Larkspur Landing Campbell
550 W Hamilton Ave, Campbell, CA 95008-0511
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$159
Free cancellation until 08/19/22
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About
#4 of 9 hotels in Campbell
Location
4.2
Cleanliness
4.3
Service
4.1
Value
4.1
GreenLeaders Bronze level
Suitable for extended stay and corporate housing, each of our hotels go to extraordinary lengths to create a truly restful and relaxing home away from home, whether you're visiting for sales meetings or a hard-earned vacation. Our common areas and suites emphasize efficiency and feature complimentary conveniences such as exclusive FeatherBorne(R) Beds, business centers, nourishing Healthy Start Continental Breakfasts and our signature friendly, genuine hospitality. At Larkspur Landing Campbell, we've thought through all of the details. You'll enjoy a comfortable extended stay experience with fully equipped in-room kitchens, DVD players, free wireless Internet access and even a grocery shopping service. Whether you're here on business, relocating from another city or traveling with your child's sports team, you'll appreciate the character and charm that extends from our craftsman-style design right through to our warm, sincere service.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Non-smoking hotel
24-hour front desk
Parking
Wifi
Meeting rooms
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English
Location
Full view
49Car recommended
Grade: 49 out of 100
41Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Contact
550 W Hamilton Ave, Campbell, CA 95008-0511
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Rental CarsSee rental cars from $50/day
327Reviews2Q+A88Room tips
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I recently stayed because of work and having recently moved to the area was unfamiliar with the Larkspur Landing Franchise. I cannot say enough good things about the staff at this location. When I arrived at 3pm to check-in there was of course a long line of people trying to check-in at the sane time. Melissa was working, the lobby was full, she managed to check-in and completely clear out the line in the lobby in less than 15min ALONE, Impressive. The entire staff, extremely friendly, and would greet you with a genuine smile and ask you how your day was going when you walk through the hotel. The rooms are equipped with full size fridge, dishwasher, and the rooms actually have dishes, I have stayed in hotels that had a kitchen but didn’t provide dishes for travelers. Who travels with dishes? The beds are comfortable and there is a large workstation with actual office chairs. I was able to set up my laptop and create a work station which was so helpful to be able to not have to go to a FedEx to do my work. And they provided breakfast for guests, laundry(no charge), the list goes on. This truly is one of the best hotels and I would highly recommend it to those traveling for work and families too. The hotel is quiet at night, not filled with sketchy people, and the parking lot is huge and well lit with cameras. I travel alone and felt totally safe the entire trip. Thank you Larkspur Staff, your hard work is greatly appreciated!…
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Date of stay: July 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Melissa Scott, Owner at Larkspur Landing Campbell
Responded 3 weeks ago
Dear Valued Guest, I want to thank you on behalf of our entire team here at Larkspur Landing Campbell. Your kind words, appreciation and patience is much appreciated. Our team strives for the 5 star service on a daily and I'm proud to see that exceeded our expectations with you during your stay. We look forward to seeing you again when your business travels bring you back in our area.
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I wanted a nice clean quiet room to prepare for and recover from a procedure at a stanford clinic. The website and reviews for this hotel fit the bill and I was willing to pay the higher price. Nothing was as represented- look closely at those fotos- the rooms are old, shabby and not clean. The toilet was loose from the floor. The tub stopper was broken (something I needed to work to take a sitz bath). The sink didn’t drain (improperly installed -no slope on the drainage line). The walls in the room were a hideous brown, adding to the dark dirty feel of the room. And the noise! All night long you can hear people going up and down the stairs to their rooms on the second level. There’s no sound insulation. If you want a nice clean fresh quiet hotel, this is not it.
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Date of stay: June 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Owner at Larkspur Landing Campbell
Responded Jun 17, 2022
Dear Valued Guest, I do apologize your stay was not as expected. I will pass onto our team all your concerns and have them addressed immediately.
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I booked 5 nights in April to visit our daughter. We had our small dog with us. On the way to Campbell, I read the reviews...had no idea the property was in such bad shape these days. When we arrived at the hotel, I asked to see the room. Manager Melissa eagerly showed us the room. Halls were dirty and stained but the rooms were spic and span so we took a chance and stayed. Later Melissa and I chatted. She explained she was the new manager and yes the hotel needed new carpets, new window screens as needed, new air conditions as needed and the list goes on...as Corporate releases more funds each month, she feels the entire hotel will be in ship shape soon. Note: while we were there workers arrived to replace stacks of room air conditioners. Melissa is full of energy and is working hard to bring back the Larkspur to its former self. Front desk efficient and friendly. Met the maids in the hall every morning. They too were friendly and accommodating. Lounge was not open, no breakfast, but grab and go breakfast to start in May. The small bar was open. Being a travel agent myself, I have great hopes for this property. Take another look!…
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Date of stay: April 2022
Rooms
Service
Sleep Quality
Room Tip: No Tip provided
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Owner at Larkspur Landing Campbell
Responded May 5, 2022
Dear Valued Guest, Thank you very much for your wonderful review. We also want to thank you for your understanding as we rebuild our wonderful gem of a hotel to its previous state.
