an ideal family-friendly hotel in Campbell does not have to be difficult. Welcome to DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza, a nice option for travelers like you.

DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza is a family-friendly hotel offering a flat screen TV and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features a 24 hour front desk and room service. Plus, guests can enjoy a pool and breakfast, which have made this a popular choice among travelers visiting Campbell. For guests with a vehicle, free parking is available.

Campbell has plenty of barbeque restaurants. So when you’re here, be sure to check out popular spots like Hick'ry Pit Original, Grill 'Em Steakhouse, and Little Lou's barbecue, which are serving up some great dishes.

Looking to explore? Then look no further than Ainsley House (0.5 mi) and Campbell Historical Museum (0.6 mi), which are some popular Campbell attractions – all conveniently located within walking distance of the hotel.

DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza puts the best of Campbell at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Breakfast available
Business Center with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Paid internet
Hot tub
Outdoor pool
Heated pool
Breakfast buffet
Banquet room
Meeting rooms
Convenience store
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Room service
Safe
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
1084Reviews3Q+A100Room tips
Traveler rating
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Popular mentions
Kulveen wrote a review Jul 22
1 contribution
We booked this area for our engagement party. It's a small outdoor space that was able to comfortably fit 80 people, which was very helpful during the pandemic. Emily, the manager, was very easy to work with. She replied to emails very quickly and was able to accommodate everything that we asked for. Everything went smoothly the day of. Israel, who was in charge the day of, was also very easy to work with. He communicated really well and helped us with anything that we needed. I would definitely book this place again for any outdoor events that we may need.
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Date of stay: July 2021
Service
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Valerie B wrote a review Apr 2021
seattle, United States3 contributions1 helpful vote
Hotel's Favorite
Do not look past the Hilton Double Tree of Pruneyard. I held an event here, utilizing the beautiful outdoor spaces (about 60 ppl). Not only was the hotel accommodating to my short timeline, they were also very affordable and reasonable for all that was provided. I was especially impressed with the staff. Emily helped coordinate my event, zooming, phone calls and emails prior to the event, and then during she was joined with a team of smiling faces. I didn't feel any stress the day of, because they all pitched in. The hotel provided a lot of furniture and props so I was not overwhelmed with rentals. The hotel itself was beautiful, clean, accessible and inviting. The rooms were very nice, and hotel staff very sweet and professional. If you have looked at this for your trip or event - seriously consider making this your place! It was in perfect proximity to anything you would need.
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Date of stay: April 2021
Value
Service
Sleep Quality
Room Tip: This hotel was very accessible for handicapped guests. The showers and beds were great, all...
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Response from Jared Kam, General Manager at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza
Responded Apr 16, 2021
Dear Valerie_Brazelton, Thank you so much for the 5-star review of the DoubleTree by Hilton Campbell - Pruneyard Plaza - we are so pleased that you enjoyed your event experience with us! We were so honored to host your event and hope to have the opportunity to work with you again in the future! Sincerely, Jared Kam General Manager DoubleTree by Hilton Campbell - Pruneyard Plaza
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rocking2babies wrote a review Jul 7
Sacramento, California1 contribution
Nice clean room, loved that it was easily accessible to the restaurants and shopping courtyard. Very quiet and had no problem getting in and out. The location was perfect and easy to get too. The option of masks was no mask if fully vaccinated.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
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Sleep Quality
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Response from Ashkan Khorrami, Other at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza
Responded 2 weeks ago
Dear rocking2babies, I would like to thank you for taking the time out of your day to provide us with such a fantastic review. I am so happy to learn that your family enjoyed their experience with us. Our location and amenities are perfect for families looking for a staycation or choosing to stay with us when they are in town. I am also happy to hear that the cleanliness of our property stood out to you, as it is one of our top priorities throughout the hotel. We hope to have another opportunity to welcome you to our property when you visit Campbell. Please let me know if there is anything we can do for you. Have a wonderful day, Ashkan Khorrami Assistant General Manager DoubleTree by Hilton Campbell - Pruneyard Plaza
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MAbelini wrote a review Jul 6
Boston, Massachusetts782 contributions189 helpful votes
+1
