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Portola Inn and Suites

277 reviews
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Traveler (65)
Room & Suite (15)
Pool & Beach (2)
Overview
  • Excellent30%
  • Very good26%
  • Average19%
  • Poor10%
  • Terrible15%
Travelers talk about
“checking in”(4 reviews)
“medieval times”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Multilingual Staff
2.0 Star Hotel
All hotel details
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (277)Write a Review
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All reviewsroom was spaciouschecking inmedieval timesmicrowavedisney
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11 - 15 of 248 reviews
Reviewed May 23, 2017

So I made a reservation here because I needed to travel to my grandmother's funeral. I didn't do my usual due diligence and check the reviews but I wish I had! While driving to the hotel I checked the reviews and I was very concerned...More

Thank juliehoogeveen
Reviewed May 3, 2017

Got in at 1 am. police across the street were arresting someone.People sitting around the pool smoking . The room was old, the bath towels looked like they had been used. Remember that hotel in Planes Trains and Automobiles well I felt like I walked...More

Thank istanbulrocks
Reviewed March 10, 2017

Stayed at the Portola Inn for two nights, March 7 and 8 2017. When we arrived, the clerk at the desk was very friendly and said that he was there and happy to help whenever we needed it. That was the only positive thing about...More

2  Thank Kevin L
Reviewed February 13, 2017

Overall a terrible experience. Arrived there past midnight due to family emergency. The staff was very unprofessional, the room had a very filthy smell overall a very dirty room. The toiletries seemed to already have been used by previous guests, (although not much of concern...More

1  Thank 714sanchezfam
Reviewed January 11, 2017

I stayed here on a previous visit to LA and had no problems. This time I had problems from the time of arrival. One of my rooms smelled like marijuana, which was a huge problem. Front desk attendant was doing everything he could to help...More

2  Thank Juan & Felicia P
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
$67 - $108 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$67 - $108 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (65)
Room & Suite (15)
Pool & Beach (2)
Hotel & Grounds (52)
Bathroom (6)
Questions & Answers
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Room Tips
"Don't stay here. Not healthy or safe. Paid $406 and though I did not check in I was not refunded by..."
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"Do not stay here!"
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"Dont bring your family here. Area is dangerous."
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"Manager suggested we have a room where we can keep an eye on the vehicles."
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