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Extended Stay America - Los Angeles - Burbank Airport

220 reviews
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Traveler (32)
Room & Suite (13)
Dining (2)
Overview
  • Excellent20%
  • Very good25%
  • Average17%
  • Poor15%
  • Terrible23%
Travelers talk about
“long stay”(4 reviews)
“front desk staff”(11 reviews)
“burbank airport”(14 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair access
Self-Serve Laundry
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Los Angeles - Burbank Airport
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (220)Write a Review
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All reviewslong stayfront desk staffburbank airportshopping centerchange roomswithin walking distancelaundry roomcomfortable stayroom was clean and comfortablelos angelesstapleswalmartmetrolinkconveniencerenovationstudiohollywood
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1 - 5 of 215 reviews
Reviewed 1 week ago via mobile

Pros- location because it’s close to target to buy food and some restaurants. Cons- they do not clean rooms daily. Overall I found staff to be nice and facilities to be clean. The breakfast is a JOKE though, not even pieces of fruit are offered...More

Thank Lisa B
Response from 00esa, Manager at Extended Stay America - Los Angeles - Burbank AirportResponded 1 week ago

Lisa, thanks for evaluating your experience at our hotel. We are pleased to learn you were happy with our convenient location and had a comfortable stay with us. However, we are sorry you didn't like our housekeeping policy. Your feedback regarding our breakfast will be...More

Hotel's Favorite
Reviewed November 29, 2017

Our original booking at Ramada Inn was cancelled because they refused our service-dog credentials, & we found this place by sheer luck. They not only are pet friendly, but they are near a number of food venues that have outside seating. We and our dogs...More

Thank Susan K
Response from 00esa, Manager at Extended Stay America - Los Angeles - Burbank AirportResponded November 29, 2017

Susan, I appreciate you taking time to post your review of Extended Stay America. We are thrilled to know you loved our pet-friendly feature and the friendliness of our associates. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management

Reviewed 2 weeks ago

This was my fourth time staying in this hotel and each time it has gotten worse. Lobby was dirty and not very welcoming; rooms was very outdated; now you no longer leave kitchen supplies in the room. You are fixing up the outside but there...More

Review collected in partnership with Extended Stay
1  Thank Michele H
Response from 00esa, Manager at Extended Stay America - Los Angeles - Burbank AirportResponded 2 weeks ago

Michele, we sincerely apologize for the issues you encountered while being here and letting you down with your expectations for an exceptional stay. Your observations regarding cleanliness and conditions of our rooms are appreciated and it has been shared with appropriate individuals in our organization...More

Reviewed 3 weeks ago

Unfriendly Environment.Smoking free environment but people were still smoking in rooms. Key cards had problems. Had Long wait for overnights staffs to be out to give service. Unfriendly staffs. Dissapointing branch for Extended Stay America!More

Review collected in partnership with Extended Stay
1  Thank patty464
Response from 00esa, Manager at Extended Stay America - Los Angeles - Burbank AirportResponded 3 weeks ago

Thank you for your feedback. It was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues....More

Reviewed December 9, 2017 via mobile

The place is okay but they lied about the free continental breakfast They had coffee and oatmeal packs but no milk or cream I got ripped off and the coffee was sour there were no pastries only granola bars What good is a kitchen without...More

1  Thank lsobel
Response from 00esa, Manager at Extended Stay America - Los Angeles - Burbank AirportResponded December 10, 2017

lsobel, thank you for being a guest at our hotel. We are sorry our breakfast choices weren’t up to your expectations and that you were unhappy with our hotel policy. Your concerns about our breakfast and the bedding will be shared with appropriate individuals in...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
$121 - $160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
$121 - $160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveler (32)
Room & Suite (13)
Dining (2)
Hotel & Grounds (22)
Bathroom (6)
Questions & Answers
Ask a question
Arne P
June 7, 2016|
AnswerShow all 2 answers
Response from Leif D | Reviewed this property |
I would try to not go to this hotel anytime. It is a steaming dump.
0
Votes
LTAYLORTempe_AZ
May 3, 2016|
AnswerShow all 4 answers
Response from Paymon B | Reviewed this property |
No they do not
0
Votes
dradia
October 23, 2015|
Answer
Response from Anthony W | Reviewed this property |
Yes they do
0
Votes
Room Tips
"240 (2nd floor near stairs) was perfect for dogs"
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"Stay someplace else, or if here, away from train tracks."
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"Book a second hotel in case they don't have a room."
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"Twin Room with iron board. Cheap stay for longer visit to L A. Neat!"
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