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DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza

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1995 South Bascom Avenue, Campbell, CA 95008 (Formerly PruneYard Plaza Hotel)
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DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza
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694 Reviews from our TripAdvisor Community

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Showing 680: English reviews
Beijing, China
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Found this hotel on a business trip. The rooms were large and clean. Wifi has reasonable speed. Hotel did not have its own gym which was fine. Gym was lacking in weights, rack and barbells. Location is perfect with many restaurants within walking distance.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank DavidPhang
London, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great location, helpful staff, really nice room, lovely atmosphere. The hotel is location in a nice spot next to restaurants and shop. My room was kept clean and device was lovely, Just a little face lift needed in hall way decor. All in all, I had a lovely time at the hotel.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Bre I
United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The hotel is the middle of lots of really good restaurants and Trader Joes and Whole Foods. All within walking distance. The room was clean. The staff is excellent. Make sure you ask for a room away from the pool.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Karla W
Marion, Ohio
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We were greeted upon arrival at the hotel as Hhonor members. We had expected to take the complimentary shuttle from the airport as advertised but found that service had been cancelled. This is an unexpected $35 taxi ride each way. Our room was clean and nicely decorated.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Steven S
Milpitas, California
1 review
3 of 5 stars Reviewed 1 week ago NEW

The location of the hotel is fantastic. I do like the cleanliness of the hotel. However the bathroom and also the carpet throughout the hotel can use a makeover! Staff are very helpful and friendly. The recent renovation of the lobby is great and spacious.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Stefanie G
Claremont, California
1 review
4 of 5 stars Reviewed 1 week ago

Location is next to several good restaurants and shopping center. Easy access to freeways. Rooms could use an update, but very clean. Employees very friendly and helpful. Breakfast buffet had a wide variety of foods. Would definitely stay again.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Pamela M
Hyderabad, India
Level Contributor
14 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Very good hotel surrounded by so many restaurants. The rooms are big and equipped all the required stuff. Staff is very caring and always ready to help. They also serve you cookies when you check-in, makes you feel like home.

Helpful?
Thank TrippSavy
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great hotel in a wonderful location. Staffing needs some training in basic customer service listening and followup. I will be back again in two weeks so i understand how first experiences can be so to err is human and to forgive is devine.

Helpful?
Thank Chas F
Dallas, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I often stay at this hotel for business/pleasure because of the ability to enjoy shopping (Whole Foods, Trader Joe's, Marshall's), restaurants (Pacific Catch, Rock Bottom, Indian), bakeries and movie theater within short walking distance. The rooms are being upgraded and the staff at the front desk are very customer focused. the gym has all you need to keep your workout... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jesse R
DTHotel, General Manager at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza, responded to this review

Jesse, Thank you for sharing your review of our hotel. We appreciate the feedback from such a loyal guest! I am glad that you are enjoying our proximity to the Pruneyard Shopping Center. I hope you have had a chance to try our new restaurant PY Kitchen and Bar. I will also share an insider secret, we begin work on... More 

Santa Rosa, California
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This was not a good experience and I do not recommend anyone staying here. We did not have a good experience staying at this hotel. Biggest complaint - We stayed in a junior suite, the best room that they have. The room that we had was overlooking the pool and on top of the restaurant. It was super noisy from... More 

Helpful?
1 Thank travelintuck
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza, responded to this review

Dear travelintuck, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and will reach out to you shortly to further assist. We hope that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza

Address: 1995 South Bascom Avenue, Campbell, CA 95008 (Formerly PruneYard Plaza Hotel)
Location: United States > California > Campbell
Price Range: $160 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza 3.5*
Number of rooms: 171
Reservation Options:
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Also Known As:
Pruneyard Plaza Campbell
Hotel Pruneyard Plaza
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