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Portola Inn and Suites

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Portola Inn and Suites
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252 Reviews from our TripAdvisor Community

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Showing 230: English reviews
Sutton in Ashfield, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

The Portola is an average hotel centrally located for accessing the tourist must visits of Los Angeles. It is clean and comfortable and good for the price we paid. Don't expect too much and you won't be disappointed.

Helpful?
Thank Murf63
Merced, California
1 review
2 of 5 stars Reviewed 1 week ago

We were there for two days and when we arrived the toilet paper had already been used by the previous guests. The breakfast consisted of bananas and cheap pastries, which was almost okay but it wasn't okay when they just watched us look sadly at the empty banana container and didn't refilll. My room was very dusty so I suggest... More 

Helpful?
Thank reallyellie
Chester, United Kingdom
Level Contributor
93 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here while at Disney. Checkin was easy enough. On getting to the room the Window was poorly fitting due to missing trim, iron burn on the carpet and needed sealing also the remote was missing we pointed this out to reception we were told they would get a replacement to us it never got there. The breakfast was... More 

Helpful?
Thank marksim
Level Contributor
91 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed July 2, 2016 via mobile

I bought this hotel room for our family trip. It was a blind deal and after we got it and were told hotel, I was afraid after reading these other reviews. We arrived on check in day and we're greeted by a nice gentleman who was kind and looked very professional. We then went up to the room and again,... More 

Helpful?
2 Thank bassetlover1119
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 27, 2016 via mobile

Stayed here for 16 nights, 2 rooms booked October 2015 for June 2016. Requested 2 ground floor adjoining rooms (not interconnecting) as we travelled with an autistic child and I had just had a second knee replacement 6 weeks prior to travel. We got neither, 3rd floor, rooms 301 and 308! Price was reasonable $2,200 approx, for both rooms, which... More 

Helpful?
Thank Barbara D
Forest Grove, Oregon
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 17, 2016 via mobile

We discovered bed bugs on the third night. We were so grossed out. They moved us to another room in the middle of the night. Maids don't do a very good job cleaning or changing linens. Never enough towels. The manager told me the owner would call me right away to comp our stay. That was over two weeks ago.... More 

Helpful?
2 Thank katie5358
Vernon
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 13, 2016 via mobile

Save the money. The rooms are really run-down, needing paint and upgrades. It was clean enough, but the sheets were very scratchy and super loud! Also, whatever they clean with gave my daughter a massive attack of hives all over her body! Every move kept us all awake! Not to mention the 24 hour pool that the people running past... More 

Helpful?
2 Thank Lisa G
San Diego, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 22, 2016

Sorry guys this hotel is definitely not for a family. It was filled with tweakers and the rooms were not very clean. My room smelled of mildew or some sort of mold. breakfast was bad they served glazed honey buns, watered down coffee, and not enough sugar or creamer out for guest. The online pictures are so deceiving. Dont stay... More 

Helpful?
3 Thank Joselyn V
Murrieta, California
Level Contributor
149 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
1 of 5 stars Reviewed February 2, 2016

if you like being woke up at 3:45am with obscene and belligerent shouts of what the world can do with itself this is the place for you. Paper thin walls gave me an intimate insight to what the fighting was all about. I continued to hear doors being slammed throughout the night, not from one room but from just about... More 

Helpful?
Thank AnthonyVA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 22, 2016 via mobile

Our family visits often from las Vegas. We stayed earlier this month for two nights. There were a couple small hiccups ... Our door key did not work and three battery in the smoke detector needed changing. Both things were fixed by Freddy immediatly. He was friendly and welcoming. The location is perfect. The sercice is friendly and the room... More 

Helpful?
Thank MarkandAnnaLV
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
Official Description (provided by the hotel)
Located next to Buena Park’s exciting attractions, the Portola Inn & Suites is perfect for family fun. Our Buena Park hotel’s 50 modern guestrooms feature comfortable accommodations. A variety of room types are available including smoking and non-smoking King rooms, smoking and non-smoking Double Bed Queen rooms, and Family Suites that feature two adjoining rooms with two separate bathrooms. Each room features a micro-fridge, hairdryer, iron, cable TV, and high-speed Internet. Each morning, enjoy our complimentary Portola Inn breakfast where you can indulge in fresh fruit, pastries, coffee and more. ... more   less 

Additional Information about Portola Inn and Suites

Address: 7921 Orangethorpe Ave, Buena Park, CA 90621-3436
Location: United States > California > Orange County > Buena Park
Price Range: $65 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Portola Inn and Suites 2*
Number of rooms: 50
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Also Known As:
Portola Hotel Buena Park
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