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Crowne Plaza San Francisco Airport

Booking.com$104*
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GreenLeadersBronze level
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Crowne Plaza San Francisco Airport
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687 Reviews from our TripAdvisor Community

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Showing 615: English reviews
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Wollongong, Australia
Reviewed 5 days ago NEW

We received the most friendly service from staff at this hotel.All very cheerful & went out of their way to assist us especially Jon in management who was able to help me out with a mega problem which would have kept effecting our holiday which we were just beginning. He was keen to know we had sorted it out .This...

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Helpful?
Thank Georgina E
agmanager2016, Manager at Crowne Plaza San Francisco Airport, responded to this review

We appreciate your review of our hotel. We are grateful for your positive comments on our staff and Jon in particular. It made his day! Thank you for staying with us!

Vilnius, Lithuania
HOTEL’S FAVORITE REVIEW
Reviewed March 30, 2017

We picked this hotel due to it's proximity to the airport. We have enjoyed our stay at this hotel. We used the pool and fitness room in the morning. Didn't have breakfast but we've heard it's great. They charge for parking, but we used the parking package rate. Didn't hear the noise from the highway.

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Helpful?
1Thank Aidasas
About Hotel's Favorite Review
agmanager2016, Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you very much for your positive review of our hotel. We upgraded our windows to double pane in order to reduce the traffic noise and are pleased it helped make your stay enjoyable. Thank you for staying with us.

Wailua, Hawaii
Reviewed 6 days ago NEW

At first I did not have a desk light or power for my laptop. I got down on my hands & knees and located the power strip which had been unplugged. The shower faucet broke when I pulled on it. I did not have tools and there was no time to call for help. I managed to accomplish a temporary...

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Helpful?
Thank GlobalPete2010
agmanager2016, Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you for taking the time to write about your stay. We are sorry to hear you had a less than pleasant stay with us. I have addressed your shuttle issues with the shuttle company manager. Our housekeeping manager spoke about the power strip and faucet with our room attendants at their morning meeting. We regret this impacted your experience.

Suwanee, Georgia
Reviewed 6 days ago NEW

This property has newly remodeled rooms and lobby, both of which have been done really well with the exception of the old ceiling tiles in the bathrooms were not replaced for some reason...that's the only sign that the property itself is not brand new. Free shuttle to SFO airport leaves every half hour. Restaurant and bar have good selections and...

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Helpful?
Thank SuwaneeDad30024
Atlanta, Georgia
Reviewed 1 week ago

Stayed here to catch early flight and left early am for airport 5am and left my computer. Staff was excellent in helping me retrieve it! Will stay here again and the rate was reasonable. Free shuttle to SFO leaves e3very 30 minutes.

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Helpful?
Thank GPSMike
agmanager2016, Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you very much for your compliment on our staff. We are glad you were able to get your computer back. We look forward to your return.

Beijing, China
Reviewed 2 weeks ago

We were on the 10th floor in a nice upgraded room. Well appointed nicely furnished room. They have a nice restaurant and bar on the main lobby. Although this time we didn't use. Because we were going to the airport and eat breakfast in the international Lounge, while waiting fir our flight. And we would be eating on the plane...

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Helpful?
Thank Dawei13
Jon B, Front Office Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you for sharing with us about your experience. We're happy you chose to stay with us again, and would love to welcome you again on a future visit.

Perth, United Kingdom
Reviewed 2 weeks ago

Spent an overnight here at the Crowne Plaza, on our way to join a cruise. The Cunard staff could not have been more helpful, they were all so nice and friendly. The hotel was excellent our room was large and very clean, staff were excellent and our breakfast was delicious a very varied buffet, our evening meal was also very...

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Helpful?
Thank Ipl255103
Jon B, Front Office Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you for sharing with us about your experience! We're thrilled that you were happy with your stay, the staff, the room, and the food. We would love to welcome you again on a future visit.

New York City, New York
Reviewed 2 weeks ago

Awful place. My room (on a NON-SMOKING FLOOR) smelled like smoke. It was coming through the AC, the bedding smelled, everything! When I told the front desk, they basically said "sorry" and moved on. Nothing was offered, no refund or discount. The lady at the front desk was rude. Do yourself a favor and stay at The Westin up the...

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Helpful?
1Thank M_NYC_84
agmanager2016, Manager at Crowne Plaza San Francisco Airport, responded to this review

We are so sorry to see you did not enjoy your overall experience at our hotel. I have addressed your comments with our Housekeeping Manager and Front Office Manager. We regret nothing more than an apology was offered. We realize there are other hotels in the area to choose from and will strive to do a better job.

Charlottesville, Virginia
Reviewed 2 weeks ago

Stayed at the Crowne Plaza near SFO while attending a meeting (which was also held at the Crowne Plaza). Hotel staff is very friendly and the accommodations are very nice. Rooms are nice, though not fancy. Hotel has quite a few amenities, including an exercise room that is nice though maybe on the small side. Will definitely stay here again...

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Helpful?
Thank Jeff M
agmanager2016, Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you very much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you received friendly service. It's something our staff takes great pride in, so we value your feedback. We look forward to seeing you again the next time your travels bring you to this area.

New Haven, Connecticut
Reviewed 3 weeks ago

Stayed at the CP SFO for a couple of nights. Was on a conference. morning flight from SF airport. Hotel is located just a few minutes from the airport. The front desk staff were professional friendly and helpful. The guest room was large, clean and comfortable. Compared to others nearby, the price was quite reasonable. Would definitely recommend to friends...

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Helpful?
Thank lwinstons
agmanager2016, Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you for your review of our hotel. We are glad to hear our hotel location and rate worked for you. Our staff liked your feedback on their friendly and helpful service. It is something our staff takes great pride in. We appreciate your willingness to recommend our hotel. Thank you!

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Crowne Plaza San Francisco Airport is located next to beautiful Bayside Park just 15 miles from Downtown San Francisco and less than 2 miles from SFO. Featuring free Airport Shuttle Service as well as free Shuttle Service to/from Downtown Burlingame, free Super-Fast WiFi, Indoor Pool, 24hr Fitness Center, and the West Bay Cafe, serving breakfast, lunch, and dinner daily. ... more   less 

Additional Information about Crowne Plaza San Francisco Airport

Address: 1177 Airport Blvd, Burlingame, CA 94010-1909
Location: United States > California > Burlingame
Price Range: $118 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza San Francisco Airport 3.5*
Number of rooms: 309
Reservation Options:
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Also Known As:
Crowne Plaza San Francisco Airport - Burlingame Hotel Burlingame
Crowne Plaza Burlingame
Crowne Plaza Hotel Burlingame
Hotel Style:
#3 Green Hotel in Burlingame
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza San Francisco Airport staff and other travelers.
9 questions
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Questions? Get answers from Crowne Plaza San Francisco Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Asked for a nice quiet room & away from lifts”
georginae628, 5 days ago | Read review
“Odd numbered rooms will have afternoon sun and a good sunset view over the nearby mountain.”
SuwaneeDad30024, 6 days ago | Read review
“The rooms are pretty well insulated from outside noise. Obviously the higher floors reassure you of sleep Quality.”
Dawei13, 2 weeks ago | Read review
“No executive floor perks here except some free water and trail mix.”
joeinnyc13, 5 weeks ago | Read review
“Away from Freeway, high level”
JamesUKUSA69, Apr 1, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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