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San Francisco Airport Marriott Waterfront

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San Francisco Airport Marriott Waterfront
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1,591 Reviews from our TripAdvisor Community

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Showing 1,492: English reviews
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Orange County, California
Reviewed yesterday NEW

We attended a conference at this hotel and were there for 4 nights (5 days). The conference rooms were nice and everything went smoothly. The guest rooms were also nice and the staff was very helpful, accommodating, and professional. When something went wrong in the room, they tried to rectify it immediately. We had excellent service from Jenny (nighttime manager)...

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Helpful?
Thank GoDoPlay
Oklahoma City, Oklahoma
Reviewed 4 days ago NEWvia mobile

This Marriott by SFO, is a very nice Marriott. It sits right on the bay. Good views of the bay and airport. It has great shuttle service to the airport. It is updated with nice rooms and good wi-if. There is a nice walking/running trail outside by the bay. There is limited food around this hotel. The hotel food is...

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Helpful?
Thank flyingfamily7
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

We appreciate the time you spent reviewing your stay. We're pleased that you enjoyed your waterfront view and had easy transportation to the airport. We hope to welcome you back again soon!

Sydney, Australia
Reviewed 6 days ago NEW

Having been on a delayed flight and checking in in the early morning the staff was very helpful- pity the person trying to describe where to pick up the could give clear understandable instructions for someone who does not know the airport {and the airport map was useless] Comfortable pleasnat experience overall

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Helpful?
Thank Jeffrey C
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for your wonderful review, Jerffrey. We're pleased that you were met with a friendly smile upon your arrival with us. We hope to welcome you back again soon.

Reviewed 6 days ago NEW

The service was great ,as soon as we valet parked the car ,the bellhop reciecved our luggage and escorted us too the front desk ,immdiaetly we were seen within 5 minutes we hade our keys and were on our way to our suite.The food was wonderful , we kept ordering room service they are prompt and very nice all of...

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Helpful?
Thank Crystal Clear C
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for your lovely review. We're thrilled to hear how much you enjoyed your stay with us. We hope to welcome you back soon for another five-start stay!

Burlington, Vermont
Reviewed 6 days ago NEW

Each time I stay at this property, three foot flames of propane gas are blazing at the entrance. Yet when I check into my room, there's a card titled "Where Commitment Meets Conservation" that details Marriott's supposed environmental efforts. When I speak to the management about this needless use of fossil fuels (it was 60 degrees and sunny when I...

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Helpful?
Thank Flip B
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for bringing this to our attention, Flip. We truly appreciate your feedback and please know that we will certainly pass your concerns along to our management team to look into further.

Reviewed 1 week ago NEWvia mobile

With small minor problems. First, the lounge is not Allways what is seems. Allthough written, between 17 and 19 there was nothing additional. At breakfast, I have asked for non scrambled eggs for my child but they asked for additional charge. Allthough the manager explained and compensated, it was very unprofessional. But there are many positive sides. The shuttle to...

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Helpful?
Thank Oren M
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for your review, Oren. We're thrilled that you enjoyed the convenience of the shuttle to the airport, your room and proximity to the boardwalk. We appreciate your feedback regarding your concerns and will pass them along. We hope to welcome you back again soon.

Reviewed 1 week ago via mobile

Stayed here for business one night this past week. Got to hotel late (10pm) and had to wait in line over 15 mins to check in (had even done mobile checkin but that helped like nothing) -then, this guy just crashed the next desk clerk with some issue he was having - completely jumping in front of all of us...

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Helpful?
Thank John B
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for providing your feedback, John. We're very sorry to hear about your check-in experience and we appreciate you filling us in so we can address your concerns internally. Outstanding service is very important to us and we hope to have the opportunity to deliver on that for you in the future.

Esher, United Kingdom
Reviewed 1 week ago via mobile

Having arrived at SFO it would have been easy to find the shuttle bus if I had woken up and followed the signs. However after a quick call to the hotel I found the correct level and after 10 minutes the shuttle bus arrived. Friendly driver who helped with our luggage. Check in at hotel was quick and easy and...

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Helpful?
Thank yogachef
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our waterfront views, friendly team, and complimentary shuttle bus service. However, we are disappointed to read that you experienced some noise disruption. We sincerely appreciate your feedback and will be using this to further improve our guest experiences.

Bristol, United Kingdom
Reviewed 1 week ago

This is a perfect stop over hotel near San Francisco airport. It has a lovely bar and good restaurant, but I would have to say it was rather pricey. If you can get into the executive lounge then do go - it has lots of complimentary food for you to enjoy and you can also buy anything from the bar...

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Helpful?
Thank NRGRJG
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

We appreciate your kind experience review. We're thrilled that you enjoyed the bar and restaurant as well as the executive lounge. We look forward to the opportunity of hosting you again!

Lake Forest, Illinois
Reviewed 1 week ago

As a MARRIOTT PLATINUM FOR LIFE I have called for a manager, any manager on five different occasions at this property. Twice prior to my stay, twice during my stay and once afterwards. Each time, EVERY MANAGER IS ON THE PHONE, IN A MEETING OR WORKING WITH ANOTHER GUEST. This is big impersonal blob of hotel with generally poor service,...

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Helpful?
Thank mountainoutlier
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

We appreciate bringing this concern to us and would certainly like to look into this, as this is not representative of the service we strive to provide. We have sent you a private message to learn more and look forward to hearing more from you there.

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about San Francisco Airport Marriott Waterfront

Address: 1800 Bayshore Hwy, Burlingame, CA 94010-1203
Location: United States > California > Burlingame
Price Range: $188 - $465 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Francisco Airport Marriott Waterfront 4*
Number of rooms: 684
Reservation Options:
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Also Known As:
San Francisco Airport Marriott Waterfront Hotel Burlingame
Marriott Hotel Burlingame
Marriott Burlingame
Burlingame Marriott
Hotel Style:
#1 Green Hotel in Burlingame
#2 Business Hotel in Burlingame
#3 Romantic Hotel in Burlingame
#3 Family Hotel in Burlingame
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Questions & Answers

Here's what travelers have asked, with answers from San Francisco Airport Marriott Waterfront staff and other travelers.
32 questions
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Questions? Get answers from San Francisco Airport Marriott Waterfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room with a view of the water!”
GoDoPlay, yesterday | Read review
“rooms on the water side have views but also the airport is there”
446jeffreyc, 6 days ago | Read review
“stay somewhere else”
mountainoutlier, 1 week ago | Read review
“We were in a room right around the corner from the elevator lobby. Unlike some other hotels, we were not able to hear the elevator chimes.”
WaialaeNui, 2 weeks ago | Read review
“Ask for a view room.”
aleavens2015, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question