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Hotel Amarano Burbank-Hollywood

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322 N Pass Ave, Burbank, CA 91505-3882
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$336
$254
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SAVE $82
Free cancellation until 11/28/19
Reserve now, pay at stay
Expedia.com
$336
$254
View Deal
SAVE $82
Free cancellation until 11/28/19
Reserve now, pay at stay
travelup.com
Trip.com
Lol.travel$336
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (206)
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Panoramas (16)
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About

Location
Cleanliness
Service
Value
Hotel Amarano Burbank is the only luxury boutique hotel in Burbank, California. We welcome our guests with personalized service, elegant room and suite accommodations, and an intimate atmosphere.With only 132 rooms and suites at our boutique Burbank hotel, we provide individualized attention to our guests and their unique needs. Because we are a "home away from home" for so many of our guests, many of our accommodations have full kitchenettes and walk in closets. Spacious and stylishly designed, our uniquely crafted Burbank hideaway seamlessly blends upscale tranquility with affordable luxury. Our accommodations in Burbank are perfect for business, leisure or long term stays in Los Angeles, Hollywood and the Media District.Our luxury Burbank hotel is located in the heart of the entertainment capital of the world, around the corner from Warner Bros. Studios, one mile from Universal Studios, and only minutes away from NBC Studios and The Tonight Show with Jay Leno. Hotel Amarano is also convenient to all other media centers and studios including Paramount Pictures, ABC Studios, DreamWorks Animation Studios, Capitol Records and Turner Broadcasting along with Hollywood Bowl, Pantages Theater and Hollywood Blvd.
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Property amenities
Valet parking
Wifi
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Parking
Public wifi
Free wifi in the business center
Internet
Pool with view
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
City view
Bridal suite
Non-smoking rooms
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Pool view
Suites
Family rooms
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Minibar
Refrigerator
Flatscreen TV
Radio
Sofa bed
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Centrally Located
Hotel links
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983Reviews15Q+A100Room tips
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Popular mentions
This hotel was such a disappointment. I live locally and work at the biggest studio in Burbank. I've always recommended this hotel for clients, family and friends based off the cute exterior and website but that will never happen again. I was in need of a hotel for one night and was excited to have a reason to stay here. I’ve always considered this a semi-luxury hotel. I wasn't expecting the Four Seasons but at least have the service match the price. I booked my room last minute on a Sunday at 3:30 PM checking in on the same day. I was feeling ill and told the front desk that I desperately needed a bathtub. She informed me that the only bathtubs that were available was a $200 upgrade in addition to the $50 I had just paid to get a room that was renovated. She had zero interest or compassion for the fact I was obviously very sick. Even if she didn’t want to give me an upgrade, she could have at least been friendly. I paid the upgrade to stay in a “renovated room.” Why is it more to stay in a renovated room? Isn't that the point of renovating? I paid the $50 because of course I want a renovated room! I stay at resorts quite often on staycations in SoCal at Omni La Costa, Monarch, La Quinta & Omni in Palm Springs and usually book through a third party so I know what to expect from luxury hotels in SoCal. They always give some some of upgrade or perk and never treat me differently because I booked through a third party. Most hotels understand that if it weren't for third party websites, they would not get as much exposure and business. This hotel is very snobby and offers nothing when you book through a third party website. I went ahead and paid for the upgrade for a filthy, gross, old room. What a joke! It was 4 PM and there were other rooms available - you should really work on your customer service. This is how you make customers. The below is how you lose them. If you stay on the side of Pass Ave, expect to hear traffic all night. Even though Pass is not busy, you hear every single thing in your room. The windows are filthy dirty, there are holes in the curtains, stains on the pillows, a TON of dirt on the door handle (pics attached) no coffee stocked or sweetener (had to call 2x after waiting 40 minutes to get some after my first call at 7 am). I had asked to bring some sweetener other than sugar, when they finally came, all he had was a handful of sugar. The shower is beautiful but the water pressure sucks BIG TIME, bed is awful but pillows ok. The bathroom was not stocked with anything. No bath mat. There are so many little things they could do in the bathroom but it is bare bones. I requested toothpaste 3x starting with the night before.. what is with their customer service? No wine glasses but they have wine in the mini-fridge. The cheap corkscrew made me spill red wine all over my clothes. That may be my fault but that thing is a POS and it is difficult to use. There is a microwave but no plates or silverware. I had to go downstairs to get some. They have cupboards over the sink and microwave - all empty. No lining in ice bucket and no shower cap. One of the lights doesn't work. When you call for housekeeping, you get a voicemail. They do not have any medicine on site. Most hotels keep a stash as an emergency for their guests. No ibuprofen and no movie channel! This is not a boutique, luxury hotel but a cheap hotel that charges luxury prices. Some of these are little things, I understand; but combined it's enough for me to never stay or refer anyone here again. It is a cute hotel but their lack of customer service and attention to detail matched with their price makes it not completely not worth it. It's fine to be a snob but you have to deliver. I will NEVER refer anyone here ever again! I wish I had taken more pics but you get the idea...
