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    Portola Inn and Suites

    7921 Orangethorpe Ave, Buena Park, CA 90621-3436
    (714) 278-4845
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    1/29/2018 1/30/2018
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    $58
    $58
    $58
    Traveler (65)
    Room & Suite (15)
    Pool & Beach (2)
    Overview
    • Excellent30%
    • Very good26%
    • Average19%
    • Poor10%
    • Terrible15%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Multilingual Staff
    Family Rooms
    Wheelchair access
    2.0 Star Hotel
    All hotel details
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    Rooms
    Jan 29Jan 30
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (277)
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    31 - 35 of 248 reviews

    Reviewed October 29, 2015

    I would not stay here again very poor customer service manager Kash was not professional at all, We stayed in room 104 and it had bed bugs. Horrible hotel has not refunded our money as of today would never stay here again,

    4  Thank Karla N
    Reviewed September 14, 2015

    This is not a "HOTEL" its more of a "Motel". Room was dingy and carpet was filthy. Was charged an extra 2.95 for some weird service fee I have never heard of. I book through Hotels.com and I can usually get a good rate for...More

    3  Thank JOHN C
    Reviewed August 31, 2015

    The room was nice and clean we loved the swimming pool it was small but nice my husband called the front desk too ask for clean towels and to empty are trash can they sent somebody up really quickly we left and are room was...More

    Thank Sara T
    Reviewed June 17, 2015

    We stayed due to the rate and the advertised free breakfast. The rooms were ok, yet maid service was minimal and not completed until 6pm even with a maid service sign on the door. The breakfast was apples, oranges and prepackaged muffins and didn't start...More

    2  Thank Heather B
    Reviewed June 9, 2015 via mobile

    dirty sheets with white stains (I don't want to know), shower drain doesn't drain, dark lighting, minimal electrical outlets, has a really funky smell that doesn't air out, and an almost depleted toilet paper roll. the stay is just very very unpleasant in generalMore

    2  Thank blueboxz
    Response from quality6347, General Manager at Portola Inn and SuitesResponded August 12, 2015

    First I would like to apologize for the condition of the property. The PORTOLA INN & SUITES is now UNDER NEW MANAGEMENT!!!. I would like to be given the chance to make your stay a more pleasant one. Please contact me directly at the hotel...More

    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Outdoor pool
    Details
    • Price range
    • $67 - $108 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 50
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Orbitz, getaroom.com, Hotwire, Cheap Tickets, Cancelon and TripOnline SA so you can book your Portola Inn and Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Orange County >
    • Buena Park
    • Also Known As
    • Portola Hotel Buena Park
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    Traveler (65)
    Room & Suite (15)
    Pool & Beach (2)
    Hotel & Grounds (52)
    Bathroom (6)
    Nearby
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    Questions & Answers
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    Room Tips
    "Don't stay here. Not healthy or safe. Paid $406 and though I did not check in I was not refunded by..."
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    "Do not stay here!"
    Read review
    "Dont bring your family here. Area is dangerous."
    Read review
    "Manager suggested we have a room where we can keep an eye on the vehicles."
    Read review
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