Rooms are a nice size and were very clean. Customer service on-site is very friendly and helpful. I really enjoyed the breakfast variety and free wine in the evening to wind down or meet other guests.
Spic n span. Full kitchen a plus. Clean clean clean what else can I say. When it’s clean, everything is comfortable! Updated carpets beddings drapes fixtures bathrooms and all. Quiet neighborhood. Beautiful city. Will def stay here again.
I have stayed at this hotel 4 times now in the last 4 years. I think the same person is still putting the breakfast together. I've never had any issues with this hotel, I wish all the hotels I stayed at were as nich and as well run as this one. The staff is always helpful and friendly. I usually stay here for business but wouldn't hesitate to book a room here for my personal needs.
Great place stayed a whole week with my family and the breakfast is great the pool is nice and the suits are good size and nice they bright towels when we asked and it has a home vibe outside the rooms
The room was a but musty when I checked in, but several windows can be opened, and the air soon seemed fresh. I didn't use the kitchen, but it is well equipped. Television is hard to figure out. Bed and pillows were good; plenty of towels. Breakfast was outstanding -- good variety from one day to the next. Parking is tricky; the lot fills up in early evening, so I had to park near the office on two night. The parking spaces are very narrow, so if you have luggage in the passenger area, you have to unload it before you pull into the parking space. But the pluses outweigh the minuses, and if you have a reason to stay in this part of Orange County, Chase Suite Hotel is a good choice.
My stay at Chase Suites was comfortable. The service was excellent. Your pillows are great! The delicious complimentary breakfasts were fabulous. I ended up boarding my dog, but it was nice that you allowed my pet. Two things I would like to see change is trucks/cars parked in handicap spaces that did not have a handicap placard. Also, large trucks that blocked a parking space. Second, cutting off our keycard on the morning that we were leaving to get checked out.
Chase Suite Hotel is one of the many hotels I've stayed in. I can say that this hotel is very worth the price we payed for. From the location of the hotel to the exterior design of the rooms to the interior design of the room to the furniture used and availability of appliances, Chase Suite Hotel gives you the vibe. Will definitely recommend this to my friends.
Very good Apartment Hotel suite with good breakfast. Very helpful staff members in all areas of service. Bathroom Towels & Kitchen facilites provided. Coffee making machine was provided Good heated swimming pool & Jaccuzi - Outdoors
From the moment at check-in Jocelyn was great and was very informative. The whole staff actually was pretty awesome, Isaiah and Martha were the other employees we dealt with. Breakfast was hearty and the eggs looked like they were the real thing. WiFi was fast, plenty of parking near my room every time. I will definitely be back!
IT IS THE WORST MOTEL IN THE WORLD. The room was small, dirty and stinky. Fleas, roaches and bed bugs were all over the place. I’d rather live on the street than stay in this motel again. I got bit all over my body. They refused to talk to me or refund my money. Hotel manager was no where. I WILL NEVER STAY IN THIS MOTEL. WORST CUSTOMER SERVICE!!