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Red Roof Inn San Francisco Airport

777 Airport Boulevard, Burlingame, CA 94010
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Red Roof Inn San Francisco Airport
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744 Reviews from our TripAdvisor Community

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Nor Cali
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The prices at this hotel can vary wildly, probably because of its proximity to the airport. I got a great deal when I was in the area for the Golden Gate Kennel Club dog show. The room was spacious, clean and well appointed for an economy level motel. The grounds are a big draw for me, there's a walking path... More 

Helpful?
Thank logansama
RRI-SFO, Manager at Red Roof Inn San Francisco Airport, responded to this review

Hellpo Iogansama, Thank you for choosing the Red Roof Inn -SFO, your business is most important to us. I am pleased to hear your recent stay was favorable and you were able to enjoy our newly upgraded rooms. I am also happy to hear that location worked well for you with the Golden Gate Kennel Club Dog Show, I hope... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

I work for an Airline and found the Red Roof by asking around the Pilot community. Morning after the first night I stayed, 2 other Pilots rode the free shuttle to airport with me from the Red Roof. Why is popular? A few reasons; rates are very good, the rooms are recently renovated, a lot of the floor in the... More 

Helpful?
Thank Shawn B
RRI-SFO, Manager at Red Roof Inn San Francisco Airport, responded to this review

Hello Shawn B, Thank you for choosing the Red Roof Inn, SFO for your hotel needs, your business is most important to us. I would like to thank you for the feedback you provided based on your recent stay, your comments are appreciated. I am happy to hear that you found our recent upgrades favorable and that you were able... More 

Sydney, Australia
Level Contributor
83 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My rating here is simply based on how well the hotel achieves its objective. This is a classic budget motel. Furthermore, to categorize it as being a three star hotel is being overly generous. But given a very limited aim, the motel does a competent job of achieving it. The room had two double beds. a television with the standard... More 

Helpful?
Thank cfreedma
Lomira, Wisconsin
Level Contributor
217 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed 1 week ago

The room was stuffy and smelled like it used to allow smoking despite signs that indicated otherwise. They were working on something so there were sounds of construction. The internet was down the night I arrived and the next morning. I had to argue with the front desk staff about it - they said it was my problem since no... More 

Helpful?
Thank Marty G
Honolulu, Hawaii
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I loved staying here! This location exceeded my expectation. The service I received from Malia, Victor, Chris, and Reuben was beyond amazing and how service should be! I had a lengthy stay while I was training at Virgin America and they always made me feel like I was welcomed. They were proactive rather than reactive with their customer service. Thanks... More 

Helpful?
Thank leikokanani
RRI-SFO, Front Office Manager at Red Roof Inn San Francisco Airport, responded to this review

Hello Leikokanani, Thank you for your wonderful review of our hotel. We apprecieate that you took the time out of your day to let us know how we did. It pleases us that our employees were proactive during your time with us and we will be sure to share your kind comments with Malia, Victor, Chris, and Ruben. We want... More 

Denver, Colorado
1 review
5 of 5 stars Reviewed 4 weeks ago

I have had the pleasure to stay at the Red Roof SF Airport many times. Ruben Lopez at the front desk is always so pleasant and welcoming. He pretty much makes you feel like you are coming home every time I check-in.

Helpful?
Thank kitts1
RRI-SFO, Front Office Manager at Red Roof Inn San Francisco Airport, responded to this review

Hello kitts1 We are pleased to hear that you enjoyed your most recent stay with us. It pleases us that Ruben has made you feel welcome during your stay with us. We appreciate your continued patronage with us at Red Roof. We know that Ruben loves to check Trip Advisor as well and we will definitely share this with him.... More 

Hoogezand, The Netherlands
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed January 4, 2016

We stayed here a year ago. I was not going to write a review because hey, you get what you pay for BUT looking at the photos today and knowing that those photos convinced me to stay has changed my mind about writing a review. Let me first say that the staff, front desk personnel were professional but with that... More 

Helpful?
Thank Yolanda T
RRI-SFO, Front Office Manager at Red Roof Inn San Francisco Airport, responded to this review

Hello Yolanda T, Thank you for taking the time to review our hotel. A lot has changed since last year and its for the better service of guests. We recently renovated our hotels' interior and now we are working on the exterior. I apologize that you feel our pictures deceived you, but I can assure you when you give us... More 

lancaster, pa
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 1, 2016

We recently completed another of our quadrennial trips to insanity...sorry California to visit my wife's sister. There is nothing like driving on a 16-lane road of bumper to bumper traffic at 65 miles an hour through a desert (well maybe a chaparral) to make you wonder why those early settlers went west. Anyway, this time when leaving, we drove to... More 

Helpful?
Thank biged555
RRI-SFO, Front Office Manager at Red Roof Inn San Francisco Airport, responded to this review

Hello Biged555, Thank you for taking the time to review our hotel after your stay. We truly appreciate your comments and humor in the review. We understand how traffic in this area can be a headache and are ecstatic that we were able to get you into a room quickly. We recently renovated our rooms and the fixtures in there... More 

1 review
5 of 5 stars Reviewed December 25, 2015

I went there on Christmas Day of 2015, then I found I did not bring my phone charging cable. I asked Malia Victor, the lady working in the lobby whether she could lend one to me for a night. After knowing I will be in a 5-day travel, she just gave hers to me. That is really saving my whole... More 

Helpful?
Thank Tao J
RRI-SFO, Manager at Red Roof Inn San Francisco Airport, responded to this review

Hello Tao J., Thank you for choosing the Red Roof Inn, SFO, your business is most important to us. We recently received your review from your stay and appreciate the feedback you provided. I am elated to hear that Victor and Malia were able to accommodate you, I will gladly share your comments with them. I am happy that your... More 

Boston
Level Contributor
49 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed December 18, 2015

I've read a lot of glowing reviews about this property, but I want to provide a more balanced view. Yes, customer service is important; however, great customer service alone cannot bring a hotel to a 5 star rating unless other basics are met. In this case, 5 stars is simply too much. This hotel is in a convenient location, has... More 

Helpful?
Thank BiztravelguyBoston
RRI-SFO, Manager at Red Roof Inn San Francisco Airport, responded to this review

Hello BiztravelguyBoston, Thank you for taking the time to review your hotel stay. We appreciate the honesty you provided and will definitely look into implementing some of your suggestions. I am sorry to hear that your amenities were not properly stocked prior to your arrival and will be addressing this with our housekeeping staff. We are working diligently to get... More 

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