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Morongo Casino, Resort & Spa

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Morongo Casino, Resort & Spa
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416 Reviews from our TripAdvisor Community

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Showing 402: English reviews
Cincinnati, Ohio
Level Contributor
14 reviews
3 hotel reviews
5 of 5 stars Reviewed July 24, 2013

I spent my money on the luxury room and all it had to offer. Gorgeous mountain view, nice soft queen beds, internet access, big flat screen TV, room service. The modernized bath made me not want to leave. I was in Love with a room. When we left, we headed up to Big Bear.

Helpful?
Thank C D
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 21, 2013 via mobile

Overall, I would probably not recommend this place. Things that were good: closer to LA than Vegas, great food (at cielo and the pool), the lazy river and the room. Things that were bad: very little beer variety, no free drinks if you are gambling, the casino was so crowded (sat night) that we had trouble finding tables to play... More 

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5 Thank Mlukesh
Palm Springs, California
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 8, 2013

We have stayed here many times and always have a good experience. The rooms are nicely decorated and the beds are very comfortable. Good service, friendly staff. Love the Lazy River and pool area with good pool service for drinks and food. A variety of dining choices are available at the resort.

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2 Thank Mari101045
Corvallis, Oregon
Level Contributor
97 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed July 4, 2013

We selected the Morongo for an early July getaway due to the casitas - one bedroom suites each with a private plunge pool. We had a great experience - the employees are all spectacular and very friendly. Service was impeccable and frankly better than what we've experienced at 5 star resorts in Vegas. Everyone was very friendly! The internet is... More 

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4 Thank SarahinOR
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed June 30, 2013

The casino and buffet staff were great! After reading some of the reviews, I thought I would give the place a try to gain my own assessment. Many of the hotel staff should not be in hospitality, worst service. I do not recommend this place.

Helpful?
10 Thank Tripit111
Los Angeles, CA
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 24, 2013

Love the Morongo!!! We have stayed here numerous times previously and always enjoy it. We have stayed in the Casitas, Suites and regular rooms. All are nicely appointed and very clean. The pool area is very nice, but get out early to get a pool lounger! The Serrano Cafe staff are very friendly, as are the room service and pool... More 

Helpful?
4 Thank KShelLosAngeles_CA
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed June 21, 2013

I was excited to bring my family to the hotel/casino unfortunately the customer service was the worst I have ever experienced as a frequent business traveler. Front desk staff and rewards center were mediocre, certainly not customer focused (probably better to have automated check-ins than to interract with their front desk staff). Each time a customer would leave the hotel... More 

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8 Thank frequent_traveler757
California
Level Contributor
275 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
4 of 5 stars Reviewed June 17, 2013

I received an email from Morongo confirming my reservation a week before I was scheduled to arrive. It wasn't correct, I called them and they made the changes and emailed me again to confirm. When I arrived the valet was attentive, and handled my luggage efficiently. The front desk personnel were very friendly, and helpful. I had a corner room,... More 

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3 Thank Kelly V
Rancho Cucamonga, California
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 12, 2013

Pleasantly surprised with the hotel room at the Casino Morongo. Every room has a view and they are very spacious. I especially liked the bathroom with it's enormous walk-in shower and the extras, like the lighted makeup mirror. The staff was friendly and the stay was very nice-----too bad I couldn't win some money, too !!!

Helpful?
3 Thank travelarts
Newbury Park
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 30, 2013

The Casino is filled with smoke and sad souls. However, if you can ignore the Casino, this property is amazing! Every single person we came in contact with (except one) was SUPER friendly, warm and genuinely welcoming. The second we stepped off the elevator onto our floor, the air cleared up completely and our room was truly lovely with a... More 

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1 Thank npwpmom
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Food & drink at the hotel
Potrero Canyon Buffet
Potrero Canyon Buffet
Cuisines: American, Mexican, Chinese, Asian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Morongo Casino, Resort & Spa

Address: 49500 Seminole Dr, Cabazon, CA 92230
Location: United States > California > Cabazon
Price Range: $156 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Morongo Casino, Resort & Spa 4*
Number of rooms: 310
Reservation Options:
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Also Known As:
Morongo Casino, Resort And Spa
Morongo Hotel Cabazon
Morongo Casino Cabazon
Morongo Hotel Casino
Morongo Casino Resort Spa
Morongo Resort
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