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Hyatt Regency San Francisco Airport - Burlingame

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1333 Bayshore Highway, Burlingame, CA 94010
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1 room 1 adult
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Hyatt Regency San Francisco Airport - Burlingame
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1,438 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency San Francisco Airport - Burlingame
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Level Contributor
67 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed August 25, 2014 via mobile

Absolutely great for an airport hotel. A little soulless and corporate but show me an airport hotel that's not! Rooms clean, well stocked and spacious. There are computers to check in and print boarding passes in the lobby - all for free. This was a nice touch as it meant we could make sure we got the seats we wanted... More 

Helpful?
Thank Teamporsereturns
HyattSFAirport, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Thank you, Teamporsereturns! More 

2 reviews
3 of 5 stars Reviewed August 24, 2014 via mobile

A bit under 3 stars really. Simply, rundown and dirty. Even in the rooms there is noticeable dirt as well as wear. Just not what should be expected? Trending down. Public areas are very worn. Dinning options are also 2.5 or so stars. Seek better.

Helpful?
Thank Wayne D
San Francisco
1 review
3 of 5 stars Reviewed August 23, 2014

I expected more from Hyatt. Not impressed at all. In addition, I had to pay for parking,wifi, breakfast and etc. I wonder what else they charge for. And it seems that my grandparents DSL is faster than their wifi.

Helpful?
Thank Renk00
Rancho cucamonga, CA
Level Contributor
222 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed August 23, 2014 via mobile

Stayed here after the airline cancelled our layover flight and our us on another flight the next day. It's convenient for the airport because they have a free shuttle that runs every 10 minutes to and from the airport. The room itself is nice- spacious and updated. The bathroom was however outdated looking and our tub was a bit dingy.... More 

Helpful?
1 Thank Tiffkat2000
Oakville, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed August 23, 2014

Me and my family spent one night at this Hotel after missing our connecting flight to Toronto, we arrived at 1 aml the lobby looked very old and dated with Dirthy carpeting. The automatic door opener was broken and the door man seemed bothered by the fact I asked him if he could please open the door so I can... More 

Helpful?
Thank Appolo1974
HyattSFAirport, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Dear Appolo1974, Please accept our sincere apology for your experience being less than perfect. This is atypical for us, but we take your concerns very seriously and are focused on eliminating any chance of a recurrence. We hope you will come back for a much better experience on your next visit. Regards, Kevin More 

Bethany, Oklahoma
Level Contributor
8 reviews
5 hotel reviews
5 of 5 stars Reviewed August 19, 2014

All the luxury you've come to expect from the Hyatt brand, but at a much better price than in downtown San Francisco. Still wonderful views! Save room for their amazing Sunday brunch. Nice pool, great work out facility, incredible staff, and a shuttle to the airport or the BART. Splurge for the Regency Club for a wonderful included breakfast &... More 

Helpful?
Thank Nora S
HyattSFAirport, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Dear Nora, Glad your visit was wonderful! See you back soon, Kevin More 

Level Contributor
120 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed August 19, 2014 via mobile

We stayed here at the end of our trip to be closer to the airport. It was nice having valet parking, but I felt that the rooms were only average. It was like staying at a Holiday Inn. The staff was friendly and well mannered. It was a big change after staying at the Mandarine Oriental downtown.

Helpful?
Thank GooseCowboy
Dhahran, Saudi Arabia
Level Contributor
6 reviews
6 hotel reviews
4 of 5 stars Reviewed August 18, 2014 via mobile

Excellent hotel with an amazing service. I am impressed by the hotel staff as compared to other brands. The front desk, bell man, room service and even the breakfast restaurant staff were exceptionally nice and professional. The rates when booking early are more than fair. Being a diamond member, I was offered some really nice rooms. The hotel is located... More 

Helpful?
Thank Fahad A
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed August 17, 2014

Came here for a conference, and the convenient airport shuttle dropped us off in a construction zone. We had to walk across rubble and remove a stanchion to find the hotel entrance. Not a good introduction... Check in was fine, once I found it, with an entire airline's worth of flight attendants making the wait longer than expected. Great staff;... More 

Helpful?
Thank PotatoFiend
Charlottesville, Virginia
Level Contributor
81 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed August 16, 2014

Stayed at the Hyatt Regency near the Airport for the second time in three years. Both visits business-related. The hotel is kind of a maze, but you can figure out the floor plan once you walk around for a while. The meeting facilities are quite good, and I didn't find the need to venture our for lunch or dinner as... More 

Helpful?
Thank Jeff M
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