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+1
Before you read on know that I decided not to spend the night after what happened. I first stayed here when it opened and would always return because it was so nice. I haven't been here for probably six years and was shocked and saddened to see how downhill it's gone. It looks just the same, which means they have done nothing to upgrade anything (I hope the beds). I arrived at 9 pm and was greeted by a friendly, professional employee. They accommodated my request for a quiet room, which was on the third floor. As I walked from the lobby to the elevator, and to the room, I noticed that it all looked that same. Part of that was comforting and another part was not, because I could see that nothing had changed, and it had been probably 8 years since I'd last stayed. The first yucky thing I noticed was that curtains and lining. The sheer inner curtain was torn and the inside of the black out curtain was missing some padding. Then when I turned on the air conditioning I noticed funky residue from where a sticker may have been removed and dust in the grill of the unit. Okay...., then I saw stains on the dark carpet...., okay......, then I went into the bathroom to brush my teeth, started brushing and turned around and saw it. A beautiful baby cockroach! How sweet! First thought, "sh*t," second thought, "at least it's a baby," third thought, "f^ck it's a baby and I'm on the third floor! That means there are more somewhere behind the wall! These are not the big old outdoor American cockroach that sometimes get in from underneath the house, and is big and easy to kill..... NO, these are the German kind that proliferate behind the walls, run fast, and could come out from anywhere at anytime!" I couldn't relax ( probably because I hate cockroaches) and called the front desk to get another room, which of course they were willing to do. On my way out I noticed the carpet in the hallway was lifted in a line that ran the length of the hallway, like a long hump, which meant that it was probably the same carpet from all those years ago and why is it like that (?) stretched out or something. Then while waiting for the elevator I noticed part of the blind to the window was broken. By the time I got downstairs I felt so grossed out by all the disrepair and the cockroach that I decided to just get a refund and go stay elsewhere. The poor clerk was sorry and seemed to understand in a way that said, "yeah things have really gone downhill here and no one is doing anything about it." In retrospect, considering that this place now seems to be priced on the lower end for Silicon Valley it starts to look like "you get what you pay for," even though over $100 a night seems like it's on the higher end, but I guess that's not anymore. Welcome to the 2020's.…
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Date of stay: September 2021Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We have stayed here once or twice a year for the last 15 years. We hadn't been back in the past 2 years. Things have gotten very run down. Some of our family had to change rooms 4 times as rooms had cockroaches. Walls were stained. Door jams were roughed up so that they didn't open or close properly. Elevator panel was "keyed" and had grafitti. This place had been nice, so this was quite disappointing. Our next trip, we will look elsewhere.
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Date of stay: July 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Like other recently reviewers, this used to be our go-to place for a stopover to the Coast. It has declined horribly. Our room reeked of air freshener to cover the smoke smell in the room. The couch and carpet was stained and disgusting. After checking in around 3pm then going out and arriving back at 1030p, discovered there was no bedding for our kids sofa bed. I called the front desk and they said we would have to come get it. No apology or even an offer to bring it. They gave no pillows with that so we shared from the bed in the bedroom. There was no breakfast. The furnishings are old and worn out. Holes in the carpet. And the biggest cockroaches Ive ever seen in the parking lot. There werent any that I saw inside, but it didnt exactly increase our confidence. We will not be back. …
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Date of stay: August 2021Trip type: Traveled with family
Room Tip: Avoid staying here unless they completly overhaul the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Dirty common areas, room, and parking lot. Don't believe the website - there isn't any breakfast, not even prepackaged cereal, milk, or yogurt. There aren't any fresh baked cookies or coffee in the lobby. Also, it doesn't say on the website that they do not provide daily room cleaning. There is a small sign on lobby desk stating so, but you cannot see if you're short. When checking in it wasn't mentioned that if you want trash taken out, clean towels, or more shampoo you must call and ask and this is only until 5pm -the hours you are out and about. Actually I wonder if they do any cleaning or repairs: dirty elevators, carpeting, overflowing trash cans, broken blinds, screens. It is dirtier than before Covid. They don't have your safety in mind.
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Date of stay: June 2021
Value
Rooms
Service
Room Tip: Just don't stay here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Matt Woo, Other at Larkspur Landing Campbell
Responded Jun 14, 2021
Dear Valued Guest, Thank you for taking time to leave us a review regarding your stay in Campbell. Thank you for the valuable feedback regarding the hotel and amenities. Comfort and satisfaction is our priority and we truly apologize for not delivering the highest level of service to exceed expectations. We continue to work through the pandemic and will continue to work with the County to confirm when we are given the order to bring back our breakfast for guests. With current pandemic restrictions, we continue to work with the County regarding what amenities can be provided for our guests. We will continue to work hard with our teams to maintain the quality of cleanliness for all public areas. We will share this information with or teams to maintain open communication regarding cleaning, especially during the pandemic. Thank you again for the review.
