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Best Western Brentwood Inn

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Traveler (16)
Room & Suite (4)
Pool & Beach (1)
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Overview
  • Excellent20%
  • Very good39%
  • Average15%
  • Poor16%
  • Terrible10%
Travelers talk about
“room was clean”(6 reviews)
“yogurt”(4 reviews)
“air conditioner”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Fitness center
2 Star Hotel
All hotel details
Offers from Best Western Brentwood Inn
Special Offer: BWR Bonus Offer
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (83)
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LanguageEnglish
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9
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1 - 5 of 83 reviews
Reviewed 3 days ago

Snippy front desk staff, did not supply handicap room as requested. Room was not as clean as expected. Front desk said the handicap room I requested with my online check in was only available if you call the hotel to make your reservation. When I...More

Review collected in partnership with Best Western
Thank justchris3
Response from General M, General Manager at Best Western Brentwood InnResponded 2 days ago

Hello, The reservation that you made came in our system as a king size bed and that is what we honored. We did see the request for the room to be changed to a handicap accessible, however that room was not available during your stay...More

Reviewed 1 week ago

Great place if you like a noisy room, lousy breakfast, non functioning WiFi and an apathetic staff - all while being gouged on the room rate because it happened to be a busy weekend. I normally have very good experiences at Best Western, but this...More

Review collected in partnership with Best Western
Thank dbright2018
Response from General M, General Manager at Best Western Brentwood InnResponded 2 days ago

Hello, I do apologize for the noise level that you experienced. We try our best to monitor the noise level in the hotel during night time and let guests know if they are being loud. We price our rates very competitively in our market. Thank...More

Reviewed March 8, 2018

Following the directions to the place, I overshot the driveway in and had to circle around the block again. Once I was in the lot, it wasn't clear where the main entrance was located. The room was nothing special and it really doesn't have much...More

Thank bb_organic
Response from BestWesternHotels, Corporate at Best Western Brentwood InnResponded March 13, 2018

We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

Reviewed February 6, 2018 via mobile

I recently stayed a few nights while my home was being renovated. This hotel is older, not very clean, but the worst part of the stay was with the new recreational marijuana laws, people smoke outside then come back into the hotel. The hotel smelled...More

Thank Fireman527
Reviewed January 8, 2018

This hotel was a BW take over. Has not been updated, no amenities, filthy rooms, rude staff, bad location. They put a Best Western Logo out front that is it, the old Holiday Inn Express inn is still in the back of the lot. Cold...More

Review collected in partnership with Best Western
Thank madeleinemh
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About
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Details
Price range
$129 - $179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$129 - $179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (16)
Room & Suite (4)
Pool & Beach (1)
Business Center & Event Rooms (1)
Questions & Answers
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Room Tips
"Since the hotel is small, all rooms easily access the parking lot. Very comfortable."
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"Can't advise on that"
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"Stay in a side or back room"
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"Not 120. It's very noisy located across from the breakfast area and adjacent to a door that closes loudly."
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