Los Angeles Marriott Burbank Airport
2500 North Hollywood Way, Burbank, CA 91505-1019
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About
#9 of 22 hotels in Burbank
Location
4.2
Cleanliness
4.3
Service
4.1
Value
3.7
GreenLeaders GreenPartner
Enjoy spacious rooms and modern amenities at the Los Angeles Marriott Burbank Airport. Our hotel in Burbank, California places you near the Hollywood Burbank Airport, Universal Studios Hollywood, the North Hollywood Arts District and Burbank Town Center. Unwind in luxurious rooms with plush bedding, mini-refrigerators and flat-screen TVs. Enjoy healthy breakfast options, innovative Californian cuisine and signature cocktails at our on-site restaurants and bar. Our Burbank hotel also has a state-of-the-art fitness center, two outdoor pools and shaded cabanas surrounding fire pits for a peaceful evening under the California stars.
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Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bowling offsite
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Secured parking
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Wine / champagne
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Room service
Seating area
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, Spanish, Filipino
Location
2500 North Hollywood Way, Burbank, CA 91505-1019
Los Angeles Marriott Burbank Airport
Getting there
Car recommended
Grade: 44 out of 100
44
Hollywood Burbank Airport
15 min•
See all flights
Los Angeles Intl Airport
17.8 mi•
See all flights
Bob Hope Airport Train Station
6 min
Rental Cars
30 Restaurants
within 0.75 miles
1098Reviews20Q+A100Room tips
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I had reservation for 4 adults and I got breakfast only for 2 person. On top of that I was offered just 1 item per person for the breakfast. Person at the guest service had the audacity to say all Marriott properties has the same thing which is completely wrong. I had my parents with me who are 60yrs old. Such a inhuman behavior from person at Guest service, my parents had spent whole day without having anything in breakfast. During my checkout I complained about the breakfast to Manager then I was offered what they could to accommodate me. I had to reach Universal Studios and planned whole itinerary. Ordering after checking out would again take 20mins for food to prepare. Nowhere it was mentioned that only 1 item will be provided while making reservation. I would not recommend anyone staying at this property…
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Date of stay: October 2023
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Victoria Villareal, Guest Services / Front Office at Los Angeles Marriott Burbank Airport
Responded 4 weeks ago
Dear Valued Guest, Thank you for taking the time to share the feedback you have. Our team works very hard to provide a welcoming, clean, and most importantly relaxing guest experience and I sincerely apologize this was not the experience you had while staying with us. We understand that you had a reservation for four adults but were only provided breakfast for two people, and we regret the inconvenience this caused. It is unacceptable that you were offered just one item per person for breakfast, which is not in line with our usual standards. We are also concerned about the response you received from our guest service team, and we take your feedback seriously. Our team should have provided you with accurate information. We deeply regret the distress your parents experienced due to this situation. We are committed to making amends for this oversight and improving our service. We appreciate that you brought this matter to the attention of our manager during your checkout, and we hope the accommodations offered were satisfactory. We understand the importance of your time and plans. Again, I want to apologize that this was the experience you had with our property. I hope that if your travel ever returns you to the Burbank area you will give us another opportunity to earn your loyalty. Please feel free to reach out to me directly if there is anything I can assist with.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here as we trust the Marriott brand. The room is probably ready for an update. Tub shower and looks very worn. The bed wasn't that comfortable. On a Saturday morning, we thought we would go to breakfast about 9:30 in the morning. It was a 15-10 minute wait and the restaurant looked half empty. We didn't have time to wait so we walked to the Starbucks in the lobby. It was closed. I may stay again if I didn't have another choice. I was disappointed. I won't give up on Marriott though as we have stayed at some amazing Marriotts.
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Victoria Villareal, Guest Services / Front Office at Los Angeles Marriott Burbank Airport
Responded Oct 9, 2023
Good morning Valued Guest, Thank you for taking the time to share the feedback you have. Our team works very hard to provide a welcoming, clean, and most importantly relaxing guest experience and I sincerely apologize this was not the experience you had while staying with us. I would like to extend my apologies for the inconveniences you encountered during your stay, including the long wait tine and the uncomfortable bed. We have brought this to the attention to our Restaurant manager as well as our Engineering team, to ensure this was an isolated incident. We are constantly striving to improve our services and facilities, and your input is invaluable in this process. Please know that we will be addressing the concerns you raised about the room's decor and overall condition. These are all areas we work diligently to excel in to provide a memorable stay for our guests. Thank you for taking the time to provide your valuable insights. We hope to have the opportunity to welcome you back in the future and provide you with an upgraded and enhanced guest experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The rooms and hallways looked run down and need a HUGE renovation. The first room they put us in, the sheer drapes had rips and tears in places. We requested an accessible room and the bathtub was so deep my mom couldn't get in and out of it safely. Tubs should never be in an accessible room. They moved us to another room in the main tower with a walk in shower which was much better. The staff were friendly and helpful and the lobby, restaurant, and outside bar were lovely as well.
