We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The online pictures were a lot different than in-person. We were very disappointed. We booked for two nights but ended up only staying one. When we went to ask for a refund for the second night, we expected a battle, but instead they seemed to...More
Response from kabirbhagat, Guest Relations Manager at Portola Inn and SuitesResponded June 11, 2012
It is unfortunate that we were not able to go above and beyond your satisfaction during your recent stay at our Buena Park Hotel. Please know we have a very strict policy for refunds and we have a less then 2% refund request...More
i really enjoyed staying there, while we were visiting disneyland, great breakfast, very clean rooms, very friendly front desk, easy to find and fairly close to disneyland, 8 min by car.More
Thank Lena I
Response from kabirbhagat, Guest Relations Manager at Portola Inn and SuitesResponded June 2, 2012
Dear Lena I,
We are pleased to hear your wonderful remarks about our Buena Park Hotel. Our hotel is known to provide clean, comfortable and friendly accommodations at a great value! You are absolutely correct about our central location to Disneyland and Knott's Berry Farm....More
Hotel staff knows the meaning of customer service and friendliness..room was very clean and even smelled clean..Requested 1st floor and received it...Great being able to park at door for loading and unloading each morning and evening (parking lot well lit) Spent 4 nts there and...More
Thank Cyndi S
Response from kabirbhagat, Guest Relations Manager at Portola Inn and SuitesResponded May 13, 2012
Dear Cyndi S,
We are pleased to know that you and your family has a wonderful time on your Disney vacation. It is great to know that our Buena Park Hotel was the perfect hotel for your vacation! We pride ourselves in proving with clean,...More
before we booked at the portola inn I carefully read all the reviews. we did not experience any of the issues that were mentioned. We booked the family suite & couldnt of been happier. The staff was very pleasant, the continental breakfast was perfect (toast,...More
Response from kabirbhagat, Guest Relations Manager at Portola Inn and SuitesResponded May 8, 2012
We are delighted to hear your positive remarks about our Buena Park hotel. It is great to know that your stay with us was one of comfort, enjoyment and satisfaction. Our family suites are a perfect fit for family vacationing in Southern California....More
The inn was surprisingly good...The location was great, close to everything (Disney Land, the airport, restaurants, etc...). The room was clean and didn't smell like cigarettes (unlike the last place I had stayed in). I also thought the staff was cool and friendly!
Thank Peter M
Response from kabirbhagat, Guest Relations Manager at Portola Inn and SuitesResponded April 21, 2012
Dear Peter M,
Thank you for choosing to stay with the Portola Inn and Suites! We are pleased to hear that your stay with us was one of comfort and enjoyment. You are absolutely correct about our great location! We are walking distance from great...More
$111 - $161 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Hotwire, TripOnline SA, Cheap Tickets, Cancelon and getaroom.com so you can book your Portola Inn and Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.