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Portola Inn and Suites

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Traveler (65)
Room & Suite (21)
Pool & Beach (2)
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Overview
  • Excellent30%
  • Very good26%
  • Average19%
  • Poor10%
  • Terrible15%
Aug 1, 2017
“satisfactory accomodations”
Jan 4, 2018
“Absolutely PATHETIC”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Multilingual Staff
2 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (276)
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1 - 5 of 247 reviews
Reviewed January 4, 2018 via mobile

Our biggest mistake was not reading reviews. Room is Old and dirty, and musty. Be careful in sitting on the chairs, legs are woobly!!! Bed Sheets were filthy even with foot prints when we arrived. No room service even after prior request. Then finally came...More

2  Thank Jane S
Reviewed January 3, 2018

Roach motel. homeless people sleeping on mattress in parking lot. furniture broken in room. toilet had no water in it. no access key due to broken locks. beds had dirty sheets. Holes cut out in carpet like someone had been killed there. Refused to stay...More

5  Thank lkking
A TripAdvisor Member
12
Reviewed December 30, 2017 via mobile

This place is absolutely disgusting and not for kids! Here are my reasons: 1. Seems to be a late night party place. A couple was smoking weed in their car when we parked next to them. And our cop friend is fairy certain he saw...More

2  Thank A TripAdvisor Member
Reviewed October 9, 2017

THE WINDOWS DID NOT LOCK!!!! The locks were completely missing. Only 2 rooms on our floor had locking windows.They just slid closed. Anyone could just slide them open and climb in. Had to pack all our stuff and take with us everyday. I booked this...More

1  Thank Andrea S
Reviewed September 9, 2017

BAD: Hotel charged me $3 extra for "surcharge fee" after booking it from Priceline. Room smelled mold and urine. carpet was disgustingly dirty. coffee pot had no carafe. bed did not have a blanket -- only a single sheet. air conditioning not working. Elevator was...More

1  Thank BobbbyE
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
$92 - $151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$92 - $151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (65)
Room & Suite (21)
Pool & Beach (2)
Questions & Answers
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Room Tips
"Don't stay here. Not healthy or safe. Paid $406 and though I did not check in I was not refunded by..."
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"Do not stay here!"
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"Dont bring your family here. Area is dangerous."
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"Manager suggested we have a room where we can keep an eye on the vehicles."
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