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Date of stay: August 2023Trip type: Traveled with family
Room Tip: The hotel charges $50 per day deposit, plus $24 per day for self parking.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Victoria Villareal, Guest Services / Front Office at Los Angeles Marriott Burbank Airport
Responded Sep 7, 2023
Dear Valued Guest, Thank you for sharing your feedback on your recent stay at the Los Angeles Burbank Airport Marriott. We appreciate your observations and are committed to addressing them. Your mention of the rooms and hallways needing renovation has been noted. We are continuously working on improvements, and your feedback will be taken into account as we plan for future upgrades. I apologize for the condition of the sheer drapes in your initial room. This is not the standard of quality we aim to provide, and we will ensure our housekeeping team pays closer attention to such details. Regarding the accessibility issue with the bathtub, we understand your concern, and we agree that safety is paramount. We appreciate your understanding in moving to a room with a walk-in shower, which is indeed a better option for accessibility. On a positive note, we are pleased that you enjoyed our lobby, restaurant, and outside bar. We strive to create a welcoming and comfortable environment for all our guests. We are delighted to hear that our staff were friendly and helpful during your stay. We take pride in our team's dedication to providing excellent service. Your feedback is invaluable to us, and it helps us improve our services. If you decide to stay with us again, please feel free to reach out to me directly, and I will ensure that your next experience is more enjoyable. Thank you for choosing the Los Angeles Burbank Airport Marriott, and we hope to have the opportunity to exceed your expectations on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a long over due review. I’ve stayed here numerous times over the years on business. My company puts us up at this hotel and I would never pay a dime of my money to stay here. I don’t enjoy writing negative reviews but consumers deserve to know the truth. This hotel is one of the worst Marriott properties that I’ve ever stayed at, if not the worst. Pros: -walking distance to the airport -public areas appear to be updated Cons: -front desk personnel are not the most courteous nor professional bunch. Let’s just say that I’m a high tier Bonvoy member. -rooms are dated. Think 80s-popcorn ceiling & dirty roach motel bath tub. The bathrooms are especially dated and disgusting. -noisy! A train goes by around 6:30 in the morning. The windows are old and not insulated, which does not help. Wear ear plugs if you want to get any sleep. -again, noisy! Motel-like wall mounted AC units that wake you up every time it turns on. Again, ear plugs. In most rooms, the vent blows right onto the bed causing me to wake up with a head cold. -rooms facing the HVAC units are especially noisy mainly due to leaky-old-uninsulated windows. -TV remote didn’t work on several occasions. The common problem was the power on/off button did not work. -maids are loud and inconsiderate. They do not honor the Do Not Disturb sign. -hotel van is unreliable. They don’t run late in the evening. It was pouring rain one late evening and I called the hotel for a ride. I was told that the van driver had gone home for the evening and that I should just take a cab. I’ve stayed in countless hotels my life, ranging from 3 to 5 star properties. If I were upper management at Marriott, I’d be ashamed of this property. This hotel needs a complete make over and revamp their staff.…
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Date of stay: August 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: Go stay elsewhere!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
+1
We stayed here last week for the Taylor swift concert. Pretty sure every hotel was sold out in the city. Check in was super smooth, we had walked to the hotel from the burbank airport and it was probably an 8-10 min walk following google maps (there’s a path to the left of the oncoming cars that leads you to Hollywood way). Our stay was quiet even though there was a lot of people at the hotel. They have parking available at a fee. There’s a pool as well and some pool floaties available for use complimentary! We got lunch at the outside restaurant called e.d.b. Service was great there, they looked like they were working hard. The drinks were good, I got a couple beers and then a cocktail as well as a chicken sandwich which came with fries which we enjoyed. Room was clean, we had a corner Jr suite and my husband and I enjoyed having separate rooms when he wants to watch tv without keeping me up with all the lights. Bathroom was a good size as well. Mini fridge kept our waters cold and overall we were impressed with our stay here. I think they also have a shuttle but I didn’t feel like waiting but I’ll def do research next time and see how often it comes.…
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Nice older hotel very convenient to Universal Studios. Upon check in we received an upgrade to a suite for Platinum status with access to the wonderful club lounge. The room was very quiet and clean. Friendly check in staff and the outdoor bar are is very chic.
