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Crowne Plaza San Francisco Airport

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610 Reviews from our TripAdvisor Community

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Showing 549: English reviews
Brisbane, Australia
Level Contributor
8 reviews
5 hotel reviews
2 of 5 stars Reviewed yesterday NEW

Landed at SFO and had some things to do before driving to Yosemite - so stayed at this hotel near the airport. Yuk. Really small and old, really old furnishings. I chose it as I stay at IHG exclusively wherever possible. The room was reasonably clean, however the air conditioner (individual per room) was so noisy when starting up and... More 

Helpful?
Thank calvin066
Eugene, Oregon
Level Contributor
144 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Airline put us up here for one night due to flight delay. Seemed like a lot on the voucher compared to the actual room cost. Clerk said it was a "super comfy king." not really though. Sent us to a handicap room with king bed. Super small room. Lame shower. Wouldn't stay here on my own. Tired and old decor.... More 

Helpful?
Thank RFA2249
agmanager2016, Manager at Crowne Plaza San Francisco Airport, responded to this review

We are replacing our beds and I suspect that is why our front desk staff mentioned that it was super comfy king. Sorry to hear you did not find it as comfy as we would have thought. We are scheduled to start our hotel renovation in about one month. We are excited and anxious to see the change that will... More 

San Francisco, California
Level Contributor
84 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a "local" hotel, as in the "home" area. Got ti use it when I have oversea visitors for short stay in SFO area. For people familiar with the bay area, a side effect of the boom, the local hotel cost is just crazy. I actually stumbled onto this one, maybe the price is lower due to the 101... More 

Helpful?
Thank SiqingWei
Jon B, Front Office Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Singapore, Singapore
Level Contributor
491 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 419 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Overall no complains about the room or bed. No choice for breakfast or gym or pool as we were overnighters for flight out at 6am ! which means you catch their 1st shuttle at 4 am if not 4.20 or 20 mins interval We rented a car but was shocked at their prohibitive parking charge($20 overnight !) as there is... More 

Helpful?
Thank Highadventurer
agmanager2016, Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you very much for taking the time to write about your comments. Our parking lot is managed by a third party and therefore the parking charges. We are sorry you felt the fee was expensive. Thank you for staying with us. More 

Calgary
Level Contributor
75 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Stayed at the Crown Plaza due to a cancelled flight. I don't know if they set aside their worst rooms for guests set by United but the room I received was pretty bad. Very dated and worn and very loud. Also, the service wasn't great. Got there and the agent simply said "reservation or voucher". I replied voucher and they... More 

Helpful?
1 Thank Hopefullylost
Jon B, Front Office Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Nuneaton, United Kingdom
Level Contributor
136 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed in this hotel whilst travelling on holiday and this was a stop over. The hotel is good but the room we stayed in really did need to be refurbished. The room had a separate sitting room with comfortable chairs but the chairs looked they were from the 1950s. The room was very quiet which was just what we... More 

Helpful?
Thank Manderj
Jon B, Front Office Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Nottinghamshire, United Kingdom
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

My wife & I stayed just one night after arriving from Heathrow. On the positive, the hotel was just a short free hotel shuttle bus journey away from the terminal and check in was flawless. We found all the hotel staff to be polite, friendly & professional, the hotel itself clean & the food in the restaurant OK. However, the... More 

Helpful?
Thank Tim I
agmanager2016, Manager at Crowne Plaza San Francisco Airport, responded to this review

First of all, thank you very much for your recent stay at our hotel. We truly appreciate your positive comments on our staff and hotel cleanliness. On the other hand, we are very sorry for the traffic noise that disturbed your sleep. We recently upgraded our windows to double pane, but the rooms closest to the freeway may experience more... More 

Raleigh, North Carolina
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This 10 story hotel is conveniently located near SFO and offers a free shuttle service every 20 minutes. Rooms are clean, comfortable and modern. Ask for a room as far from the freeway as possible for obvious reasons. The higher the room number on each floor, the further you are from traffic noise. Example: 702 is on the 7th floor... More 

Helpful?
Thank Kevin B
agmanager2016, Manager at Crowne Plaza San Francisco Airport, responded to this review

We are glad to hear your unfortunate mishap with your flight was made better by our hotel. We just upgraded our breakfast buffet and are pleased you enjoyed it. Thank you for your review. More 

Arlington, Massachusetts
Level Contributor
119 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We didn’t choose the Crowne Plaza, the airline that cancelled our flight did. However, we were pleased with the choice. The desk folks, aware of our plight, were accommodating and very nice when we checked in (and even more so during the rest of the stay). The room was smallish, but well decorated and comfortable, particularly the bed itself. The... More 

Helpful?
Thank SisBoston
agmanager2016, Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you for your kind comments regarding our service. We strive to provide the type of service you mentioned in your review. We are renovating our rooms later this year and they will include a refrigerator in each room. Thank you for staying with us! More 

Helsinki, Finland
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed for an extremely short night... Actually didn't manage to sleep. Thank you jetlag. But the room was very good. I was upgraded to a suite with a living room which I haven't had time to use. The bathroom was good and well equipped. The TV was working as expected. Nothing to complain about.

Helpful?
Thank marcool
agmanager2016, Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you for taking the time to write a review even though you were only able to stay for a short time. We are glad to hear you liked the room and all went well. We hope you will be back and be able to enjoy a restful sleep. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Crowne Plaza San Francisco Airport is located next to beautiful Bayside Park just 15 miles from Downtown San Francisco and less than 2 miles from SFO. Featuring free Airport Shuttle Service as well as free Shuttle Service to/from Downtown Burlingame, free Super-Fast WiFi, Indoor Pool, 24hr Fitness Center, and the West Bay Cafe, serving breakfast, lunch, and dinner daily. ... more   less 

Additional Information about Crowne Plaza San Francisco Airport

Address: 1177 Airport Blvd, Burlingame, CA 94010-1909
Location: United States > California > Burlingame
Price Range: $126 - $459 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza San Francisco Airport 3.5*
Number of rooms: 309
Reservation Options:
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Also Known As:
Crowne Plaza San Francisco Airport - Burlingame Hotel Burlingame
Crowne Plaza Burlingame
Crowne Plaza Hotel Burlingame
Hotel Style:
#3 Green Hotel in Burlingame
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