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The price you found is 12% lower than this hotel's average rate of $150/night.
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
All reviews san jose double tree warm cookies within walking distance silicon valley restaurants and shops los gatos location is great business trip first floor nice room yogurt continental breakfast easy access free parking beds were comfortable santana row
The Pruneyard has many shopping and dining options. Big rooms, small outdoor lounge, small outdoor pool, nice lobby. Campbell has many great shopping and dining options and the Los Gatos Creek trail is right on the backside of the Pruneyard…you can take the path all...More
Review collected in partnership with DoubleTree by Hilton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
So it's located in a shopping center. You might love that or not care. I live in the boonies, in the woods so for me it's fun! Only 10-15 minute drive from the airport. Coming from the east coast I was up bright and early...More
I called for room service and the gentleman hung up in my face without taking my room number. I called back he told me 40 minutes for cake and mimosas. He never came. I called an hour later and he told me the kitchen was...More
Review collected in partnership with DoubleTree by Hilton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Date of stay: December 2018
Thank Brittany P
Response from DTHotel, General Manager at DoubleTree by Hilton Hotel Campbell - Pruneyard PlazaResponded 4 days ago
Brittany,
I am very sorry to hear about your experience with our restaurant team. As you have experienced in the past, this certainly not our standard for service. I will be sure that share your feedback with our food and beverage manager to address this...More
This hotel was extremely noisy, the plumbing in our room was so loud, both toilet and shower that I'm sure it shook the rooms around us. The room was nothing fancy and not even super clean, the bed was hard and the staff was not...More
Date of stay: December 2018
Thank mhadreas
Response from DTHotel, General Manager at DoubleTree by Hilton Hotel Campbell - Pruneyard PlazaResponded 1 week ago
Mhadreas,
I am very sorry to hear that you did not have a typical Hilton experience when staying with us. I would welcome an an opportunity to make it right, please reach out to me at sjcpp_gm@hilton.com or 408-558-4283.
Thank you,
Dale
We have used this hotel for new employees to stay during their week of orientation. The last few times, the new employees have shared this displeasure with the hotel and the hotel's inability to remedy the situation. The high rate does not equal the hotel's...More
Review collected in partnership with DoubleTree by Hilton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Date of stay: December 2018
Thank Roving15323138054
Response from DTHotel, General Manager at DoubleTree by Hilton Hotel Campbell - Pruneyard PlazaResponded 1 week ago
Roving15323138054,
I am very sorry to hear that you and your team are disappointed with the accommodations of our hotel. While we have not begun our rooms renovation, we have done extensive updates to the public spaces in the hotel, and will continue to update...More
Response from Maricela P | Property representative |
Hello Miss Maci W.
Thank you for the note and reaching out! The information about "free breakfast" is incorrect. We sincerely apologize for the error. We are very surprised that this was showing on the site. This has been... More
Hello Miss Maci W.
Thank you for the note and reaching out! The information about "free breakfast" is incorrect. We sincerely apologize for the error. We are very surprised that this was showing on the site. This has been corrected. Should you have any questions or concerns please do not hesitate to contact me at 408 558 4283
Maricela Prudhomme
Response from Maricela P | Property representative |
Dear Ron0913,
Thank you for your inquiry.
The old continental was indeed a bit weak. Our new Doubletree continental breakfast includes fresh baked muffins, croissants, cinnamon rolls and other assorted pastries. We have... More
Dear Ron0913,
Thank you for your inquiry.
The old continental was indeed a bit weak. Our new Doubletree continental breakfast includes fresh baked muffins, croissants, cinnamon rolls and other assorted pastries. We have also begun carrying gluten free options for bread and pastries as well. Assorted yogurts, fresh cut fruit (honey dew, cantaloupe, pineapple and strawberries). Four different types of cereals, steel cut oatmeal, bagels, toaster breads, 4 different types of juices and Starbucks coffee. Should diamond guests be interested in enjoying the hot buffet. The hotel offers a reasonable discounted price. Please contact the hotel directly to obtain this information. Thanks again and we look forward to seeing you real soon!
Best Regards,
Maricela Lau
General Manager