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Never again. This place was beyond disgusting. We had to move rooms twice before settling on one. The fourth floor reeked of cigarette smoke and our first room was downright scary. It was obvious that in the past the door had been forcibly opened and so it did not shut properly. There was a dark red stain on a sofa chair and more red stains inside the drawer of the bedroom nightstand. We asked for another room. Out of convenience we stayed on the fourth floor and moved across the hall. This room had an odd smell. It also had stains on the bedroom curtains and on the walls in the bathroom. The wear and tear on the furniture was severe: blackened dirty arms on the couch, marks and dings all over the wooden furniture. I returned to the front desk clerk, who I must say was polite and accommodating, and asked him to pick the third room hoping for better luck. We ended up on the second floor. There were a few trash piles, empty boxes and such, outside doors in the hallway, but at least it did not smell of smoke. Carpets were dirty and stained throughout the entire hotel. In the room, I ended up having to wipe down commonly touched surfaces which were all sticky (refrigerator, remote control, kitchenette counter, etc.) And there were stains, yet again, on the sofa bed which my kids had to sleep on. I asked for an extra blanket at the front desk to put directly on the stained mattress and put the sheets on top of that. On a minor note, the room only had 1 partially used roll of TP and no paper towels. We were scheduled to stay 2 nights, but canceled our second night and found accommodations elsewhere (which were fantastic btw and at the same price). We had previously stayed many times at Larkspur Landing in Sacramento and always had a great experience, so I trusted the name. It is hard to believe in the times that we are living with a focus on guest safety, enhanced cleaning and disinfecting procedures that this type of shocking neglect takes place. I regret not taking pictures.…
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Date of stay: November 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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I'm still here. We've come from the fire up in Santa Cruz mountains, needed a place. This place, no exaggeration, reeks of Weed! Especially near the front desk but it comes in through the air conditioning too. If we didn't need to be here, we'd be gone. What a shame too. This place used to be much nicer (we've stayed several times before). Notice how the manager only responds to the "good reviews?" Yea. That's where the level of care is, only if you like them. Sounds like someone else we all know???
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Date of stay: August 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Matt Woo, Other at Larkspur Landing Campbell
Responded Aug 30, 2020
Dear Valued Guest, Thank you for taking time to leave us a review. Thank you for providing us valuable feedback regarding the hotel. Your comfort is our priority and we truly value your feedback. Once staff identifies location of smoke and evidence, we have a $250 smoking fee. Thank you for the feedback regarding the reviews. Our team replies as soon as possible, especially when working with a hotel 100% sold out while taking care of all guests, guest requests, and concerns. Thank you again for the review.
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I will never stay at this hotel again - and would not recommend this hotel to anyone. There are posted signs on the doors, informing people that they should not enter without a mask. There are posted signs telling people to wear a mask at all times when in the hotel, in public areas. During my week stay at Larkspur Landing in Campbell - where I was staying to plan and attend the funeral of my mother who had just died fromCovid-19, I saw many, many people in elevators and in hallways without masks. I saw housekeeping staff in elevators and in hallways without masks. I was shocked and furious that this hotel did not enforce their own rules. Disgraceful! I felt like I was living in a petri dish. . There were bags of trash inthe hallways and near elevators. My room was only cleaned once during the entire week. I found an old 1/2 eaten sandwich under my bed. San Jose is currently a 'hotspot' for the coronavirus. This virus kills people, There is no vaccine, there is no cure. It is easily transmitted. Larkspur Landing has a responsibility to keep all of their guests safe. At this time, they do not. They do not impose any consequences for those who act irresponsibly. They must tell guests, if you are seen without a mask anywhere on our property, outside of your room, you should be evicted immediately – no refund. Anything short of that, you are giving people free reign to do whatever they want. There must be consequences for bad or dangerous behavior. I saw none at all during my stay. I will never again patronize this hotel - or any Larkspur Landing location.…
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Date of stay: July 2020
Value
Service
Sleep Quality
Room Tip: Wear masks, bring plenty of wipes and hand sanitizer - better yet, stay at another hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$134 - $230 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
larkspur landing campbell hotel campbell, larkspur campbell
LOCATION
United StatesCaliforniaCampbell
NUMBER OF ROOMS
117
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Claim Your Listing Frequently Asked Questions about Larkspur Landing Campbell
Which popular attractions are close to Larkspur Landing Campbell?
Nearby attractions include Heritage Theatre (0.6 miles).
What are some of the property amenities at Larkspur Landing Campbell?
Some of the more popular amenities offered include free wifi, a fitness center, and free parking.
Which room amenities are available at Larkspur Landing Campbell?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at Larkspur Landing Campbell?
Yes, free parking is available to guests.
What are some restaurants close to Larkspur Landing Campbell?
Conveniently located restaurants include South Winchester BBQ, Tapsilog Bistro, and Hash House.
Are there opportunities to exercise at Larkspur Landing Campbell?
Yes, guests have access to a fitness center during their stay.
Is Larkspur Landing Campbell located near the city center?
Yes, it is 0.9 miles away from the center of Campbell.
Are any cleaning services offered at Larkspur Landing Campbell?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Larkspur Landing Campbell?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Larkspur Landing Campbell offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Are there any historical sites close to Larkspur Landing Campbell?
Many travelers enjoy visiting Winchester Mystery House (1.8 miles), Historic Saratoga Village (4.7 miles), and Saratoga World War I Memorial (4.7 miles).