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My family had a wonderful experience at this hotel. Every staff we met were nice, warm, friendly and helpful. Wonderful to have evening reception and warm breakfast. Breakfast was great. Suite was spacious, clean and comfortable. Airport shuttle was frequent and comfortable.
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Our 5 night-stay was satisfyingly restful and enjoyable. Upon arrival and luggage in tow, the hotel shuttle was right on time, with a pleasant driver. Hotel check-in was quick. Our corner suite was located on the 7th floor, with a lake/bay view, from a partial...More
I stay here on occasion for business travel. The hotel is lovely with water views. The rooms are well appointed, and the staff is amiable. I wish they would return to having trays available to carry the breakfast plate and utensils, but this is really...More
We have stayed here maybe a half dozen times and always found the staff to be very friendly - front desk at check in had us laughing. Two additional key reasons we keep coming back: excellent location right off 101- easy to get anywhere from...More
This hotel needs a good cleaning. Our room was dirty. They need to clean things such as the heat/air conditioning controls. They were so grimy.
I made this reservation probably six months in advance and I requested high floor away from elevator. As a diamond...More
1 Thank LuvHaribo
Response from Zachary G, Controller at Embassy Suites by Hilton Hotel San Francisco Airport (SFO) - WaterfrontResponded 3 days ago
Thank you so much for your recent stay and review of our hotel-it means a lot to us that you were willing to take the time to share your experience with us. I am so sorry to hear that you were not satisfied...More
Response from Samantha J | Property representative |
Right now the tide is high by the dock, so we have seen a number of fishermen there recently. The hotel does not provide fishing poles, it is up to the individual to bring their own supplies.