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Portofino Inn Burbank

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#13 of 20 Hotels in Burbank
Certificate of Excellence
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1 room 2 adults 0 children
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Portofino Inn Burbank
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166 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

I found this hotel on Groupon a few days before visiting Disneyland. (Which, I think I ended up paying more). We were allowed to park in the garage before checking in, but we had to get a permit. We checked in after 9pm without any problems. The room was nice and clean with a decent sized balcony. Everything else was... More 

Helpful?
Thank Kelly V
connecticut
Level Contributor
161 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 3 weeks ago

What's the deal. If you prepay for your room does that give the management the right to give you the worse room they have? No refunds or cancellation. We were given a room in the corner of the property next to an alley. The bathroom door had a foot sized hole on both sides. The full length mirror was propped... More 

Helpful?
Thank carribbeanmic
San Francisco, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 11, 2016

The room was clean .Towels were clean but old ,shower has a low pressure. They have security camera which make us feel safe. Although W.Olive Ave is a busy street,it was quiet at night.Front desk personnel are nice. Breakfast is ok,it would have been better if there are variety of fruit. Overall we had a excellent experience. It was close... More 

Helpful?
Thank Rochelle P
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 10, 2016 via mobile

Very clean room a little pricy but very comfortable I would recommend it to all family and friends last minute booked only one to have rooms available at 9 pm will stay there next visit to California.

Helpful?
1 Thank Oscar G
Los Angeles, California
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 3, 2016

LOCATION: 3 Stars. PROS: Near shops and places to eat; fairly safe area; quick 5 min drive to downtown Burbank and near I-5. CONS: Near hospital, so you hear sirens a lot. STAFF: 5 Stars: Extremely friendly and very helpful. ROOM: 2 Stars: PROS: Basically clean, comfortable bed, fridge, microwave (old), big flat screen TV, free Showtime, free wifi (decent... More 

Helpful?
Thank BudgetTraveler91411
London, United Kingdom
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed September 4, 2016 via mobile

We booked via the Internet which was a simple process. We had a first floor room with two queen size beds, the room was large and suited the four of us. The room was clean and was more modern than the exterior of the motel would have you believe. We stayed for two nights and found the location ideal for... More 

Helpful?
1 Thank Zippyzoe
1 review
Reviewed August 13, 2016

We made a quick one-day trip to see the sights in Hollywood and this hotel was perfect for our stay. The room was very clean, very comfortable, and up-to-date. The breakfast was super simple (cereal, pastries, toast, juice, coffee). The staff was lovely -- very helpful and responsive. The area was very convenient to the highway, the metro, restaurants, etc.... More 

Helpful?
Thank Mary K
Redwood City, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 4, 2016

they overcharge us for a room, we payed for double beds in room,they gave us a medium bed and they wanted to charge us for extra bed. they did not even want to solve the problem or even offer an apology for what happen

Helpful?
1 Thank forcarijohn
Wilmington, Massachusetts
1 review
Reviewed August 4, 2016

Some people may think it's overpriced but for the area it's a great deal. It has everything you need, great location, fair price and excellent staff. The apartment manager Alfredo and the employees are very professional and kind. Their effort makes this an easy decision to book your reservations now and look no further. I've lived in Burbank for two... More 

Helpful?
Thank 3murray2016
Manchester, United Kingdom
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 15, 2016

Good, clean hotel with helpful staff and fantastic location! Yes it is expensive for what you get but you need to remember where you are and how expensive all of the hotels are - it is very good value for money!

Helpful?
Thank Kay8991
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
Official Description (provided by the hotel)
Portofino Inn is a 50 room Hotel/Motel that is located in the heart of Burbank, we are only a few minutes away from the Disney studios, Warner Brother Studios, short drive from Griffith Observatory, Hollywood sign, Magic Mountain, Down town Los Angeles, Hollywood, Universal Studios and only 9 minutes away from Bob Hope Air Port... Portofino Inn offers King, Double Queen, (Smoking and non-smoking) Queen Handy-cap as well as a King non-smoking with a Jacuzzi. We are family oriented as well as great for business travelers, stay from one night and extend your stay as long as needed. Portofino Inn - Burbank is under NEW MANAGEMENT as of Jan. 2015. Please give us the pleasure to meet your hospitality needs and allow us the opportunity to earn/keep your business. We pride ourselves in the level of customer service we provide to each and every one of our customers. Every customer is our most important customer. Alfredo, Manager ... more   less 

Additional Information about Portofino Inn Burbank

Address: 924 West Olive Avenue, Burbank, CA 95106
Location: United States > California > Burbank
Price Range: $120 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Portofino Inn Burbank 2*
Number of rooms: 50
Reservation Options:
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Also Known As:
Portofino Inn Burbank Hotel Burbank
Portofino Hotel Burbank
Hotel Style:
#7 Romantic Hotel in Burbank
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Questions & Answers

Here's what travelers have asked, with answers from Portofino Inn Burbank staff and other travelers.
3 questions
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Questions? Get answers from Portofino Inn Burbank staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for Top (Second) floor, on end away from street.”
  • MICROWAVE AND FRIDGE
  • STAINS ON LAMP
  • PATCH JOBS EVERYWHERE
  • STAINS ON CHAIR
  • OLD MICROWAVE FROM THE 1980s?
  • EVERYTHING LOOKS GOOD AT A DISTANCE, BUT UP CLOSE, IT IS DIRTY
  • CHIPPED PAINT ABOVE HEADBOARD. WRINKLED BED SPREAD
  • AC LOOKS FAIRLY NEW; NOT TOO LOUD; WORKED WELL
 of 5 bubbles BudgetTraveler91411, Oct 3, 2016 | Read review
“Have a lot of luggage? Choose main floor rooms as second storey is stair access only.”
 of 5 bubbles AndreGK, Jun 22, 2016 | Read review
“If you need an elevator to a 2nd floor, ask if there is one: I didn't see one.”
 of 5 bubbles ASKEagleEye, Jun 4, 2016 | Read review
“2 floors to choose from.”
 of 5 bubbles weekender714, May 29, 2016 | Read review
“Being a motel cars park right outside the room doors, so a room on the upper level may be quieter.”
 of 5 bubbles J00ls39, May 12, 2016 | Read review
5 of 5
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