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Response from MichaelR11035, General Manager at Hotel Amarano Burbank-Hollywood
Responded 2 days ago
Dear Jules C, I sincerely apologize, we pride ourselves on superior service and guest satisfaction and it is very disappointing when we have not lived up to our guests expectations. Your stay here at Hotel Amarano was not the norm for the majority of our guests that have been loyal to us since 2002. We can do better and would like you to come back at your convenience. I would like to further discuss and can be reached 818-260-4750 or at twhelan@hotelamarano.com, I hope to hear from you so that we can have the opportunity to live up to the vision you had originally of Hotel Amarano. I look forward to our conversation. Sincerely, Tom Whelan General Manager
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+1
I had a wonderful experience here a few months ago so I decided to come back. Not this time. Hotel is under construction and the front desk staff seems overwhelmed and is taking it out on customers. I got a terribly dark 2nd Floor room. Requested to move and was shown another room with even less light. Was told that was all available to me because of my room “type”. It was 3pm and I offered to wait until other rooms were cleaned and available. I was told all other rooms were under construction. The tone and attitude was unfriendly and disingenuous. I will not return. The images were taken at 3pm on a beautiful sunny and bright day... so much for traveling 3000 miles to sunny Southern California.
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Response from MichaelR11035, General Manager at Hotel Amarano Burbank-Hollywood
Responded 2 days ago
Dear A3290XBpamelaa, I want to apologize for your most recent stay, it was nice to hear that you came back because of your first experience a few months ago. We ask that you give us another opportunity so that you may experience the level of service you did originally. I am more than happy to assist with a future reservation and can be reached directly at 818.260.4750 or twhelan@hotelamarano.com. I look forward to hearing from you soon. Sincerely, Tom Whelan General Manager
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It is a cute little place and fun bar! They had really nice staff. It is a great location. It is very close to universal studios. Parking was also easily accessible. Glad I found this hotel and would return in the future.
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This place is amazing. 10 minutes away from Universal Studios! If you are planning to spend the weekend at LA and want to visit Universal, stay here. They have great drinks and the people that work here are fantastic.
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The hotel is undergoing some renovation but it’s not an issue. It’s very clean, accomadating and staff is very nice. I arrived earlier than check in time and they did all they could to get me and my daughter in a room. The pool and jacuzzi area is small but not crowded. I haven’t tried their food and drinks yet but i will review that after I try. Lol. I will definitely be back.
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Response from MichaelR11035, General Manager at Hotel Amarano Burbank-Hollywood
Responded 1 week ago
Antonia-S Thank-you so much for your review and for being so understanding during the Beautification of Hotel Amarano. We are very excited to make your home away from home even more comfortable and elegant for you. We look forward to your return so that you may experience some of the upgraded offerings we will be providing to our guest. Thank-You again for your patience. Sincerely Tom Whelan General Manger.
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PRICE RANGE
$242 - $359 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Graciela Burbank
LOCATION
United StatesCaliforniaBurbank
NUMBER OF ROOMS
132
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Frequently Asked Questions about Hotel Amarano Burbank-Hollywood
Which popular attractions are close to Hotel Amarano Burbank-Hollywood?
Nearby attractions include Garry Marshall Theatre (0.3 miles), Verdugo Park & Recreation Center (0.7 miles), and Blizzard Arena (0.7 miles).
What are some of the property amenities at Hotel Amarano Burbank-Hollywood?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Hotel Amarano Burbank-Hollywood?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Amarano Burbank-Hollywood?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Amarano Burbank-Hollywood?
Yes, valet parking is available to guests.
What are some restaurants close to Hotel Amarano Burbank-Hollywood?
Conveniently located restaurants include Bea Bea's, Don Cuco, and Dog Haus Burbank.
Are there opportunities to exercise at Hotel Amarano Burbank-Hollywood?
Yes, guests have access to a fitness center and a heated pool during their stay.
Does Hotel Amarano Burbank-Hollywood have an airport shuttle?
Yes, Hotel Amarano Burbank-Hollywood offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Amarano Burbank-Hollywood?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Amarano Burbank-Hollywood?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Amarano Burbank-Hollywood offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.