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I don't write reviews that are negative unless it is more than one experience, I call it a roll of film vs a polaroid. On my 3rd now poor experience here I will not be back and can officially call it a roll of film. My reviews will show i am mostly positive so if negative it is legit! Pros: Close to airport Outdoor restaurant and Daily Grill reasonably priced and overall nice ambiance Cons: 2 out of 3 times Bon Voy status nor recognized or even considered 2 out of 3 times didn't get room I booked ie not an upgrade a worse room and not in my preferences by any means 2 out of 3 times not even one full roll of toilet paper and no spares (this time I have 1/4 of a roll) - cost cutting at it's best Rooms dated Service indifferent 3 out of 3 times
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Date of stay: June 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: Don't have any expectations and be happy with anything
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Vladimir Rodriguez, Owner at Los Angeles Marriott Burbank Airport
Responded Jul 7, 2023
Dear Trinity4_13, Our sincere thanks go out to you for taking the time to provide us with feedback regarding your stay with us. It appears that your experience with us fell short of your expectations and our standards. Our number one priority is providing our guests with the highest level of hospitality, but we failed to meet that goal this time around. Please accept my sincere apologies, and if there is anything we can do for you at this time, please let us know and we will make things right. Additionally, I have shared your feedback with all stakeholders and the leadership team to ensure the necessary guidelines are in place and reviewed to prevent similar issues from occurring in the future. Should your travels bring you back to Burbank, I hope you will choose to stay with us again. Sincerely, Vladimir Rodriguez Assistant General Manager Los Angeles Marriott Burbank vrodriguez@burbankmarriott.com 818.840.6429
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed one night while in the area on business. My first room had a very heavy mildew smell. After 30 minutes of trying to stay in the room, the sinus headache that was building gave me no other option but to change rooms. I honestly find it disappointing the hotel continues to stick people in this room. The front desk accommodated the request. The new room had no odor issues; however, only had a few channels that worked on the television. The air conditioner wouldn’t get the room below 71 degrees which is too hot for me to sleep. The room was clean and the bed was comfortable. The hotel gym was nice, offering both cardio and weights. The restaurant short ribs was also good. But, the air conditioner will keep me from coming back
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Date of stay: June 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I would not stay at this property. The service was abysmal. I had stayed there because I was going to a private event so I flew in from out of state to stay at this particular property for which I’ve stayed a few times before, and the service was not always the greatest, but in this case, it hit an all time low, Some of the staff were not professional, plumbing was an issue. I asked for assistance and was told yes, she would be taken care of, and it was not taken care of. All in all, I would not go back to this property ever again, I was promised by , the front desk manager that my refund request for my stay would be taken care of, and up to today’s date not all of my refund has been delivered. I am still waiting for an additional amount for which I have reached out and not heard a response back. Save your money and stay elsewhere. …
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Date of stay: May 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I taught a course at this hotel. The facility is set up well for hosting events and the event staff were very helpful. The room I had was well appointed and modern. The two restaurant and bar served good food and the wait staff were attentive
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Date of stay: May 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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PRICE RANGE
$197 - $243 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
los angeles marriott burbank airport hotel burbank, marriott burbank airport hotel, burbank marriott
LOCATION
United StatesCaliforniaBurbank
NUMBER OF ROOMS
488
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Claim Your ListingLOS ANGELES MARRIOTT BURBANK AIRPORT - Updated 2023 Prices & Hotel Reviews (CA)
Frequently Asked Questions about Los Angeles Marriott Burbank Airport
Which popular attractions are close to Los Angeles Marriott Burbank Airport?
Nearby attractions include Aviation Museum (0.4 miles), Village Church (0.7 miles), and Hollywood Burbank Airport (0.4 miles).
What are some of the property amenities at Los Angeles Marriott Burbank Airport?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Los Angeles Marriott Burbank Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Los Angeles Marriott Burbank Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Los Angeles Marriott Burbank Airport?
Yes, paid private parking on-site, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Los Angeles Marriott Burbank Airport?
Conveniently located restaurants include Daily Grill, Starbucks, and Fish Dish.
Are there opportunities to exercise at Los Angeles Marriott Burbank Airport?
Yes, guests have access to a pool and a fitness center during their stay.
Does Los Angeles Marriott Burbank Airport have an airport shuttle?
Yes, Los Angeles Marriott Burbank Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Los Angeles Marriott Burbank Airport have airport transportation?
Yes, Los Angeles Marriott Burbank Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Los Angeles Marriott Burbank Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Los Angeles Marriott Burbank Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.