My family of four stayed at this hotel for five nights to attend my oldest son's wedding. He had the bridal suite on the 3rd floor and myself, husband, son and daughter shared another room at the other end of the 3rd floor. We were very pleased with so many aspects of our stay. This was still during COVID restrictions, so there were some inconvenient yet anticipated restrictions. We wore masks in all public areas. There was only one elevator functioning and only one family allowed on at a time, so we either took the stairs to the third floor or waited for our turn. (The stairs are at the far end of the corridors and not central in the hotel, so not particularly convenient). Pool time was book in hourly blocks - we reserved one in the evening which we cancelled and one on the morning of the wedding which we used for a relaxing break before the festivities began. The fitness room was kept locked, but the front desk always opened it when requested. There was no breakfast buffet nor any packaged breakfasts offered to guests during our stay. They did have their extremely delicious warm chocolate chip cookies available. Daily, I stopped by the front desk and requested that afternoon snack! Rooms were cleaned upon request. We asked for one cleaning during our stay which was handled very promptly. The staff was very accommodating and friendly. We had several changes to our reservation during our stay, even necessitating moving and then canceling an extra room for one night. The did not charge us for any of these changes which was very much appreciated. We requested and received extra pillows, blankets and towels. We exchanged the towels with the housekeeping staff when we saw them in the hallway. In addition to the friendly and responsive front desk staff, their function manager, Jonathan, who helped us with our room reservation prior to our visit, was very helpful as well. Our room was very comfortable and spacious. With all our special occasion clothes, we had lots of luggage for the four of us and everything fit with room to spare. The wardrobe was too short for our long dresses, so we kept one of the luggage trolleys and hung them up there during our stay which worked perfectly. We used the in room safe, fridge, the iron/ironing board and the hair dryer that were all complimentary in the room. This hotel was in an extremely convenient location. It is part of the Pruneyard Plaza. There is a back exit from the hotel that leads you out to the middle of the plaza. Without having to move our car, we were able to eat all our non-wedding focused meals at the Pruneyard. This plaza had places to relax and other shopping as well (Trader Vics for some room snacks, Marshalls, a book store and a bike rental shop for use on the nearby Los Gatos Bike Trail). There is a fun selfie station in the lobby and some seating in the lobby and outside in the back for relaxing. Although this hotel is not luxurious and could use a little updating, it met all our needs and we would definitely stay here again.
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Date of stay: May 2021
Cleanliness
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1 Helpful vote
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Response from Ashkan Khorrami, Other at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza
Responded 2 weeks ago
Hello MAbelini, I would like to thank you for taking the time out of your day to provide us with such a fantastic review. I am so happy to learn that your family enjoyed their experience with us, especially on such a memorable weekend. As restrictions continue to adjust, our mission is to be as safe and accommodating as possible. We hope that in the next few weeks our restaurant will be open to all of our guests for breakfast. Once again, I thank you for choosing the DoubleTree by Hilton for your son’s wedding. We hope to have another opportunity to welcome you to our property when you visit Campbell. Please let me know if there is anything we can do for you. Have a wonderful day, Ashkan Khorrami Assistant General Manager DoubleTree by Hilton Campbell - Pruneyard Plaza
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adrianrobison wrote a review Jun 2021
Los Angeles, California1 contribution
The location is top notch. The room however is whack. We got the suite. It was very large. They did not fill the room up with anything special. It echoed because it was so large with nothing “extra” added to it. They should have added extra furniture to justify having that space. I would have been better off getting the smallest room.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: June 2021
Value
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Location
Cleanliness
Service
Sleep Quality
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Response from Ashkan Khorrami, Other at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza
Responded 3 weeks ago
Dear adrianrobison, I would like to first and foremost thank you for taking the time out of your day to provide us with a review of your experience while staying at the DoubleTree by Hilton Campbell. Our goal is to exceed our guests' expectations and I am so sorry that we missed the mark on your recent stay. Although we do have the options of placing additional furniture inside the room, the King Junior Suites are typically left open to accommodate families with kids, wedding parties preparing for their special day, and long term guests who have a lot of personal items. With that being said, on your next visit any members of our team would be happy to provide you with any additional chairs, couches, or both to make your stay much more enjoyable. We hope to have the opportunity to host you in the near future. Please let me know if there is anything we can do for your. Regards, Ashkan Khorrami Assistant General Manager DoubleTree by Hilton Campbell - Pruneyard Plaza
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PRICE RANGE
$133 - $425 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pruneyard plaza campbell, hotel pruneyard plaza
FORMERLY KNOWN AS
PruneYard Plaza Hotel
LOCATION
United StatesCaliforniaCampbell
NUMBER OF ROOMS
169
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Frequently Asked Questions about DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza
Which popular attractions are close to DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza?
Nearby attractions include The Pruneyard (0.04 miles), Ainsley House (0.5 miles), and Campbell Historical Museum (0.6 miles).
What are some of the property amenities at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza?
Some of the more popular amenities offered include free wifi, a pool, and a fitness center.
Which room amenities are available at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza?
Guests can enjoy breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza?
Yes, free parking is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza?
Conveniently located restaurants include Naschmarkt Restaurant, Aqui Cal-Mex, and Pacific Catch.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza?
Yes, guests have access to a pool and a fitness center during their stay.
Is DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza located near the city center?
Yes, it is 0.6 miles away from the center of Campbell.
Are any cleaning services offered at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza?
The staff speaks multiple languages, including English and Spanish.